Agorapulse

Herramienta de gestión de redes sociales para equipos y agencias

4,6 /5 (494 opiniones) ¡Escribe una reseña!

Información general sobre Agorapulse

¿Qué es Agorapulse?

Con Agorapulse, las empresas pueden gestionar sus mensajes de redes sociales, programar y publicar contenido, identificar marcadores de influencia claves, supervisar canales sociales y crear reveladores informes. Esta plataforma se integra con Facebook, Twitter, Instagram, YouTube, LinkedIn y Google+ para publicar en diferentes plataformas. Agorapulse ofrece un sistema de bandeja de entrada social único que ayuda a los gestores de redes sociales a priorizar y responder a todas las consultas, comunicaciones y quejas de los seguidores o clientes.

Agorapulse tiene como objetivo ayudar a los equipos de marketing a ahorrar tiempo al publicar contenido gracias a un sistema avanzado de colas que permite reutilizar contenido automáticamente. Esta plataforma califica a seguidores para ayudar a las empresas a identificar posibles embajadores y marcadores de influencia para centrar la atención en ellos y considerarlos como oportunidades.

Las principales características de Agorapulse incluyen una bandeja de entrada de redes sociales para cada cuenta que rastrea los mensajes entrantes, programación y puesta en cola, reposicionamiento en la cola y vista previa de contenido avanzado, captura de comentarios de Facebook e Instagram, informes ilimitados, reglas de moderación automática personalizables para evitar el correo no deseado, identificación de marcadores de influencia y mucho más.

Información general sobre Agorapulse

Precio

A partir de
99,00 US$/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Agorapulse

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Reino Unido, Australia, China y otros 4, India, Japón, Alemania, México
Idiomas admitidos
Español, Francés, Inglés

Medios

Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member.
Keep conversation history and add internal notes on your fans, followers, and detractors.
Our downloadable reports allow you to easily customize, share, and learn from your social media activity.
Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.
Vídeo de Agorapulse Captura de pantalla de Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member. Captura de pantalla de Agorapulse: Keep conversation history and add internal notes on your fans, followers, and detractors. Captura de pantalla de Agorapulse: Our downloadable reports allow you to easily customize, share, and learn from your social media activity. Captura de pantalla de Agorapulse: Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.

Opiniones de Agorapulse

Opiniones de Agorapulse

Calificación general
4,6
/
5
Excelente
319

Muy bien
159

Normal
13

Pobre
2

Malo
1

Relación calidad-precio
4,5
Funciones
4,3
Facilidad de uso
4,6
Asistencia al cliente
4,8
97% de los usuarios recomienda esta aplicación
Amy M.

Most robust with client approval process

We have loved the support team, taking advantage of Social Media Manager School with our annual plan, and the network of users we've met along the way. The tool has blown all our past tools (Loomly, Buffer, HeyOrca, Zoho) out of the water.


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Lynne L.

Amazing value for publishing & analytics! Excellent customer service


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Alexa B.

Review

Generally easy to use but not as advanced as we would like.


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Michael N.

Very user-friendly and efficient to use with some minor weaknesses

Simple setup, very easy and efficient to use, even for non-digital-affine people, many easy-to-use functions and many channels are supported. All in all, it makes working in a company with many pages and many users much easier. The calendar overview of scheduled posts is also very useful, you can easily move posts by drag and drop.
Only the display of comments under ad-posts is missing. And great would be a built-in advertising option (i.e. automatic boosting or similar). But new functions are constantly added.


Traducir con Google
Dan F.

One of the Best Social Media Scheduling Platforms

I am very happy with this tool and recommend using it.


Traducir con Google
Amy M.
Sector: Marketing y publicidad
Tamaño de la empresa: 2-10 empleados
Traducir a español
Traducir a español

Most robust with client approval process

Software usado A diario durante 6-12 meses
Revisado el 23/11/2020
Fuente de la reseña: Capterra

We have loved the support team, taking advantage of Social Media Manager School with our annual plan, and the network of users we've met along the way. The tool has blown all our past tools (Loomly, Buffer, HeyOrca, Zoho) out of the water.

Puntos a favor

Our team has enjoyed using shared calendars with clients. The approval process has been easy for our team and clients. Reports are simple and beautiful, eliminating our need for additional weekly reporting tools.

Puntos en contra

We could really use a "pause all content" option or kill switch for a brand or account. Especially in 2020, this function would be helpful. The queue/category workaround is clunky. A client approval process for queues would also be beneficial. Without the ability to have clients approve that content, queues are useless to us, unfortunately.

Traducir a español

Respuesta de Agorapulse

Thanks for sharing your experience with us!
I am so glad to hear that you've enjoyed working with our Shared Calendars.
I've just added your vote to the suggestion to add a "pause all content" button.
Again, thank you for sharing that suggestion with us!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Lynne L.
Sector: Filantropía
Tamaño de la empresa: 51-200 empleados
Traducir a español
Traducir a español

Amazing value for publishing & analytics! Excellent customer service

Software usado A diario durante 6-12 meses
Revisado el 1/12/2020
Fuente de la reseña: Capterra

Puntos a favor

The best part is the amazing customer service! They are responsive and generally have a good response for everything - including an idea to workaround if needed. The interface is nice and user-friendly. It was easy for team members to get used to the publishing and analytics tools. The crowd favourite is the ability to publish to (and edit for) multiple channels easily from one place. The price is incredibly accessible, especially for a non-profit like us! Love the system for addressing clients' wishes - we can vote and comment on them, and get updates when they're being worked on or the opportunity to consult with an AP team member on them. Overall I feel more efficient using AP.

Puntos en contra

I had to add all 40 social accounts myself, which was long. I believe this is being fixed soon (if not already). They really need to add a draft option and/or option to add notes to the calendar to address the lack of ability to plan social posts using AP. Again, this is something that seems to be on their radar. There are other, smaller limitations, like not being able to schedule (or upload a carousel) from the app. Social listening can definitely become more sophisticated, and I'm confident it will.

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Respuesta de Agorapulse

Hi Lynne,

Thanks for the fabulous review!
Our team is thrilled you're happy with our service!
And yes, you're right! We are already working on some pretty awesome features that I'm sure you will like. :-)
Stay tuned!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Alexa B.
Sector: Comercio minorista
Tamaño de la empresa: 201-500 empleados
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Traducir a español

Review

Software usado A diario durante 6-12 meses
Revisado el 20/10/2020
Fuente de la reseña: Capterra

Generally easy to use but not as advanced as we would like.

Puntos a favor

The listening tool is easy, including the IG API.

Puntos en contra

That you cannot separate facebook comments from ad comments.

Traducir a español

Respuesta de Agorapulse

Thanks for the review, Alexa. Have you tried the inbox filter to separate the Facebook paid comments from the organic comments? It's a helpful way to separate them.

Lisa at Agorapulse

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 1.0/10

Michael N.
Sector: Marketing y publicidad
Tamaño de la empresa: 1001-5000 empleados
Traducir a español
Traducir a español

Very user-friendly and efficient to use with some minor weaknesses

Software usado Semanalmente durante Más de un año
Revisado el 26/10/2020
Fuente de la reseña: Capterra

Simple setup, very easy and efficient to use, even for non-digital-affine people, many easy-to-use functions and many channels are supported. All in all, it makes working in a company with many pages and many users much easier. The calendar overview of scheduled posts is also very useful, you can easily move posts by drag and drop.
Only the display of comments under ad-posts is missing. And great would be a built-in advertising option (i.e. automatic boosting or similar). But new functions are constantly added.

Puntos a favor

We looked at many tools for social media management. The price-performance ratio was by far the best at Agorapulse (even if the name is a bit bulky to pronounce ;-)
The tool supports multiple channels, has an efficient and easy user rights management, has extensive and very easy to use approval processes or processes to assign messages and comments to other users. The built-in translation function is ideal because we work internationally and this makes the work much easier.
Another advantage is that you can schedule Instagram Stories, which has proven to be complicated in the past and with other tools.
The tool itself is self-explanatory, a long training is not necessary. The reports are useful and complement the information from Facebook Insights very well. In addition, you get Instagram reportings, which you miss with Instagram itself.
All in all, I can recommend the tool because of its ease of use, the variety of functions and the good price-performance ratio.

Puntos en contra

The tool has some weaknesses, e.g. it does not support all features of the different platforms, such as Facebook carousels. In these cases the use the platforms themselves is necessary.
And what is also missing is that comments on Facebook/Instagram ads are displayed. Agorapulse only shows comments on organic posts.

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Respuesta de Agorapulse

Hello Michael,

It's super to hear how our tool's onboarding, inbox, and reporting options have worked for your worldwide team. Our inbox captures ad comments on Facebook and Instagram so continue to reach out to our support team for more information.

Warm regards,
Lisa Kalner Williams
Product Marketing Director
Agorapulse

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Dan F.
Sector: Automoción
Tamaño de la empresa: 1001-5000 empleados
Traducir a español
Traducir a español

One of the Best Social Media Scheduling Platforms

Software usado A diario durante 6-12 meses
Revisado el 10/11/2020
Fuente de la reseña: Capterra

I am very happy with this tool and recommend using it.

Puntos a favor

AgoraPulse is one of the best Social Media Scheduling tools I've ever used - and I've experimented with many platforms.

Some of the features I like about AgoraPulse are:

Listening - Most platforms do a bismal job helping you listen (or search for key words related to your organization) on social media. Not only does Agorapulse do a fantastic job of this for us, but they have also integrated the ability to comment on posts through your company's Facebook Ad Account. Usually, this isn't the case. Usually, if you want to see those comments, you have to visit Facebook's Ad Manager and navigate your way through menus and options - PER EACH AD - to get to the comments. Exhausting, right? Agorapulse brings it all into the platform and even allows you to filter those comments in or out of your "listening" dashboard or routine. Magnificent!

Automation/Queues - Queues allow you to post content at different times on different days. The beauty of a queue gives the content creator freedom to stay in the creative mind without having to worry about minor date and time details. We want all of our posts to reach as many people as possible but it's hard to switch from left-brain to right-brain thinking every 2 minutes. With a queue, since you've already established the best dates and times per social platform, all you have to do is churn out creative content and allow the queue to works its magic. Again, this makes life so much simpler!

Puntos en contra

Unfortunately, the Calendar View does not have the ability to "drag & drop" posts from one date to another. It may seem useless or insignificant but when you load your calendar with 20-40 posts per week across three different social platforms, editing posts 1x1 is rather cumbersome.

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Respuesta de Agorapulse

Hi Dan,

So glad to hear how much you're liking managing your social media profiles with Agorapulse. Isn't the inbox treatment of ad comments a super time saver?

You can definitely drag and drop content on your publishing calendar. Reach out to our sales team for more information.

Warm regards,
Lisa at Agorapulse

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Recomendación de usuario
8,8/10
Basado en 494 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Agorapulse

Precios de Agorapulse

A partir de
99,00 US$/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4,5/5
Basado en 494 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Agorapulse

Funciones de Agorapulse

API
Análisis de campaña
Análisis de participación
Análisis en tiempo real
Creación de informes y estadísticas
Creación de marca personalizable
Gestión de campañas
Gestión de contenidos
Importación y exportación de datos
Integración de redes sociales
Integración de terceros
Interfaz para arrastrar y soltar
Marketing de redes sociales
Marketing multicanal
Modelos personalizables
Notificaciones automáticas
Panel de actividades
Pruebas A/B
Segmentación de campañas
Supervisión
Funciones
4,3/5
Basado en 494 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre Agorapulse

Preguntas frecuentes sobre Agorapulse

He aquí algunas preguntas frecuentes sobre Agorapulse.

P. ¿Qué tipo de planes de precios ofrece Agorapulse?

Agorapulse ofrece los siguientes planes de precios:

A partir de: 99,00 US$/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Agorapulse?

No tenemos información sobre las características de Agorapulse

P. ¿Quiénes son los usuarios habituales de Agorapulse?

Los clientes habituales de Agorapulse son:

Empresas pequeñas, Empresas Grandes, Sin ánimo de lucro, Empresas medianas

P. ¿Qué idiomas admite Agorapulse?

Agorapulse admite los siguientes idiomas:

Español, Francés, Inglés

P. ¿Qué tipo de planes de precios ofrece Agorapulse?

Agorapulse cuenta con los siguientes planes de precios:

Suscripción

P. ¿Agorapulse es compatible con dispositivos móviles?

Agorapulse admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Agorapulse?

Agorapulse se integra con las siguientes aplicaciones:

Facebook, Frazer, Instagram, LinkedIn, Shift, Twitter

P. ¿Qué tipo de asistencia ofrece Agorapulse?

Agorapulse ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo