Act!

CRM & emarketing together as one.

3,7 /5 (633 opiniones) ¡Escribe una reseña!

Información general sobre Act!

¿Qué es Act!?

CRM and emarketing together as one – Act! provides users with everything they need to market like a pro, turn leads into sales, and win raving fans for life. For over 30 years, Act! has been a pioneer in the small & midsized business software market and today offers the rich functionality, unparalleled flexibility, and exceptional value that enables a perfect fit for every customer.

Información general sobre Act!

Precio

A partir de
15,00 US$/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Act! CRM Essentials: $15 / user / month
Act! CRM Standard : $30 / user / month
Act! CRM Expert : $45 / user / month


Funciones de Act!

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Australia
Idiomas admitidos
Alemán, Francés, Inglés

Medios

Powerful Marketing Automation - Real-time Results
Powerful Marketing Automation - Real-time Results
Act! Marketing Automation - Comprehensive Campaign Management
Pipeline Management View with Additional KPIs
Act! Marketing Automation Template Editor
Act! Marketing Automation - Visual Workflow Designer
Actionable Business Insights
Act! CRM Appli Mobile
Captura de pantalla de Act!: Powerful Marketing Automation - Real-time Results Captura de pantalla de Act!: Powerful Marketing Automation - Real-time Results Captura de pantalla de Act!: Act! Marketing Automation - Comprehensive Campaign Management Captura de pantalla de Act!: Pipeline Management View with Additional KPIs Captura de pantalla de Act!: Act! Marketing Automation Template Editor Captura de pantalla de Act!: Act! Marketing Automation - Visual Workflow Designer Captura de pantalla de Act!: Actionable Business Insights Captura de pantalla de Act!: Act! CRM Appli Mobile

Opiniones de Act!

Opiniones de Act!

Calificación general
3,7
/
5
Excelente
237

Muy bien
180

Normal
93

Pobre
57

Malo
66

Relación calidad-precio
3,8
Funciones
3,7
Facilidad de uso
3,7
Asistencia al cliente
3,3
66% de los usuarios recomienda esta aplicación
Thomas O.

Love the ease of use for both entering data and retrieving info

I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.


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Tammy W.

ACT! for Insurance/Financial Advisors

I love all the features that meet the needs of financial advisors. The customizable fields are beneficial and improve the overall use of the software. It has probably just as many features as other customer relations management programs but cost is substantially less. Very happy with my selection.


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Bud M.

22 year plus customer Sage / Act

Years ago Act software helped me build a tremendous mortgage business. Out of that experience, I am reaching out to offer some effective criticism to enhance your product. Good luck! Feel free to contact me anytime.


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Kathryn S.

I have used this software sice ACT4

Its a Like hate relationship. I use to call it LOVE hate. Its just a LIKE now.


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Paul B.

A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER

We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom


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Thomas O.
Sector: Productos farmacéuticos
Tamaño de la empresa: 11-50 empleados
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Love the ease of use for both entering data and retrieving info

Software usado A diario durante Más de dos años
Revisado el 7/5/2018
Fuente de la reseña: Capterra

I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.

Puntos a favor

The fact that I was able to use the product immediately with no instruction was a great pro. Entering data and retrieving info about a client is easy, and building history of calls, Email messages, letters in a record is great.

Puntos en contra

I am not happy with support as all they do is provide a fix when there is a problem, but not direction in how to build reports or use other functionality. I have had to fix the same problem with direction from their service group several times. If I ask for help with reports they tell me I need to find a consultant for that.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Tammy W.
Sector: Seguros
Tamaño de la empresa: 2-10 empleados
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ACT! for Insurance/Financial Advisors

Software usado A diario durante Más de dos años
Revisado el 14/10/2020
Fuente de la reseña: Capterra

I love all the features that meet the needs of financial advisors. The customizable fields are beneficial and improve the overall use of the software. It has probably just as many features as other customer relations management programs but cost is substantially less. Very happy with my selection.

Puntos a favor

The Act! for Advisors software has been modified to meet the requirements of a financial advisor which includes being able to input information regarding insurance contracts. The new Marketing Automation is an great way to send out Newsletters, etc.

Puntos en contra

They have lots of online resources/video's to learn the Marketing Automation. You can also speak to customer service but they recently cut their remote access where you can have customer service work on your computer to help answer/show you how to do things with the marketing automation.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Bud M.
Sector: Servicios financieros
Tamaño de la empresa: 2-10 empleados
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22 year plus customer Sage / Act

Software usado A diario durante Más de dos años
Revisado el 16/4/2017
Fuente de la reseña: SoftwareAdvice

Years ago Act software helped me build a tremendous mortgage business. Out of that experience, I am reaching out to offer some effective criticism to enhance your product. Good luck! Feel free to contact me anytime.

Puntos a favor

I was probably one of the first purchasers of Act. It is a great program that needs a company to put some serious thought behind making it work better. After shopping several other CRM software's I still think it is above the rest in both user friendly and functionality. You price for the product is more than fair (in fact, I think low) but the software runs like it is somebody's part time job.

Puntos en contra

Customer service is the worst. The guys in India are great and I have nothing bad to say about them but is there some reason I need to sit on a phone 45 minutes waiting to speak to the representative? Again I think Act could be the CRM leader but I don't see much improvement over the past few years. The principles of this company have sat back and let opportunities walk by not focusing on the customers needs. With all the apps and technologies available Act should have more to offer.When I purchase a product I do not expect to have to spend hours chasing down my answers through videos.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 3.0/10

Kathryn S.
Sector: Servicios para el consumidor
Tamaño de la empresa: 51-200 empleados
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I have used this software sice ACT4

Software usado A diario durante Más de dos años
Revisado el 16/8/2020
Fuente de la reseña: SoftwareAdvice

Its a Like hate relationship. I use to call it LOVE hate. Its just a LIKE now.

Puntos a favor

The heritage base of this software is amazing. Its creators designed it to easily collect contact info was and is still unmatched. They thought of everything 20 years ago. They loved developing this software.
And Then ???

Puntos en contra

Every company that has owned ACT since Act 6 has treated it like an unwanted child. There is no pride attached to it. If it crashes support will get you and running. But if you run into a glitch in forms or something, your going to have to sail that ocean all alone

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 5.0/10

Paul B.
Sector: Fabricación de productos eléctricos/electrónicos
Tamaño de la empresa: 2-10 empleados
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A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER

Software usado A diario durante Más de dos años
Revisado el 31/10/2019
Fuente de la reseña: Capterra

We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom

Puntos a favor

I like the fact that a team of 5 can share effectively in real time, I like the ease of changing layouts and adding fields, and with Seamless the ablity to easily prdcue high quality documenation. It's link to outlook and ODBC is good and it is a stable, which being at the core of our business is a good thing

Puntos en contra

There are many things I think we could do to be more productive but can't, and we do see fields being changed or lost "by themselves". The web version was a poor version of the Pro, and we haven't been able to make it available when offline, which is a frustration.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Recomendación de usuario
7,3/10
Basado en 633 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Act!

Precios de Act!

A partir de
15,00 US$/mes
Prueba gratis
Suscripción
Relación calidad-precio

Act! CRM Essentials: $15 / user / month
Act! CRM Standard : $30 / user / month
Act! CRM Expert : $45 / user / month

Act! CRM Essentials: $15 / user / month
Act! CRM Standard : $30 / user / month
Act! CRM Expert : $45 / user / month

Relación calidad-precio
3,8/5
Basado en 633 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Act!

Funciones de Act!

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Gestión de contactos
Importación y exportación de datos
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
3,7/5
Basado en 633 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Más información sobre Act!

Más información sobre Act!

Funciones principales de Act!

  • Opportunity management

Beneficios

  • Rich Customer Management: Keep rich customer details, emails, documents, notes, history, activities, and more in one easy to find place—Act!—for a complete view of relationships across your team

  • Organisation : Act! keeps all your contact & customer details (history, notes, etc.) accessible at the same place to easily organise, prioritise and follow-up on prospection and sales activities.

  • Mobile app: Act! Companion, a mobile CRM app for iPhone®, iPad®, and Android™, keeps you connected to key Act! details from wherever you work

  • Powerful Emarketing: Optimize all the ways you and your team communicate with prospects and customers to maximize engagement and drive business growth with Act! Marketing Automation.

  • Dynamic Sales Pipeline Management: Manage opportunities using a simple, out-of the-box sales process or one configured to fit your company’s sales methodology. See a complete, visual representation of your sales pipeline to project revenue, adjust strategy, and quickly focus efforts.

  • Actionable Business Insights: See dynamic, visual snapshots of real-time metrics with interactive, graphical Act! Insight dashboards covering individual, team, and business performance. Monitor sales, marketing, and business health KPIs for smarter decision-making.

  • Custom tables: Unlock the full potential of Act! with Custom Tables! Manage detailed, industry-specific data like insurance policies, service contracts, mortgages, or projects with ease.

  • Popular Apps & Integrations: Connect with Microsoft® Outlook®, Slack™, QuickBooks® Online, Shopify, and hundreds of additional apps that extend the power and reach of Act! with Act! Connect. Get started with a few simple steps, then watch as Act! Connect automatically moves info between Act! and the apps of your choice.

  • Preguntas frecuentes sobre Act!

    Preguntas frecuentes sobre Act!

    He aquí algunas preguntas frecuentes sobre Act!.

    P. ¿Qué tipo de planes de precios ofrece Act!?

    Act! ofrece los siguientes planes de precios:

    A partir de: 15,00 US$/mes

    Modelo de precios: Suscripción

    Prueba gratis: Disponible

    Act! CRM Essentials: $15 / user / month Act! CRM Standard : $30 / user / month Act! CRM Expert : $45 / user / month

    P. ¿Cuáles son las características principales de Act!?

    Act! ofrece las siguientes características:

    • Opportunity management

    P. ¿Quiénes son los usuarios habituales de Act!?

    Los clientes habituales de Act! son:

    Empresas pequeñas, Empresas medianas

    P. ¿Qué idiomas admite Act!?

    Act! admite los siguientes idiomas:

    Alemán, Francés, Inglés

    P. ¿Qué tipo de planes de precios ofrece Act!?

    Act! cuenta con los siguientes planes de precios:

    Suscripción

    P. ¿Act! es compatible con dispositivos móviles?

    Act! admite los siguientes dispositivos:

    Android, iPhone, iPad

    P. ¿Con qué otras aplicaciones se integra Act!?

    Act! se integra con las siguientes aplicaciones:

    Campaign Monitor, CloudCall, Constant Contact, DevHub, Evolve IP Phone System, HomeTrak, Mailjet, SalesNexus, SpitFire, Workato

    P. ¿Qué tipo de asistencia ofrece Act!?

    Act! ofrece las siguientes opciones de asistencia:

    Preguntas frecuentes, Foro, Base de conocimientos, Tutoriales en vídeo, Asistencia en línea, Asistencia telefónica