Gusto

Gusto

Gusto hace que la nómina, los beneficios y los recursos humanos sean increíblemente fáciles de manejar.

4,7/5 (2396 opiniones)

Información general sobre Gusto

¿Qué es Gusto?

Gusto es una plataforma online moderna que ayuda a las pequeñas empresas a cuidar de sus equipos. Además de gestión completa de nóminas, Gusto ofrece seguros de salud, 401(k), experiencia en recursos humanos y herramientas de gestión de equipos. Las oficinas de Gusto en Denver, San Francisco y Nueva York dan servicio actualmente a más de 100 000 empresas en todo EE. UU.

Información general sobre Gusto

Precio

A partir de
45,00 US$/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Gusto

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de Gusto:
Captura de pantalla de Gusto: Captura de pantalla de Gusto: Captura de pantalla de Gusto: Captura de pantalla de Gusto: Captura de pantalla de Gusto: Captura de pantalla de Gusto:

Opiniones de Gusto

Opiniones de Gusto

Calificación general
4,7
/
5
Excelente
1801

Muy bien
477

Normal
77

Pobre
14

Malo
27

Relación calidad-precio
4,5
Funciones
4,5
Facilidad de uso
4,7
Asistencia al cliente
4,5
95% Un ha recomendado esta aplicación
Lance V.

Gusto has won me over for life.

Time sheets, paycheck stubs, tax documents for my employees are all available to them without any extra work needed by me. Gusto takes care of it al.


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Delene O.

CUSTOMER SERVICE IS OVER THE TOP

We have had Intuit (quickbooks) for years and years. And for years and years we have hated it. The customer service is horrible, and so we finally decided to try something else. We found Gusto on an internet search, did a little research and decided that this smaller company might just be what we were looking for. Entering all of the employee information and weekly payroll numbers is super simple. The screens are easy to understand, not cluttered at all. And the Pig - oh the pig - there's a cute little pig that takes a walk when you switch screens. He's a cutie!!!


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Bryan H.

Terrible customer service, average system, Predatory Lender

The world has caught up to Gusto. It is just a run of the mill self-service payroll firm. Comparing any self-service firm to a full-service firm, the self-service firm will win on cost, though that is about it. In addition to losing on Customer Service, the constant annoying sales pitches and calls regarding HR benefits as well as the firm charging for simple improvements, such as adding paid-for time tracking is a severe detriment. The fact that it has now morphed into a Payday Lend is the last straw for me. I do not trust Gusto with my firm's or employee's data and am extremely happy that I never moved any healthcare or other benefit systems to their control. I have been with the firm since our beginning, but will be moving on to another system as soon as possible.


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Sandy G.

User Friendly

Very good. We always recommend Gusto as one of the top payroll companies to use for our clients that are starting payroll for the first time.


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Heather S.

Catches All

Having payroll done properly and also having insurance information right there is great. Service industry as a whole has no ins but I can give options that employees can get if they are interested on their own.


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Lance V.
Sector: Tecnología y servicios de la información
Tamaño de la empresa: 2-10 empleados
Traducir a español

Gusto has won me over for life.

Software usado A diario durante Más de dos años
Revisado el 29/10/2019
Fuente de la reseña: Capterra

Time sheets, paycheck stubs, tax documents for my employees are all available to them without any extra work needed by me. Gusto takes care of it al.

Puntos a favor

I love how easy it is for my employees to see their paycheck stubs, get their tax documents, and even do a early cash out option if they need a little extra money before payday. They have recently introduced time tracking, which solved another issue I had with keeping track of everyone's hours in another product.

Puntos en contra

I don't have many cons regarding Gusto. So far it has met all my needs flawlessly. The one con I would say is that the insurance process could be a little less confusing.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Delene O.
Sector: Práctica médica
Tamaño de la empresa: 13-50 empleados
Traducir a español

CUSTOMER SERVICE IS OVER THE TOP

Software usado Semanalmente durante Prueba gratis
Revisado el 22/5/2020
Fuente de la reseña: Capterra

We have had Intuit (quickbooks) for years and years. And for years and years we have hated it. The customer service is horrible, and so we finally decided to try something else. We found Gusto on an internet search, did a little research and decided that this smaller company might just be what we were looking for. Entering all of the employee information and weekly payroll numbers is super simple. The screens are easy to understand, not cluttered at all. And the Pig - oh the pig - there's a cute little pig that takes a walk when you switch screens. He's a cutie!!!

Puntos a favor

We are finally done with Intuit Payroll. So difficult to actually talk to a live person when you need help. I did a little research and found that Gusto does payroll for small companies so I decided to give them a try. My thought was that it certainly can't be any worse than Intuit. And WOW - did they ever Overdeliver! The absolute best thing about Gusto is that you don't have to go through a bazillion menus on the phone trying to figure out which number to press so that your call gets routed to the right person. You actually get to talk to a live person when you call their company. Setting up all of the employees has been very easy, nothing difficult to figure out, the flow from one screen to the next is not complicated at all. So far - we love Gusto!

Puntos en contra

The only thing that I think they could improve on would be integrating your existing numbers into their system. In order to be able to print accurate W-2's at the end of the year, I have to enter my employee paystubs from January 1 through today (May) into their system. It makes sense, I know it has to be done. It is just a tedious job and I'd rather not do it. Although I must say, that the 3 times I ran into a snag while entering the information, I called them and the issue was fixed instantly. Their customer service ROCKS!

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Bryan H.
Sector: Oficina ejecutiva
Tamaño de la empresa: 51-200 empleados
Traducir a español

Terrible customer service, average system, Predatory Lender

Software usado Semanalmente durante Más de dos años
Revisado el 11/9/2019
Fuente de la reseña: Capterra

The world has caught up to Gusto. It is just a run of the mill self-service payroll firm. Comparing any self-service firm to a full-service firm, the self-service firm will win on cost, though that is about it. In addition to losing on Customer Service, the constant annoying sales pitches and calls regarding HR benefits as well as the firm charging for simple improvements, such as adding paid-for time tracking is a severe detriment. The fact that it has now morphed into a Payday Lend is the last straw for me. I do not trust Gusto with my firm's or employee's data and am extremely happy that I never moved any healthcare or other benefit systems to their control. I have been with the firm since our beginning, but will be moving on to another system as soon as possible.

Puntos a favor

This is one of the many common low-cost self-service payroll solutions. It allows you to pay your Employees and Contractors and handles virtually all of the taxes and processing of payments to the taxing authorities. The interface is on par with the many other UX/UI's in the industry. As is industry standard, Employees are emailed all end of year documents automatically. The company also offers access to two-day payroll processing.

Puntos en contra

Customer Service is terrible - an absolute nightmare. When mistakes are made by Gusto, they are hard, if not impossible to fix and/or get them to admit to. The firm has attempted (and mostly failed to my knowledge) to enter the higher margin HR platform and benefits fold. The firm has also just begun predatory lending at rates advertised as 1% which are actually as high as 45.63% (per their own fine print). The Customer Service in this area (from my limited exposure) provides misleading at best and false at worst information. This used to be a great firm, but there was an initial turning point where it began to focus more on marketing than the system, which then led to the constant sales calls for HR and other insurance services, which has led now, to Payday Lending. There had been an Intuit integration issue that seems to have finally been solved. Additionally, the firm has the same problem with missed payments and 941 misfilings that other full-service platforms have, however the customer service is severely lacking and resolutions take forever. The platform also can not handle an employee working in two states (more common in the North East). The cost for paying contractors is too high which limits the usefulness of the system overall - forcing a company to keep Employee Payroll, Contractor Payments, and expense reimbursements on separate systems. I have also received tax filings from another firm as their own CSR system combined two threads and had to speak to the a

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 0.0/10

Sandy G.
Sector: Contabilidad
Tamaño de la empresa: 2-10 empleados
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User Friendly

Software usado A diario durante Más de dos años
Revisado el 26/3/2020
Fuente de la reseña: Capterra

Very good. We always recommend Gusto as one of the top payroll companies to use for our clients that are starting payroll for the first time.

Puntos a favor

I use Gusto for my clients as well as for our own company. I find it very user friendly, especially for my tech-phobic clients. I also like their tech support. They are easy to reach by phone, chat or email and the technicians are very patient.

Puntos en contra

The import mapping. This is the only reason I wouldn't give 5 stars. When the payroll is simple, the mapping is fine but for more complicated payrolls, the mapping is a nightmare.
Also, that it imports to Xero as a bill. Clients find it really difficult to grasp how to work with this. In their mind payroll has already been "paid" so when they see it show up as an unpaid bill, they get confused or worried that their employees didn't get paid.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Heather S.
Sector: Alimentación y bebidas
Tamaño de la empresa: 2-10 empleados
Traducir a español

Catches All

Software usado A diario durante 1-5 meses
Revisado el 6/3/2020
Fuente de la reseña: Capterra

Having payroll done properly and also having insurance information right there is great. Service industry as a whole has no ins but I can give options that employees can get if they are interested on their own.

Puntos a favor

There is one thing that separates this from other payroll/HR...it catches everything. I don't have to offer ins but there is a lot of information availiable thru Gusto if I need it. However, child support orders also require insurance is availiable for the child. Servers job bounce and don't always mention court orders on the tax paper work. Gusto knows, Im not sure if it is specifically looked for because of an innovate idea that the child support order is for the child..per the law. Or the software properly scans the social and does the right thing. Gusto then provides the insurance options as well as reports job agency. As a divorced mom..I love this and everyone in in compliance.

Puntos en contra

Because of all the properly following the rules in court ordered garnishment for employees, I had a high turn over. Well more paperwork for me is the least? Ill take it. I now mention this little payroll feature at interview and thin it from there.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
8,9/10
Basado en 2396 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Gusto

Precios de Gusto

A partir de
45,00 US$/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4,5/5
Basado en 2396 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Gusto

Funciones de Gusto

API
Base de datos de empleados
Contratación de empleados
Creación de informes en tiempo real
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Gestión de empleados
Gestión de selección de personal
Gestión del rendimiento
Importación y exportación de datos
Integración de terceros
Notificaciones automáticas
Panel de actividades
Portal de autoservicio
Portal de empleados
Portal para empleados
Recordatorios
Seguimiento de actividades
Seguimiento de candidatos
Funciones
4,5/5
Basado en 2396 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre Gusto

Preguntas frecuentes sobre Gusto

He aquí algunas preguntas frecuentes sobre Gusto.

P. ¿Qué tipo de planes de precios ofrece Gusto?

Gusto ofrece los siguientes planes de precios:

A partir de: 45,00 US$/mes

Modelo de precios: Suscripción

Prueba gratis: No disponible

P. ¿Cuáles son las características principales de Gusto?

No tenemos información sobre las características de Gusto

P. ¿Quiénes son los usuarios habituales de Gusto?

Los clientes habituales de Gusto son:

Empresas medianas, Sin ánimo de lucro, Empresas pequeñas

P. ¿Qué idiomas admite Gusto?

Gusto admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece Gusto?

Gusto cuenta con los siguientes planes de precios:

Suscripción

P. ¿Gusto es compatible con dispositivos móviles?

No tenemos información sobre los dispositivos compatibles con Gusto

P. ¿Con qué otras aplicaciones se integra Gusto?

Gusto se integra con las siguientes aplicaciones:

Boomr, Deputy, FreshBooks, GoCo, QuickBooks Online, Receipt Bank, TSheets, Time Tracker, When I Work, Workato

P. ¿Qué tipo de asistencia ofrece Gusto?

Gusto ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo