---
description: Busca información actualizada sobre Wati. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Wati con productos similares hasta encontrar la opción adecuada.
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title: Wati: precios, funciones y opiniones | GetApp España 2026
---

Breadcrumb: [Inicio](/) > [Software de chatbot](/directory/2795/chatbot/software) > [Wati](/software/2068239/wati)

# Wati

Canonical: https://www.getapp.es/software/2068239/wati

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Siguiente: [Página siguiente](https://www.getapp.es/software/2068239/wati?page=2)

> Wati es una herramienta automatizada de marketing, ventas, servicio y asistencia para empresas que desean usar WhatsApp como herramienta de comunicación a fin de vender más productos y servicios.
> 
> Veredicto: 205 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.6/5** | 205 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.3/5 | Basado en las opiniones generales |
| Funcionalidades | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: WATI
- **Constitución**: 1998

## Contexto comercial

- **Precio inicial**: 59,00 US$
- **Modelo de precios**:  (Prueba gratuita)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: chino, chino tradicional, español, hindi, inglés, portugués, portugués de Brasil, portugués de Portugal, árabe
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudí, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funcionalidades

- AI Copilot
- API
- Análisis de atención al cliente
- Arrastrar y soltar
- Asistencia al cliente
- Automatización de marketing
- Autoresponders
- Base de datos de clientes
- CRM
- Chat en tiempo real dirigido a consumidores
- Chat en vivo
- Chat y mensajería
- Chatbot
- Creación de informes/análisis
- Customer Communication
- Desarrollo sin código
- Envío masivo de mensajes de texto
- Gestión de bandeja de entrada
- Gestión de clientes potenciales
- Gestión de contactos

## Integraciones (en total: 10)

- Google Sheets
- HubSpot Content Hub
- Klaviyo
- Pabbly Connect
- Shopify
- WhatsApp
- WooCommerce
- Zapier
- Zoho CRM Plus
- Zoho Flow

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de chatbot](https://www.getapp.es/directory/2795/chatbot/software)

## Categorías relacionadas

- [Software de chatbot](https://www.getapp.es/directory/2795/chatbot/software)
- [Software de compromiso del cliente](https://www.getapp.es/directory/650/customer-engagement/software)
- [Software para envío de SMS](https://www.getapp.es/directory/1291/sms-marketing/software)
- [Herramientas de mobile marketing](https://www.getapp.es/directory/309/mobile-marketing/software)
- [Software de soporte al cliente](https://www.getapp.es/directory/562/customer-support/software)

## Alternativas

1. [Freshdesk](https://www.getapp.es/software/10317/freshdesk) — 4.5/5 (3470 reviews)
2. [Slack](https://www.getapp.es/software/91563/slack) — 4.7/5 (24185 reviews)
3. [LiveAgent](https://www.getapp.es/software/91301/liveagent) — 4.7/5 (1787 reviews)
4. [Intercom](https://www.getapp.es/software/91379/intercom) — 4.5/5 (1135 reviews)
5. [LiveChat](https://www.getapp.es/software/8385/livechat) — 4.6/5 (1727 reviews)

## Opiniones

### "Amazing Product, a Must have for any business" — 5.0/5

> **Naman** | *4 de abril de 2025* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The Ease of setup of Chatbots and how seamlessly integrations with different tools can be done.
> 
> **Desventajas**: Google Sheets Plugin, tends to not work properly randomly.
> 
> My Overall experience has been quite amazing, they have a great support team and an even better product development team.

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### "Easy-to-use WhatsApp automation tool for growing teams" — 5.0/5

> **Jasvinder** | *18 de abril de 2026* | Investigación | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: Wati makes it very easy to manage WhatsApp conversations in one place. The interface is simple, and features like automation, quick replies, and chatbot help save a lot of time. It’s especially useful for handling multiple customer queries efficiently.
> 
> **Desventajas**: There are occasional delays and some features could be more customizable. Pricing can feel a bit high for smaller teams, and initial setup might take some time to fully understand.
> 
> Overall, my experience with Wati has been positive. It has helped improve our response time and made customer communication more organized. Despite a few minor issues, it’s a reliable tool for businesses handling high volumes of WhatsApp interactions.

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### "WATI support system not good\!" — 1.0/5

> **Akshay** | *19 de septiembre de 2025* | Producción de alimentos | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: Wati's support system is extremely disappointing and unreliable, making it frustrating to get proper help.
> 
> **Desventajas**: I have asked many questions over the last 3 days. No one has been there to answer my questions, and no one there for help.
> 
> Using Wati has been frustrating; the support is weak, the platform feels unstable, and issues remain unresolved.

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### "Wati helped us to improve connection with learners" — 5.0/5

> **Usuario verificado** | *24 de diciembre de 2025* | Aprendizaje en línea | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I liked most about WATI is how easily it manages WhatsApp conversations in one place. The interface is simple, and it really helps us respond faster to customers and stay organized also very good at sending WhatsApp messages to learners.
> 
> **Desventajas**: Easy to handle, very good interface, easy to send messages to learners, and easy analysis of the campaign, like how many read, delivered, and failed
> 
> I have been using Wati for 2 years. My experience with Wati is very good. From this, it's easy to connect with learners and also get responses

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### "Great WhatsApp Automation Platform" — 5.0/5

> **Usuario verificado** | *23 de diciembre de 2025* | Diseño gráfico | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: WATI is a trusted and robust platform for WhatsApp Business automation.
Its strength is at the intersection of automation, flexibility and scalability.

This enables us to develop next-level WhatsApp flows, templates and customer journeys while also maintaining a personalized experience.
It has a good integration with tools like Zapier, CRM systems, and external databases so it’s best suited for more complex business processes.
> 
> **Desventajas**: Currently, I have not faced any serious cons.

Most of the challenges we have had are related to first-time setup and learning, but that is normal for such a powerful and versatile system.
> 
> WATI has worked really well for handling support at scale using WhatsApp.

It reduced response times by more than half, improved the quality of automation for agents, and vastly increased customer satisfaction.

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## Enlaces

- [Ver en GetApp](https://www.getapp.es/software/2068239/wati)

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| en-AU | <https://www.getapp.com.au/software/2068239/wati> |
| en-CA | <https://www.getapp.ca/software/2068239/wati> |
| en-GB | <https://www.getapp.co.uk/software/2068239/wati> |
| en-IE | <https://www.getapp.ie/software/2068239/wati> |
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| en-SG | <https://www.getapp.sg/software/2068239/wati> |
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| es | <https://www.getapp.es/software/2068239/wati> |
| es-CL | <https://www.getapp.cl/software/2068239/wati> |
| es-CO | <https://www.getapp.com.co/software/2068239/wati> |
| es-MX | <https://www.getapp.com.mx/software/2068239/wati> |
| pt | <https://www.getapp.com.br/software/2068239/wati> |
| pt-PT | <https://www.getapp.pt/software/2068239/wati> |

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