Skype

Skype

Software de comunicaciones multicanal

4.3/5 (9807 opiniones)

Información general sobre Skype

¿Qué es Skype?

Skype es un software de telecomunicaciones que proporciona chat por video y llamadas de voz desde computadoras, dispositivos móviles y tablets. Utilizada por trabajadores autónomos, startups y organizaciones multinacionales de nivel empresarial, Skype facilita la comunicación multicanal y la colaboración en cualquier lugar de trabajo.

Skype integra mensajería instantánea, de voz y de video para proporcionar un servicio de telecomunicaciones mundial de forma gratuita. Además del chat de voz, del chat por video y de la mensajería instantánea, Skype posibilita las transferencias de archivos, los SMS, las pantallas compartidas y las videoconferencias, lo que lo convierte en una herramienta empresarial muy popular. Skype proporciona una forma fiable y rentable para que empresas de todos los tamaños se comuniquen entre ellas y con sus clientes.

Skype hace posible que los usuarios den vida a sus conversaciones reaccionando a cualquier mensaje con GIF, stickers y emojis. Los usuarios pueden compartir fotos, mensajes, emoticonos y stickers en tiempo real. Accesible en dispositivos de escritorio, móviles y tablets, Skype brinda a los usuarios la flexibilidad de comunicarse y conectarse con personas en cualquier momento y en cualquier lugar.

Información general sobre Skype

Precio

A partir de
3,49 €/mes

Opciones de precios

Prueba gratis
Gratis
Suscripción
Relación calidad-precio

Funciones de Skype

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Asia, Australia, Brasil, Canadá, China y otros 5, Europa, Alemania, India, Japón, Latinoamérica
Idiomas admitidos
Árabe, Chino (simplificado), Chino (tradicional), Checo, Danés y otros 22, Neerlandés, Inglés, Finés, Francés, Alemán, Hebreo, Húngaro, Indonesio, Irlandés, Italiano, Japonés, Coreano, Noruego, Polaco, Portugués, Ruso, Español, Sueco, Taiwanés, Tailandés, Turco, Ucraniano

Capturas de pantalla

Captura de pantalla de Skype: Manage profile and contact details
Captura de pantalla de Skype: Manage profile and contact details Captura de pantalla de Skype: Talk face to face with a video call Captura de pantalla de Skype: Connect to other Skype users via desktop, laptop, tablet or mobile device Captura de pantalla de Skype: Skype enables users to message with a friend or group and share photos, location, emoticons and Mojis Captura de pantalla de Skype: Users can message each other, and add reactions, emoticons, GIFS, and more to their calls and chats Captura de pantalla de Skype: Skype allows users to have one-to-one and group video calls

Opiniones de Skype

Opiniones de Skype

Calificación general
4.3
/
5
Excelente
5035

Muy bien
3464

Normal
1011

Pobre
211

Malo
86

Relación calidad-precio
4.3
Funciones
4.2
Facilidad de uso
4.4
Asistencia al cliente
4.2
87% Un ha recomendado esta aplicación
Miguel C.

Old fashioned software, a new concept we needed.

Skype for Business is a great tool, it is still very new (I believe the first version was launched in 2015), with a few enhancement in the Voice over Internet Protocols and Internet Speed quality optimization I believe it could become the leading software in terms of Enterprise Communication.


Traducir con Google
Abraham C.

Skype for Business Review

I used Skype for Business for about 4 years and found the software to be very useful compared to using the traditional telephone or IP phone that most organizations are still using today. Its very efficient and improves work production when you can do your work and make audio and video calls from your laptop or desktop without the need for a mobile phone or telephone. The software comes with a great deal of useful features like file sharing, video and audio calls (both internal and external), remote presentation, screen sharing, conference call, etc. This made communication and work so much easier when you can perform all this tasks from the comfort of your computer without the need for additional hardware. I have had experience from setup, configuration and even diagnosing basic issues on the software and I found it to be very user friendly and easy to use. Overall Skype for Business is a great tool for any organization looking to promote smart working, efficiency, mobility, and flexibility in their workforce.


Traducir con Google
Matthew D.

Skype - In the Office for the daily professional

The overall use of the product is good, the quick and easy communication factor for us has been ideal. There is other products available but the way it integrates with other Microsoft programs makes it that more of a go to product for us.

Overall we are happy with the day-to-day use of Skype for Business.


Traducir con Google
Usuario verificado

Skype for Business - The Almost Enterprise Ready for VoIP

Overall, I'm a fan of Skype for Business. The UI is sleek and simple and very easy to use. It works great on both the desktop and mobile settings. It's also much easier to set up Skype meetings than it's other competitors. I can set up a Skype for Business meeting in less than 10 seconds compared to other platforms. And since I lead an organization of about 50 employees, setting up Skype meetings is a big deal in terms of how quickly I can set it up without wasting time.

The only suggestion I have is for Microsoft to improve the connection quality. And Microsoft Teams could be the solution, but time will tell if that is a band aid solution or the actual root solution for our industry.


Traducir con Google
Chloe K.

Great for interviews, collaborations, and family

Skype for business allows ease of communication and knowledge transfer without having to fly yourself to talk to someone, ship something to show, or attempt to describe things over the phone. Skype is the ideal platform for all business relationships, and what many people don't recognize is the importance of skype in the sciences. Skype cuts down the geographical boundaries many scientists can only overcome during conferences and saves money researchers would otherwise have to spend shipping something to show collaborators.


Traducir con Google
Miguel C.
Sector: Práctica de la abogacía
Tamaño de la empresa: 13-50 empleados
Traducir a español

Old fashioned software, a new concept we needed.

Software usado A diario durante Más de un año
Revisado el 27/8/2018
Fuente de la reseña: Capterra

Skype for Business is a great tool, it is still very new (I believe the first version was launched in 2015), with a few enhancement in the Voice over Internet Protocols and Internet Speed quality optimization I believe it could become the leading software in terms of Enterprise Communication.

Puntos a favor

Skype for Business is not far from regular Skype in terms of it's cores functionalities, although, it offers the extra tools needed for a proper operating remote office, but it is still useful for a traditional office environment, specially if you have a big organization. It is easy and familiar to use if you were a Skype user.

Some of the most important enhancements added that are not in regular Skype are:

1.- Organize a multitude of contact information of employees within the organization, making it accessible for anyone joining the company easily.

2.- Video and Audio recording: This one is very useful, specially if someone misses a meeting or if you would like to skip doing the same conference over and over again.

3.- Video and Audio calls with more than 200 people at the same time. My law firm is not that big! But I assume this can be quite useful for bigger organizations.

4.- It is fully integrated with Outlook and Outlook Calendar, this interconnection is rather useful in terms of meetings, it brings up reminders, and it also automatically changes your status to 'In a Meeting', when there is one scheduled, also blocking any annoying notifications you might have during the call.

5.- It comes in a bundle with Office 360, which comes with all the essential tools for an office oriented company running on PC platforms.

Puntos en contra

Skype for Bussiness is far from being bad, but I must say there are negative factors:

1.- You need a stable and fast Internet connection (It should be higher than 5 Mbps if you want to mantain a good video and audio stability, otherwise the call might freeze from time to time). Many remote office environments deal with people from different countries with diverse Internet providers that vary in quality, depending on where your employees are located might interfere in how they experience a Video Conference Call. Although, I think this can be applied to many softwares of this nature, but it needs to be pointed out.

2.- Sometimes it requires the user to constantly log in, even when they saved their credentials. Although, I believe this issue was solved in version 6.0.9319.534.

3.- It tends to consume a lot of RAM, specially when starting up, so it might crash if you have a low end PC.

4.- Notifications tends to get buggy sometimes.

5.- People in the graphics department tend to use Apple products, and as far as I am concerned there is no Skype for Bussiness for MAC or any other Apple platforms.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Abraham C.
Sector: Administración gubernamental
Tamaño de la empresa: 5001-10.000 empleados
Traducir a español

Skype for Business Review

Software usado A diario durante Más de dos años
Revisado el 13/3/2020
Fuente de la reseña: Capterra

I used Skype for Business for about 4 years and found the software to be very useful compared to using the traditional telephone or IP phone that most organizations are still using today. Its very efficient and improves work production when you can do your work and make audio and video calls from your laptop or desktop without the need for a mobile phone or telephone. The software comes with a great deal of useful features like file sharing, video and audio calls (both internal and external), remote presentation, screen sharing, conference call, etc. This made communication and work so much easier when you can perform all this tasks from the comfort of your computer without the need for additional hardware. I have had experience from setup, configuration and even diagnosing basic issues on the software and I found it to be very user friendly and easy to use. Overall Skype for Business is a great tool for any organization looking to promote smart working, efficiency, mobility, and flexibility in their workforce.

Puntos a favor

What I like most about the software is the look and feel, which is the interface. As a normal Skype user for many years, I instantly got comfortable using Skype for Business when I was first introduced to the software. It's really easy to launch features like the screen sharing mode, presentation mode and even allows you to take control of a presentation remotely. The software is a Microsoft product and integrates well with other Microsoft office products such as Outlook, which sort of gives you that flexibility when you need to schedule meetings, perform calendar setup, launching the chat utility directly from Outlook, etc. Skype for business is also great for audio and video calls and when you've got that setup inside your office you can easily communicate with your recipients and still use your hands to control other stuff on your computer. This eliminates the need for regular phones or IP phones on your desk therefore minimizing hardware and increasing work efficiency.

Puntos en contra

As a regular user of the software at the previous company that I worked for. One of the disadvantages of the software is that if your internet speed link is weak, it affects the performance of audio and video calls and file sharing. This limitation was evident in some areas where internet connectivity was not consistent and it prevented our remote staff from communicating back to head quarters. Even though Skype for Business and normal Skype may share the same first name, they are separated and it would be nice if they could somehow be integrated in the future. This would allow for people that use both software's on their computers, which would make sense if there was a little bit integration between the two software. The software doesn't have webinar features to configure and setup a webinar, I personally would have liked if that feature was available, however it does come with conference meeting capability. Not everyone knows how to use and install the software and it can be a bit tricky for beginners to connect with fellow colleagues and customers who are not familiar with it. As and administrator I had to take users through a mini training on how to use the software.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Matthew D.
Sector: Software informático
Tamaño de la empresa: 201-500 empleados
Traducir a español

Skype - In the Office for the daily professional

Software usado A diario durante Más de dos años
Revisado el 3/1/2020
Fuente de la reseña: Capterra

The overall use of the product is good, the quick and easy communication factor for us has been ideal. There is other products available but the way it integrates with other Microsoft programs makes it that more of a go to product for us.

Overall we are happy with the day-to-day use of Skype for Business.

Puntos a favor

Skype for business has been in use for 2+ years in our office - the platform and layout is user friendly and the ability to build groups and favorite sections, makes it easier to message those within your circle quickly and easily.

Quick search option and the paring to Outlook are other positives - also the "At a glance" look to see if someone is available or not, is nice.

Puntos en contra

The fact remains, updates have been few and far between - this may be a matter of if its not broke... but it would be nice to see some updated screens, icons or just an overall view change would be great.

I think there could be a bit more functions within the calendar application within, this would allow for a truer experience.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Usuario verificado
Sector: Tecnología y servicios de la información
Tamaño de la empresa: 13-50 empleados
Traducir a español

Skype for Business - The Almost Enterprise Ready for VoIP

Software usado A diario durante Más de dos años
Revisado el 18/4/2019
Fuente de la reseña: Capterra

Overall, I'm a fan of Skype for Business. The UI is sleek and simple and very easy to use. It works great on both the desktop and mobile settings. It's also much easier to set up Skype meetings than it's other competitors. I can set up a Skype for Business meeting in less than 10 seconds compared to other platforms. And since I lead an organization of about 50 employees, setting up Skype meetings is a big deal in terms of how quickly I can set it up without wasting time.

The only suggestion I have is for Microsoft to improve the connection quality. And Microsoft Teams could be the solution, but time will tell if that is a band aid solution or the actual root solution for our industry.

Puntos a favor

Skype for Business and its differentiated values have tons of benefits. As someone that uses Skype for Business for over 10 years, stemming from the Lync days, here are the positives:

1. The ability to call via Skype or a direct line with the ease it was made is a big differentiated value. I have 10+ meetings a day, and if I have Skype connection issues, I can dial direct via the client's cell.
2. The mobile app for Skype for Business is superb. What impresses me the most is that you can see screen share from presenters on your phone in addition to the audio. That's big especially if your role requires you to be constantly on the road.
3. Federation Services is big through Skype for Business. I can ping or call employees in my organization as well as my partners, Microsoft, or even my clients without having to dig for their contact info. This along has saved me tons and tons of hours of potential lost time searching for contact info.
4. Coauthoring - The ability to co author and work on documents together while you're on a call with folks on the other side of the world is truly breaking barriers. This has been huge for me, especially if I have to do business review preparations.

Puntos en contra

Skype for Business has a few limitations, but they are big:

1. Dropped calls - This happens way too often. It is an absolute embarrassment when you are presenting your solution to the client, and you get dropped from the call due to connection issues 2-3 times in a 1 hour presentation. You can guess how the outcome of the call might have went...
2. Limited Connection - Seeing the red bars is nerve wracking. You know that you haven't been disconnected yet, but you know that the audience is having a hard time hearing your audio clearly, and you can't do anything about it! This is a helpless place to be, and Microsoft has to find better improvements to reduce this. In a given business work week, where I average 4-5 hours of Skype calls a day, I would say that 1 hour of that typically represents red limited connection. It happens too often...

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Chloe K.
Sector: Investigación
Tamaño de la empresa: 10.001+ empleados
Traducir a español

Great for interviews, collaborations, and family

Software usado A diario durante Más de dos años
Revisado el 14/1/2020
Fuente de la reseña: Capterra

Skype for business allows ease of communication and knowledge transfer without having to fly yourself to talk to someone, ship something to show, or attempt to describe things over the phone. Skype is the ideal platform for all business relationships, and what many people don't recognize is the importance of skype in the sciences. Skype cuts down the geographical boundaries many scientists can only overcome during conferences and saves money researchers would otherwise have to spend shipping something to show collaborators.

Puntos a favor

Skype is by far the best software for this technological age especially since so much of how we interact is online. When I was being interviewed for graduate school, Skype was how I got my foot in the door talking to certain professors or how I was interviewed for an international research opportunity. Skype makes businesses no longer require booking expensive flights and hotels just for a one-hour meeting. Or when talking with collaborators and wanting to show them some unusual result, instead of shipping the sample or sending a picture, skype allows you to simultaneously talk about the result while analyzing it on the skype video. Finally, it is also a great tool to keep families connected, particularly the feature to have multiple people on a skype call at once so you can include the whole family. Another feature that is extremely useful is its screen sharing abilities to walk someone step-by-step through something on your own computer screen without trying to describe it to them or sending pictures of each step.

Puntos en contra

I do wish on phones that people did not have to be logged into skype in order to hear whether they have a skype call from someone. I would like it if skype worked similarly to facetime and notifies you on your phone regardless of being open.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
8.3/10
Basado en 9807 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Skype

Precios de Skype

A partir de
3,49 €/mes
Prueba gratis
Gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4.3/5
Basado en 9807 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Skype

Funciones de Skype

API
Chat
Conferencias
Creación de informes de llamadas
Creación de informes y estadísticas
Creación de marca personalizable
Desvío de llamadas
Enrutamiento de llamadas
Gestión de la comunicación
Grabación de llamadas
Herramientas de colaboración
Identificador de llamadas
Integración de CRM
Integración de terceros
Mensajería instantánea
Notificaciones automáticas
Panel de actividades
Supervisión
Supervisión de llamadas
Videoconferencia
Funciones
4.2/5
Basado en 9807 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Vídeos y tutoriales

Vídeos y tutoriales

Preguntas frecuentes sobre Skype

Preguntas frecuentes sobre Skype

He aquí algunas preguntas frecuentes sobre Skype.

P. ¿Qué tipo de planes de precios ofrece Skype?

Skype ofrece los siguientes planes de precios:

A partir de: 3,49 €/mes

Modelo de precios: Gratis, Suscripción

Prueba gratis: No disponible

P. ¿Cuáles son las características principales de Skype?

No tenemos información sobre las características de Skype

P. ¿Quiénes son los usuarios habituales de Skype?

Los clientes habituales de Skype son:

Trabajadores autónomos, Empresas Grandes, Empresas medianas, Sin ánimo de lucro, Administraciones públicas, Empresas pequeñas

P. ¿Qué idiomas admite Skype?

Skype admite los siguientes idiomas:

Árabe, Chino (simplificado), Chino (tradicional), Checo, Danés, Neerlandés, Inglés, Finés, Francés, Alemán, Hebreo, Húngaro, Indonesio, Irlandés, Italiano, Japonés, Coreano, Noruego, Polaco, Portugués, Ruso, Español, Sueco, Taiwanés, Tailandés, Turco, Ucraniano

P. ¿Qué tipo de planes de precios ofrece Skype?

Skype cuenta con los siguientes planes de precios:

Gratis, Suscripción

P. ¿Skype es compatible con dispositivos móviles?

Skype admite los siguientes dispositivos:

Android, iPhone

P. ¿Con qué otras aplicaciones se integra Skype?

Skype se integra con las siguientes aplicaciones:

1CRM, BigContacts, Bitium, Cayzu, Grasshopper, Mendix, Moxie Concierge, OnePageCRM, Wimi, WorkXpress

P. ¿Qué tipo de asistencia ofrece Skype?

Skype ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica