Información general sobre Pipedrive

¿Qué es Pipedrive?

Pipedrive es una herramienta de gestión de canalización de ventas y CRM para equipos de ventas pequeños y medianos. Está construido de la mano de vendedores experimentos y "ex-Skypers". Pipedrive organiza oportunidades de venta de manera que siempre tendrás una excelente información general de las ventas, lo que te permitirá centrarte en los negocios más importantes.

Al abrir Pipedrive, siempre tendrás una única vista optimizada de tu proceso de ventas. Aporta claridad y hace que tu equipo funcione coordinado. Se realiza un seguimiento automático de tus correos electrónicos, llamadas y progresos. Pipedrive despeja el camino, por lo que puedes centrarte en hacer lo que mejor sabes hacer. Debido a que la canalización es tu punto de partida, Pipedrive mantiene tus acciones centradas en el punto de mira, de forma que tus objetivos serán realistas, no idealistas.

Pipedrive se integra con Contactos de Google, Google Calendar y otras aplicaciones de Google y se puede acceder a través de equipos de escritorio o dispositivos móviles.

Información general sobre Pipedrive

Precio

A partir de
15,00 US$/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

Funciones de Pipedrive

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Reino Unido, Australia, China y otros 5, India, Japón, Alemania, Brasil, México
Idiomas admitidos
Alemán, Coreano, Español, Finés, Francés y otros 9, Inglés, Italiano, Japonés, Neerlandés, Noruego, Polaco, Portugués, Ruso, Turco

Medios

Pipeline with Activity
List View
Timeline
Contact View
Take Notes with @mentions
Plan for Follow-Ups
Live Dashboard
Statistics View in Pipedrive
Healthy Pipeline
Seamless Android and iOS Mobile apps
Vídeo de Pipedrive Captura de pantalla de Pipedrive: Pipeline with Activity Captura de pantalla de Pipedrive: List View Captura de pantalla de Pipedrive: Timeline Captura de pantalla de Pipedrive: Contact View Captura de pantalla de Pipedrive: Take Notes with @mentions Captura de pantalla de Pipedrive: Plan for Follow-Ups Captura de pantalla de Pipedrive: Live Dashboard Captura de pantalla de Pipedrive: Statistics View in Pipedrive Captura de pantalla de Pipedrive: Healthy Pipeline Captura de pantalla de Pipedrive: Seamless Android and iOS Mobile apps

Opiniones de Pipedrive

Opiniones de Pipedrive

Calificación general
4,5
/
5
Excelente
1461

Muy bien
664

Normal
95

Pobre
23

Malo
11

Relación calidad-precio
4,5
Funciones
4,3
Facilidad de uso
4,6
Asistencia al cliente
4,4
94% de los usuarios recomienda esta aplicación
Usuario verificado

Comencemos por algo sencillo

es ideal si tienes una empresa pequeña donde no se tienen tantas ventas, mas calidad que cantidades. la complementación de la herramienta es fácil, amigable e intuitiva de usar.


Christopher J.

The Best CRM In The Game

Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.


Traducir con Google
Shayne H.

PipeDrive is the best "Beginner" CRM Platform out there!

PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface. If you are a budding enterprise, PipeDrive is the software for you. If you're a full-fledged corporate, I'd personally recommend you evaluate other options because although PipeDrive is amazing, it still sports limited functionality that won't do a large company any justice.


Traducir con Google
Michelle H.

A CRM System that just Works for Sales Management

Overall a good experience using the platform my new team members just needed two days of training and found it easier to use.


Traducir con Google
Dave C.

An Affordable CRM that is both Feature Rich and Easy to Use

The onboarding experience is one of the best I have had. You can quickly get going and they have a ton of resources to get additional help (forums, videos, blog posts, video updates etc.)


Traducir con Google
Usuario verificado
Sector: Productos cosméticos
Tamaño de la empresa: 11-50 empleados

Comencemos por algo sencillo

Software usado A diario durante 6-12 meses
Revisado el 29/5/2020
Fuente de la reseña: Capterra

es ideal si tienes una empresa pequeña donde no se tienen tantas ventas, mas calidad que cantidades. la complementación de la herramienta es fácil, amigable e intuitiva de usar.

Puntos a favor

puedes gestionar a tus clientes de forma fácil, tienes diferentes planes según tus necesidades, el primero puede ser muy básico. Me gusta que últimamente han en sus servicios al cliente, a adaptación del idioma y las capacitaciones sobre la herramienta.

Puntos en contra

tiene limitaciones en la gestión de correos, puedes integrar con Mailchimp pero no puede ver las misma métricas que es otras herramientas.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Christopher J.
Sector: Marketing y publicidad
Tamaño de la empresa: 2-10 empleados
Traducir a español
Traducir a español

The Best CRM In The Game

Software usado A diario durante Más de un año
Revisado el 8/9/2020
Fuente de la reseña: Capterra

Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.

Puntos a favor

I like the simplistic UI, the customizability, and the fact that Pipedrive has the widest range of integrations in it's class. I would go as far as to call it MODULAR, meaning you can add pretty much any feature you'd like via 3rd party integrations. With this is mind, you'll never be limited to some of the things Pipedrive doesn't do as well. Alternatively, if you're looking for everything under one roof, Pipedrive does this better as a whole than any of the competition.

Puntos en contra

I'm not a huge fan of how some of the very simple features are blocked off from the lowest price plan. Since I prefer the 'modular' setup, this is the only plan that makes sense to me, but I do miss some of the features like important fields that display certain fields first based on where the deal or person / organization is in the pipeline.

I used to run the top tier package from Pipedrive, and I wasn't really impressed with the automation features. They're a bit limited and the triggers don't always work.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Shayne H.
Sector: Internet
Tamaño de la empresa: 11-50 empleados
Traducir a español
Traducir a español

PipeDrive is the best "Beginner" CRM Platform out there!

Software usado A diario durante Más de un año
Revisado el 6/10/2020
Fuente de la reseña: Capterra

PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface. If you are a budding enterprise, PipeDrive is the software for you. If you're a full-fledged corporate, I'd personally recommend you evaluate other options because although PipeDrive is amazing, it still sports limited functionality that won't do a large company any justice.

Puntos a favor

1) You can send emails directly from the platform! This gives you an edge on your communication efforts and helps you trigger alerts, get notifications and manage a large volume of clients - often simultaneously.

2) The interface is very easy to use and there is no steep learning curve necessary for one to get accustomed to the platform. This also encompasses of how easy it is to navigate through the platform.

3) PipeDrive can seamlessly integrate with many third party service providers. We have had no problems integrating PipeDrive with MailChimp, Slack, Gmail, LinkedIn, etc

4) PipeDrive will never let your leads go stale. Leads that need following up with will be highlighted based on the criteria designed by the user. Intuitive icons beside each lead can give you a detailed picture as to what stage of your business process the lead is on and what required action needs to be taken.

5) PipeDrive makes it super easy to enter leads and move them through various stages of your business process.

6) Inter-departmental communication is a breeze. I've noticed a strong synergy between our sales and marketing department after implementing PipeDrive in our organization. It's very convenient to identify high potential leads and PipeDrive eliminates the need of trying to give the next department a detailed back-story about leads during a hand-off. This saves a LOT of time.

7) Dashboards can help you evaluate and track project progress at a glance.

Puntos en contra

1) We are unable to send one email to multiple contacts. Right now, we have to send them out one after the other. Sincerely wish they look into this.

2) Usually hands when processing large volumes of data.

3) Not suitable for large firms and organizations. I deem this to be an entry/Beginner CRM platform.

4) There aren't any built-in marketing and contract management tools.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 8.0/10

Michelle H.
Sector: Tecnología y servicios de la información
Tamaño de la empresa: 2-10 empleados
Traducir a español
Traducir a español

A CRM System that just Works for Sales Management

Software usado A diario durante Más de dos años
Revisado el 12/11/2020
Fuente de la reseña: Capterra

Overall a good experience using the platform my new team members just needed two days of training and found it easier to use.

Puntos a favor

Easy to manage different pipelines for different sales projects. The email template is one of the key features we like as it allows us to format our emails and the fields are filled in automatically, so every client receives a quality email without spending time typing out individual emails. Like the filter system that allows you to select just the clients, you wish to target and even the group email shot is an excellent tool we use often. We have added out funnels and Xero to the platform and both work perfectly with Pipedrive. Our market profile is primarily created on google documents and we have ease of importing the information onto the Pipedrive pipeline. We use the activities to set reminders which allows us to keep track of our work tasks on a given day. For sales, you can modify the platform to include the key features that you would like for your company and client information to be saved. Allows you to make group amendments in list form for a high volume of clients so if you need to split the work between the team this is an excellent tool.

Puntos en contra

The emails received are not automatically assigned to a client and sometimes land on other client's deals in Pipedrive. There seems to be a lot of downtime of late and we have had several clients confirm that they have not received the email off Pipedrive. There is a lot of new additions to Pipedrive but not enough time to learn them this can be a pro and a con. The support is not always available for immediate help. There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 6.0/10

Dave C.
Sector: Diseño
Tamaño de la empresa: 2-10 empleados
Traducir a español
Traducir a español

An Affordable CRM that is both Feature Rich and Easy to Use

Software usado A diario durante 1-5 meses
Revisado el 29/8/2020
Fuente de la reseña: Capterra

The onboarding experience is one of the best I have had. You can quickly get going and they have a ton of resources to get additional help (forums, videos, blog posts, video updates etc.)

Puntos a favor

I recently switched to Pipedrive from one of their competitors for two main reasons - their Contact Timeline feature and the wide arrange of integrations made available on all of their plans, even the lowest tiers.

With the Contact Timeline feature I can quickly see all the touchpoints (both when and how) I have had with an existing contact. This is super helpful when looking for clients to follow up with in a single glance. I have seen similar offerings in personal contact organizers but nothing fleshed out to this degree and integrated with a more capable CRM.

Hands down Pipedrive has the most comprehensive integration marketplace for the best price period. Other CRMs charge a hefty price to access webhooks or Zapier and usually allow access only on their higher level tiers. I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them. I am amazed at how many native and 3rd party integrations they have. If the tool exists, there’s a good chance you can connect to it with Pipedrive. It’s obvious that they have made integrations a priority and this adds a lot of value to the platform.

Puntos en contra

Overall I’m very impressed with Pipedrive. I do wish they would focus more of their efforts on the GSuite or Gmail Chrome Plugin. This is a real missed opportunity. In my previous CRM I could access all of my deals, contacts and notes right within Gmail. This was a real time saver, since I never had to leave Gmail to view my CRM data. Pipedrive’s Gsuite plugin is more context related. You can only see the contact/deal related information for the email you are currently viewing. I hope the plugin gets more attention in the future.

Another modification I would like to see is image previews of contacts on the main contact page. They do offer this in the contact timeline view, but I would love to see it in the main contacts page as well.

Finally, the Smart Contact Data tool needs some work. I have had issues with it finding enriched data on a lead. The previous CRM I worked with did a much better job. Hopefully this gets hammered out.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Recomendación de usuario
8,8/10
Basado en 2254 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Pipedrive

Precios de Pipedrive

A partir de
15,00 US$/mes
Prueba gratis
Suscripción
Relación calidad-precio
Relación calidad-precio
4,5/5
Basado en 2254 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Pipedrive

Funciones de Pipedrive

API
Base de datos de clientes
Campos personalizables
Creación de informes personalizables
Creación de informes y estadísticas
Creación de marca personalizable
Datos en tiempo real
Encuestas y comentarios
Gestión de calendarios
Gestión de contactos
Importación y exportación de datos
Integración de correo electrónico
Integración de redes sociales
Integración de terceros
Modelos personalizables
Notificaciones automáticas
Pagos electrónicos
Panel de actividades
Recordatorios
Seguimiento de actividades
Funciones
4,3/5
Basado en 2254 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Preguntas frecuentes sobre Pipedrive

Preguntas frecuentes sobre Pipedrive

He aquí algunas preguntas frecuentes sobre Pipedrive.

P. ¿Qué tipo de planes de precios ofrece Pipedrive?

Pipedrive ofrece los siguientes planes de precios:

A partir de: 15,00 US$/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

P. ¿Cuáles son las características principales de Pipedrive?

No tenemos información sobre las características de Pipedrive

P. ¿Quiénes son los usuarios habituales de Pipedrive?

Los clientes habituales de Pipedrive son:

Empresas pequeñas, Empresas Grandes, Sin ánimo de lucro, Trabajadores autónomos, Empresas medianas

P. ¿Qué idiomas admite Pipedrive?

Pipedrive admite los siguientes idiomas:

Alemán, Coreano, Español, Finés, Francés, Inglés, Italiano, Japonés, Neerlandés, Noruego, Polaco, Portugués, Ruso, Turco

P. ¿Qué tipo de planes de precios ofrece Pipedrive?

Pipedrive cuenta con los siguientes planes de precios:

Suscripción

P. ¿Pipedrive es compatible con dispositivos móviles?

Pipedrive admite los siguientes dispositivos:

Android, iPhone, iPad

P. ¿Con qué otras aplicaciones se integra Pipedrive?

Pipedrive se integra con las siguientes aplicaciones:

ActiveCampaign, Acuity Scheduling, Bitium, Freshdesk, Help Scout, HubSpot Marketing Hub, PieSync, SeamlessGov, Survicate, Zapier

P. ¿Qué tipo de asistencia ofrece Pipedrive?

Pipedrive ofrece las siguientes opciones de asistencia:

Preguntas frecuentes, Base de conocimientos, Asistencia en línea, Tutoriales en vídeo, Asistencia telefónica