Skype

Skype

Software de comunicaciones multicanal

4.3/5 (9364 opiniones)

Información general sobre Skype

¿Qué es Skype?

Skype es un software de telecomunicaciones que proporciona chat por video y llamadas de voz desde computadoras, dispositivos móviles y tablets. Utilizada por trabajadores autónomos, startups y organizaciones multinacionales de nivel empresarial, Skype facilita la comunicación multicanal y la colaboración en cualquier lugar de trabajo.

Skype integra mensajería instantánea, de voz y de video para proporcionar un servicio de telecomunicaciones mundial de forma gratuita. Además del chat de voz, del chat por video y de la mensajería instantánea, Skype posibilita las transferencias de archivos, los SMS, las pantallas compartidas y las videoconferencias, lo que lo convierte en una herramienta empresarial muy popular. Skype proporciona una forma fiable y rentable para que empresas de todos los tamaños se comuniquen entre ellas y con sus clientes.

Skype hace posible que los usuarios den vida a sus conversaciones reaccionando a cualquier mensaje con GIF, stickers y emojis. Los usuarios pueden compartir fotos, mensajes, emoticonos y stickers en tiempo real. Accesible en dispositivos de escritorio, móviles y tablets, Skype brinda a los usuarios la flexibilidad de comunicarse y conectarse con personas en cualquier momento y en cualquier lugar.

Información general sobre Skype

Precio

A partir de
3,49 €/mes

Opciones de precios

Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Funciones de Skype

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica
Idiomas admitidos
Árabe, Chino (simplificado), Chino (tradicional), Checo, Danés y otros 22, Neerlandés, Inglés, Finés, Francés, Alemán, Hebreo, Húngaro, Indonesio, Irlandés, Italiano, Japonés, Coreano, Noruego, Polaco, Portugués, Ruso, Español, Sueco, Taiwanés, Tailandés, Turco, Ucraniano

Capturas de pantalla

Captura de pantalla de Skype: Manage profile and contact details
Captura de pantalla de Skype: Manage profile and contact details Captura de pantalla de Skype: Talk face to face with a video call Captura de pantalla de Skype: Connect to other Skype users via desktop, laptop, tablet or mobile device Captura de pantalla de Skype: Skype enables users to message with a friend or group and share photos, location, emoticons and Mojis Captura de pantalla de Skype: Users can message each other, and add reactions, emoticons, GIFS, and more to their calls and chats Captura de pantalla de Skype: Skype allows users to have one-to-one and group video calls

Opiniones de Skype

Opiniones de Skype

Calificación general
4.3
/
5 9364 opiniones
Excelente
4820

Muy bien
3305

Normal
952

Pobre
206

Malo
81

Relación calidad-precio
4.3
Funciones
4.3
Facilidad de uso
4.4
Asistencia al cliente
4.2
87% Un ha recomendado esta aplicación
Erica W.

Superb software for business dealing.

Outstanding software through which we can arrange conferences , meetings via live high quality video calls and much more. If I talk about the business benefits there will be uncountable words. It has been a part of my life using Skype for business in daily routines and having great services by this outstanding program.


Traducir con Google
Edward C.

Skype for Business a true solution for a mobile workforce.

Good, reliable, very few times did the app fail to launch or was held back by a software upgrade.


Traducir con Google
Carissa J.

Great internal chat function - not great switching from mobile to desktop

Overall this is a good tool and I would recommend it to other companies; however, if you are out of the office a lot and need a quick chat function, I would not use this product. I would use basic text or Microsoft Teams instead. The syncing issues in conversations are enough to think twice about using this as a basic work chat option, but the other functions (calling/screensharing) are ok if you already are paying for other microsoft software and this is bundled in the price


Traducir con Google
Chaya W.

Skype – connects the people filling the distance

Skype is one such tool which provides so many facilities indie one package. It provides the services that could be found in five or six separate apps. Once the user downloads skype he or she is given the opportunity to get the services of five or six apps using this one app. Skype fills the distance between the relationships allowing to make long distance calls in a reasonable manner. It connects the people with their loved ones.


Traducir con Google
Chloe K.

Great for interviews, collaborations, and family

Skype for business allows ease of communication and knowledge transfer without having to fly yourself to talk to someone, ship something to show, or attempt to describe things over the phone. Skype is the ideal platform for all business relationships, and what many people don't recognize is the importance of skype in the sciences. Skype cuts down the geographical boundaries many scientists can only overcome during conferences and saves money researchers would otherwise have to spend shipping something to show collaborators.


Traducir con Google
Erica W.
Sector: Construcción
Tamaño de la empresa: 1001-5000 empleados
Traducir con Google

Superb software for business dealing.

Software usado A diario durante Más de dos años
Revisado el 4/11/2018
Fuente de la reseña: Capterra

Outstanding software through which we can arrange conferences , meetings via live high quality video calls and much more. If I talk about the business benefits there will be uncountable words. It has been a part of my life using Skype for business in daily routines and having great services by this outstanding program.

Puntos a favor

In my opinion it is an excellent application. Most frequently use by a large number of people for connecting with teams or clients living at distant places. One can have access to Skype easily. Easy to download, install and use. It gives us a nice platform for keeping meetings with a number of people at the same time. Its video calling is the one of the powerful feature and that is most important for everyone. It allows us to share our screen with others in order to share our data or private information that we do not want to share in soft copy. For the project management it shows there is nothing except this software.

Puntos en contra

As far as I am concerned, with this collaborative software. It is better option instead of the other tools available in the market, because its complain ratio is very down and runs great. As I am a frequent user of this product I hardly have to come across with any trouble while using this source of collaboration. A minor issue that sometimes comes, is when I send audio voice massage it disappears in my chat room but the person whom I send, he receives.. It is a little strange thing It has happened 5 to 6 times but it is not a big deal, it might be my internet problem or connection error. Well I am satisfied with you Skype.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Edward C.
Sector: Seguridad informática y de redes
Tamaño de la empresa: 13-50 empleados
Traducir con Google

Skype for Business a true solution for a mobile workforce.

Software usado Semanalmente durante Más de dos años
Revisado el 22/1/2020
Fuente de la reseña: Capterra

Good, reliable, very few times did the app fail to launch or was held back by a software upgrade.

Puntos a favor

Skype is a well know brand with several companies building hardware for it.
Many companies go through the extra step of getting their devices certified by Microsoft to work with Skype; guaranteeing 100% compatibility true Plug-N-Play. This made the deployment of equipment as simple as buying and drop shipping it directly to the users for self installation. The Skype software is extremely easy to learn and use.

Puntos en contra

Microsoft could not make its mind in which direction to take the product and it shows. Skype lacks features that its competitors have. Seemed that Microsoft always wanted the user to host a server (Lynx) and now Microsoft will be transitioning Skype into TEAMS. Too much name changing and not enough developing the product but developing a new product as its replacement.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 8.0/10

Carissa J.
Sector: Educación superior
Tamaño de la empresa: 10.001+ empleados
Traducir con Google

Great internal chat function - not great switching from mobile to desktop

Software usado A diario durante Más de dos años
Revisado el 10/12/2019
Fuente de la reseña: Capterra

Overall this is a good tool and I would recommend it to other companies; however, if you are out of the office a lot and need a quick chat function, I would not use this product. I would use basic text or Microsoft Teams instead. The syncing issues in conversations are enough to think twice about using this as a basic work chat option, but the other functions (calling/screensharing) are ok if you already are paying for other microsoft software and this is bundled in the price

Puntos a favor

Very easy to use and good features (chat/screen sharing/calls). This has helped us communicate better with our partners overseas, especially for conference calls and screen sharing. Great for internal use for chat and also to add external business partners for chat and conference calls/screen sharing. We have utilized this with our overseas partners from many different countries and it has worked well as an option for quick communication, instead of always using email for simple questions.

Puntos en contra

Very robotic sounding audio that happens frequently in meetings. The connectivity is ok, but the audio is terrible most of the time. We have tested this with multiple different settings and different places/users, but the audio is subpar at best and not really reliable. Also, switching from mobile to desktop, and back again, is terrible. The messages dont come through all of the time, leaving missed conversations and awkward discussions with external partners (this happens with internal employees too). The desktop dashboard also shows when you are on mobile, which is a terrible feature if you dont always want/need your team or clients to know where you are.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 7.0/10

Chaya W.
Sector: Software informático
Tamaño de la empresa: 51-200 empleados
Traducir con Google

Skype – connects the people filling the distance

Software usado A diario durante Más de dos años
Revisado el 25/1/2019
Fuente de la reseña: Capterra

Skype is one such tool which provides so many facilities indie one package. It provides the services that could be found in five or six separate apps. Once the user downloads skype he or she is given the opportunity to get the services of five or six apps using this one app. Skype fills the distance between the relationships allowing to make long distance calls in a reasonable manner. It connects the people with their loved ones.

Puntos a favor

Skype is a hybrid messaging and voice communication platform which is capable of connecting users from different locations of the globe. This application is suitable for both personal and business platforms. According to the way how the people are using it the usage differs from the personal user or business use.
Skype provides the ability to make both video and audio calls, conferencing, group chats, sending instant messages and even file sharing. This one app provides all the facilities that can be found in five or six separate apps. Skype can be used from any device a phone, tablet or a computer .the only thing which is needed is good network coverage. Skype is platform independent that it supports both Mac and pc while it supports both iPhones and Android phones. And also users do not need to make any payment to use skype The basic version of Skype is free

Puntos en contra

Although the basic version of Skype is free when the users need to upgrade the versions users have to make a payment. In order to use skype users need to have a proper network connection. If the conversations are being taken place under poor network facilities the conversation might be disturbed and stuck in the middle of the conversation. Skype also can be used as one of the tools for cyberbullying.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Chloe K.
Sector: Investigación
Tamaño de la empresa: 10.001+ empleados
Traducir con Google

Great for interviews, collaborations, and family

Software usado A diario durante Más de dos años
Revisado el 14/1/2020
Fuente de la reseña: Capterra

Skype for business allows ease of communication and knowledge transfer without having to fly yourself to talk to someone, ship something to show, or attempt to describe things over the phone. Skype is the ideal platform for all business relationships, and what many people don't recognize is the importance of skype in the sciences. Skype cuts down the geographical boundaries many scientists can only overcome during conferences and saves money researchers would otherwise have to spend shipping something to show collaborators.

Puntos a favor

Skype is by far the best software for this technological age especially since so much of how we interact is online. When I was being interviewed for graduate school, Skype was how I got my foot in the door talking to certain professors or how I was interviewed for an international research opportunity. Skype makes businesses no longer require booking expensive flights and hotels just for a one-hour meeting. Or when talking with collaborators and wanting to show them some unusual result, instead of shipping the sample or sending a picture, skype allows you to simultaneously talk about the result while analyzing it on the skype video. Finally, it is also a great tool to keep families connected, particularly the feature to have multiple people on a skype call at once so you can include the whole family. Another feature that is extremely useful is its screen sharing abilities to walk someone step-by-step through something on your own computer screen without trying to describe it to them or sending pictures of each step.

Puntos en contra

I do wish on phones that people did not have to be logged into skype in order to hear whether they have a skype call from someone. I would like it if skype worked similarly to facetime and notifies you on your phone regardless of being open.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
8.3/10
Basado en 9364 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Skype

Precios de Skype

A partir de
3,49 €/mes
Prueba gratis
Gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.3/5
Basado en 9364 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Skype

Funciones de Skype

API
Chat
Conferencias
Creación de informes de llamadas
Creación de informes en tiempo real
Creación de informes y estadísticas
Desvío de llamadas
Enrutamiento de llamadas
Grabación de llamadas
Herramientas de colaboración
Identificador de llamadas
Integración de CRM
Integración de terceros
Mensaje de voz
Mensajería instantánea
Notificaciones automáticas
Panel de actividades
Supervisión
Supervisión de llamadas
Videoconferencia
Funciones
4.3/5
Basado en 9364 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre Skype

Preguntas frecuentes sobre Skype

He aquí algunas preguntas frecuentes sobre Skype.

P. ¿Qué tipo de planes de precios ofrece Skype?

Skype ofrece los siguientes planes de precios:

A partir de: 3,49 €/mes

Modelo de precios: Gratis, Suscripción

Prueba gratis: No disponible

P. ¿Cuáles son las características principales de Skype?

No tenemos información sobre las características de Skype

P. ¿Quiénes son los usuarios habituales de Skype?

Los clientes habituales de Skype son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Administraciones públicas, Empresas pequeñas

P. ¿Qué idiomas admite Skype?

Skype admite los siguientes idiomas:

Árabe, Chino (simplificado), Chino (tradicional), Checo, Danés, Neerlandés, Inglés, Finés, Francés, Alemán, Hebreo, Húngaro, Indonesio, Irlandés, Italiano, Japonés, Coreano, Noruego, Polaco, Portugués, Ruso, Español, Sueco, Taiwanés, Tailandés, Turco, Ucraniano

P. ¿Qué tipo de planes de precios ofrece Skype?

Skype cuenta con los siguientes planes de precios:

Gratis, Suscripción

P. ¿Skype es compatible con dispositivos móviles?

Skype admite los siguientes dispositivos:

Android, iPhone

P. ¿Con qué otras aplicaciones se integra Skype?

Skype se integra con las siguientes aplicaciones:

1CRM, BigContacts, Bitium, Cayzu, Grasshopper, Mendix, Moxie Concierge, OnePageCRM, Wimi, WorkXpress

P. ¿Qué tipo de asistencia ofrece Skype?

Skype ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica