Bill4Time

The main benefit is a completely easy to use and easy to implement billing software that allows the overall billing process to be smooth and efficient for both our firm and our clients.

When my business started up I was tracking time with a spreadsheet. Creating invoices became an all-day project. Now my bookkeeper can do batch invoices essentially with a touch of a button and the printer spits out 30 to 50 invoices each time we do billing. Tracking my client's projects is easy and I'm not missing any billable time. Incidentally, I can change any project to a flat fee rate with ease. Early on I needed a lot of help with the software and called the support staff who were very helpful and took the time to show me what I needed. Even now that I've been using the software for a few years the support people are easy to reach and are just as helpful. I feel that is so important to be able to reach an actual person who can help you.

I have had the trial version of Bill4Time installed on my iPhone for two weeks. I am working as a solo practitioner between GC positions, and I just wanted an app that could act like a clock in my pocket, easily tracking time billed to clients. Bill4Time in the iPhone has several problems. If you shut off the app before hitting the "save" key, it loses the time (the entire data entry) for the time you are tracking. The clock that shows at the top of the screen only counts time while the iPhone is awake (although you find out later that the time was actually being counted in the background even though the time count of the face of the app was wrong). You can not over-ride time entries with corrected time or make time entries that were not clocked by the app itself on the iPhone. Those are only a few of the problems I found with it. The iPhone app must not have been beta tested with a large number of users to catch these flaws, because they should have been easy to correct. Since this app has been in use for several months now (as of December 12, 2015), they also should have had time to fix the flaws and re-release the software. This indicates a team that is not supporting their product with needed releases. In fairness, I did not call customer service because I am not interested in waiting until beta test flaws are corrected and re-released.

First used Bill4Time when I left a larger firm and set up a smaller 3 attorney firm. When I left that firm for a higher education institution the software wasn't needed but when I retired from the institution and wanted to have a limited solo practice I immediately went back to Bill4Time since I was familiar with it and knew how easy it would be to use in a limited practice environment.