JazzHR

Fantastic. Quick and easy migration. We had a short period to evaluate other solutions and implement. With our implementation contact, we were able to effectively migrate our data from iCIMS quickly.

The Customer service needs work

JazzHR is very intuitive, it's easy to use, it does a great job parsing, it offers e-signatures, and makes on-boarding very easy. It has a nice, clean interface, and the buttons are in places that seem familiar. The staff is very friendly and supportive. Sometimes there are self-help options only. I've had a lot of trouble getting my outlook and calendar to sync since we use Office365. Our IT team has needed to get involved as well. My big gripe is that they don't have to report for activity in "Discussions". Since I source most of my candidates proactively without waiting for them to apply, I depend heavily on keeping good notes and need to be able to run reports for the profiles I last opened or notes I last made-- or made within a specified time frame. Unfortunately, I can't do that and it's been a major drawback since that wasn't clear early on. They do have a feature request function though, and I have requested that functionality. We'll see what happens. It is also not as customizable as I was told. I rely on the phone, not email. I quite often only have a phone number as well since I don't bother storing work emails for passive candidates. This is a problem because Jazz uses email as the primary means of sorting candidates and mandates email be put into their profile.

It is a user-friendly ATS system and good for entry-level recruiters who are new to the job. The library of recruiting resources and support to help users understand and navigate the ATS is far better than any other customer support team. While there are limited customization and pricing concerns, using Jazz HR has been a positive experience.

When I joined The VSI Team I came to know this little tool that I had never seen before, it had an awesome UI, and an UX so smooth that I just felt like I was surfing through my workflows, literally surfing... I can sit and talk about the features Jazz offers like its automated customizable workflows, e-docs, ease of integration with other platforms like HackerRank, the Crod module which instantly gives you benchmarks to compare your performance, etc. But if I had to pick one single area where Jazz adds the greatest value is Candidate Experience. Granted, your Candidate Experience depends heavily on how your recruitment team operates, but Jazz significantly helps making life easier for your Talent Acquisition team by improving their response time, their abilities to stay in touch with candidates, simplifying their tasks, . As you know, today Talent Brand and Candidate Experience are factors that heavily influence how the talent market perceives us, this is specially true if we're talking about Tech Companies, and Jazz can be a valuable ally in managing your Talent Acquisition process to deliver the best service. Oh, did I mention our Hiring Managers love it? Oh and the support team rock!