Simpro

4,1 (132)
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Sobre Simpro

simPRO es una potente solución de software de gestión de trabajos, creada por y para contratistas de oficios. Si en tu negocio luchas para presupuestar proyectos de múltiples etapas, administrar el inventario y comunicarte con los técnicos o con cualquier otra área del flujo de trabajo, simPRO te proporciona una plataforma optimizada para abordar los desafíos urgentes y ayudarte a aumentar la productividad y las ganancias.

Más de 120 000 profesionales de servicio externo en espacios comerciales y residenciales confían en simPRO para la gestión del flujo de trabajo. simPRO combina software basado en la nube para la oficina con aplicaciones móviles para los técnicos superiores y la conectividad en el campo.

simPRO es una de las opciones mejor calificadas en el sector de servicios externos debido a la asistencia al cliente fácil de acceder, las guías de ayuda online, la implementación y formación en profundidad, además de las actualizaciones de software coherentes que se adaptan a las necesidades de los clientes. Además, simPRO se conecta con QuickBooks y Xero para una gestión optimizada de los trabajos y la contabilidad.


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Simpro

4,1 (132)
VS.
El más valorado

Precio inicial

No se han encontrado precios
25,00 US$
mes

Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funcionalidades

243
194

Integraciones

10
26

Facilidad de uso

3,8 (132)
4,0 (18.401)

Relación calidad-precio

3,9 (132)
4,0 (18.401)

Atención al cliente

4,0 (132)
4,1 (18.401)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones

Calificación general

4,1 /5
(132)
Relación calidad-precio
3,9/5
Funcionalidades
4,0/5
Facilidad de uso
3,8/5
Asistencia al cliente
4,0/5

¿Ya tienes Simpro?

¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.

Mostrando 5 opiniones de 132
Usuario verificado
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

the ideal software for project management.

Revisado el 10/11/2022

I recommand this sofware because it's really helps to get project done very quickly

I recommand this sofware because it's really helps to get project done very quickly

Puntos a favor

Simpro is an excellent software for project management. it embeds features such as estimation, planning, execution of tasks, inventory management. it's really a complete and quite easy to use software.

Desventajas

I have to use it at least for 3 pojects to get my hands on it.

Alternativas consideradas

MeasureSquare

Software anterior

MeasureSquare
Njela
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Job management system

Revisado el 1/3/2022

When you pay for training, they are great and very helpful.

When you pay for training, they are great and very helpful.

Puntos a favor

We have used Simpro for over 4 years, and we never loose a job! No more paper work, loosing jobs and jobs to be invoiced. Everything is tracked. Our techs use the app and update all parts and labour straight away. It's saved us so much time

Desventajas

Intergration with Xero is getting better.

Respuesta de Simpro Software

Hi there Njela, thank you so much for your insight! We are thrilled to hear that simPRO has saved your team time, and reduced paperwork. That is what we love to hear! It is feedback like this that inspires our team to constantly improve our software. We are looking forward to supporting your business growth!

Russell
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Customer Service is horrible, lots of broken promises.

Revisado el 16/3/2022

Our experience with Simpro started out great. The sales person promised us the world and we bought...

Our experience with Simpro started out great. The sales person promised us the world and we bought in. The onboarding process was partially hampered by Covid so the whole process was done online. We worked our way though that and started to use the program. We even switched our accounting software to one that was compatible with their system. A lot of the features that they promised to be seamless were not and I kept getting told that it would get better and that they would work on it. The tax features were not compatible in Canada, even though we were assured numerous times that they were and when they finally admitted that they weren't they promised they would fix the issues. We limped along with the software for about 6 months all the while being promised that the issues were being fixed. During this time we saw a definite drop in revenue, that corrected itself when we cancelled the software. We eventually got in contact with upper management, they promised to work with us and make things right. Unfortunately that is all it was, promises that were never followed through on. After cancelling Simpro we were promised that they would keep in contact and even potentially talk about refunding some money. From that point on they refused to reply to emails or phone calls. Stay away. They only care about collecting your money and will say whatever they need to to do this.

Puntos a favor

The Quote features and catalogue worked well.

Desventajas

Time entering, looking back on jobs, live time costing

Razones para elegir Simpro

We were looking for a more encompassing CRM that would require less man hours to run

Razones para cambiar a Simpro

At the time thought it was the closest one to cover all of our needs.

Respuesta de Simpro Software

Hi there Russell,

Thank you for your candid feedback and details in regard to your experience with simPRO. We are deeply saddened to hear that you had a less than ideal experience with our software and team. We understand the implementation process can be a lot of work for your business. Our training process is robust and can take a significant amount of time, however, it is essential for long-term success with our software.

We are also disappointed to hear that you were not pleased with the experience you had with our upper management; serving our customers is a top priority of ours, and we want to make sure it is being showcased through all of our simPRO departments. We have reached out to your Account Management team to have them assist you in any way possible. Once again, we would like to sincerely apologize for any negative experience you have had, and we wish you all the best in your future endeavors.

Elizabeth
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Customer Service

Revisado el 21/7/2020

From the beginning everyone I have worked with has been incredible. If they don't have an answer...

From the beginning everyone I have worked with has been incredible. If they don't have an answer for you right at the moment they will always go back to the drawing board and figure a solution out for you. They are customer focused and truly do whatever they can to make your company run smoothly.

Puntos a favor

Their customer service is awesome. There are so many different ways to get in touch with someone and they're quick to respond.

Desventajas

There are some aspects of it that make a little difficult for pool companies to operate from, but just makes you think outside of the box and change your business structure.

Alternativas consideradas

FieldEdge

Razones para elegir Simpro

ServiceCEO is shutting down and does not integrate with QuickBooks.

Razones para cambiar a Simpro

Less expensive, more customization available

Respuesta de Simpro Software

Hi Elizabeth, thank you for taking the time to review simPRO! We're happy to hear that you've had such a positive experience with our Customer Support team.
Best,
Team simPRO

Jarey
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Streamlining our process

Revisado el 7/6/2019

I can leave town and still keep an eye on jobs, billing and progress. I can approve jobs, make...

I can leave town and still keep an eye on jobs, billing and progress. I can approve jobs, make modifications by just logging in from anywhere. The time it takes to do a task of my staff and myself has been reduced tremendously.
Finding a client file vs just looking it up in simPRO is huge time saver!

Puntos a favor

Saving of Staff time, less paperwork, easier to find info on clients quickly. Also the log of every event from who created a job, to notes from a phone call. Makes it easy to look at timeline.

Desventajas

Not being able to share attatchments within software from office to field level without going outside of software. Not being able to modify inventory on completed invoice.
Trainers were great, but they were not familiar with my industry.

Alternativas consideradas

FieldEdge

Razones para cambiar a Simpro

simPRO had dealers within my industry that I could relate to. The other alternative was more geared to the electrical and HVAC fields. Also simPRO was willing to come to my office and do a training.

Respuesta de Simpro Software

Hi Jarey, thank you for taking the time to review simPRO! We're glad to hear that simPRO is helping you save time in your daily operations. If you need any additional help with attachments, invoicing, or other simPRO features, please refer to the simPRO helpdesk: https://helpdesk.simprogroup.com.

Mostrando 5 opiniones de 132 Todas las opiniones

Preguntas frecuentes sobre Simpro

He aquí algunas preguntas frecuentes sobre Simpro.

Simpro ofrece los siguientes planes de precios:

  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

Los clientes habituales de Simpro son:

11-50, 51-200, 201-500

Simpro admite los siguientes idiomas:

inglés, neerlandés

Simpro admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

Simpro se integra con las siguientes aplicaciones:

Google Calendar, MYOB Business, Microsoft Outlook, NetSuite, Podium, QuickBooks Online, QuickBooks Online Advanced, Square Payments, Xero, Zapier

Simpro ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Simpro.