--- description: Busca información actualizada sobre Zoho CRM. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Zoho CRM con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho CRM: precios, funciones y opiniones | GetApp España 2026 --- Breadcrumb: [Inicio](/) > [Software CRM para constructoras](/directory/759/construction-crm/software) > [Zoho CRM](/software/9908/zoho-crm) # Zoho CRM Canonical: https://www.getapp.es/software/9908/zoho-crm Página: 1 de 282\ Siguiente: [Página siguiente](https://www.getapp.es/software/9908/zoho-crm?page=2) > Zoho CRM es un software de gestión de relaciones con los clientes basado en la nube que ayuda a empresas de todos los tamaños a cerrar acuerdos de manera más inteligente, mejor y más rápida. La solución permite a las empresas llegar a sus clientes a través de todos los canales: teléfono, correo electrónico, redes sociales y chat en vivo. > > Veredicto: 7010 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.3/5** | 7010 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funcionalidades | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Zoho - **Constitución**: 1996 ## Contexto comercial - **Precio inicial**: 14,00 € - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: alemán, búlgaro, checo, chino, chino tradicional, coreano, croata, danés, español, francés, hebreo, hindi, húngaro, indonesio, inglés, italiano, japonés, neerlandés, polaco, portugués, portugués de Brasil, portugués de Portugal, ruso, sueco, tailandés, turco, vietnamita, árabe - **Países disponibles**: Alemania, Arabia Saudí, Argentina, Armenia, Australia, Austria, Bangladés, Baréin, Bielorrusia, Brasil, Bután, Bélgica, Canadá, Catar, Chile, China, Chipre, Colombia, Dinamarca, Egipto y 42 más ## Funcionalidades - A/B Testing - AI Copilot - API - Acceso móvil - Acciones activadas por evento - Alertas y notificaciones - Alerts/Escalation - Almacenamiento de documentos - Análisis de campañas - Análisis de correlaciones - Análisis de evolución de ventas - Análisis de tendencias - Análisis de texto - Análisis de ventas - Análisis estadístico - Análisis predictivo - Análisis visual - Aplicación móvil - Aprobación de ventas - Arrastrar y soltar ## Integraciones (en total: 68) - ActiveCampaign - Avaya Experience Platform - Bedrock Data - Box - Docusign - Dropbox - Eventbrite - GetResponse - Gmail - GoTo Meeting - Google Ads - Google Analytics 360 - Google Calendar - Google Drive - Google Workspace … y 53 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software CRM para constructoras](https://www.getapp.es/directory/759/construction-crm/software) ## Categorías relacionadas - [Programa CRM](https://www.getapp.es/directory/230/crm/software) - [Software de gestión de contactos](https://www.getapp.es/directory/337/contact-management/software) - [Sistemas automatizados de ventas](https://www.getapp.es/directory/338/sales-force-automation/software) - [Herramientas de administración de leads](https://www.getapp.es/directory/339/lead-management/software) - [Herramientas para social CRM](https://www.getapp.es/directory/558/social-crm/software) ## Alternativas 1. [Salesforce Sales Cloud](https://www.getapp.es/software/90378/salesforce) — 4.4/5 (19024 reviews) 2. [HubSpot CRM](https://www.getapp.es/software/102533/hubspot-crm) — 4.5/5 (4493 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.es/software/142099/bigin-by-zoho-crm) — 4.7/5 (745 reviews) 4. [Dynamics 365](https://www.getapp.es/software/90844/dynamics-365) — 4.4/5 (5865 reviews) 5. [Pipedrive](https://www.getapp.es/software/90507/pipedrive) — 4.5/5 (3064 reviews) ## Opiniones ### "Zoho could be for you" — 5.0/5 > **Kendall** | *23 de julio de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like the fact the team at Zoho will do their best to help you worth your issues with any of their products . Lot of different products to help grow and support your business. > > **Desventajas**: you will touch base with many different reps and mangers. No dedicated team members. Wish some things was easier to setup. Maybe some type of ai can help with the speed of the setup. Pricing can be high depending on the filed or industry your business is in. Zoho health needs better explanations > > IT kinda hard to setup for small business and small team. But it still better than most tech companies ----- ### "Strong CRM to support a growing company\!" — 4.0/5 > **Usuario verificado** | *16 de enero de 2026* | Seguros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I love that there is a free version for us to use while we are at a stage of growth where we are evolving from spreadsheets (free, but messy) and to a real platform that can support us\! > > **Desventajas**: I wish I could load update information fields for contacts or accounts as I am uploading. Legit the only challenge I've run into thus far in using this platform. I've used several other CRMs in my career and Zoho is the most intuitive. > > Does what we need it to do, super easy to onboard any new team members, and I haven't had to use customer support\! While the team at Zoho is likely awesome, especially given the product quality, I've been sufficiently satisfied since joining\! ----- ### "Zoho - trying to lead" — 3.0/5 > **Usuario verificado** | *10 de noviembre de 2025* | Administración educativa | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It’s a tool that Keeps all my leads in one place and helps me run a campaign. It is integrated with my website and Ring central my phone system. > > **Desventajas**: Its tasks are never in sync with Leads. These should not be so fragmented. Tasks should be marked on the page as Leads. > > I like its templates and ability to contact people using email and DMS. It got lot of fragmented like alerts, real messages messed up or buried in unwanted zero value automated alerts. ----- ### "A Reliable CRM for Managing Leads and Customer Relationships" — 4.0/5 > **Gursimran Singh** | *4 de septiembre de 2026* | Hospital y atención sanitaria | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: What I liked most about Zoho CRM is that it keeps all customer information, leads, follow-ups, and sales activities in one place. It is fairly easy to use once you get familiar with the system, and there are a lot of options to customise it according to your business needs. The automation and reporting features are also useful for keeping track of leads and making sure follow-ups don't get missed. > > **Desventajas**: The main downside for me is that it can feel a little overwhelming when you first start using it. There are so many features and settings that it takes some time to understand everything. Some customizations and advanced features could also be easier to set up, especially for someone who isn't very technical. > > Overall, my experience with Zoho CRM has been quite positive. I mainly like it because it helps keep customer information, leads, follow-ups, and sales activities organised in one place. The system offers a good range of features for managing the sales process, and the customisation options make it possible to adapt the CRM to different business requirements. ----- ### "Great crm for sales" — 5.0/5 > **Usuario verificado** | *21 de enero de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Great customer support for onboarding.its easy to import data.itcreally is easy on your phone. The systems tag features are great > > **Desventajas**: I don't like how it displays the names together.it needs better google integration..its very weak on how it links your mail .i found other crm eadier.more options to not save a mail in crm > > Its good . fast responses on oisdues.simple guidance when u get stuck..system works well even on free tiers ----- Página: 1 de 282\ Siguiente: [Página siguiente](https://www.getapp.es/software/9908/zoho-crm?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.es/software/9908/zoho-crm) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados