Sobre Snowball

Snowball is a cloud-based fundraising software that helps nonprofit organizations collect donations via text messages, campaigns, engaging donation pages, and auctions. With Snowball, organizations can maintain records of donors and donations, generate insights, and make data-driven decisions through reports.

Dispositivos

Tamaño de la empresa

P M G

Funcionalidades

Funcionalidades totales de Snowball: 20

  • Acceso móvil
  • Creación de informes/análisis
  • Donaciones en línea
  • Donaciones por móvil
  • Donación recurrente
  • Gestión de campañas
  • Gestión de compromisos de donación
  • Gestión de cotizaciones
  • Gestión de donaciones
  • Gestión de donantes
  • Gestión de eventos
  • Gestión de la recaudación de fondos
  • Gestión de membresías
  • Gestión de voluntariado
  • Mensajería SMS
  • Panel de actividades
  • Para organizaciones sin ánimo de lucro
  • Procesamiento de pagos
  • Seguimiento de donaciones
  • Seguimiento de la asistencia

Alternativas

Neon CRM

4,4
#1 alternativa a Snowball
Miles de organizaciones sin ánimo de lucro usan el software CRM de Neon para organizaciones sin ánimo de lucro para...

NationBuilder

3,8
#2 alternativa a Snowball
NationBuilder es un software de gestión de campañas para organizaciones políticas y sin ánimo de lucro que ayuda a...

DonorSnap

4,4
#3 alternativa a Snowball
DonorSnap proporciona capacidades de gestión de donantes en la nube que abarcan mantenimiento de registros de contacto,...

MobileCause

4,5
#4 alternativa a Snowball
MobileCause es una solución de gestión de eventos y recaudación de fondos para organizaciones sin ánimo de lucro. Ayuda...

Opiniones

Calificación general

4,7 /5
(7)
Relación calidad-precio
3,5/5
Funcionalidades
4,3/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,5/5

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Mostrando 5 opiniones de 7
Usuario verificado
Calificación general
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

It was intuitive and easy to use.

Revisado el 23/2/2018

The ability to use a product that makes my life easier. Good product and very well developed.

The ability to use a product that makes my life easier. Good product and very well developed.

Puntos a favor

I liked how it was very easy to find the information that you were looking for. For my team and I we like/want/need platforms that are easy to use.

Megan S.
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Otro durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Already Recommended to People

Revisado el 4/5/2021

So easy! I've used other platforms that require six months of prep work before the event because...

So easy! I've used other platforms that require six months of prep work before the event because the platforms are so convoluted and complicated. Snowball takes the basics of what you need to run an online auction and keeps them easy. You don't need to be incredibly tech-savvy to run this platform! It's quick and simple to set up a new event. Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.

Puntos a favor

This software was such a blessing for our silent auction in February. I researched multiple options for our organization's first virtual auction and was blown away by how expensive everything has become. Other options are easily over $1,000, charge per "event", place strict limitations on the number of items/bidders, or charge insanely huge processing fees. Snowball was by far the most affordable choice and it offers unlimited items and bidders with a smaller processing fee. Additionally, the software fee is annual and we can use the platform as often as we want over the course of the year! We literally couldn't have met our event revenue goal if not for Snowball's affordability.

Puntos en contra

I'd like to see a "shopping cart" for bidders who win more than one item. We had multiple winning bidders who won more than one item and they had to pay for each thing separately. I've used auction platforms before that will take a winner's goods and put them into a cart for a quick, one-time checkout. Because we had winners with 3-5 items, a handful of them opted to send us a check for the entire amount since paying five different times was inconvenient. Being able to move the listed items would also be a great feature—we added items as they were collected/donated and then when we wanted to reorder the lineup, we had to delete every single item and re-create them to get them to appear in the order we wanted.

Susan P.
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good Value

Revisado el 4/5/2021

Good. My representative is very attentive

Good. My representative is very attentive

Puntos a favor

Easy to use. Lots of help with technical issues.

Puntos en contra

Not as many options as more expensive text to give options.

Joanna C.
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Good Value - Nice Features

Revisado el 4/5/2021

As I learn the software, I continue to find new uses for our organization. I believe this product...

As I learn the software, I continue to find new uses for our organization. I believe this product is versatile and has a lot to offer for the price. Customer service is 5-star - quick responses and very helpful.

Puntos a favor

I really like the ease of use. The software is intuitive. I appreciate not only being able to run a fundraising campaign, but I also like the ticketing feature. Moving to virtual concerts and not needing assigned seating, this basic ticketing feature has been a great low-cost way to sell tickets.

I also like the reports and filter option. I can easily export data.

Having the option of "text-to-give" is a nice feature and is easy to set up.

Puntos en contra

Although the pros far outweigh the cons, I would appreciate an easier way to reconcile deposits. The deposit detail provided doesn't always reflect actual transaction activity in the case of issuing refunds. Customer service does provide the detail, thought, when asked.

Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with the need to refund. My organization is still charged the processing fees. I would imagine this is "industry standard".

I would love to have a way to send an email blast to event ticket purchasers. I was told this feature is "on the roadmap", though.

One little con is not being able to highlight text to copy/paste when creating a campaign. If I highlight by clicking and dragging (out of habit), I typically get kicked out and loose edits.

Usuario verificado
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Customer Service for the Win

Revisado el 4/5/2021

Good user interface.

Good user interface.

Puntos a favor

What I love most about this product is its customer service accessibility. While the product may not have all the bells and whistles that some more expensive lines have, the team is always ready and willing to make modifications so it fits your needs well.

Puntos en contra

Some features you find with pricier competitors are not available.

Mostrando 5 opiniones de 7 Todas las opiniones

Preguntas frecuentes sobre Snowball

He aquí algunas preguntas frecuentes sobre Snowball.

Snowball ofrece los siguientes planes de precios:

  • A partir de:
  • Modelo de precios: Gratis, Suscripción
  • Prueba gratis: No disponible

No tenemos información sobre las características de Snowball

Los clientes habituales de Snowball son:

Trabajador autónomo, 2-10, 11-50, 51-200

No tenemos información sobre los idiomas que admite Snowball

Snowball admite los siguientes dispositivos:

No tenemos información sobre los tipos de integración de Snowball

Snowball ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Base de conocimientos

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