Jobber

4,5 (754)
¡Escribe una opinión!
Cotización, programación y facturación para empresas de servicios a domicilio.

Sobre Jobber

Jobber es una solución de gestión de servicios externos basada en la nube diseñada para pequeñas y medianas empresas. Diseñado y construido para aprender a usarlo rápida y fácilmente, Jobber tiene todas las herramientas y características flexibles necesarias para realizar el trabajo.

Jobber está diseñado para negocios en sectores de servicios externos tales como plomería, jardinería y cuidado del césped, servicio de limpieza, reparación de computadoras, climatización, electricistas de control de plagas, personal de mantenimiento, limpieza de alfombras, entre otros.

Jobber admite una amplia variedad de flujos de trabajo programados y no programados, con capacidades de contrato único y recurrente. La cuadrícula de programación y la vista de mapa de Jobber aseguran que los equipos estén completamente asignados y enrutados de manera eficiente.

El sistema de facturación de Jobber está estrechamente integrado con la plataforma de programación, proporcionando la facturación de uno o más trabajos con un solo clic, con seguimiento y creación de informes que asegurarán que las empresas reciban el pago en todo momento. Muchos de los usuarios de Jobber eliminan el costo adicional de un sistema de contabilidad de terceros.

Los gestores de servicios externos pueden realizar un seguimiento de los detalles únicos de los clientes y los trabajos directamente en Jobber. Desde campos a formularios de trabajo personalizados hasta agregar notas y archivos adjuntos, los equipos estarán preparados para el trabajo. Los empleados pueden acceder a la información que necesitan cuando la necesitan en el campo y los gerentes tienen un registro claro de cada cliente y visita.

Robustas, pero fáciles de usar desde cualquier dispositivo, las funciones de programación, cotización y facturación ayudan a las empresas a mantenerse organizadas y centrarse en hacer un buen trabajo. Con adiciones y mejoras realizadas casi a diario, Jobber es un sistema de negocios basado en la nube desarrollado de forma activa y vigorosa para empresas de servicios externos.


Imágenes

Jobber Software - 1
Jobber Software - 2
Jobber Software - 3
Jobber Software - 4
Jobber Software - 5
Ver 6 más
Vídeo de Jobber
Jobber Software - 1
Jobber Software - 2
Jobber Software - 3
Jobber Software - 4
Jobber Software - 5

¿Tienes dudas sobre Jobber? Compara con una alternativa popular

Precio inicial

49,00 US$
mes
No se han encontrado precios

Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funcionalidades

195
86

Integraciones

10
2

Facilidad de uso

4,5 (754)
2,9 (58)

Relación calidad-precio

4,3 (754)
2,7 (58)

Atención al cliente

4,5 (754)
2,9 (58)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

Alternativas

WorkWave Service

3,1
#1 alternativa a Jobber
WorkWave Service es un software de servicio externo adecuado para empresas de servicios de limpieza residenciales,...

QuickBooks Online Advanced

4,4
#2 alternativa a Jobber
QuickBooks es una solución de contabilidad y gestión empresarial que permite a las pymes supervisar sus ventas,...

SkyBoss

4,7
#3 alternativa a Jobber
SkyBoss es una solución de gestión de servicios administrativa y basada en el campo para la programación, la distribució...

Knowify

4,5
#4 alternativa a Jobber
Knowify es una solución de gestión de contratistas móviles que ayuda a las empresas de construcción a gestionar...

Opiniones

Calificación general

4,5 /5
(754)
Relación calidad-precio
4,3/5
Funcionalidades
4,2/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,5/5

¿Ya tienes Jobber?

¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.

Mostrando 5 opiniones de 754
Yosue
Yosue
Calificación general
  • Sector: Desarrollo de programas
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Muy buena solucion para ofrecer tus servicios digitales

Revisado el 13/10/2023

Es una buena plataforma para ofrecer servicios, pero creo que está más enfocada en trabajos a...

Es una buena plataforma para ofrecer servicios, pero creo que está más enfocada en trabajos a domicilio que remotos. De igual manera creo que es buena plataforma y al recomiendo si ofrecer servicios a domicilio

Puntos a favor

Es muy fácil de usar, tiene una prueba gratuita con duración limitada que ayuda a entender la aplicación y su finalidad. Ofrece flexibilidad para ofrecer servicios por horas o por proyectos

Desventajas

Las comisiones no me gustaron para nada, si bien entiendo que la plataforma debe sustentarse de alguna manera, prefiero ofrecer mis servicios como autónomo sin alguien que me controle

Respuesta de Jobber Software

Hey Yosue, we are thrilled that your Jobber trial experience was a good one and the app was easy to use. Jobber is a tool used for home service-based small businesses, although we do have users across many different fields. If you have any questions on how Jobber could work for you as a freelancer, please feel free to reach out to our Support team, by phone 888-721-1115 ext 1, email support@getjobber.com or start a live chat. Thank you for the 5-star review!

Paul
Paul
Calificación general
  • Sector: Alimentación y bebidas
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent company and excellent product

Revisado el 8/3/2018

Makes things work so much better for us! There are small issues but we work through them. Nothing...

Makes things work so much better for us! There are small issues but we work through them. Nothing is perfect and for the price point this is phenomenally the best on the market.

Puntos a favor

Absolutely great system and easily adaptable to service companies. They are constantly adding features and functions and I hate to give only 4 stars on that but there are a few things that we would like to have but it doesn't incorporate. They are ALWAYS open to listening and I have actually had some of my ideas incorporated into the program. If I could give 10 stars on the customer service and value for the money I absolutely would. It is a simple program to use once you play with it for a bit. They are always updating which is awesome always new functionality available!

Desventajas

I don't like the fact that Visits and Jobs are treated separately with no way to combine them. I wish that you could set this up and for us, just delete the visit altogether because for us a Job is a Visit. They are always 1 to 1 ratio for us. It makes some of the scheduling frustrating because you can schedule a job but not have a visit scheduled. I can completely see how other companies need the ability for multiple visits on 1 job though.
Would like to see compulsory custom fields so you don't forget to fill out important data on quotes or invoices.
This is a big one, if you don't use the Stripe Jobber Payments then you cannot post a refund to a clients account. You basically have to do a work around and then post a negative invoice. It is very frustrating for a basic accounting function. We often have customers place deposits or pay in advance and they don't use their full deposit for our service. We have to issue a refund and it is a real pain to do.

Olivia
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Jobber Customer Support Employees Deserve a Raise

Revisado el 28/4/2023

Puntos a favor

Jobber definitely has a learning curve. Any time I have ever had a question, though, Jobber support has been ULTRA helpful. Now that I am comfortable with the software, I love it. The setup makes it so easy to see what needs to be done so I don't miss anything, and the step-by-step process makes quoting, scheduling, and invoicing very streamlined.I find myself going "Oh, cool, Housecall Pro wouldn't let me do that" often.

Desventajas

The top two main concerns are issues with multiple contacts under a profile and calendar colors. I have no way of knowing what phone number/email goes to who, and I have up to 7 numbers under some of our commercial accounts. I need to be able to custom label numbers/emails other than "Work, Mobile, Home" Calendar colors is the only thing I miss from Housecall Pro. I could enter the HTML color code which made it so much easier to tell people apart on the calendar. While I'm at it, I'd like to be able to click and drag things at 15 minute intervals instead of 30 minutes; that would save me so much time.

Respuesta de Jobber Software

Hey Olivia! This was such a detailed review, so thank you so much for sharing this with us! It's so nice to know that our Support team was able to help make sure you were set up and feeling comfortable with Jobber and that you've now got everything in place so that you won't miss anything.

Really appreciate you flagging those concerns to us too! Our Support team can definitely offer suggestions for both the contact info you're needing to be more clearly labelled and calendar colors, so feel free to reach out to us to chat more about those pieces. It'd be great to hear from you!

John
Calificación general
  • Sector: Productos químicos
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Good but not great. Extremely slow to implement functional improvements

Revisado el 17/8/2023

The biggest benefit for my industry is to have an all-in-one software that lets me manage clients,...

The biggest benefit for my industry is to have an all-in-one software that lets me manage clients, scheduling, billing, and reporting, and most importantly track and log my pesticide usage - which is a legal requirement for my industry. It does the first 4 things really well, but the chemical tracking is such a cumbersome, poorly designed abomination that I'll jump ship in a heartbeat the minute I can find a comparable CRM solution.

Puntos a favor

It's easy(ish) to get started. There's a lot to learn, like any software, but once you get used to it it's pretty good. Menus could be better, there's important features hidden in weird areas, but there's not so many different areas to explore that it's overwhelming.The ability to integrate a contact form into a website is a big one, it makes grabbing all of a customer's basic info a snap. Creating quotes, jobs, scheduling visits, invoicing, follow ups, all a snap.The mobile app is OK, could definitely benefit from improvements though. Hard to use an app that doesn't have any offline functionality whatsoever.Customer service is decent - though it used to be GREAT. Wait times are now very long, but the staff are all friendly and knowledgeable.The ability to create your own (service) reports and job forms to attach to visits is an important and useful feature for my industry. Attaching photos and other relevant files is quick and easy.

Desventajas

The short version of complaints is that Jobber devs simply don't listen. Ever. Years of submitting the same recommendations and complaints and nothing gets addressed. And I'm talking about fundamental critical changes that are vital to my industry, not cosmetic things or little bugs. But no, just the same lip service from the CS team "we'll certainly pass this along to our dev team". All they seem to be focused on improving is the offerings in their app marketplace, finding redundant integrations that no one is asking for or needs.Jobber is VERY expensive, which adds to the frustration of being ignored. If it fits your needs as is, great, but don't expect any changes.The mobile app can't be used properly offline. It won't even launch if there's no data. So if trying to access your schedule to find the address for your next appointment you'd better hope you took a screenshot of your day in the morning so you know where you need to go.Jobber doesn't push changes to client changes to QBO, instead it relies on making the changes in Quickbooks to be pushed to Jobber. We're using the CRM software as the primary tool to manage all aspects of client info, yet we have to open a completely different software to save changes to certain info.Pesticide use records. The whole thing is a mess, from top to bottom. Period.The system sends WAY too many emails to clients for various functions. I'm often marked as a spam sender and vital communcations are missed.

Respuesta de Jobber Software

Hi there John! Thank you very much for taking the time to leave us a detailed review.

Jobber has been, and continues to be, built on customer feedback and we acknowledge that suggestions that are provided to us might not come to fruition. We prioritize development based on customer impact to the majority, but we encourage you to keep sharing any ideas you have and check the Product Updates area for future changes.

With our new app design, certain functions were created to allow for unsaved items to be stored until a connection has been restored. However, this is just a start and we know there is much more we can do! We'd also love to hear what your needs would be for further offline functionality.

As for our sync with QBO, we are in the process of releasing a new version of the sync which will look at Jobber as the source of changes, so we also encourage you to reach out to us as migrations to this new sync is now available.

Finally, with the emails that we send out to your customers, this can be refined and we'd also like to know more which ones they are finding to be noisy or annoying.

We really want to stress how important it is for us to understand your needs and appreciate you sharing your thoughts. If you reach out to us, please be sure to mention that you left a Capterra review and we can speak to you directly about your feedback.

Take care!

Michael
Calificación general
  • Sector: Agricultura
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 2.0 /10

Change is not always good.

Revisado el 10/4/2024

Jobber is a wonderful tool although a little pricey, It would be nice if it could be paid for in...

Jobber is a wonderful tool although a little pricey, It would be nice if it could be paid for in English oounds without the need for currency change costs.

Puntos a favor

The old home page was very robust and allowed for a good degree of business management on the fly

Desventajas

The new home page is a backward step in terms of usability of this platform

Mostrando 5 opiniones de 754 Todas las opiniones

Preguntas frecuentes sobre Jobber

He aquí algunas preguntas frecuentes sobre Jobber.

Jobber ofrece los siguientes planes de precios:

  • A partir de: 49,00 US$/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de Jobber son:

Trabajador autónomo, 2-10, 11-50

Jobber admite los siguientes idiomas:

inglés

Jobber admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

Jobber se integra con las siguientes aplicaciones:

Braintree, Fundbox, Google Calendar, Mailchimp, PayPal, QuickBooks Online, Square Point of Sale, Stripe, Zapier, authorize.net

Jobber ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Jobber.