Sobre When I Work

When I Work ayuda a programar y comunicarse fácilmente con los empleados. Las funciones de When I Work incluyen envío de los horarios al personal mediante mensajes de texto. Los mensajes de texto bidireccionales permiten a los empleados aceptar turnos abiertos y solicitar su horario por mensaje de texto. Activa la asistencia para que los empleados usen el reloj registrador móvil para fichar su tiempo con su smartphone o establece un iPad como terminal. Observa fácilmente desde qué ubicación en el mapa fichan su tiempo los empleados. Después de revisar las hojas de horas, puedes aprobarlas con un clic.

When I Work es una herramienta perfecta para propietarios de pequeñas empresas, gerentes de operaciones, gerentes de recursos humanos o cualquier persona que administre planificaciones horarias.

Precios desde:

2,50 US$/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a When I Work

Clientes habituales

  • Trabajadores autónomos
  • Empresas pequeñas (2-50)
  • Empresas medianas (51-500)
  • Empresas grandes (500 o más)

Implementación

  • Basado en la nube
  • Entorno local

Disponible en los países siguientes

Australia, Canadá, Alemania, Reino Unido, Irlanda , Países Bajos, Nueva Zelanda, Singapur, Estados Unidos, Sudáfrica

Idiomas admitidos

inglés

Precios desde:

2,50 US$/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a When I Work

Imágenes

When I Work Software - 1
When I Work Software - 2
When I Work Software - 3
When I Work Software - 4
When I Work Software - 5
When I Work Software - 6
When I Work Software - 7
When I Work Software - 8
When I Work Software - 9
When I Work Software - 10
When I Work Software - 11
When I Work Software - 12
When I Work Software - 13
When I Work Software - 14
Ver 15 más
Vídeo de When I Work
When I Work Software - 1
When I Work Software - 2
When I Work Software - 3
When I Work Software - 4
When I Work Software - 5
When I Work Software - 6
When I Work Software - 7
When I Work Software - 8
When I Work Software - 9
When I Work Software - 10
When I Work Software - 11
When I Work Software - 12
When I Work Software - 13
When I Work Software - 14

Funcionalidades

Funcionalidades totales de When I Work: 112

  • API
  • Acceso móvil
  • Acceso sin conexión
  • Actualizaciones en tiempo real
  • Admite iCalendar
  • Alertas de móvil
  • Alertas y notificaciones
  • Almacenamiento seguro de datos
  • Análisis en tiempo real
  • Arrastrar y soltar
  • Base de datos de empleados
  • Búsqueda/filtro
  • Calculadora de costes de trabajo
  • Cambio de turnos
  • Chat en tiempo real
  • Chat y mensajería
  • Comunicación multicanal
  • Contratación de empleados
  • Control de procesos de aprobación
  • Controles o permisos de acceso
  • Creación de informes de costes laborales
  • Creación de informes en tiempo real
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Cálculo de horas extra
  • Datos en tiempo real
  • Distribución de programas
  • Email Reminders
  • Feed de actividad/noticias
  • GPS
  • Gestión de asistencia
  • Gestión de ausencias
  • Gestión de calendarios
  • Gestión de camareros
  • Gestión de comités
  • Gestión de control de horas
  • Gestión de docentes/personal escolar
  • Gestión de empleados
  • Gestión de eventos
  • Gestión de instalaciones
  • Gestión de la comunicación
  • Gestión de la conformidad
  • Gestión de la disponibilidad
  • Gestión de médicos
  • Gestión de nóminas
  • Gestión de recursos
  • Gestión de recursos humanos
  • Gestión de subcontratistas
  • Gestión de tareas
  • Gestión de voluntariado
  • Horas facturables y no facturables
  • Importación y exportación de datos
  • Informes de síntesis
  • Integración contable
  • Integración de QuickBooks
  • Mano de obra variable
  • Mensajería
  • Mensajería SMS
  • Métricas de rendimiento
  • Notificaciones en tiempo real
  • Panel de actividades
  • Para centros de belleza y balnearios
  • Para comercio detallista
  • Perfiles de empleados
  • Planificación de instalaciones
  • Planificación de personal
  • Portal de autoservicio
  • Portal de empleados
  • Portal para empleados
  • Presupuestos/previsiones
  • Previsión
  • Previsión de la demanda
  • Previsión de trabajo
  • Programación a tiempo real
  • Programación automatizada
  • Programación de cursos
  • Programación de eventos
  • Programación de grupos
  • Programación de llamadas
  • Programación de recursos
  • Programación de tareas
  • Proyecciones
  • Recordatorios
  • Registro automático de tiempos
  • Registro de entrada/salida
  • Registro único
  • Reloj registrador
  • Reserva en línea
  • Seguimiento de actividades
  • Seguimiento de asalariados
  • Seguimiento de ausencias
  • Seguimiento de ausencias por enfermedad
  • Seguimiento de horas de los empleados
  • Seguimiento de horas en movimiento
  • Seguimiento de horas sin conexión
  • Seguimiento de incomparecencias
  • Seguimiento de la asistencia
  • Seguimiento de progreso de tareas
  • Seguimiento de tiempo en línea
  • Seguimiento de vacaciones/ausencias
  • Seguimiento del tiempo
  • Seguimiento del tiempo en línea
  • Seguimiento del trabajo
  • Seguimiento horas/gastos
  • Sincronización de calendario
  • Solicitudes de ausencias
  • Supervisión en tiempo real
  • Tarjeta perforada en línea
  • Tasas de facturación múltiples
  • Tiempo y asistencia
  • Uso compartido de archivos
  • Varias ubicaciones

Alternativas

Sling

4,6
#1 alternativa a When I Work
Sling es un software de programación y comunicación que incorpora funciones de planificación de personal, mensajería de...

7shifts

4,7
#2 alternativa a When I Work
7shifts es una solución todo en uno que permite a los restaurantes programar al personal, comunicarse con su equipo,...

Homebase

4,6
#3 alternativa a When I Work
Homebase es una herramienta de planificación de personal, seguimiento del tiempo, contratación y comunicaciones para...

WhenToWork

4,4
#4 alternativa a When I Work
WhenToWork es una solución de planificación de personal en línea con aplicaciones móviles para que los empleados...

Opiniones

Calificación general

4,5 /5
(960)
Relación calidad-precio
4,4/5
Funcionalidades
4,3/5
Facilidad de uso
4,4/5
Asistencia al cliente
4,4/5

¿Ya tienes When I Work?

¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.

¡Escribe una reseña!
Mostrando 5 opiniones de 960
Trish
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great software for teams of all sizes

Revisado el 25/7/2019

I've been using this software for 5 years, first as an employee then as an employer. Ease of use...

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Puntos a favor

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Desventajas

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Alternativas consideradas

Gingr

Razones para cambiar a When I Work

The hourly staff scheduling that comes with Gingr leaves a LOT to be desired and has a lot of catching up to do to even be basically useful.

Respuesta de When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Kristen
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Best scheduling software ever!

Revisado el 14/8/2022

It's a really good sheduling work software to use.

It's a really good sheduling work software to use.

Puntos a favor

It's pretty easy to navigate and also very easy to use

Desventajas

If there was an option where shift would be available and I get an alert would be great.

Respuesta de When I Work

Good day Kristen,

Cassee here with Customer Care. We received your feedback and wanted to follow up!

We are glad to know that we have successfully made When I Work easy for users to navigate to find the information they need! We love making work less work, so it's great to know we're hitting the mark in that area.

We do offer various Alert Types. Changing your Alert Preferences can be done from the app or the website. We have articles on our Help Center that outline the exact process to find this page for each type of device. The Alert Type for "Scheduling Updates" will provide a notification for OpenShifts. This alert can be set as a mobile push notification or an email.

We greatly appreciate that you took the time to provide us your rating and thoughts on your experience with When I Work. It's always wonderful to hear from you!

Regards,
Cassee

Usuario verificado
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Deceptive & misleading pricing practices, little integration, but certainly quite slick.

Revisado el 4/4/2017

Puntos a favor

Looks slick, appears to offer a lot (which it does, at a cost, see below...)

Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.

Desventajas

1. Pricing Practices

The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it.

Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but...

...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up.

And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top.

But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't.

I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived.

2. App Reliability

Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary.

3. Limited Integrations

A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either.

The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time.

Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule.

So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some.

And that, really, is sad.

The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.

Respuesta de When I Work, Inc.

Hi there,

Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review.

As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers.

We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner.

Have a nice day,
Customer Success @ When I Work

Deanna
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

When I Work

Revisado el 30/6/2022

Overwall the software works great for time keeping, scheduling shifts and dropping shifts.

Overwall the software works great for time keeping, scheduling shifts and dropping shifts.

Puntos a favor

Love that I can see all positions and the counts that way I can see if all employees are scheduled for the day. Easy to Post all at once and duplicate schedules.

Desventajas

I dislike that we have to pay extra to send messages to the entire team.

Respuesta de When I Work

Hey there Deanna,

Cassee here with Customer Care. We received your feedback and wanted to follow up!

We are glad to know that our Scheduler has made it easier for you to publish and duplicate weekly schedules and that you are able to confirm all employees and positions are accounted for! We love making work less work, so it's great to know we're hitting the mark in that area.

There are three communication features within the WorkChat menu: Send Email, Send Team Text, or sending a message through WorkChat. Sending email and WorkChat messages are included without any extra costs to your plan. The Team Texts require credits because they the cost of sending texts via When I Work since it is separate from a standard Cell Phone Plan.

Thanks again for giving us feedback on your experience with When I Work. It's always great to hear from our users!

Kindly,
Cassee

Ryan
Calificación general
  • Sector: Seguridad pública
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The best scheduling app that is always adding new features and has amazing customer service.

Revisado el 30/8/2022

I love this product. Greatly improves several aspects of our workplace, both management and...

I love this product. Greatly improves several aspects of our workplace, both management and employees.

Puntos a favor

Makes creating and managing the schedule a breeze. Saves us hours of work vs doing this the old way, on paper. We love that our employees can find a sub easily. This makes their job more flexible which a must so they can fit work into their busy recreation schedules.

Desventajas

I wish the price was lower. Seems a little high, however they have the best customer service.

Respuesta de When I Work

Hi Ryan, Thank you for providing your feedback, and glad you are enjoying our app! We appreciate hearing from our supporters.

Mostrando 5 opiniones de 960 Todas las opiniones

Preguntas frecuentes sobre When I Work

He aquí algunas preguntas frecuentes sobre When I Work.

When I Work ofrece los siguientes planes de precios:

  • A partir de: 2,50 US$/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de When I Work son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

When I Work admite los siguientes idiomas:

inglés

When I Work admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

When I Work se integra con las siguientes aplicaciones:

321Forms, ADP Workforce Now, Crew, Google Calendar, Google Workspace, Gusto, Meta for Business, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, Tribepad, Vend, Zapier

When I Work ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para When I Work.