Ezus

4,6 (40)
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Solución de planificación de viajes personalizada para DMC y planificadores de viajes

Sobre Ezus

Ezus es un software de planificación de viajes basado en la nube que ayuda a las DMC (empresas de gestión de destinos, por sus siglas en inglés), agencias y planificadores de viajes a crear y vender propuestas de viajes personalizadas, automatizar programas y centralizar proveedores. La plataforma incluye herramientas para administrar catálogos, programas, presupuestos, documentos, ventas, finanzas, tareas y más.

Ezus centraliza la información de clientes y proveedores en una única herramienta colaborativa a través de su catálogo y CRM interno. Para administrar proyectos, los usuarios pueden crear tareas con recordatorios y plazos y actualizar el estado de los proyectos. El panel de estadísticas proporciona información sobre el estado de los proyectos en curso, las tareas abiertas y los márgenes y presupuestos potenciales. La vista general del canal de ventas mantiene a los usuarios actualizados sobre las etapas de los acuerdos.

Ezus permite a las agencias de viajes optimizar su catálogo mediante la organización y clasificación de productos y ofrece la posibilidad de reutilizar y personalizar las ofertas de viaje. La elaboración instantánea de presupuestos desde la pantalla del programa permite a los usuarios modificar precios y administrar márgenes. Los documentos de viaje se pueden generar con un solo clic para enviarlos a los clientes. Ezus también incluye herramientas para administrar las finanzas a fin de garantizar que todos los pagos se realicen y cobren de manera oportuna.

Precios desde:

75,00 €/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Clientes habituales

  • Trabajadores autónomos
  • Empresas pequeñas (2-50)
  • Empresas medianas (51-500)
  • Empresas grandes (500 o más)

Implementación

  • Basado en la nube
  • Entorno local

Disponible en los países siguientes

Albania, Alemania, Andorra, Angola, Anguila y otros 186

Idiomas admitidos

alemán, español, francés, griego, inglés y otros 3

Precios desde:

75,00 €/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Imágenes

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Funcionalidades

Funcionalidades totales de Ezus: 49

  • API
  • Alertas y notificaciones
  • Análisis financiero
  • Base de datos de clientes
  • CRM
  • Categorización/Agrupación
  • Contenido dinámico
  • Control de presupuestos
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de itinerarios
  • Creación de marca personalizable
  • Creación de paquetes
  • ERP integration
  • Facturación
  • Gestión de calendarios
  • Gestión de clientes
  • Gestión de documentos
  • Gestión de facturas
  • Gestión de flujos de trabajo
  • Gestión de inventarios
  • Gestión de políticas
  • Gestión de precios
  • Gestión de proveedores
  • Gestión de proveedores
  • Gestión de recursos
  • Gestión de reservas
  • Gestión de reservas
  • Gestión de restricciones
  • Gestión de usuarios
  • Gestión de viajes
  • Gestión del pipeline de ventas
  • Importación y exportación de datos
  • Informes personalizables
  • Integración contable
  • Pagos electrónicos
  • Panel de actividades
  • Panel de comunicaciones
  • Para agencias de viajes
  • Presupuestos y estimaciones
  • Price/Margin Management
  • Procesamiento de pagos
  • Recordatorios
  • Reserva de actividades
  • Seguimiento de estado
  • Sistema central de reservas
  • Third-Party Integrations
  • Varias divisas
  • Varios idiomas

Alternativas

Salesforce Sales Cloud

4,4
#1 alternativa a Ezus
Salesforce Sales Cloud es una aplicación de CRM basada en la nube de Salesforce. Sales Cloud ayuda a los equipos de...

Travefy Agent

4,5
#2 alternativa a Ezus
La solución todo en uno de Travefy está creada para agencias de viajes. Incluye herramientas para itinerarios,...

Tourwriter

4,5
#3 alternativa a Ezus
Software de itinerarios personalizados, elegido por operadores de viajes y turismo. Únete a cientos de usuarios en todo...

Tourplan

5
#4 alternativa a Ezus
Tourplan es un software de gestión para operadores turísticos que ha sido diseñado para ayudar a las empresas a...

Opiniones

Calificación general

4,6 /5
(40)
Relación calidad-precio
4,4/5
Funcionalidades
4,5/5
Facilidad de uso
4,3/5
Asistencia al cliente
5,0/5

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Mostrando 5 opiniones de 40
Selim
Selim
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Powerful and Complete Software for Trip Productions

Revisado el 11/2/2024

My overall experience with Ezus has been overwhelmingly positive. It has transformed the way our...

My overall experience with Ezus has been overwhelmingly positive. It has transformed the way our agency operates, from planning to execution. The time saved in creating customized itineraries and managing suppliers has been invaluable, and the increase in request conversions by more than 50% is a testament to its effectiveness.

Puntos a favor

The most impressive aspect of Ezus is that it simplifies the travel planning process significantly.

The platform helps us to create tailor-made trips quickly, which is a game-changer for travel agencies. The customizable and interactive program and itinerary builder allows for efficient automation, making the customization process a breeze.

Another standout feature is the automated budget builder with its user-friendly interface and automatic margin configurations, which can be easily adjusted as needed.

Above all, we really like the generation of personalized travel documents in multiple languages and the streamlined supplier management system is also a notable advantage that enhances the overall functionality of Ezus.

Desventajas

We should have switched to Ezus sooner.

Alternativas consideradas

Wetu, MYT SaaS y Travefy Agent

Razones para elegir Ezus

We switched because Ezus offered us more customization both on the software and also the final travel documents saving us valuable time.

Software anterior

Tourwriter y Tourplan

Razones para cambiar a Ezus

The decision to go with Ezus was driven by its comprehensive set of features tailored specifically for travel agencies. The seamless integration of itinerary planning, budget management, document generation, and supplier handling in one platform was a significant factor. Additionally, the positive reviews from other travel experts and the no-commitment trial period made it an easy choice to at least explore what Ezus had to offer, and it did not disappoint.

Respuesta de Ezus

Thank you very much for your detailed review of Ezus. It's a real pleasure to know that our software has considerably simplified your travel planning process and enabled you to quickly create tailor-made trips for your customers.

We're delighted to hear that you particularly appreciate our features such as the customizable program and itinerary generator.

We look forward to continuing our collaboration and contributing to your success.

Nicolas
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

A super-efficient daily companion

Revisado el 1/2/2024

We had a traditional way of working and we wanted to automate and make our process more efficient....

We had a traditional way of working and we wanted to automate and make our process more efficient. It took some time to find our bearings in this new environment, which was changing our usual way of working. But the tool is really excellent and has met our expectations. Customer service is fast and efficient.

Puntos a favor

We like Ezus for its simplicity and ease of use. We spent a lot of time integrating it into our internal operations. Today, it's an indispensable solution for monitoring our customers from the moment they make contact, to the creation of their trip and its completion.

Desventajas

It took us some time to integrate it. The solution is easy to use, but you have to understand the logic. It was complicated to adapt and use it in our own way.

Respuesta de Ezus

Thank you very much for your review of Ezus. We're delighted to hear that our software has become an indispensable daily companion for your agency, enabling you to efficiently track your customers at every stage of their trip.

We understand that integrating new software can take time and require you to adapt your working methods. However, we're pleased to see that despite these initial challenges, you've found Ezus to be excellent, and that it has met your expectations in terms of automation and efficiency.

Thank you again for your trust and support. We look forward to continuing our collaboration and contributing to the success of your agency.

Rok
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great experience

Revisado el 21/1/2025

We are happy to use it as it generates documents as we wanted them.

We are happy to use it as it generates documents as we wanted them.

Puntos a favor

It generates various itineraries and other files.
We keep all documentation in one location and we can nicely share all documentation in client space.

Desventajas

It can be slow and requires (too) many clicks to get what you want in the itinerary builder. I would appreciate slightly more from CRM side.

Alternativas consideradas

Wetu y Travefy Agent

Razones para cambiar a Ezus

The other options did not generate itinerary as we wanted.

Respuesta de Ezus

We appreciate your constructive feedback on the itinerary builder’s speed and navigation. Optimizing workflow efficiency is an ongoing focus, and we’re continuously working to refine the user experience while maintaining the flexibility that makes Ezus unique. Your comment on the CRM aspect is also valuable, and we’ll take it into account as we develop future improvements.

Compared to alternatives like Wetu and Travefy, we’re glad that Ezus provided the document customization you were looking for. Each platform has its strengths, and our goal is to offer a solution that not only generates tailored itineraries but also serves as a comprehensive tool for your business.

It's only the beginning on our adventure!

Angeliki
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Was initially excited but...

Revisado el 22/7/2023

They do not even give a trial period for you to see if the system is good for you and your business...

They do not even give a trial period for you to see if the system is good for you and your business needs. Just a short demo (they show what they want only) and then they bombard you with emails to pay the subscription. And of course, no refund even if you reach out shortly after the purchase to tell them that this is not what you were looking for and expecting. Totally my fault though. When no free trial is offered that should gain suspicion. Anyway, this might work for lots of people but definitely does not work for me since I want something that is automated and makes my life easier not harder.

Puntos a favor

Very good support although I was appointed to a person that was new at Ezus and was not actually able to train me and answer my questions. When I contacted them with issues they immediately got back to me though. Some nice features but definitely the UI is outdated. I would be better off using Microsoft Word and PPT and Adobe PDF.

Desventajas

If you are looking for software in which you will be using Word, Excel, and PowerPoint using variables, then this is for you. Unfortunately, this is not the case for me. I wanted software that will get the hectic work of creating itineraries in Word and PPT off my shoulders and have a more intuitive system with an easy-to-use drag-and-drop builder that will present the trip plan in a beautiful way without any hassle. Ezus is not like that. You have to put tons of work into the system before it can work for you. Each Word and PPT has to be set by you with variables so that the final result appears properly - in many cases, it does not - like when a tour description is big I had to manually add a page and make sure that the description fits. If I did not do that the description would be a complete mess and the system does not add space automatically to fit the input lines. To be honest, the most frustrating part was the fact that during the presentation the person that was appointed to present the software never told me that I had to put so much work to set all the pre-set docs (word docs that are there, and ppt's) with variables to fit your needs. And what if I am not good with using variables and understanding how they should work? No one told me that the whole system is based on Microsoft (word & ppt). If I had known from the beginning I would have never paid - the very expensive price (way more expensive than competitive software doing the same or even better work).

Respuesta de Ezus

Hello Angela,

Thank you for your honest feedback, which I think deserves to be studied in depth by us.
From your exchanges with our team, the real point was the modelling of your documents, which was neglected by one of our Account Managers. As we understand it, your expectation was to have a presentation generated directly without having to customise a document and to be able to modify the rendering online.

Among our current 1,400 weekly users, generating documents in PPT, Word, Excel or PDF format is an essential requirement. And on Ezus, when configuring your account, customising your document templates allows you to have your own identity and design within your automatic travel documents.

As the software is constantly evolving thanks to our in-house team of developers, we are currently working on improvements in this area thanks to your feedbacks.

I'd like to take you through this stage together, and introduce you to all the other modules in the software that will satisfy you just as much!

Alice
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

The software that meets our needs on many functionnalities

Revisado el 26/9/2023

Great experience with this software since its beginnings ! It has allowed us to promote our...

Great experience with this software since its beginnings ! It has allowed us to promote our commercial offers in a few clicks and get more market share. A lot of improvement has been made on functionalities thanks to the fact that they listen to our feedback. It is a tool that has great prospects for development and performance.

Puntos a favor

The ease of use during or everydays tasks. The ease of communicataion with an available and listening team. The creative possibilities on the different support. The few little details on functionnalities that make the diffrence with other software.

Desventajas

Behind the scenes there is a lot to consider and to implement, it requires a staff dedicated or very well trained and a rigorous work.The software can evoluate fast, we need to keep up for new functionality and evolve with it.

Respuesta de Ezus

Thank you very much for your detailed review of Ezus. It's a real pleasure to know that our software meets your needs across a wide range of functions, enabling you to promote your commercial offers with just a few clicks, helping you to gain market share.

We're delighted to hear that you appreciate how easy it is to use Ezus on a daily basis, as well as the availability and attentiveness of our team. Your feedback is essential to enable us to constantly improve our software and add new features.

We are proud of our long-standing collaboration with your agency, and are pleased to note that the good contact with our management was a determining factor in your choice of Ezus. We will continue to work hard to provide you with the best possible solutions and contribute to your success.

Mostrando 5 opiniones de 40 Todas las opiniones

Preguntas frecuentes sobre Ezus

He aquí algunas preguntas frecuentes sobre Ezus.

Ezus ofrece los siguientes planes de precios:

Los clientes habituales de Ezus son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500

Ezus admite los siguientes idiomas:

alemán, español, francés, griego, inglés, italiano, neerlandés, portugués

Ezus admite los siguientes dispositivos:

Ezus se integra con las siguientes aplicaciones:

Salesforce Sales Cloud, Typeform, Zapier, mTrip

Ezus ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Ezus.