AppFolio Property Manager

4,5 (1.890)
¡Escribe una opinión!
Software de gestión de propiedades basado en la nube

Sobre AppFolio Property Manager

AppFolio Property Manager es una solución de administración de propiedades todo en uno para propiedades residenciales y comerciales, residencias de estudiantes y gestores de asociaciones comunitarias. Sus funciones incluyen marketing, arrendamiento, mantenimiento, contabilidad y creación de informes. Todo ello permite a los administradores de propiedades modernizar, automatizar y hacer crecer su negocio. La solución basada en web AppFolio también es totalmente móvil y accesible desde cualquier dispositivo.

Con AppFolio, los administradores de propiedades pueden gestionar sus cuentas, anunciar unidades vacantes, seleccionar inquilinos, cobrar alquileres, programar el mantenimiento y llevar a cabo campañas de marketing en la oficina o dondequiera que estén. El panel de control de vacantes en tiempo real de AppFolio permite a los administradores de propiedades gestionar todas sus ofertas desde una ubicación. Permite agregar y actualizar anuncios de unidades vacantes en varios sitios web, incluido el del administrador de propiedades. Los anuncios se publican con un solo clic e incluyen toda la información y las fotos de la propiedad almacenadas en AppFolio.

Con las aplicaciones de alquiler online, los posibles residentes pueden enviar y pagar tarifas de solicitud con tarjeta de crédito, introduciendo automáticamente todos los datos en AppFolio. El panel de creación de informes de la solución AppFolio proporciona a los administradores de propiedades información sencilla sobre la actividad de arrendamiento, los pagos online y más. Los propietarios y administradores de propiedades pueden maximizar los ingresos al analizar los precios de alquiler en su zona con la herramienta de comparación RentMatch de AppFolio. AppFolio proporciona plantillas de contrato de alquiler, servicio integrado de selección de inquilinos con decisiones automatizadas, integraciones con terceros y más. Los administradores de propiedades pueden aceptar pagos de alquileres y solicitudes de mantenimiento online a través de AppFolio. Estas últimas se convierten automáticamente en órdenes de trabajo.


Imágenes

AppFolio Property Manager Software - 1
AppFolio Property Manager Software - 2
AppFolio Property Manager Software - 3
AppFolio Property Manager Software - 4
AppFolio Property Manager Software - 5
AppFolio Property Manager Software - 6
Ver 7 más
Vídeo de AppFolio Property Manager
AppFolio Property Manager Software - 1
AppFolio Property Manager Software - 2
AppFolio Property Manager Software - 3
AppFolio Property Manager Software - 4
AppFolio Property Manager Software - 5
AppFolio Property Manager Software - 6

¿Tienes dudas sobre AppFolio Property Manager? Compara con una alternativa popular

AppFolio Property Manager

4,5 (1.890)
VS.
El más valorado

Precio inicial

1,49 US$
mes
199,00 US$
mes

Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funcionalidades

117
215

Integraciones

10
7

Facilidad de uso

4,5 (1.890)
4,3 (20.228)

Relación calidad-precio

4,4 (1.890)
4,3 (20.228)

Atención al cliente

4,3 (1.890)
4,1 (20.228)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

Alternativas

QuickBooks Desktop Enterprise

4,5
#1 alternativa a AppFolio Property Manager
QuickBooks Enterprise es un software de contabilidad para pequeñas empresas que proporciona acceso en tiempo real a...

ONEsite

4,3
#2 alternativa a AppFolio Property Manager
ONEsite implementa redes sociales y comunidades personalizadas para empresas que buscan conectarse con sus clientes o...

QuickBooks Payroll

4,5
#3 alternativa a AppFolio Property Manager
QuickBooks Payroll es una solución de nómina basada en la nube para pequeñas empresas que ofrece cálculos automáticos...

Yard Management Solutions

4,5
#4 alternativa a AppFolio Property Manager
Yard Management Software es un sistema de gestión de depósitos basado en la nube. Está diseñado para agilizar las...

Opiniones

Calificación general

4,5 /5
(1.890)
Relación calidad-precio
4,4/5
Funcionalidades
4,3/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,3/5

¿Ya tienes AppFolio Property Manager?

¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.

Mostrando 5 opiniones de 1.890
K David
K David
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Long Time User Still Enamorede

Revisado el 6/7/2021

We have been using for over eight years with no plans to change. The software continues to improve,...

We have been using for over eight years with no plans to change. The software continues to improve, often from user comments and experiences.

Puntos a favor

AppFolio's user interface is the best in the business. They're short development cycle offers continued platform improvements. The software does every we need as a small owner/operator.

Desventajas

The lack of an open API. Support not as responsive as it was.

Alternativas consideradas

Entrata, Rent Manager, Yardi Voyager y Buildium

Razones para elegir AppFolio Property Manager

Better user interface and price point.

Software anterior

Yardi Voyager

Razones para cambiar a AppFolio Property Manager

Best in class, elegant user interface, responsive design, early to market (we made decision eight years ago).
Sean
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A must-have for any property management company

Revisado el 26/8/2022

AppFolio has been great overall. The product does have a steep learning curve. It took at least 6...

AppFolio has been great overall. The product does have a steep learning curve. It took at least 6 months for our whole team to get comfortable using the software, but once they bought into it, it has completely transformed the way we do business.

Puntos a favor

Online rent payments, online maintenance requests, customizable reports, robust accounting features, dedicated support team, software is constantly evolving.

Desventajas

eCheck payments being returned as NSF when they shouldn't be, credit card payments are able to be cancelled months later after we've already given the money to the owner, owners aren't able to sign leases through their portal, steep learning curve.

Alternativas consideradas

Rentec Direct, Yardi Voyager y Buildium

Razones para elegir AppFolio Property Manager

We used QuickBooks prior to getting AppFolio. As a property database, QuickBooks was highly limited. The accounting features in QuickBooks are fine, but we were overwhelmed with the amount of rent checks we had to handle every month. And QuickBooks does not help at all with keeping track of work orders. As the size of our staff and the size of our portfolio both started to grow, it soon became evident that we needed a software solution that was specifically designed for property managers, rather than a generalized business software like QuickBooks.

Software anterior

QuickBooks Online

Razones para cambiar a AppFolio Property Manager

I read a lot of reviews for various property management software solutions, and most of them pointed to AppFolio as being the best one. It might not be the cheapest one, but in my opinion it is well-worth the investment.
Tara
Tara
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Sad to be looking elsewhere.

Revisado el 11/8/2018

Initially, I was thrilled with Appfolio. They had live support, and same day follow up calls when...

Initially, I was thrilled with Appfolio. They had live support, and same day follow up calls when submitting tickets. Suggestions on the user forum were implemented, or at the very least, were updated by Appfolio so we knew they were aware and cared. None of that anymore, but we are regularly being innundated with value added junk that we can pay for if we want it or obscure improvements that seem pretty specialized/not broadly impactful. Meetups, etc. are heavily geared toward sales/recruitment and have virtually no value for current clients. I was fine with shrugging my shoulders as this is often how things go with growing companies, but looking completely unprofessional to my tenants/owners due to unreliable email/text, suppressed fee accounting/commingling problems (that are legit problems, not user error), and confusing owner statements have me in talks to switch. Property managers are dealing with stigma to start with - I don’t need my management software making my company look unreliable/unprofessional/untrustworthy on top of it. Not to mention - I dread having to explain during a state audit why income is “suppressed” from owner reporting.

Puntos a favor

Extremely easy to navigate/train employees to use, tenant rent payment/owner contributions are free with ACH, application-move in flow is smooth, mobile app works well, available property postings look great on my website.

Desventajas

Suppressed fees amount to commingling, and that is so bad. It could easily be resolved and the idea has lots of votes in the forum yet it remains unaddressed. Not to mention, suppressed application fees can be passed on to an owner before you need to refund the fee depending on the timing and that leads to a nightmare of accounting, and having to explain to an owner why you are unprofessionally having to withhold the money in the next month. I tried to get help from support to no avail (it was repeatedly blown off as user error) so then I started going to their live meetups when they came to town begging for help from support in person to make it clear it is not user error. That led to more dissmissal from user support as being due to user error, so I finally said I wasn’t taking no for an answer. After talking to tons of people, I finally got a support person who understood what I was saying, and all they could offer was a VERY time consuming work-around. The integrated email/text feature often fails and does not notify you that it failed causing huge problems. Notification emails when a lead inquires have started being unreliable. If tenants wait too long to respond to an email I sent via appfolio, they are told the thread has expired. Since every email sent from appfolio is sent from a different spammy looking email address, I get frustrated tenants asking which of the 15 email addresses they should use to reach me. Owner statements are confusing to owners.

Respuesta de AppFolio

Hello Tara, thank you for taking the time to leave this review. We understand your frustration and we are glad that you were able to talk through these items with one of the managers on our Customer Success Team. Based on your business practices, not consistently paying our your suppressed fees seems to have caused an issue with your owner's statements. We hope, after speaking with a manager, you will be able to establish a good cadence of paying these in order to avoid error in the future. We take our client feedback seriously and take all of it into consideration when building and improving new features. We hope you will stick with us and continue to provide this vital feedback.

Jessica
Calificación general
  • Sector: Propiedad inmobiliaria comercial
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Using AppFolio for property management

Revisado el 26/7/2022

I have been very pleased with AppFolio. For several years we have used it as its minimum abilities...

I have been very pleased with AppFolio. For several years we have used it as its minimum abilities but more recently discovered it has many other features that make managing properties easier and more efficient. The online training articles are very helpful and most of the time answer all of our questions.

Puntos a favor

The software was easy to use. I started using it without any training but because I was familiar with several pother software programs was able to navigate through pretty easily. It's intuitive and user friendly. The self help articles are also very handy and most of the time answer my questions.

Desventajas

There is a minimum number of units we had to maintain in oder to begin using AppFolio. And a minimum monthly amount to spend. For serval years we had to pay for more than we needed to meet this minimum amount monthly. Because we bill our properties back per unit, our company had to incur the additional expense until we were large enough.

Alternativas consideradas

RealPage y Yardi Voyager

Razones para elegir AppFolio Property Manager

AppFolio offered more reporting and features and property owners we were pursuing as clients were already familiar with AppFolio.

Razones para cambiar a AppFolio Property Manager

The pricing was better. Also, RealPage does not allow you to directly send ACH payments to owners. You have to download an ACH file and send it to your bank. This requires additional work for us.
Yan
Yan
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Great product and really terrible support

Revisado el 18/7/2019

It is a tough call because the product is good. We migrated from Yardi and don't regret it BUT if...

It is a tough call because the product is good. We migrated from Yardi and don't regret it BUT if I knew how weak the support team and the nightmare that we would have (for 7 months we couldn't reconcile bank accounts and the "boarding team" simply vanished) I would most likely have stayed with Yardi.

Puntos a favor

The software is definetly the right product. It is intuitive and very easy to use. Having used Yardi for 10+ years this product is simply outstanding. It is definitely not even close to what you can do in Yardi, but for 90% of what most of us do, it is allot easier and quicker then Yardi.

Desventajas

The company is suffering from a very bad support team. When they sell you the product it almost seems that these guys mastered the art of eSupport and you can solve problems with a click. This couldn't further from the truth. For most of the "how to" problems they are quick to respond and usually send you a quick article on how to. The problem becomes when you have a real problem, like late fees simply not posting the correct amounts at the wrong dates, or bank account balances don't add up...in general bigger problems call for a "we will put our head in the sand and hope it goes away" mentality.

Mostrando 5 opiniones de 1.890 Todas las opiniones

Preguntas frecuentes sobre AppFolio Property Manager

He aquí algunas preguntas frecuentes sobre AppFolio Property Manager.

AppFolio Property Manager ofrece los siguientes planes de precios:

  • A partir de: 1,49 US$/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de AppFolio Property Manager son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

AppFolio Property Manager admite los siguientes idiomas:

inglés

AppFolio Property Manager admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

AppFolio Property Manager se integra con las siguientes aplicaciones:

ButterflyMX, Conservice ESG, Happy Property, Homebase, Knock, NetVendor, Opiniion, RentCheck, ShowMojo, zInspector

AppFolio Property Manager ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para AppFolio Property Manager.