Simpro
Sobre Simpro
simPRO es una potente solución de software de gestión de trabajos, creada por y para contratistas de oficios. Si en tu negocio luchas para presupuestar proyectos de múltiples etapas, administrar el inventario y comunicarte con los técnicos o con cualquier otra área del flujo de trabajo, simPRO te proporciona una plataforma optimizada para abordar los desafíos urgentes y ayudarte a aumentar la productividad y las ganancias.
Más de 120 000 profesionales de servicio externo en espacios comerciales y residenciales confían en simPRO para la gestión del flujo de trabajo. simPRO combina software basado en la nube para la oficina con aplicaciones móviles para los técnicos superiores y la conectividad en el campo.
simPRO es una de las opciones mejor calificadas en el sector de servicios externos debido a la asistencia al cliente fácil de acceder, las guías de ayuda online, la implementación y formación en profundidad, además de las actualizaciones de software coherentes que se adaptan a las necesidades de los clientes. Además, simPRO se conecta con QuickBooks y Xero para una gestión optimizada de los trabajos y la contabilidad.
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Alternativas
ServiceM8
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QuickBooks Desktop Enterprise
Opiniones
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- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great solution!
Revisado el 10/10/2019
Our experience has been great. We have been using it for about 6 months tho we have had it over a...
Our experience has been great. We have been using it for about 6 months tho we have had it over a year. Still learning different things we need to do to get it set up. I wish it was easier to get going out of the gate.
Puntos a favor
Bid creation. It is great to be able to pull a part from our catalog and then have a time associated to it and not need to calculate it.
Desventajas
There are some ease of use issue complaints I have gotten from our team. But once you get a hang of it, it is great. Just a bit of a learning curve from what they are used to.
Respuesta de Simpro Software
Hi Andrew, thanks for your feedback! We're glad to hear that you've had a positive experience with simPRO. If you ever run into any issues or need help with any simPRO features, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources.
Best, Team simPRO
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Job management system
Revisado el 1/3/2022
When you pay for training, they are great and very helpful.
When you pay for training, they are great and very helpful.
Puntos a favor
We have used Simpro for over 4 years, and we never loose a job! No more paper work, loosing jobs and jobs to be invoiced. Everything is tracked. Our techs use the app and update all parts and labour straight away. It's saved us so much time
Desventajas
Intergration with Xero is getting better.
Respuesta de Simpro Software
Hi there Njela, thank you so much for your insight! We are thrilled to hear that simPRO has saved your team time, and reduced paperwork. That is what we love to hear! It is feedback like this that inspires our team to constantly improve our software. We are looking forward to supporting your business growth!
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Think Twice
Revisado el 16/11/2019
Support is lacking made several attempts while in Denver to meet with our customer support member...
Support is lacking made several attempts while in Denver to meet with our customer support member and on three separate occasions they failed to meet with me that was all I need to realize simPRO does not care about longevity of their clients.
They don't listen to our needs or concerns but inform us we need more training
Puntos a favor
Dispatching, Purchase order, Estimating and billing portion of the software top notch flow great to together awesome
Desventajas
Job costing, tax reporting time tracking and reporting don't function well In fact to tools you would need to manage your business don't work
Respuesta de Simpro Software
Hi John,
Thank you for your feedback. We're happy to hear that simPRO has helped you with dispatching, estimating, and billing. Our dedicated Customer Success & Support team at simPRO is available 24/6 via online chats and phone. We value our customers and are here to solve any issues you have within simPRO. Additionally, our Customer Success team was specifically developed to help our customers over the long run with consultation beyond the standard technical support. We also welcome customers to visit our Denver office. However, we are under no obligation to meet with customers outside of a work setting. Please reach out to Customer Success at customersuccess@simpro.us if you would like to discuss this further.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Customer Service
Revisado el 21/7/2020
From the beginning everyone I have worked with has been incredible. If they don't have an answer...
From the beginning everyone I have worked with has been incredible. If they don't have an answer for you right at the moment they will always go back to the drawing board and figure a solution out for you. They are customer focused and truly do whatever they can to make your company run smoothly.
Puntos a favor
Their customer service is awesome. There are so many different ways to get in touch with someone and they're quick to respond.
Desventajas
There are some aspects of it that make a little difficult for pool companies to operate from, but just makes you think outside of the box and change your business structure.
Alternativas consideradas
FieldEdgeRazones para elegir Simpro
ServiceCEO is shutting down and does not integrate with QuickBooks.Razones para cambiar a Simpro
Less expensive, more customization availableRespuesta de Simpro Software
Hi Elizabeth, thank you for taking the time to review simPRO! We're happy to hear that you've had such a positive experience with our Customer Support team.
Best,
Team simPRO
- Sector: Telecomunicaciones
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Streamlining our process
Revisado el 7/6/2019
I can leave town and still keep an eye on jobs, billing and progress. I can approve jobs, make...
I can leave town and still keep an eye on jobs, billing and progress. I can approve jobs, make modifications by just logging in from anywhere. The time it takes to do a task of my staff and myself has been reduced tremendously.
Finding a client file vs just looking it up in simPRO is huge time saver!
Puntos a favor
Saving of Staff time, less paperwork, easier to find info on clients quickly. Also the log of every event from who created a job, to notes from a phone call. Makes it easy to look at timeline.
Desventajas
Not being able to share attatchments within software from office to field level without going outside of software. Not being able to modify inventory on completed invoice.
Trainers were great, but they were not familiar with my industry.
Alternativas consideradas
FieldEdgeRazones para cambiar a Simpro
simPRO had dealers within my industry that I could relate to. The other alternative was more geared to the electrical and HVAC fields. Also simPRO was willing to come to my office and do a training.Respuesta de Simpro Software
Hi Jarey, thank you for taking the time to review simPRO! We're glad to hear that simPRO is helping you save time in your daily operations. If you need any additional help with attachments, invoicing, or other simPRO features, please refer to the simPRO helpdesk: https://helpdesk.simprogroup.com.
Preguntas frecuentes sobre Simpro
He aquí algunas preguntas frecuentes sobre Simpro.P. ¿Qué tipo de planes de precios ofrece Simpro?
Simpro ofrece los siguientes planes de precios:
- A partir de: 22,00 US$/mes
- Modelo de precios: Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de Simpro?
Los clientes habituales de Simpro son:
11-50, 51-200, 201-500
P. ¿Qué idiomas admite Simpro?
Simpro admite los siguientes idiomas:
inglés, neerlandés
P. ¿Simpro es compatible con dispositivos móviles?
Simpro admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Simpro?
Simpro se integra con las siguientes aplicaciones:
Google Calendar, MYOB Business, Microsoft Outlook, NetSuite, QuickBooks Online Advanced, Quickbooks Online, Square Payments, Xero, Zapier
P. ¿Qué tipo de asistencia ofrece Simpro?
Simpro ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
Categorías relacionadas
Ver todas las categorías de software encontradas para Simpro.
- Software de gestión de servicios de campo
- Software de gestión de procesos
- Software ERP
- Software para instalaciones
- Software de gestión de mantenimiento
- Software de asignación de personal
- Software de gestión del flujo de trabajo (workflow)
- Software de gestión empresarial
- Software agropecuario
- Software de climatización
- Software de control de inventarios
- Software para compañías de fontanería
- Programas para electricistas
- Software para gestión de contratistas
- Software de planificación de trabajos de mantenimiento
- Software para presupuestos de ventilación, calefacción y climatización
