---
description: Busca información actualizada sobre CareCloud. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara CareCloud con productos similares hasta encontrar la opción adecuada.
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title: CareCloud: precios, funciones y opiniones | GetApp España 2026
---

Breadcrumb: [Inicio](/) > [Software de historias clínicas](/directory/56/electronic-medical-records/software) > [CareCloud](/software/9478/carecloud-central)

# CareCloud

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> CareCloud Central es una solución de gestión de consultas basada en web que es práctica, intuitiva y robusta y está dirigida a proveedores de atención médica de todo tipo y tamaño.
> 
> Veredicto: 112 usuarios lo han valorado con **3.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **3.6/5** | 112 Opiniones |
| Facilidad de uso | 3.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.3/5 | Basado en las opiniones generales |
| Funcionalidades | 3.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: CareCloud
- **Ubicación**: Miami, EE. UU.
- **Constitución**: 2009

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funcionalidades

- API
- Acceso móvil
- Admisión de pacientes
- Análisis
- Arrastrar y soltar
- Asesoramiento de remesas
- Asistencia de codificación
- Base de datos de referencia sobre las drogas
- Citas recurrentes
- Clínica de varios profesionales
- Comunicación con los pacientes
- Con certificación ONC-ATCB
- Confirmations/Reminders
- Conforme con HIPAA
- Control de procesos de aprobación
- Creación de diagramas
- Cuestionarios de pacientes
- Entrada de códigos y cargos
- Facturación
- Facturación médica

## Integraciones (en total: 9)

- CodoniX EHR
- EHR YOUR WAY
- EyeMD EMR
- ICANotes
- MD Logic
- Praxis EMR
- Sevocity
- TeleVox
- Vital Interaction

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica

## Categoría

- [Software de historias clínicas](https://www.getapp.es/directory/56/electronic-medical-records/software)

## Categorías relacionadas

- [Software de historias clínicas](https://www.getapp.es/directory/56/electronic-medical-records/software)
- [Programas de facturación médica](https://www.getapp.es/directory/64/medical-billing/software)
- [Software para consulta médica](https://www.getapp.es/directory/67/medical-practice/software)
- [Software para programación de citas médicas](https://www.getapp.es/directory/68/medical-scheduling/software)
- [Programas para agendar citas](https://www.getapp.es/directory/316/appointments-scheduling/software)

## Alternativas

1. [Fusion](https://www.getapp.es/software/108867/fusion) — 4.3/5 (708 reviews)
2. [Carepatron](https://www.getapp.es/software/2048864/carepatron) — 4.4/5 (843 reviews)
3. [ModMed](https://www.getapp.es/software/116447/ema) — 4.4/5 (363 reviews)
4. [Epic](https://www.getapp.es/software/112769/epiccare-emr) — 4.4/5 (447 reviews)
5. [Tebra](https://www.getapp.es/software/102859/tebra) — 3.9/5 (1360 reviews)

## Opiniones

### "Great layout\! User friendly." — 5.0/5

> **Jenah** | *31 de agosto de 2021* | Cuidado de la salud mental | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I loved the look of this software. They have created a platform that looks like the iPhone with bright colors and rounded app-looking options. I found that all my users were able to easily identify where things should be and did not have difficultly learning their way around the system. I also appreciate the "all-in-one" approach. Everything, anyone in our company could need was available within the software.
> 
> **Desventajas**: During my time as a user (2014-2017), I found the customer service process to be frustrated. You were required to create a 'case' online and could not get someone on the phone easily.
> 
> Overall, we had very little problems, so my frustrations with customer service were minimal. I would highly recommend this software to a more robust practice with mulitple providers, users, etc.

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### "Carecloud takes the cake for all of the software systems I use daily\!" — 5.0/5

> **Megan** | *12 de septiembre de 2017* | Servicios financieros | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like the all in one user friendliness\! ERAs individually split up for billing secondary claims which makes them a breeze\! Also, printing proof of timely filing from the patient screen helps out tremendously. The Collections app is probably my next favorite. I don't feel like I am stuck running reports all day. Instead, I can go in to my denial bucket and work the claims directly from there without having to run a report and then go to the patients one by one and then work the claims. I also love that it stores copies of all of the statements that I generate for each patient so when a patient calls regarding a balance and has a question, I can tell exactly what they are looking at\!
> 
> **Desventajas**: The one thing I do not like about Carecloud is the inability to send claims on demand. If you miss pick-up at 8p.m. the claims have to wait until the next night. I wish we could get a change for this. Also, I wish when working with claims in the outbox that we could select as many as we want and then be able to change the delivery method all at one time, like printing without the claim form. It would save our office time as we have quite a few that have to go paper.
> 
> Overall, I work in numerous systems every day and looking at the services compared to the price I think Carecloud is most definitely worth every penny. If you look at the seamless process of checking patients in and checking their eligibility, the system is extremely helpful compared to others. I always say, " You get what you pay for\!" and Carecloud shows that on every level.

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### "Terrible service" — 2.0/5

> **Frances** | *29 de febrero de 2024* | Práctica médica | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: For a number of years, they offered the EMR for free.
> 
> **Desventajas**: The support.  When CC started charging for EMR, I had to transfer to another EMR/EHR due to downsizing of my practice and going into semi-retirement.  They were of very little help in gathering my data for that transition.  Their data was flawed in some way and could not be uploaded and put in appropriate areas of the new EHR.  When asked to correct their flaws but, in the meantime, allow the doctor to have read-only access to the data, they went silent.  They would not allow the access, denying the doctor to see the notes necessary for patient care.  This went on for a month and continues to this day.  Approximately 10 attempts at customer service contact have been attempted in the last week and they have NOT responded at all.
> 
> Beware your EHR choices - your practice may depend on it.  My experience was not good with TalkEHR/CareCloud.  Due to not having access to vital medical information due to their negligence and errors, I am researching which agencies to contact and file formal complaints.  Good luck to those researching EHRs.

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### "CareCloud review" — 5.0/5

> **Renee** | *23 de mayo de 2019* | Práctica médica | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The billing and collections modules have increased our revenue.  With the two modules we can immediately  see if a claim has errors.  Our old EMR system took weeks for us to receive a denied claim.  The Appointment module is easy to use.  &#10;When we first started with CareCloud in 2014 the Prescription module was easy and quick to use.  The main reasons we selected CareCloud was because of the Billing, Collections and Prescription modules.  &#10;We are extremely happy with the reporting module.  We are able to get so much more information from the system than with our prior EMR.
> 
> **Desventajas**: I wish the system would alert you if you scheduled a physical to early (less than 366 days).  &#10;The recent upgrades to the prescription module has made it harder to use.  With these changes now there is more room for errors to be made when selecting the medications.  It takes us twice as long to fill prescriptions with having to search for the correct medication from the lists.
> 
> The customer service at CareCloud is exceptional\!\!\!\!\!  Anytime we've called they have always been pleasant, helpful and usually are able to solve our issues.

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### "WORST EMR - PRACTICES BEWARE\!" — 1.0/5

> **Brissa** | *27 de agosto de 2019* | Práctica médica | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The only pro is that it is visually appealing and easy to follow.  It looks like apps from the Apple Store...but don't let the fool you...keep reading.
> 
> **Desventajas**: Where do I begin?  There is CONSTANT issues with connectivity, slowness, workflows that are completely inefficient, and so forth.  We were sold on the reporting, but then come to find out, it only works if you use their billing side of the product.  All other reports are not customizable and you're stuck with them.  On top of that you get manipulated into this 3 year contract, and when there are changes you have to go through an entire process.  I can continue but there is not enough room in this box...
> 
> Awful.  Our original project manager left as soon as we launched the product.  Then our lead contact left, then our sales rep, and they've continued to have HIGH turnover rates with their people, which is  HUGE RED flag for the overall reputation of the company.  They promised us all these changes would take place at the end of last year...has anything changed? No.  We have had connectivity issues and when you call support they are completely useless and rude about the situation.  It completely affects our operations and I would highly recommend you go elsewhere\!

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