Slack

Slack

Un único lugar para la comunicación del equipo y los flujos de trabajo

4.6/5 (15304 opiniones)

Información general sobre Slack

Los equipos de Slack trabajan juntos en canales que se pueden organizar por proyecto, departamento, ubicación de la oficina o cualquier otra cosa, realmente. Esto les facilita a los usuarios seguir los temas que son importantes para ellos. Los canales públicos están abiertos a cualquier miembro del equipo, por lo que marketing puede ver en qué están trabajando los diseñadores, ventas puede ver lo que está en la hoja de ruta del equipo del producto y los nuevos empleados pueden ponerse al día rápidamente en lugar de comenzar con una bandeja de correo electrónico vacía.

Slack se conecta a las herramientas y servicios que las empresas ya usan y centraliza las notificaciones, archivos y datos de cientos de aplicaciones diferentes. Esto significa no tener que buscar más en correos electrónicos para ese seguimiento, no tener que cambiar constantemente entre diferentes pestañas y paneles y no tener que hacer más malabarismos con docenas de herramientas, cada una con su propio nombre de usuario. Slack ayuda a los equipos a trabajar de forma más inteligente al proporcionar toda la información y el contexto necesarios para tomar decisiones efectivas rápidamente.

Todo lo que se comparte en Slack se indexa y archiva automáticamente para que las empresas puedan crear una base de conocimiento completa sin esfuerzo, simplemente trabajando en Slack. Y la búsqueda de Slack hace que sea más fácil encontrar la información que los usuarios necesitan, siempre que la necesiten.

Precio

A partir de
8,00 US$/mes
Opciones de precios
Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Dispositivos

Tamaño de la empresa

P
M
G

Disponible en los países siguientes

Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica

Idiomas admitidos

Inglés, Francés, Alemán, Japonés, Español

Reseñas de Slack

Calificación general
4.6/5
95% reseñas positivas
10632
Excelente
3872
Muy bien
655
Media
110
Mediocre
35
Horrible
Kylee L.
Traducir con Google

Excellent Team Communication Program

Software usado A diario durante Más de dos años
Revisado el 12/7/2019
Fuente de la reseña: Capterra

Being in Marketing, my team and I have to send many large design files on a daily basis. During a review process of one project, we may send up to 20 files back and forth. We found that sending via email was clogging up our limited email space very quickly and it also became difficult to go through an email thread to make sure you have all the notes from different team members. So, we began searching for a communication platform that would not only allow us to send large files, but one that could also make communication easier.

We have found that with Slack! We started using Slack just over five years ago and we never looked back! The file-sharing capabilities are phenomenal. Whether you are using the desktop app, online version or mobile app, files and attachments are easily downloaded or you can view them directly in Slack.

With many of our team members working remotely, Slack has also made communication and collaboration on projects much easier. By creating different channels, we have been able to single in on specific projects. That way, communication is not lost in a long email thread. Furthermore, the search capabilities within Slack make it simple to go back in a conversation and find any past content. Slack also allows us to one-off each other, when we need a more private conversation or a direct comment needs to be made. We are also enjoying the notification and status settings.

All of us on our Marketing team would highly recommend using Slack!

Puntos a favor

Hands down, the best feature about Slack is its file-sharing capabilities. It has made our jobs easier as a Marketing team to have this in a communication platform, especially since we need to send many files on a day-to-day basis. With many of us working from home or out of the office, having a centralized communication platform where we can communicate on projects, while file-sharing, is essential. It has kept us all out of "email jail" and has streamlined our review processes and turnaround times for meeting crucial deadlines.

Puntos en contra

There is very little I dislike about Slack, but I would say that the "Threads" communication portion of Slack could be developed a bit better. With this feature, someone can reply directly to a specific comment rather than in the full channel. The only issue with this is that the thread pops up on the right side of the screen, rather than directly below the original comment. Sometimes, this can be confusing and the notifications for Threads can sometimes be overlooked. If Slack were able to open the Thread directly under the original comment/post, that would make communication and notifications less confusing.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

10.0/10
Katie K.
Traducir con Google

A robust business tool that goes beyond instant messaging!

Software usado A diario durante Más de dos años
Revisado el 23/5/2019
Fuente de la reseña: Capterra

This is a tool to improve communication and collaboration. From my team's experience, we were able to pose questions to the group and discuss in real time, while keeping a record for future reference. Sharing documents in one place was simple for discussion, rather than having to wade through an entire Google Drive to find the right document name. In our company's case, Slack really did eliminate the need to have frequent project meetings.
At the time of this review, our team had not taken advantage of more advanced integrations.

Puntos a favor

Slack is simple to set up and start using on Day One. From an administrative perspective, it is simple to set up users and permission levels. New users will appreciate that the interface is fairly intuitive and customizing notifications takes just a few minutes. Advanced users will enjoy taking advantage of shortcuts, integrations with other tools and additional automation features.
The best reasons to use Slack from my experience are:
- A list of application integrations that seems to grow by the day
- Creating channels for specific projects or teams can eliminate the need to have in-person meetings
- The ability to search and review past conversations is priceless
Our team barely has barely begun to scratch the surface of all of the features included with Slack. I highly recommend using the free trial to get a feel for the software. Likewise, there is a Free version of the product that has much of the functionality of the paid version but limits the organization to 10k messages (which limits the search functionality - if you use this version I highly recommend "star"-ing or "favorite"-ing messages that you do not wish to be archived after the message limit is hit)

Puntos en contra

The cost per user license can be prohibitive for small companies or those just starting out. Although, if you weigh the functionality included with the product, you could make the case that the time saved and added efficiencies are still well worth the cost.

Desglose por calificación

Relación calidad-precio
Facilidad de uso

Probabilidad de recomendación

10.0/10
Luis daniel R.
Traducir con Google

A great team communication tool

Software usado A diario durante Más de dos años
Revisado el 22/5/2019
Fuente de la reseña: Capterra

Slack is honestly the best tool for team collaboration. You can communicate via voice or text with your coworker or friends from the browser, desktop or phone and it's reliable a lot. The messages are there and so are the files shared. Also same with the chat rooms.

Puntos a favor

I like Slack. I have been using it for aprox 4 years now. It's simple and it get's the job done. You can add extensions like JIRA, Google Drive, DropBox and so on. Basically slack you can have different rooms for different teams (you can manage the members per room or invite) and you can also have private chat conversations with other people. It's basically a chat server for your company or organization. The mobile app is awesome, the desktop app is fine and you can also use Slack on the browser. The free tier is good if you have a small team, now if you message a lot there's like a 10,000 message limit for the history so if you want to get the best deal, you'll need to pay. Same for the file sharing, there's a limit but it works super good.

Puntos en contra

Honestly Slack is great, but with the time, it's become stagnant. A lot of other platforms are providing features that are more robust and free. For instance, Discord, even if it is for gaming, it does everything Slack does and better. Even the desktop sharing is better. I wish Slack just kind of moved out of the stagnant position they are right now and innovate a bit more or refresh their app, but hopefully they don't break it, because it works fine as well.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

8.0/10
Jon C.
Traducir con Google

Slack changes the model for business communication

Software usado A diario durante Más de un año
Revisado el 10/5/2019
Fuente de la reseña: Capterra

Great communication tool and indispensable in the modern world of business.

Puntos a favor

It's IRC for business communication with a (much) nicer interface. Slack organizes discussions into channels and IM. It's easy to reach out to anyone in the company and have a discussion. Even better is the ability to bring in external users (customers) who can then quickly converse with support and engineering teams. For any new open source project, Slack is the preferred way to communicate with other contributors and users. Recently Slack has even added the ability to do VOIP calls through their platform. The mobile app works well and the UI is well designed to mimic the desktop app.

Slack also integrates with pretty much everything out there and it's also simple to write your own bots and plugins for Slack. For instance, we have a bot that alerts whenever someone writes to use on Intercom, as well as another that checks Stack Overflow for new messages pertaining to our project.

Finally Slack pricing is fairly competitive. There's a free tier which gives you most functionality except for the ability to search (if you exceed 10,000 messages). Then multiple paid tier options based on the number of users in your organization.

Puntos en contra

The desktop and mobile apps are my preferred way to use Slack and occasionally the performance tends to drag. Once in a while the Slack mobile app will unexpectedly terminate, although in recent updates it does that less frequently. I also don't like the fact that private conversations aren't really private as companies have the ability to request Slack for those records. I get it for compliance reasons, but be warned that private conversations are never private!

The search UI workflow isn't the most intuitive, they should just op for some universal search versus organizing the search results by type.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación

8.0/10
Janosch F.
Traducir con Google

This is the new way to communicate online

Software usado A diario durante Más de dos años
Revisado el 12/5/2019
Fuente de la reseña: Capterra

I use Slack for daily communication business and to stay connected to coworkers and suppliers distributed among different locations. We have implemented Slack as a missing link that smoothly makes working with people on the other side of the country as if they would be sitting in an office just down the hallway.

Puntos a favor

Slack is simple, it is easy to use it has a lightweight user experience thus, at the same time is very powerful. In day to day routines it is just a great way of communicating (chatting) with coworkers. Perfect, reliable, fast asynchronous communication. Then someone tells you something you need to remember next week- use integrated reminders, that send you a message when you need it. Or you want to share your desktop real quick, to sho someone something in order to get their opinion. Slack has you covered. Or have a video call with someone or even a group of people. There you have it. Share files ? No problem. Want to have your conversations deleted after a while. there you go. The most impressive thing about all this is the simplicity and ease in which these features integrate into the core functionality which is a chat. Bravo !

Puntos en contra

Some of the features seem - behind the scenes - not optimized allready. Sharing data from my mobile device require it for example, to be uploaded first and then downloaded to the recipient. It works, but it takes more time and, I don't care when it is on the server I only care for it to reach the intended recipient(s). Synchronize it to the server whenever its suitable. Connection and reconnection gets tangled up sometimes, with Slack insisting that there is no connection available although all other applications have reconnected already. This however is complaining on a very high level, as these issues are really minor compared to almost all other platforms for online communication I have used.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación

10.0/10
Recomendación de usuario
8.9/10
Basado en 15304 reseñas
Compara con las alternativas según las recomendaciones de los usuarios

Precios de Slack

A partir de
8,00 US$/mes
Opciones de precios
Prueba gratis
Gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.5/5
Basado en 15304 reseñas
Compara las alternativas según la relación calidad-precio

Funciones de Slack

  • API
  • Chat
  • Comentarios
  • Espacio de trabajo colaborativo
  • Funcionalidad de búsqueda
  • Gestión de la comunicación
  • Herramientas de colaboración
  • Integración de terceros
  • Interfaz para arrastrar y soltar
  • Notificaciones automáticas
  • Seguimiento de actividades
  • Seguridad SSL

  • Almacenamiento de documentos
  • Control de acceso
  • Creación de marca personalizable
  • Gestión de archivos
  • Gestión de documentos
  • Gestión de permisos
  • Panel de actividades
  • Proyecciones
Funciones
4.5/5
Basado en 15304 reseñas
Compara con las alternativas según la valoración de características

Preguntas frecuentes sobre Slack

He aquí algunas preguntas frecuentes sobre Slack.

P. ¿Qué tipo de planes de precios ofrece Slack?

Slack ofrece los siguientes planes de precios:

A partir de: 8,00 US$/mes

Modelo de precios: Gratis, Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Slack?

No tenemos información sobre las características de Slack

P. ¿Quiénes son los usuarios habituales de Slack?

Los clientes habituales de Slack son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Non Profit, Administraciones públicas, Empresas pequeñas

P. ¿Qué idiomas admite Slack?

Slack admite los siguientes idiomas:

Inglés, Francés, Alemán, Japonés, Español

P. ¿Qué tipo de planes de precios ofrece Slack?

Slack cuenta con los siguientes planes de precios:

Gratis, Suscripción

P. ¿Slack es compatible con dispositivos móviles?

Slack admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Slack?

Slack se integra con las siguientes aplicaciones:

Aircall, Asana, Bitium, Breezy HR, Datadog, Dropbox, Help Scout, LiveChat, PagerDuty, Resource Guru

P. ¿Qué tipo de asistencia ofrece Slack?

Slack ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo