Sobre Cin7 Core
DEAR Inventory es una aplicación de gestión de inventario y pedidos, basada en la nube, para pymes que ofrece una solución completa de gestión de servicios de fondo con compras, ventas, gestión de almacenes, funciones de fabricación ligera, así como integraciones con sistemas de envío, comercio electrónico y pasarela de pago.
DEAR Inventory tiene como objetivo ayudar a los propietarios de pequeñas y medianas empresas a tomar el control del inventario y la gestión de pedidos, a la vez que optimizan, automatizan y simplifican todas las operaciones diarias.
DEAR tiene amplias aplicaciones en diversas industrias, en empresas de diversos tamaños. Los minoristas, mayoristas, fabricantes y operadores de comercio electrónico son las categorías generales de los usuarios de DEAR Inventory. Algunas empresas utilizan DEAR para cubrir sus necesidades simples de gestión de inventarios, mientras que otras confían en DEAR para cumplir con los requisitos de cumplimiento impuestos por su sector; por ejemplo, los fabricantes de alimentos necesitan DEAR por sus capacidades de trazabilidad y fecha de caducidad de los lotes.
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Opiniones
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- Sector: Bienes de consumo
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
DEAR Inventory Helping us Grow
Revisado el 17/11/2017
Puntos a favor
We've been using the DEAR system for quite a while now and I must say I couldn't be any happier. It was a seamless transition from our old system, and I especially appreciate how well DEAR integrates with our accounting software. This makes everyone's work a whole lot easier. I have contacted support on several occasions with questions that I had, and I always received a quick, thorough, and very helpful response. We manufacture our products as well wholesale and retail them with an online store, and everything works so well together with DEAR that it really helps us focus on building our business rather than focusing our attention on trying to keep up with inventory and ordering. I would highly recommend DEAR systems to anyone looking for a new inventory management system.
-Bob Weiss
Desventajas
One thing that would be useful would be to be able to call for customer service. We have used customer service email on several occasions, and have always had a pretty quick response, however, if we have a pressing issue, it would be nice to have a number to call and someone to talk with.
Respuesta de Cin7
Dear Bob,
Thank you for your review. Happy to hear everything is going well.
Regarding the calls we have a booking service on our website where you can schedule in a time convenient for you to speak to a representative. They are free and are accessible to all our customers. Follow this link to book a call https://dearsystems.youcanbook.me/index.jsp
Best Regards
DEAR Team
- Sector: Comercio mayorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A shot in the arm every business needs
Revisado el 28/1/2021
A worthwhile and rewarding learning curve.
A worthwhile and rewarding learning curve.
Puntos a favor
Cloud .... Cloud .... Cloud - This cannot be understated in the world we currently live.
The support is amazing - its on what's app for goodness sake, can't get much better than that.
The UI is very clean and intuitive.
The integrations save loads of time and money.
Plus all the bog standard features you expect from an ERP system but will actually use because dear is easy to use - the amount of times I hear ' we can do that in SAP but there were too many technical issues so it was never implemented' you don't get that with Dear and if you need help its there for you.
Desventajas
It is unable to negotiate a UK-AU free trade deal - Dear please work on that ;)
There is not much I can put in this box that dear isn't aware of and attempting to address in earnest.
The dear academy will address the difficulty of onboarding new employees that aren't used to ERP systems.
Alternativas consideradas
UnleashedRazones para elegir Cin7 Core
Covid 19Razones para cambiar a Cin7 Core
Your never going to get a software that 100% fits with your current business processes but the fact you have a software provider that actively looks to improve and seeks criticism (its not always a bad word) then publishes its roadmap on addressing gaps, is pragmatism in action. Supported (and well documented) API access can plug any holes in dears offering.Respuesta de Cin7
Hello Luke,
Thank you for your valuable feedback. We continually thrive to do our very best to serve our customers. If you would like to master DEAR we do have a DEAR Academy (https://academy.dearsystems.com/) which will help you become an Inventory Pro.
Please feel free to contact us via email (support@dearsystems.com) or on WhatsApp (+44-1244-940807) if you have any questions or concerns.
Best Regards,
DEAR Team.
- Sector: Agricultura
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
It was DEAR to me until it wasn't
Revisado el 14/11/2018
We discovered a technical glitch that caused severe bloat to our database that was seemingly...
We discovered a technical glitch that caused severe bloat to our database that was seemingly stemming from DEAR. We approached the DEAR team leader with the matter. Rather than accepting responsibility and assuring us that he would provide the customer service that was necessary, he did not. He instead brought attention to other aspects of the integration. After three months of pain, and moving to a new web hosting environment, and being down for 24 hours and up and down for a total of 3 months, a technical team was able to isolate the issue as being related to DEAR, and for the last 48 hours I have still not heard back from the DEAR tech LEAD on a fix, or with any offer of any kind to help us get back up and running the way that we are supposed to be. We are trying to trouble-shoot without any answers coming from the DEAR development team. I have never seen anything this lacking in terms of customer service in my 30 years of business. I am disappointed and expected more from the tech LEAD and DEAR customer service.
Puntos a favor
I created a requirements document of what we needed in an Inventory Management System and DEAR met all of them. I was so excited to find such a robust and affordable software solution in the cloud that hit all of my notes in my small indie maker business.
Desventajas
It was very very difficult for us to try and implement this product on our own. We hired an outside DEAR consultant. We spent $10K in consulting fees to get up and running. It took just about 8-9 months with a FTE almost completely focused 3/4 time and problems with the integration started just about the same time that we were up and running. Though we did not realize our problems with our web site were related to DEAR. We experienced outages and slowness on our site and were directed to take matters up with our hosting company. They reset and tuned our database-- and still we experienced slow performance. Because there are many moving parts-- and several outside vendors-- each pointing to each other--- it was this long, painful, expensive journey before we arrived right back to DEAR with the performance issues stemming from their API.
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Energenic
Revisado el 24/5/2023
Dear is an overall well planned software, i enjoy working on it, I will say I am 80% happy - still...
Dear is an overall well planned software, i enjoy working on it, I will say I am 80% happy - still need development in certain areas
Puntos a favor
Procurement and Stock keeping working great, Can have latest prices on hand
Desventajas
Job Costing is difficult and need to go to reports to get information cast export job cost directly from Job's BOM in Production cant be exported and work on average cost - need to work on latest price as i am using the BOM for price costing
Alternativas consideradas
Katana Cloud InventoryRazones para elegir Cin7 Core
Needed a manufacturing software - Dear offer all in oneRazones para cambiar a Cin7 Core
Look the best for our Company at the time- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great cloud-based ERP software
Revisado el 15/8/2019
It is my first exposure to cloud-based ERP software, DEAR. I am pretty pleased with its performance....
It is my first exposure to cloud-based ERP software, DEAR. I am pretty pleased with its performance. Pretty simply to use and easily to understand each module. The tutorial video presentation is really useful which u can easily accessing it by clicking from the main menu. No hassle to go around to find it.
Overall, my management and myself are pleased to spend almost 6 months to switch over from our existing ERP system
Puntos a favor
User friendly
Good video demonstration on tutorial, easy to understand and follow
excellent aftersales support - swift in response
Desventajas
No direct module to handle goods replacement and warranty process /RMA portions
Not too user friendly or suitable to be used on project based jobs/ activities
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XeroRazones para elegir Cin7 Core
Increase productivity. No hassle of maintaining the sever locallySoftware anterior
Dynamics 365Razones para cambiar a Cin7 Core
Easy to use (user friendly) Great aftersales supportPreguntas frecuentes sobre Cin7 Core
He aquí algunas preguntas frecuentes sobre Cin7 Core.P. ¿Qué tipo de planes de precios ofrece Cin7 Core?
Cin7 Core ofrece los siguientes planes de precios:
- A partir de: 325,00 US$/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Cin7 Core?
Los clientes habituales de Cin7 Core son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Cin7 Core?
Cin7 Core admite los siguientes idiomas:
chino, chino tradicional, inglés
P. ¿Cin7 Core es compatible con dispositivos móviles?
Cin7 Core admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Cin7 Core?
Cin7 Core se integra con las siguientes aplicaciones:
Avalara, BigCommerce, CROSSFIRE, Capsule, Crossfire, Easy Insight, EzzyBills, Handshake, Handshake, HubSpot CRM, Inventory Planner, Lokad, LoyaltyLion, Magento Marketplace, PayPal, PencilPay, Pepperi, Pinch, Prospect CRM, Quickbooks Online, Salpo CRM, ShipStation, Shippit, Shiptheory, Shopify, Square Point of Sale, Starshipit, StockTrim, Stripe, Vend, WooCommerce, Xero, Zapier, authorize.net
P. ¿Qué tipo de asistencia ofrece Cin7 Core?
Cin7 Core ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia 24/7, Chat
Categorías relacionadas
Ver todas las categorías de software encontradas para Cin7 Core.
- Software de compras
- Software de inventario
- Software de fabricación
- Sistemas de trazabilidad en alimentos
- Software de gestión para el comercio minorista
- Software de puntos de venta
- Software de gestión de almacenes
- Programas de contabilidad
- Plataformas de comercio electrónico
- Software de gestión de la cadena de suministro
- Software para MRP (planificación de materiales)
- Software ERP
- Software para distribución
- Sistemas MES (sistema de ejecución de fabricación)
- Sistemas de gestión de pedidos
- Software de control de inventarios
