Información general sobre BookSteam

¿Qué es BookSteam?

Las empresas de todos los tamaños que trabajan con citas (desde terapeutas de masajes hasta grandes tiendas y empresas) pueden utilizar la plataforma avanzada de reservas de BookSteam para ampliar su negocio y resolver el agotador trabajo de la programación. Una cantidad ilimitada de administradores de negocios pueden crear múltiples ubicaciones de oficinas, configurar horarios únicos para los empleados y personalizar los detalles de las cuentas. Con los pagos en línea, tus clientes pueden pagar un depósito, el pago completo o simplemente dejar una tarjeta archivada en el momento de la reserva. Integra el widget de programación de BookSteam con tu sitio web existente y comienza a tomar reservas hoy mismo.

Información general sobre BookSteam

Precio

A partir de
19,95 US$/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de BookSteam

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica
Idiomas admitidos
Chino (simplificado), Neerlandés, Inglés, Francés, Alemán y otros 5, Italiano, Noruego, Portugués, Ruso, Español

Capturas de pantalla

Captura de pantalla de BookSteam:
Captura de pantalla de BookSteam: Captura de pantalla de BookSteam: Captura de pantalla de BookSteam: BookSteam Calendar View

Opiniones de BookSteam

Opiniones de BookSteam

Calificación general
4.6
/
5 73 opiniones
Excelente
50

Muy bien
19

Normal
4

Pobre
0

Malo
0

Relación calidad-precio
4.5
Funciones
4.3
Facilidad de uso
4.5
Asistencia al cliente
4.8
95% Un ha recomendado esta aplicación
Anastasia Y.

Booksteam is the BEST scheduling software out there! We tried two others but third time's a...

Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!


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Sarah W.

Booksteam - simple, efficient, and effective

Wonderful experience overall, all schedule changes come easily (apart from the change of recurring clients as noted above) and very simple to view and teach to staff. Customer service has been helpful and quick each time we've reached out.


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Ekaterina S.

The best booking software for the lashes business


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Cang S.

Missing features, some broken

App doesn't work well on Android. Customers unable to book their families/children while using packages, and because the kids don't have email addresses I have to use their parent's email, but I am not allowed to create accounts with the same email.

Interface is confusing. The list of clients on a given class on the calendar has lots of buttons, I don't know what they do. Those buttons respond slowly. For some reason sometimes the visits are properly deducted from package, sometimes not. I think if the customer booked it themselves, it is, but if I added them manually it is not. But I had to figure this out. Nobody told me. It's pretty bad


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Zoe T.

Good product, excellent customer service/responsiveness

Overall my experience has been excellent. Any software or billing issues have been addressed with fabulous service, attention to detail and efficiency. Many thanks for making this techno-moron very happy!


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Anastasia Y.
Tamaño de la empresa: 51-200 empleados
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Booksteam is the BEST scheduling software out there! We tried two others but third time's a charm.

Software usado A diario durante 1-5 meses
Revisado el 13/12/2017
Fuente de la reseña: Capterra

Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!

Puntos a favor

Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

Puntos en contra

I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Sarah W.
Sector: Salud, bienestar y deporte
Tamaño de la empresa: 2-10 empleados
Traducir con Google

Booksteam - simple, efficient, and effective

Software usado A diario durante Más de un año
Revisado el 8/7/2019
Fuente de la reseña: Capterra

Wonderful experience overall, all schedule changes come easily (apart from the change of recurring clients as noted above) and very simple to view and teach to staff. Customer service has been helpful and quick each time we've reached out.

Puntos a favor

Very easy to use and very straight forward so it's simple to get done and show others how to use it.
Being able to cap a group is perfect as well as being able to schedule different tasks (i.e. meetings, appointments, different classes, etc.).
It's key to be able to see an individual schedule or the entire team at once to make planning and changes easier without overbooking an employee.
The client activity history has been great to be able to track client attendance, lateness, NCNS, etc.

Puntos en contra

There isn't an iPhone app available for Booksteam yet and we keep hoping there will be to make it easier on our team members who use iPhone.
Our biggest con at this time is the recurring client option for classes; you can set clients to recur, but you can't edit the recurring clients. So if a client moves their time permanently OR if a new client needs to be added to that recurring spot, you have to delete the class entirely and re-add it with the updated recurring clients.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Ekaterina S.
Sector: Servicios para el consumidor
Tamaño de la empresa: 2-10 empleados
Traducir con Google

The best booking software for the lashes business

Software usado A diario durante Más de dos años
Revisado el 19/7/2019
Fuente de la reseña: Capterra

Puntos a favor

I used to use Genbook software for all of my booking needs, after their price increase I switched over to BookSteam and never looked back. Not only Booksteam is better priced, but in my opinion it is a better software overall. I really like the booking page design, it is very stylish.

Puntos en contra

One thing I would like is for booksteam to add Square integration. Otherwise it is a perfect platform.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Cang S.
Sector: Deportes
Tamaño de la empresa: Trabajador autónomo
Traducir con Google

Missing features, some broken

Software usado A diario durante 6-12 meses
Revisado el 9/7/2019
Fuente de la reseña: Capterra

App doesn't work well on Android. Customers unable to book their families/children while using packages, and because the kids don't have email addresses I have to use their parent's email, but I am not allowed to create accounts with the same email.

Interface is confusing. The list of clients on a given class on the calendar has lots of buttons, I don't know what they do. Those buttons respond slowly. For some reason sometimes the visits are properly deducted from package, sometimes not. I think if the customer booked it themselves, it is, but if I added them manually it is not. But I had to figure this out. Nobody told me. It's pretty bad

Puntos a favor

Inexpensive, responsive customer service

Puntos en contra

Not good for clients who are children or families with children

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Zoe T.
Sector: Salud, bienestar y deporte
Tamaño de la empresa: Trabajador autónomo
Traducir con Google

Good product, excellent customer service/responsiveness

Software usado A diario durante Más de un año
Revisado el 17/7/2019
Fuente de la reseña: Capterra

Overall my experience has been excellent. Any software or billing issues have been addressed with fabulous service, attention to detail and efficiency. Many thanks for making this techno-moron very happy!

Puntos a favor

Any time I have had an issue with the software, the response has been immediate and the communication has been stellar throughout the process of fixing, or adapting, the software for my use. I like the product and find it fairly easy to use.

Puntos en contra

Some functions are not obvious or easy to find. I am a non-techy, so the 'treat me like I'm 4 years old' approach from any software works a treat for me!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
9/10
Basado en 73 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de BookSteam

Precios de BookSteam

A partir de
19,95 US$/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.5/5
Basado en 73 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de BookSteam

Funciones de BookSteam

API
Almacenamiento de documentos
Auditoría
Creación de informes en tiempo real
Creación de informes personalizables
Creación de informes y estadísticas
Datos en tiempo real
Facturación
Gestión de facturas
Gestión de flujos de trabajo
Gestión de inventarios
Gestión de la conformidad
Importación y exportación de datos
Integración de terceros
Notificaciones automáticas
Panel de actividades
Registro de auditoría
Seguimiento de actividades
Seguimiento de inventario
Supervisión
Funciones
4.3/5
Basado en 73 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre BookSteam

Preguntas frecuentes sobre BookSteam

He aquí algunas preguntas frecuentes sobre BookSteam.

P. ¿Qué tipo de planes de precios ofrece BookSteam?

BookSteam ofrece los siguientes planes de precios:

A partir de: 19,95 US$/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de BookSteam?

No tenemos información sobre las características de BookSteam

P. ¿Quiénes son los usuarios habituales de BookSteam?

Los clientes habituales de BookSteam son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Administraciones públicas, Empresas pequeñas

P. ¿Qué idiomas admite BookSteam?

BookSteam admite los siguientes idiomas:

Chino (simplificado), Neerlandés, Inglés, Francés, Alemán, Italiano, Noruego, Portugués, Ruso, Español

P. ¿Qué tipo de planes de precios ofrece BookSteam?

BookSteam cuenta con los siguientes planes de precios:

Suscripción

P. ¿BookSteam es compatible con dispositivos móviles?

BookSteam admite los siguientes dispositivos:

Android

P. ¿Con qué otras aplicaciones se integra BookSteam?

BookSteam se integra con las siguientes aplicaciones:

Google Calendar, Mailchimp, Mailchimp, Microsoft Outlook, PayPal, Stripe, Twilio Communications Cloud

P. ¿Qué tipo de asistencia ofrece BookSteam?

BookSteam ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea