Booker Software

Booker Software

Software para gestión empresarial de salones de belleza y spas.

4.1/5 (904 opiniones)

Información general sobre Booker Software

¿Qué es Booker Software?

Supera a la competencia con el galardonado software para salones y spas Booker, una plataforma todo en uno que te ayuda a centrarte en tus clientes en lugar de tener que gestionar manualmente todas las tareas diarias. Booker ayuda a gestionar la reserva de citas, el POS y los programas de fidelización y socios. Además, atrae a nuevos clientes y fomenta su regreso. Accede a tu cuenta de Booker en horario ininterrumpido y en cualquier lugar, todo con el software seguro, rentable, práctico y basado en la nube de Booker.

Esta plataforma está basada en los 5 pilares principales de la gestión empresarial:

Atraer: consigue reservas de nuevos clientes desde tu sitio web y desde sitios asociados como Facebook, Yelp, MapQuest y más.

Reservar: da a tus clientes la libertad de reservar citas en cualquier momento con opciones de reserva online, por redes sociales y en dispositivos móviles.

Vender: gestiona y optimiza el punto de venta, el procesamiento de pagos, el comercio electrónico y las tarjetas regalo; todo desde una sola plataforma.

Gestiona: Controla los datos de empleados, clientes e inventario con herramientas de seguimiento y creación de informes fáciles de usar.

Retener: crea relaciones duraderas con los clientes usando herramientas de retención que dan el mensaje correcto en el momento adecuado.

Información general sobre Booker Software

Precio

A partir de
129,00 US$/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Booker Software

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de Booker Software:
Captura de pantalla de Booker Software: Captura de pantalla de Booker Software: Captura de pantalla de Booker Software: Captura de pantalla de Booker Software: Captura de pantalla de Booker Software: Captura de pantalla de Booker Software: Captura de pantalla de Booker Software: Captura de pantalla de Booker Software: Captura de pantalla de Booker Software: Captura de pantalla de Booker Software: Set up an ecommerce store in Booker

Opiniones de Booker Software

Opiniones de Booker Software

Calificación general
4.1
/
5
Excelente
464

Muy bien
259

Normal
91

Pobre
33

Malo
57

Relación calidad-precio
4
Funciones
4
Facilidad de uso
4.2
Asistencia al cliente
4.2
80% Un ha recomendado esta aplicación
Ashely S.

Book It!


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Faith B.

Great to have

I was able to find an online booking system for clients to book at their convenience


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Victoria S.

User friendly software

I’m very satisfied with Booker. They are improving their service all the time. I highly recommend them.


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Tonya H.

Booker is a very useful tool in our Spa

Very pleased. We've been using it since day 1 in our Spa -6 years. Like I said before, really like the add-ons of [SENSITIVE CONTENT HIDDEN], for Marketing; and [SENSITIVE CONTENT HIDDEN], for never missing a call.


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Anna P.

Booker? ARE YOU KIDDING?

This company is a joke. They may have tried to put together a Salon software, which has some good qualities and bad, but, the company has ruined their name and a host of other businesses because of their lack of understanding how their software has a direct effect and how they manage their software on a day to day basis. They are completely horrific! We continually try to deal with the issues, (Booker being slow, or totally down on a regular basis), and we have heard every unimaginable excuse, but the only people that are having a very costly, negative impact, are the businesses that purchased this worthless product. We came to Booker primarily through the recommendation of Spa Magazine. They touted Booker as being the Best Software Company in the market and they still continue to do so. We took their recommendation strongly and pursued Booker. We were courted with full Attention and Promises when we first met. We were promised complete support and excellent service, which was also written by American Spa. We signed on with Booker and slowly problems continued to arise. We worked through them but as time progressed, it became a regular ongoing occurrence. We were told that Booker was growing too fast and that the problems would be resolved; this couldn't be further from the truth. Things progressively got worse! We have issues getting through to Booker and the slowness and down times are becoming commonplace. Our business has suffered and lost customer satisfaction and comfort in quick appointments. Our good will has been damaged and through all of this, we have tried to be tolerant and understanding. Last week the experience in our company, using Booker software, became intolerable. The software was barely running or slow, and on our busiest day, it completely shut down. We were so dependent on Booker that we had to turn away our business. We cannot continue to do business this way! We would love to know if other companies are dealing with this issue and what they are doing to keep their business from this harm. While we wait on hold and continue trying to get through to the owner of Booker, we are searching for a software that can service our needs with minimal issues. Please let us know


Traducir con Google
Ashely S.
Sector: Servicios para el consumidor
Tamaño de la empresa: 13-50 empleados
Traducir a español

Book It!

Software usado A diario durante Más de dos años
Revisado el 11/10/2018
Fuente de la reseña: Capterra

Puntos a favor

Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.

Puntos en contra

The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Faith B.
Sector: Productos cosméticos
Tamaño de la empresa: Trabajador autónomo
Traducir a español

Great to have

Software usado A diario durante 1-5 meses
Revisado el 20/1/2020
Fuente de la reseña: Capterra

I was able to find an online booking system for clients to book at their convenience

Puntos a favor

I like that clients can easily navigate their way through the app. It’s easy for them with the categories they can see each service falls under

Puntos en contra

I wish I could add pictures so I can show clients what hairstyles they would be be getting. It’s always nice to have a visual

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Victoria S.
Sector: Servicios para el consumidor
Tamaño de la empresa: 51-200 empleados
Traducir a español

User friendly software

Software usado A diario durante Más de dos años
Revisado el 22/2/2020
Fuente de la reseña: Capterra

I’m very satisfied with Booker. They are improving their service all the time. I highly recommend them.

Puntos a favor

Booker is very easy to use and allows customers to book appointments online.

Puntos en contra

Glitches happen from time to time but their customer support team usually fixes everything in timely manner.

Desglose por calificación

Facilidad de uso

Probabilidad de recomendación: 10.0/10

Tonya H.
Sector: Salud, bienestar y deporte
Tamaño de la empresa: 2-10 empleados
Traducir a español

Booker is a very useful tool in our Spa

Software usado A diario durante Más de dos años
Revisado el 11/12/2019
Fuente de la reseña: Capterra

Very pleased. We've been using it since day 1 in our Spa -6 years. Like I said before, really like the add-ons of [SENSITIVE CONTENT HIDDEN], for Marketing; and [SENSITIVE CONTENT HIDDEN], for never missing a call.

Puntos a favor

You can be very thorough in booking your appointments. Especially like the details tab where you can add notes for each client & can even scan pages into their account. Can easily see their appointments & past orders.
We like the add ons to the software, as well - [SENSITIVE CONTENT HIDDEN]

Puntos en contra

Sometimes, when you make a mistake, it's hard to back out of it, especially with payments. You just have to force other transactions to make the outcome that you needed in the first place.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Anna P.
Sector: Salud, bienestar y deporte
Tamaño de la empresa: 13-50 empleados
Traducir a español

Booker? ARE YOU KIDDING?

Software usado Otro durante Más de dos años
Revisado el 10/4/2017
Fuente de la reseña: SoftwareAdvice

This company is a joke. They may have tried to put together a Salon software, which has some good qualities and bad, but, the company has ruined their name and a host of other businesses because of their lack of understanding how their software has a direct effect and how they manage their software on a day to day basis. They are completely horrific! We continually try to deal with the issues, (Booker being slow, or totally down on a regular basis), and we have heard every unimaginable excuse, but the only people that are having a very costly, negative impact, are the businesses that purchased this worthless product. We came to Booker primarily through the recommendation of Spa Magazine. They touted Booker as being the Best Software Company in the market and they still continue to do so. We took their recommendation strongly and pursued Booker. We were courted with full Attention and Promises when we first met. We were promised complete support and excellent service, which was also written by American Spa. We signed on with Booker and slowly problems continued to arise. We worked through them but as time progressed, it became a regular ongoing occurrence. We were told that Booker was growing too fast and that the problems would be resolved; this couldn't be further from the truth. Things progressively got worse! We have issues getting through to Booker and the slowness and down times are becoming commonplace. Our business has suffered and lost customer satisfaction and comfort in quick appointments. Our good will has been damaged and through all of this, we have tried to be tolerant and understanding. Last week the experience in our company, using Booker software, became intolerable. The software was barely running or slow, and on our busiest day, it completely shut down. We were so dependent on Booker that we had to turn away our business. We cannot continue to do business this way! We would love to know if other companies are dealing with this issue and what they are doing to keep their business from this harm. While we wait on hold and continue trying to get through to the owner of Booker, we are searching for a software that can service our needs with minimal issues. Please let us know

Traducir a español

Respuesta de Kirsten

Dear Anna,

We take our role in your business very seriously. We've invested significantly in improving our servers so this won't happen again in the future. This investment of engineering resources and updated equipment has resulted in greater stability and faster speed, and we intend to continue the improvements.

We'd love to discuss this further with you if you have time. We thank you for using Booker and for your feedback.

Thank you,
The Booker Team

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Recomendación de usuario
8.3/10
Basado en 904 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Booker Software

Precios de Booker Software

A partir de
129,00 US$/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4/5
Basado en 904 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Booker Software

Funciones de Booker Software

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Importación y exportación de datos
Integración de CRM
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4/5
Basado en 904 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre Booker Software

Preguntas frecuentes sobre Booker Software

He aquí algunas preguntas frecuentes sobre Booker Software.

P. ¿Qué tipo de planes de precios ofrece Booker Software?

Booker Software ofrece los siguientes planes de precios:

A partir de: 129,00 US$/mes

Modelo de precios: Suscripción

Prueba gratis: No disponible

P. ¿Cuáles son las características principales de Booker Software?

No tenemos información sobre las características de Booker Software

P. ¿Quiénes son los usuarios habituales de Booker Software?

Los clientes habituales de Booker Software son:

Empresas Grandes, Empresas medianas, Empresas pequeñas

P. ¿Qué idiomas admite Booker Software?

Booker Software admite los siguientes idiomas:

Inglés

P. ¿Qué tipo de planes de precios ofrece Booker Software?

Booker Software cuenta con los siguientes planes de precios:

Suscripción

P. ¿Booker Software es compatible con dispositivos móviles?

Booker Software admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Booker Software?

Booker Software se integra con las siguientes aplicaciones:

BirdEye, FrontdeskAI, Infusionsoft, Infusionsoft, Mailchimp, Mailchimp, Marketing 360, ReminderCall.com, Smart Hotel Software, Twitter

P. ¿Qué tipo de asistencia ofrece Booker Software?

Booker Software ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Foro, Base de conocimientos, Asistencia en línea, Asistencia telefónica, Tutoriales en vídeo