Agorapulse

Herramienta de gestión de redes sociales para equipos y agencias

4,6 /5 (383 opiniones) ¡Escribe una reseña!

Información general sobre Agorapulse

¿Qué es Agorapulse?

Con Agorapulse, las empresas pueden gestionar sus mensajes de redes sociales, programar y publicar contenido, identificar marcadores de influencia claves, supervisar canales sociales y crear reveladores informes. Esta plataforma se integra con Facebook, Twitter, Instagram, YouTube, LinkedIn y Google+ para publicar en diferentes plataformas. Agorapulse ofrece un sistema de bandeja de entrada social único que ayuda a los gestores de redes sociales a priorizar y responder a todas las consultas, comunicaciones y quejas de los seguidores o clientes.

Agorapulse tiene como objetivo ayudar a los equipos de marketing a ahorrar tiempo al publicar contenido gracias a un sistema avanzado de colas que permite reutilizar contenido automáticamente. Esta plataforma califica a seguidores para ayudar a las empresas a identificar posibles embajadores y marcadores de influencia para centrar la atención en ellos y considerarlos como oportunidades.

Las principales características de Agorapulse incluyen una bandeja de entrada de redes sociales para cada cuenta que rastrea los mensajes entrantes, programación y puesta en cola, reposicionamiento en la cola y vista previa de contenido avanzado, captura de comentarios de Facebook e Instagram, informes ilimitados, reglas de moderación automática personalizables para evitar el correo no deseado, identificación de marcadores de influencia y mucho más.

Información general sobre Agorapulse

Precio

A partir de
99,00 US$/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Agorapulse

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Reino Unido, Australia, China y otros 4, India, Japón, Alemania, México
Idiomas admitidos
Inglés, Francés, Español

Medios

Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member.
Keep conversation history and add internal notes on your fans, followers, and detractors.
Our downloadable reports allow you to easily customize, share, and learn from your social media activity.
Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.
Vídeo de Agorapulse Captura de pantalla de Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member. Captura de pantalla de Agorapulse: Keep conversation history and add internal notes on your fans, followers, and detractors. Captura de pantalla de Agorapulse: Our downloadable reports allow you to easily customize, share, and learn from your social media activity. Captura de pantalla de Agorapulse: Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.

Opiniones de Agorapulse

Opiniones de Agorapulse

Calificación general
4,6
/
5
Excelente
255

Muy bien
115

Normal
10

Pobre
2

Malo
1

Relación calidad-precio
4,5
Funciones
4,3
Facilidad de uso
4,6
Asistencia al cliente
4,8
97% de los usuarios recomienda esta aplicación
Matt T.

Recommending AgoraPulse for Social Media Management Platform

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.


Traducir con Google
Annika L.

Great software for our team

Overall we switched to this from a terrible previous software, in Agorapulse has give us all the tools we needed and more for managing our social media.


Traducir con Google
Ian P.

Frustrating UI and poor integration with social media channels


Traducir con Google
Francois H.

An easy to pick up, affordable solution

This is a great choice for a limited team with a tight budget. They also have a great customer service and online resources, so the need for onboarding collaborators is pretty limited.


Traducir con Google
Alissa S.

Great Software for Boutique Agencies – Could Be Better

My overall experience with Agorapulse is mixed but leans more positive. I spent *a lot* of time reviewing and comparing all scheduling software, and for the purposes of an agency, it offers the most functionality for the cost (though still quite the investment for a small company). The customer support has been great from the very beginning and I put huge value on that. I will most likely continue with Agorapulse beyond my first year, but the cons listed above do give me pause. Hoping the support team has listened to everyone's requests for first comment hashtags and the ability to rearrange photos.


Traducir con Google
Matt T.
Sector: Tecnología y servicios de la información
Tamaño de la empresa: 2-10 empleados
Traducir a español
Traducir a español

Recommending AgoraPulse for Social Media Management Platform

Software usado A diario durante 1-5 meses
Revisado el 27/8/2019
Fuente de la reseña: Capterra

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

Puntos a favor

When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Puntos en contra

Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

Traducir a español

Respuesta de AgoraPulse

Hi there Matt,

Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about.

Here's to your continued social media success!
Lisa

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Annika L.
Sector: Gestión de organizaciones sin ánimo de lucro
Tamaño de la empresa: 11-50 empleados
Traducir a español
Traducir a español

Great software for our team

Software usado A diario durante 6-12 meses
Revisado el 25/9/2020
Fuente de la reseña: Capterra

Overall we switched to this from a terrible previous software, in Agorapulse has give us all the tools we needed and more for managing our social media.

Puntos a favor

Drafting tool for posts is very straightforward. We love how convenient it is to review and take care of comments and DMs from all our social media accounts in one place. Other tools like the reporting and social listening features are also really helpful and provide so much insight.

Puntos en contra

There are couple small issues with drafting posts that can be a bit frustrating, for example we can only upload one image for an IG post and can't do a gallery except through the mobile app. Also too bad we can't tag accounts on an image for Twitter.

Traducir a español

Respuesta de Agorapulse

Hi Annika,

I'm glad our inbox, publishing, listening, and reporting features are helping you do your job easier! I wish the Instagram API let us let you publish carousels directly -- here's hoping the Instagram powers that be reverse their rule on that soon.

Lisa at Agorapulse

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Ian P.
Traducir a español
Traducir a español

Frustrating UI and poor integration with social media channels

Software usado A diario durante 6-12 meses
Revisado el 2/9/2017
Fuente de la reseña: Capterra

Puntos a favor

Social inbox is a useful and time-saving feature. We also use the Analytics every month to share with our clients.

Puntos en contra

Our experience with AgoraPulse has been incredibly frustrating. Our team has experienced a range of issues:
- images posted to social networks come out soft and blurry, despite us using good quality images
- the interface doesn't communicate the limitations of AgoraPulse's integration well. For example, the app can't post images to LinkedIn. We discovered this by posting images and text, only for the images to be dropped on the post.
- the customer service is responsive, but our problems are not being resolved.

Traducir a español

Respuesta de AgoraPulse

Hi Ian,

Mary here, Agorapulse's Advocacy Marketing Manager. I appreciate your honest review, as we always have things to work on.

Just to address these two points you've made, the LinkedIn issue is a restriction with how they work with 3rd party tools, but you're right - it should be made clear when you're creating a post.

The issue of blurry images sounds like it was from a bug when we first released the new version of the tool. We've since been able to fix that.

I know you've been in contact with our support team, but if there's anything I can do for you please don't hesitate to let me know.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Francois H.
Sector: Juegos de ordenador
Tamaño de la empresa: 11-50 empleados
Traducir a español
Traducir a español

An easy to pick up, affordable solution

Software usado A diario durante 6-12 meses
Revisado el 7/10/2020
Fuente de la reseña: Capterra

This is a great choice for a limited team with a tight budget. They also have a great customer service and online resources, so the need for onboarding collaborators is pretty limited.

Puntos a favor

Agorapulse is easy to set up and mess with, and the trial period combined with a wealth of online resources make it a breeze to switch to. It's the 2nd company I've converted to Agorapulse and the combination of attractive pricing and eaase to pick up is pretty great.

Puntos en contra

At times the interface can be janky, especially when switching between assigned publications and scheduled ones, so it could probably benefit from a higher-level view. I mentioned pricing as good but if you want add-ons like extra team members, they are pretty dear, and I think the higher tiers (I'm on the $99/mo) are more on par with other software offerings in terms of cost.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Alissa S.
Sector: Marketing y publicidad
Tamaño de la empresa: 2-10 empleados
Traducir a español
Traducir a español

Great Software for Boutique Agencies – Could Be Better

Software usado A diario durante 6-12 meses
Revisado el 28/9/2020
Fuente de la reseña: GetApp

My overall experience with Agorapulse is mixed but leans more positive. I spent *a lot* of time reviewing and comparing all scheduling software, and for the purposes of an agency, it offers the most functionality for the cost (though still quite the investment for a small company). The customer support has been great from the very beginning and I put huge value on that. I will most likely continue with Agorapulse beyond my first year, but the cons listed above do give me pause. Hoping the support team has listened to everyone's requests for first comment hashtags and the ability to rearrange photos.

Puntos a favor

As an agency, Agorapulse really does make it easy to organize clients by channel and work efficiently with team members. Scheduling articles for LinkedIn and Facebook is mostly seamless and straightforward. I love the review functionality, which makes it incredibly simple to share posts between team members for review and approval. The reporting and listening features seem fantastic and it's on our list to spend more time utilizing those functions. Customer support is excellent and the team is very responsive in live chat, email, and the Facebook members group.

Puntos en contra

There are several quirks with Agorapulse that prevent me from completely loving the software. As an agency that specializes in real estate and works with a lot of photos, the inability to rearrange photos once uploaded for a post is a huge time suck for us. We do often have difficulty tagging users within posts and adding locations. The Instagram functionality is also missing a few key features, including a visual grid planner and first comment hashtag scheduler. These two functions force me to pay for a secondary software for managing Instagram, which is a large additional expense.

Traducir a español

Respuesta de Agorapulse

Hi Alissa,

Thank you so much for your review. I'm glad to hear that our social media management tool has streamlined things for your busy agency.

Our publishing product team is hard at work at the three Instagram-friendly features you mention. I see that you were already on the notification list for the grid, but I added you to the lists for the first comment and rearrange photo features. You'll be notified once they are released.

Thanks for seeing the value in our tool, Alissa. We working on making the tool irresistible for you.

Lisa at Agorapulse

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 6.0/10

Recomendación de usuario
8,9/10
Basado en 383 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Agorapulse

Precios de Agorapulse

A partir de
99,00 US$/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4,5/5
Basado en 383 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Agorapulse

Funciones de Agorapulse

API
Análisis de campaña
Análisis de participación
Análisis en tiempo real
Creación de informes y estadísticas
Creación de marca personalizable
Gestión de campañas
Gestión de contenidos
Gestión de e-mail marketing
Gestión de modelos
Importación y exportación de datos
Integración de redes sociales
Integración de terceros
Interfaz para arrastrar y soltar
Marketing multicanal
Modelos personalizables
Notificaciones automáticas
Panel de actividades
Segmentación de campañas
Supervisión
Funciones
4,3/5
Basado en 383 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre Agorapulse

Preguntas frecuentes sobre Agorapulse

He aquí algunas preguntas frecuentes sobre Agorapulse.

P. ¿Qué tipo de planes de precios ofrece Agorapulse?

Agorapulse ofrece los siguientes planes de precios:

A partir de: 99,00 US$/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Agorapulse?

No tenemos información sobre las características de Agorapulse

P. ¿Quiénes son los usuarios habituales de Agorapulse?

Los clientes habituales de Agorapulse son:

, , ,

P. ¿Qué idiomas admite Agorapulse?

Agorapulse admite los siguientes idiomas:

Español, Francés, Inglés

P. ¿Qué tipo de planes de precios ofrece Agorapulse?

Agorapulse cuenta con los siguientes planes de precios:

Suscripción

P. ¿Agorapulse es compatible con dispositivos móviles?

Agorapulse admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Agorapulse?

Agorapulse se integra con las siguientes aplicaciones:

Facebook, Instagram, LinkedIn, Shift, Twitter

P. ¿Qué tipo de asistencia ofrece Agorapulse?

Agorapulse ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo