Inspire
Sobre Inspire
STX Cloud es un software de gestión de salones de belleza que está diseñado para ayudar a las empresas a optimizar sus operaciones de reservas, marketing, procesamiento de pagos y más actividades online. Ofrece un generador de correo electrónico que permite a los estudios de fitness crear correos electrónicos específicos de la marca mediante la adición de un logotipo, texto, imágenes y enlaces para compartir en una interfaz de arrastrar y soltar.
Las partes interesadas pueden utilizar el módulo de tarjetas de cliente para almacenar y ver información importante, incluidos los datos de contacto, las preferencias de comunicación, las interacciones y el historial de compras; todo en una plataforma unificada. Proporciona una solución integrada, STX Payments, que permite a los empleados aceptar pagos a través de diversos métodos, como procesamiento de tarjetas de débito o crédito, transferencias de cheques, tarjetas de regalo y más. Los administradores pueden usar el libro de citas para gestionar la programación del personal y acceder a los horarios diarios, semanales o mensuales de los empleados en un calendario.
STX Cloud se puede integrar con Clover, un sistema de POS que permite a los administradores realizar un seguimiento del inventario y la información de ventas y enviar los recibos directamente por correo electrónico o mensajes de texto. Otras características incluyen recordatorios automáticos, gestión de listas de espera, formularios de consulta de clientes, gestión de inventarios, cuentas de membresía, control de permisos de usuario, creación de informes y más.
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29 opiniones
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- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 10.000+ empleados
- Software usado Mensualmente durante 6-12 meses
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Fuente de la opinión
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Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I like this company and iI wish all happiness for every member on it.
Revisado el 8/8/2021
This software improved everything I had problems with them.
It has high features.
This software improved everything I had problems with them.
It has high features.
Puntos a favor
It is very easy to use and I use it to take advantage of my life and work.
Desventajas
I feel like to use this software and I advice everyone to use it.
It's very easy and useful.
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Amazon S3Razones para cambiar a Inspire
- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
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- Relación calidad-precio
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- Probabilidad de recomendación 8.0 /10
Love this platform
Revisado el 7/6/2022
The customer service far exceeds my expectations.
The customer service far exceeds my expectations.
Puntos a favor
I love that the software allows you to plan a pleasurable experience for your clients. It is very robust. It is new and always developing.
Desventajas
There are some features that I would like to see such as client photo storage and also a way to use other POS systems. I do not like the way you have to cancel appointments.
- Software usado A diario durante Más de dos años
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We've used STX since 1990
Revisado el 2/9/2017
Puntos a favor
We've used STX since 1989 or 1990 so I have a great understanding of the software and the company. The software looks great, it's easy to use and the few features that it includes, work great.
Desventajas
Attention: 25+ years using STX/SalonTranscripts)
If you use STX, your data can NOT be converted easily to another software platform using automation, you'd have to hand enter almost, if not, everything-depending on whom you'd switch to
After several conversations w STX, they have many "reasons" why they haven't updated the functionality of the software and give no timeline as to when. IMHO this is a slick looking dinosaur. Below are just a few reasons for my opinion
Reports: The reports are cumbersome with multiple data on a single report with no way to choose individual data points to get the information you need and it's lacking in metric flexibility (you get what they think you need), retention report is useless, no reports to track up sells/down sells, no time off tracking...
Marketing: Automated client marketing is light (5 or 6 different types of emails) lacks customization (you get what THEY think you need with few options) No automatic remind guests that their products likely need replenishing. No two way texting. No mobile/custom branded app for customers and we have to be on our guests mobile device to stay competitive. Difficult to send out test marketing emails, you have to set up a filter to send one to yourself to see how they look. STX mobile app has few features, lacks functionality when compared to what other salon software companies offer...
There isn't space to write everything that this program lacks. Call me if you'd like to know more
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
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- Probabilidad de recomendación 10.0 /10
Perfect for busy salons
Revisado el 25/7/2019
Puntos a favor
The customer service is top notch! The support staff is beyond patient and will help to solve any issue or confusions you may have. I never have to wait long for help or answers.
Desventajas
Permissions and security measures can make some tasks a little more time consuming.
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
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- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Definitely has it's ups and downs
Revisado el 16/5/2019
Okay so we have had our reasons for trust issues and just feeling like we were another number with...
Okay so we have had our reasons for trust issues and just feeling like we were another number with this company. However, I was reached out to and for the first time since all of this occurred, I actually felt like we were cared about by this company and asked to stay and give the demonstration another try. I am going to have a second demo with STX Cloud and work with them on the things I am way more familiar with now and hopefully move forward with possibly them, and see where the outcome goes from here. They have excellent customer service as far as how they treat you. My issue with the service was the question of why we were not asked appropriate questions to make sure we were always on the right plan that fit our needs, and checked on. However, after getting that off of my chest with someone who cared enough to reach out after placing my review, they made me feel better about trusting them again. Excited for the future! Will review the Cloud version later on!
Puntos a favor
We are currently on this version of STX (desktop) and were not happy for some very valid reasons but after knowing this someone has so kindly reached out to us and things are looking up from here. I will say this desktop version is easy to use and great for being "old school" but we are looking forward to moving up to the new web based software. What we have liked about this version the most is being desktop and not worrying about it being web based. I don't know why that has scared me but it just has. I have done a lot of research moving forward about the new Cloud software and surprisingly I am looking forward to taking ahold of that software and pressing on.
Desventajas
The lack of evolving with the newer features that are out there. How slow it is verses (I am positive) how much faster the cloud will be! And the lack of trust from our first set of issues, but that is resolved now! Thankful for a team that will fight for their customers!
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Preguntas frecuentes sobre Inspire
He aquí algunas preguntas frecuentes sobre Inspire.P. ¿Qué tipo de planes de precios ofrece Inspire?
Inspire ofrece los siguientes planes de precios:
- A partir de: 59,00 US$/mes
- Modelo de precios: Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de Inspire?
Los clientes habituales de Inspire son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Inspire?
Inspire admite los siguientes idiomas:
español, inglés
P. ¿Inspire es compatible con dispositivos móviles?
Inspire admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Inspire?
Inspire se integra con las siguientes aplicaciones:
Clover
P. ¿Qué tipo de asistencia ofrece Inspire?
Inspire ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat
Categorías relacionadas
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