JobAdder

Easy to navigate
Great ability to integrate with relevant software ecosystem
Mobile app is great

Nothing to complain about. This ats has been great so far.

The system is easy to navigate, with each of the pages linked to others, saving a lot of time.

The JobAdder development is constantly making improvements, and new service providers / Add-ons are regularly added, and yet some of the basics don't seem to get finished...like updating the Contact screen so that is is the same as the updated Candidate screen. I've made numerous practical improvement suggestions and yet to see any of them implemented.

Jobadder makes the applicant tracking process easy to manage if you use job boards such as Seek (who are a part-owner of Jobadder). Being able to access candidates from anywhere via this cloud based tool is great. The resume search tool is also good and the system is relatively fast given it's cloud based.

Whilst this is a slick tool, Jobadder still has a way to go in terms of being a total workflow management tool and it is quite clear that it started life as an applicant tracking tool rather than a recruitment database.

If you value a database where all email correspondence is linked to clients / candidates then this one is not for you. There is no seamless link between your email client and jobadder meaning you have to manually upload emails to the database (sent and received) from google or outlook 365. Furthermore this is something they (jobadder developers) do not see as valuable. For some people this is a non-issue but for me, I like to keep an audit trail of all client correspondence and easily be able to access it and ensure if needed it has a time and date stamp and can easily forward this email to a client (usual issues such as re-sending terms of business and the usual issues a recruitment firm faces around the timing of candidate submissions etc.

Furthermore there is no ability to undertake a text search on notes / emails that you do manually upload into the system. The float functionality is very geared towards low-value recruitment, utilising a tool whereby the client clicks a hyperlink which goes to a jump page which you have no control over the look and feel of.

From a workflow perspective, being able to update candidate skills, employment details, add notes etc is a little hit and miss.

I have voiced these concerns but get the feeling their priority is to continually add smaller job boards to the platform than continue to improve workflow and functionality. It's a real pity as they are ALMOST there in terms of having a really awesome tool!

For now we will stick with them but here's hoping I can change my 6 to a 10!

The total end-to-end capture of processes and data relative to candidate and client management and associated relationship development and retention.

I manually transfer a range of comprehensive documents from Office 365 to JobAdder at the end of a project /process. This may not be a real issue though. I may be able to access a tutorial or technology to automate this.

the support is excellent the system itself is good

better intergration with linkedin without the recruiter license would be good