Yardi Voyager

Once set up, Yardi does a great job automating the management of our properties. We have also been able to use automated receipts and payments to allow us to process transactions wherever we are. Yardi has been built around real estate and that is evident!
Customer service has also been excellent. Support reps are dedicated to helping resolve issues and follow up is great.

Set up is a bit complex and choppy. Support is available and helpful, but there is not a lot of written documentation to rely on. The structure of the system and how it works is not very intuitive and you need help to get most things done.
We are a Mac shop and have had significant difficulties getting set up. However, we got there and are doing great!

So many tools and resources are available and the data/reporting is extensive.

The interface is old fashioned and can be difficult to navigate.

the occupancy and lease percentage on the dashboard

the leasing process, it was ok but not as efficient as other software

I love that the software offers everything we need in terms of commercial property management, and running the day to day management

That each tool we want to add is like an add on, and not like one big software

There isn’t much that Yardi can’t do. Very detailed reporting which is customizable. Excellent costumer service

The initial set up can be tedious but really Yardi supports are very involved to make it as easy as possible