--- description: Busca información actualizada sobre Zoho CRM. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Zoho CRM con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho CRM: precios, funciones y opiniones | GetApp España 2026 --- Breadcrumb: [Inicio](/) > [Software CRM para constructoras](/directory/759/construction-crm/software) > [Zoho CRM](/software/9908/zoho-crm) # Zoho CRM Canonical: https://www.getapp.es/software/9908/zoho-crm Page: 1 / 280\ Siguiente: [Next page](https://www.getapp.es/software/9908/zoho-crm?page=2) > Zoho CRM es un software de gestión de relaciones con los clientes basado en la nube que ayuda a empresas de todos los tamaños a cerrar acuerdos de manera más inteligente, mejor y más rápida. La solución permite a las empresas llegar a sus clientes a través de todos los canales: teléfono, correo electrónico, redes sociales y chat en vivo. > > Verdict: Rated **4.3/5** by 6958 users. Top-rated for **Probabilidad de recomendación**. ----- ## Quick Stats & Ratings | Metric | Valoración | Detail | | **En general** | **4.3/5** | 6958 Opiniones | | Facilidad de uso | 4.2/5 | Based on overall reviews | | Asistencia al cliente | 4.1/5 | Based on overall reviews | | Relación calidad-precio | 4.3/5 | Based on overall reviews | | Funcionalidades | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Zoho - **Founded**: 1996 ## Commercial Context - **Precio inicial**: 14,00 € - **Modelo de precios**: (Prueba gratuita) - **Target Audience**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000 - **Deployment & Platforms**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, búlgaro, checo, chino, chino tradicional, coreano, croata, danés, español, francés, hebreo, hindi, húngaro, indonesio, inglés, italiano, japonés, neerlandés, polaco, portugués de Brasil, portugués de Portugal, ruso, sueco, tailandés, turco, vietnamita, árabe - **Available Countries**: Alemania, Arabia Saudí, Argentina, Armenia, Australia, Austria, Bangladés, Baréin, Bielorrusia, Brasil, Bután, Bélgica, Canadá, Catar, Chile, China, Chipre, Colombia, Dinamarca, Egipto and 42 more ## Funcionalidades - A/B Testing - AI Copilot - API - Acceso móvil - Acciones activadas por evento - Alertas y notificaciones - Alerts/Escalation - Almacenamiento de documentos - Análisis de campañas - Análisis de correlaciones - Análisis de evolución de ventas - Análisis de tendencias - Análisis de texto - Análisis de ventas - Análisis estadístico - Análisis predictivo - Análisis visual - Aplicación móvil - Aprobación de ventas - Arrastrar y soltar ## Integrations (70 total) - 2iNova Practice Management Software - ActiveCampaign - Avaya Experience Platform - Bedrock Data - Box - Dealfront - Docusign - Dropbox Business - Eventbrite - GetResponse - Gmail - GoTo Meeting - Google Ads - Google Analytics 360 - Google Calendar ... and 55 more integrations ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software CRM para constructoras](https://www.getapp.es/directory/759/construction-crm/software) ## Categorías relacionadas - [Programa CRM](https://www.getapp.es/directory/230/crm/software) - [Software de gestión de contactos](https://www.getapp.es/directory/337/contact-management/software) - [Sistemas automatizados de ventas](https://www.getapp.es/directory/338/sales-force-automation/software) - [Herramientas de administración de leads](https://www.getapp.es/directory/339/lead-management/software) - [Herramientas para social CRM](https://www.getapp.es/directory/558/social-crm/software) ## Alternativas 1. [Salesforce Sales Cloud](https://www.getapp.es/software/90378/salesforce) — 4.4/5 (18760 reviews) 2. [HubSpot CRM](https://www.getapp.es/software/102533/hubspot-crm) — 4.5/5 (4444 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.es/software/142099/bigin-by-zoho-crm) — 4.7/5 (715 reviews) 4. [Dynamics 365](https://www.getapp.es/software/90844/dynamics-365) — 4.4/5 (5804 reviews) 5. [EngageBay CRM](https://www.getapp.es/software/113999/engagebay-marketing) — 4.7/5 (906 reviews) ## Opiniones ### "A Flexible, Powerful Tool for Streamlined Healthcare Operations" — 5.0/5 > **Mohamed** | *26 de octubre de 2024* | Hospital y atención sanitaria | Recommendation rating: 10.0/10 > > **Puntos a favor**: The customization and AI insights make it perfect for our needs, streamlining sales and support with seamless integration. > > **Desventajas**: The initial setup for Zoho CRM can be time-consuming, but the extensive support and documentation help make the process manageable. > > Zoho CRM has been a game-changer for us at MEDOC. Its customization, seamless integrations, and AI insights streamline our sales and customer support. Though setup takes time, the benefits to our workflow and client engagement are well worth it. Highly recommended\! ----- ### "Very Easy to Use" — 5.0/5 > **Evangeline** | *24 de julio de 2025* | Internet | Recommendation rating: 10.0/10 > > **Puntos a favor**: I liked how easy it was to read the lead information and how easy it was to modify how you want it to look. The tabs to change information are easy to find and through the lead and noticeable of what the were there for. > > **Desventajas**: That there was no master tab for the order the notes were. They default to the oldest first. There is a tab above the notes to change it to newest first but you have to do it in each lead. > > Entering leads and setting appointments was very easy. Appointments were easy to find, see and able to links to multiple people. ----- ### "Likely not in anyone's top 10 CRMs for good reason" — 3.0/5 > **Usuario verificado** | *1 de julio de 2025* | Software informático | Recommendation rating: 1.0/10 > > **Puntos a favor**: Zoho CRM offers powerful customization and a wide range of features. Their extensive database of direct integrations is a nice to have. > > **Desventajas**: Zoho CRM feels clunky and overly complex for daily email marketing use. The UI is outdated, and key tasks like list segmentation or campaign tracking are buried in menus. Integrations often break or require workarounds. It’s powerful, but bloated and frustrating to use. > > I wouldn't rank Zoho in my top 10 CRMs, and do not recommend them. It's just simply not an enjoyable experience. It's not the worst thing in the world, but it's definitely not something that will excite your marketing team. ----- ### "Our client history in the industry." — 5.0/5 > **David** | *18 de diciembre de 2025* | Ingeniería industrial o mecánica | Recommendation rating: 9.0/10 > > **Puntos a favor**: I prefer to have machine, contact, and deal history under one hood; this has facilitated my ability to respond to clients within a short time and also enable me to coordinate with sales. > > **Desventajas**: I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes. > > The CRM of Zoho allows me to view all machines, issues, and discussions of a customer at a single location, which makes the collaboration between the support and sales smoother. ----- ### "Customize your sales and workflow." — 4.0/5 > **Bruce** | *18 de abril de 2025* | Ingeniería industrial o mecánica | Recommendation rating: 7.0/10 > > **Puntos a favor**: Custom Sales management that can be applied to non tech sector business > > **Desventajas**: It feels like it is in it's early stages and customizations are limited in some aspects. > > We are getting there customizing to our business model. I hope to someday have the smoothest possible flow without interruptions as there are so many situations to consider. ----- Page: 1 / 280\ Siguiente: [Next page](https://www.getapp.es/software/9908/zoho-crm?page=2) ## Links - [View on GetApp](https://www.getapp.es/software/9908/zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data