Minute7

I think the simplicity of the software and the visual display of diverse information (billing, timesheets, etc.) are clear, concise and streamlined for both the user and the administrative team.

I think the biggest issue would be that the input for the data (billable time, expenses, etc.) is streamlined for daily and smaller inputs, in which it becomes cumbersome and clunky when putting in large amounts of data at one time.

We first chose Minute7 based on our need for integrating with Quickbooks desktop. Prior to M7 we were using the QB Timer File program that was difficult to keep current and distribute to individual users. The M7 sync with QB lets us set up new customers, projects and service items very quickly and have it instantly available to our employees for charging time and for transferring time back to QB at the end of the week. We also like the options for having a running timer, direct entry of hours or setting start/finish times. The large data field for time entry notes is also very useful.

We miss the previous more columnar interface that was a bit easier to use when reviewing and approving time entries. The current interface is great for the individual employee but not quite as useful for the time reviewer.

It is easy to use from the standpoint of the attorneys and the administrator. It is easy to set up a new attorney and easy for them to use. Being able to submit time from their mobile phones is a bonus. We don't lose out on travel time and time working with a client in another location.

Every once in a while I will get duplicates when I pull through to billing. I need to watch the invoices to be sure an item doesn't show up more than one month in a row. It's a random problem for which I haven't gotten a solution. Support has been extremely responsive, even on nights and weekends, on the few occasions when I have run into other problems. They've even helped me with instructions for the attorneys so that one-off errors are not repeated.