TRIFFT
Sobre TRIFFT
TRIFFT es un proveedor en la nube que ofrece programas de fidelización a comercios minoristas. La solución se centra en crear experiencias de club personalizadas, tanto online como en tienda física.
TRIFFT garantiza que los especialistas en marketing minorista estén equipados con las herramientas necesarias para diseñar, implementar y operar programas de fidelización altamente eficaces en toda la base de clientes. Su software permite a las empresas aprovechar los beneficios de las iniciativas dinámicas de fidelización, atraer a nuevos clientes y retener a los miembros existentes con incentivos actualizados y modernos.
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13 opiniones
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- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
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Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Amazing platform for our loyalty needs!
Revisado el 3/11/2022
Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is...
Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is still working on new modules in a very creative way!
Puntos a favor
Great customer service, quick response, fast implementation.
Desventajas
Suits perfectly for our needs so I can´t find any cons.
Respuesta de TRIFFT ME
Dear Patrik,
Thank you for the amazing review of our loyalty platform. We're glad to hear that our customer service, quick response, and fast implementation exceeded your expectations. We're happy that it suits your needs perfectly and that you find it easy to use. Your positive comments on our customer service and new modules being developed in a creative way are greatly appreciated.
Thank you for choosing Trifft.
Best regards,
TRIFFT team!
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
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- Probabilidad de recomendación 8.0 /10
Great loyalty platform
Revisado el 8/10/2024
I've been using Trifft for over a year now at our restaurant, and it's been a fantastic addition to...
I've been using Trifft for over a year now at our restaurant, and it's been a fantastic addition to our loyalty and customer engagement strategy. One of the best things about the platform is how seamlessly it integrates with our existing softwares. Having all our customer data in one place has made operations more efficient and allowed us to get a clearer picture of our customer base.
The customer service from Trifft is excellent - quick response times and a knowledgeable team that truly understands loyalty programs. They’ve provided invaluable advice on strategies that have helped us drive customer retention and maximise engagement.
We've seen great results from using Trifft, particularly with average order value. Our loyalty members show a noticeably higher AOV than those who only receive email promotions, proving the platform's effectiveness in fostering repeat business.
The backend is intuitive and easy to use, and the analytics provided give us a comprehensive view of how our loyalty program is performing, enabling us to make data-driven decisions.
Overall, it has become an essential tool for our business, and we highly recommend it to anyone looking to build a stronger customer loyalty program.
Puntos a favor
Great customer service; fast, knowledgeable support team that provides expert advice on loyalty strategies.
Desventajas
Occasionally, we encountered bugs that required new app updates, which could take some time to resolve, but the team always acknowledged them and worked hard to fix the issues quickly.
- Sector: Comercio minorista
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
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- Probabilidad de recomendación 7.0 /10
2in1 platform for web and app
Revisado el 11/1/2023
Puntos a favor
It's super easy to publish any post. The post is published both on the website and in the app and does not need to be shared twice.
Desventajas
Unable to upload unique codes. But Trifft is already working on this problem.
- Sector: Comercio mayorista
- Tamaño de la empresa: 10.000+ empleados
- Software usado Semanalmente durante Más de dos años
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- Probabilidad de recomendación 10.0 /10
The go-to platform for loyalty!
Revisado el 9/11/2022
Excellent experience throughout the implementation process as the team is really supportive and...
Excellent experience throughout the implementation process as the team is really supportive and knowledgeable, took the time to guide us through numerous training sessions and thus leading us to having an easy-to-use loyalty platform in our hands.
Puntos a favor
TRIFFT's loyalty cloud platform is one of the fastest to implement and affordable loyalty platforms that we have come to use and benefit from in our company.
Desventajas
One may argue that the integration with other systems of our company might be least enjoyable in terms of roll-out of the platform but we did not consider this to be anything major as we had numerous discovery and alignment sessions before the implementation even started so "props" to the TRIFFT team.
- Sector: Comercio mayorista
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante 6-12 meses
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- Probabilidad de recomendación 10.0 /10
A go-to platform for a modern loyalty program with hands-on support
Revisado el 19/1/2023
We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling...
We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling out a full-featured mobile app-based loyalty program. We were looking for an easy-to-use and flexible system that would seamlessly fit into our existing technology infrastructure and allow for updates to be made in seconds. TRIFFT served this purpose perfectly by not only providing us with the loyalty platform, but also offering meaningful consultations about loyalty mechanics, market standards and overall design, as well as responsive support at any time
Puntos a favor
Super easy-to-use platform with a wide range of features. From setting up rewards, editing venues to sending push notifications, everything is a matter of a click. The TRIFFT team handled the onboarding process professionally, making sure all relevant people were on board from day one. Additionally, the availability of a SLA gives us confidence that our loyalty program is being well-taken care of 24/7.After successful deployment in Slovakia as a first country, we are now rolling the solution out to further markets.
Desventajas
There is some opportunity to improve admin management interface and add more advanced features (like change log or marketing automation features). Embedding AI would be a great addition for the future if applicable in a meaningful way.
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Preguntas frecuentes sobre TRIFFT
He aquí algunas preguntas frecuentes sobre TRIFFT.P. ¿Qué tipo de planes de precios ofrece TRIFFT?
TRIFFT ofrece los siguientes planes de precios:
- A partir de: 250,00 US$/mes
- Modelo de precios: Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de TRIFFT?
Los clientes habituales de TRIFFT son:
51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite TRIFFT?
TRIFFT admite los siguientes idiomas:
alemán, checo, eslovaco, inglés, polaco, rumano
P. ¿TRIFFT es compatible con dispositivos móviles?
TRIFFT admite los siguientes dispositivos:
P. ¿Con qué otras aplicaciones se integra TRIFFT?
TRIFFT se integra con las siguientes aplicaciones:
Bloomreach, Firebase, Mailchimp, Mailgun, Microsoft Power BI, Storyous, Twilio
P. ¿Qué tipo de asistencia ofrece TRIFFT?
TRIFFT ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
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