---
description: Busca información actualizada sobre Zendesk Sell. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Zendesk Sell con productos similares hasta encontrar la opción adecuada.
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title: Zendesk Sell: precios, funciones y opiniones | GetApp España 2026
---

Breadcrumb: [Inicio](/) > [Programa CRM](/directory/230/crm/software) > [Zendesk Sell](/software/9589/zendesk-sell)

# Zendesk Sell

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> Base es un software de CRM centrado en capacitar a los equipos de ventas para ganar más acuerdos. Al automatizar las tareas, la captura y el análisis de datos, la plataforma integral tiene como objetivo ayudar a los representantes de ventas a aumentar la productividad al tiempo que permite a los líderes de ventas proporcionar la capacitación personalizada necesaria para acelerar el rendimiento.
> 
> Verdict: Rated **4.3/5** by 159 users. Top-rated for **Probabilidad de recomendación**.

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## Quick Stats & Ratings

| Metric | Valoración | Detail |
| **En general** | **4.3/5** | 159 Opiniones |
| Facilidad de uso | 4.4/5 | Based on overall reviews |
| Asistencia al cliente | 4.1/5 | Based on overall reviews |
| Relación calidad-precio | 4.0/5 | Based on overall reviews |
| Funcionalidades | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Zendesk
- **Ubicación**: San Francisco, EE. UU.
- **Founded**: 2007

## Commercial Context

- **Precio inicial**: 19,00 US$
- **Modelo de precios**:  (Prueba gratuita)
- **Target Audience**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
- **Deployment & Platforms**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, español, francés, inglés, neerlandés, polaco, portugués
- **Available Countries**: Alemania, Australia, Canadá, China, Estados Unidos, Irlanda, Nueva Zelanda, Reino Unido

## Funcionalidades

- API
- Acceso móvil
- Acciones activadas por evento
- Alertas de móvil
- Alertas y notificaciones
- Almacenamiento de documentos
- Análisis de evolución de ventas
- Análisis predictivo
- Análisis visual
- Aplicación móvil
- Arrastrar y soltar
- Automatización de marketing
- Autorizaciones basadas en roles
- Base de datos de clientes
- Base de datos de contactos
- Búsqueda de clientes potenciales
- Búsqueda/filtro
- CRM
- Campos personalizables
- Captura de clientes potenciales

## Integrations (31 total)

- Array
- Bedrock Data
- Domo
- Dotdigital
- Dropbox Business
- Front
- FullContact
- Gmail
- Google Calendar
- Google Drive
- Harvest
- HubSpot Marketing Hub
- Kustomer
- Mailchimp
- Marketo Engage

... and 16 more integrations

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Programa CRM](https://www.getapp.es/directory/230/crm/software)

## Categorías relacionadas

- [Programa CRM](https://www.getapp.es/directory/230/crm/software)
- [Sistemas automatizados de ventas](https://www.getapp.es/directory/338/sales-force-automation/software)
- [Software para pronóstico de ventas](https://www.getapp.es/directory/584/sales-forecasting/software)
- [Software de ventas y marketing](https://www.getapp.es/directory/605/sales-enablement/software)
- [Software CRM online](https://www.getapp.es/directory/232/online-crm/software)

## Alternativas

1. [HubSpot CRM](https://www.getapp.es/software/102533/hubspot-crm) — 4.5/5 (4444 reviews)
2. [Zoho CRM](https://www.getapp.es/software/9908/zoho-crm) — 4.3/5 (6958 reviews)
3. [Google Contacts](https://www.getapp.es/software/91603/google-contacts) — 4.7/5 (700 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.es/software/90378/salesforce) — 4.4/5 (18760 reviews)
5. [Act\!](https://www.getapp.es/software/91203/act) — 3.9/5 (847 reviews)

## Opiniones

### "Easy CRM" — 5.0/5

> **Hans** | *11 de abril de 2016*
> 
> **Puntos a favor**: Easy to use and navigate
> 
> **Desventajas**: Could allow easier integration for photos
> 
> Base is great for organizing your sales contacts and related notes/channels. Easy to use and effective, this app is key to staying on top of a long list of contacts at various stages of the sales process.

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### "Awesome CRM tool\!" — 5.0/5

> **Usuario verificado** | *21 de septiembre de 2023* | Servicios para el consumidor | Recommendation rating: 9.0/10
> 
> **Puntos a favor**: 1. It makes making decisions easy as the data needed is viewable and at a glance.2. It has intuitive sales management tools such as automated auto-messaging of customers.3. You can easily locate and keep track of leads for future sales and marketing calls.4. It enables uninterrupted workflow as the task player automates activities.5. Its email integration feature is amazing and easy to use.
> 
> **Desventajas**: 1. It's a bit pricey if you want more of the advanced features.2. It has a steep learning curve which might be a discouraging factor for some.3. It does not have built-in marketing features, you will have to do the marketing yourself.
> 
> It has been an amazing journey full of learning tips and easy automation.

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### "Does not support SaaS business model. Very overpriced in comparison to other options in the market" — 2.0/5

> **Gabriel** | *5 de octubre de 2020* | Servicios para instalaciones | Recommendation rating: 1.0/10
> 
> **Puntos a favor**: The system is intuitive and it is fairly easy to customize and set up. Available reports are very customizable and easy to use.
> 
> **Desventajas**: System has limited functionalities. It mainly doesnt support SaaS business model and lacks certain key and also unimportant features. Despite excelling at the available reports the system offers, it does not allow you to access other key reports to the business without upgrading to the most expensive option (199$), leaving key business metrics to be manually calculated unless you pay 200 bucks per user.
> 
> Zendesk is good for companies that sell products and don't need advanced reporting capabilities. For other businesses, it is not a good option. The system is ok despite its limitations, but the price should be halved for it to be worth it.

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### "Advanced CRM require learn" — 4.0/5

> **An** | *31 de agosto de 2021* | Marketing y publicidad | Recommendation rating: 7.0/10
> 
> **Puntos a favor**: They good at show how time to spend on each prospect via Smart Status. Pipeline provide the specialization of each stage require you focus to move deal next stage. The UI:UX is modern and fresh. Its colorful then your eye will interact faster
> 
> **Desventajas**: Not have an overview for the pipeline, you should go to report to see. The left-sidebar only provide the information key-in with the Bold style so it may difficult to see and assumpt
> 
> Totally is pretty good with the price like they offer. High tech require, report good, beautiful ui/ux

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### "Very useful app \!" — 4.0/5

> **Jimmy** | *12 de septiembre de 2016* | Edición | Recommendation rating: 8.0/10
> 
> **Puntos a favor**: Time saving for lead management.&#13;&#10;Followed best customer records.&#13;&#10;Android, calls are automatically tracked and recorded in base with an option to add a note of the conversation in order to remember it and therefore continue the discussion more effectively to the next call or email.
> 
> **Desventajas**: Creating quotes directly into Base and easily exportable to Xero has to be improved because it is a useful but incomplete integration to be really effective.&#13;&#10;Management contact book between Base CRM and Xero needs also improvement.
> 
> For our micro-enterprise, we consider this App as an employee who helps us to coordinate customer records. Since we are working with Base, we lose fewer customers and time to acquisition. With Google Chrome plugIn, when we are working with LinkedIn, with a single click, add a contact to lead to our database in Base CRM. This prevents us from doing it manually as before.

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## Links

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| Locale | URL |
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| de-AT | <https://www.getapp.at/software/9589/zendesk-sell> |
| en | <https://www.getapp.com/customer-management-software/a/zendesk-sell/> |
| en-AE | <https://www.getapp.ae/software/9589/zendesk-sell> |
| en-AU | <https://www.getapp.com.au/software/9589/zendesk-sell> |
| en-CA | <https://www.getapp.ca/software/9589/zendesk-sell> |
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