Sobre VolunteerMatters

VolunteerMatters is a cloud-based software designed to help non-profit organizations recruit, train and manage volunteers on a unified platform. It enables stakeholders to share various volunteer opportunities on social media platforms and publish project-specific landing pages taken from volunteer recruitment sites including VolunteerMatch and All for Good.

Features of VolunteerMatters include background checks, monthly audits, email invitations, automated reminders, project management, polls, reporting, and more. Administrators can track volunteers’ projects, assignments, attendance, and work hours on a centralized dashboard. It also offers a portal for volunteers to fill out application forms, upload documents for background checks, view certificates, and undertake training programs.

VolunteerMatters provides an API and Zapier webhooks, which facilitate integration with several third-party platforms. Volunteers can also use the application to apply for multiple programs, update contact or biographical information, prepare schedules, check-in/out of assignments, and provide feedback on projects.

Precios desde:

119,00 US$/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a VolunteerMatters

Tamaño de la empresa

P M G

Implementación

  • Basado en la nube
  • Entorno local

Disponible en los países siguientes

Canadá, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

119,00 US$/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a VolunteerMatters

Imágenes

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Funcionalidades

Funcionalidades totales de VolunteerMatters: 32

  • API
  • Acceso móvil
  • Alertas y notificaciones
  • Almacenamiento de documentos
  • Búsqueda/filtro
  • Campos personalizables
  • Controles o permisos de acceso
  • Creación de informes y estadísticas
  • Creación de marca personalizable
  • Encuestas y comentarios
  • Formularios personalizables
  • Gestión de asignaciones
  • Gestión de calendarios
  • Gestión de contactos
  • Gestión de eventos
  • Gestión de inscripción
  • Gestión de la comunicación
  • Gestión de membresías
  • Gestión del reconocimiento
  • Informes de síntesis
  • Informes personalizables
  • Integraciones de terceros
  • Mensajería SMS
  • Panel de actividades
  • Personalización
  • Portal de autoservicio
  • Programación
  • Programación de eventos
  • Reclutamiento de voluntariado
  • Recordatorios
  • Seguimiento de actividades
  • Seguimiento de la asistencia

Alternativas

Volgistics

4,5
#1 alternativa a VolunteerMatters
Sistema de gestión de software web para reclutar, rastrear y coordinar voluntarios que prestan servicios a organizacione...

CERVIS

4,3
#2 alternativa a VolunteerMatters
CERVIS is a volunteer management platform designed to help hospitals, museums, faith-based organizations, state and...

GivePulse

4,8
#3 alternativa a VolunteerMatters
GivePulse is the community engagement platform analyzing collective impact for cities, universities, schools, businesses...

VolunteerLocal

4,8
#4 alternativa a VolunteerMatters
VolunteerLocal es una solución versátil de gestión de voluntarios que trabaja con eventos de todo tipo y tamaño en todo...

Opiniones

Calificación general

4,8 /5
(11)
Relación calidad-precio
4,8/5
Funcionalidades
4,5/5
Facilidad de uso
4,4/5
Asistencia al cliente
4,9/5

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Mostrando 5 opiniones de 11
Megan
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

All in One System

Revisado el 19/10/2020

We moved our volunteer system from paper to online with VolunteerMatters.

We moved our volunteer system from paper to online with VolunteerMatters.

Puntos a favor

This software is user-friendly and is ever-changing with feedback from the consumer.

Desventajas

There has been no 'kiosk' option to check-in volunteers but I hear that changes are in the works.

Alternativas consideradas

Volgistics

Razones para cambiar a VolunteerMatters

It had the right functionalities with the right price for our organization.

Respuesta de Closerware

You'll be happy to know, there is a kiosk option and has been for some time! We'll have your account manager reach out today to provide you with details. :)

Dana
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

The customer service and ease of use for volunteers are top notch!

Revisado el 23/10/2020

I am so thankful to the support team at VolunteerMatters. [SENSITIVE CONTENT HIDDEN] has helped us...

I am so thankful to the support team at VolunteerMatters. [SENSITIVE CONTENT HIDDEN] has helped us set up our new system and allowed us to take as much time as we needed. He answered a million questions that I asked and always followed up when he said he would. I cannot say enough wonderful things about the support staff and how they will bend over backwards to help you.

Puntos a favor

We recently upgraded to the newest version of VolunteerMatters and we LOVE how easy it is for volunteers to use. The software is clean and simple. I love having the ability to add graphics to different projects and signing up for a shift is straightforward. Setting up new projects is easy once you get the hang of it and you have control over what and when volunteers can see in the system.

Desventajas

There's not a ton of customization you can do on your own (aside from graphics and the view for different pages). I wish you could see all the shifts for a project immediately without having to scroll to the month they've been scheduled in. I also wish you could delete multiple shifts or projects at once instead of doing it individually and having to scroll through the months again. All of these are small complaints but if these were fixed it would make our experience a lot better!

Respuesta de Closerware

Thank you so much for your kind words and feedback. Stay tuned for some new features. We have a new release coming out this week. :)

Kevin
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

YMCA of Greater Vancouver

Revisado el 19/10/2020

Very positive. Good Customer Service.

Very positive. Good Customer Service.

Puntos a favor

One place for all of our volunteers to got to.

Desventajas

Compatibility with other software we are using in the organization.

Respuesta de Closerware

We have many options for integrating with 3rd party systems including Zapier triggers and actions along with APIs and webhooks. We'd love to discuss your integration needs. We'll have your account manager reach out soon! :)

Liz
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great platform for volunteers!

Revisado el 20/10/2020

Overall our experience with VolunteerMatters has been great and what really stands out is customer...

Overall our experience with VolunteerMatters has been great and what really stands out is customer service of the VolunteerMatters team. At any point when a question arises, the VM team is quick to help us and will hop on a call at any time. We've enjoyed our experience with VolunteerMatters and would recommend it to other organizations.

Puntos a favor

Our organization loves the ease of creating volunteer opportunities, the option for integrated background checks, and the ability to design the application as we need. It is simple from both the administrator side and the volunteer side.

Desventajas

The VM software is simple, but as with any software it takes some time to learn the in's and out's of everything it can offer. But once we made sure to set aside time to train our employees and go through the online trainings we discovered that is was fairly simple and offered a wide range of help on their website.

Respuesta de Closerware

Thank you so much for your awesome review. We are so happy you've discovered so much value with our service. Yay!

Linda
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great volunteer management system

Revisado el 26/8/2020

The overall management of volunteers is getting easier as we continue to build a volunteer base in...

The overall management of volunteers is getting easier as we continue to build a volunteer base in Volunteer Matters. It has the ability to electronically onboard volunteers through the application, policy sign-off, background check, reference checks, online training, and other credentials. It allows the organization to post what we need, and the volunteers sign up for projects. Volunteers can track their own hours, or it can be set to credit them for a set number of hours for the task they complete. Nice flexibility options are available.

Puntos a favor

Volunteer Matters works well to create awareness of volunteer opportunities with our organization. It was easy to learn how to administer, and their customer support is very good.

Desventajas

Their online classes on how to use the system are extremely helpful in getting familiar with all that the system can do. Some features are administered by Volunteer Matters, rather than being available to the company's administrator. Their customer service is very responsive, so this is a minor "con."

Respuesta de Closerware

Thank you so much for leaving us a review, Linda! We're glad to hear we're helping bring awareness to your cause.

Mostrando 5 opiniones de 11 Todas las opiniones

Preguntas frecuentes sobre VolunteerMatters

He aquí algunas preguntas frecuentes sobre VolunteerMatters.

VolunteerMatters ofrece los siguientes planes de precios:

  • A partir de: 119,00 US$/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

VolunteerMatters is available across 3 pricing tiers: [Basic, Advanced, and Enterprise]. Pricing starts at $119/month and scales with each tier, outlined below: Growing - $119/month for up to 5 Admins and 500 Volunteers Professional - $299/months for up to 10 Admins and 1500 Volunteers Enterprise - Please contact us directly for pricing information *Discounts available with annual contracts

Los clientes habituales de VolunteerMatters son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

VolunteerMatters admite los siguientes idiomas:

inglés

VolunteerMatters admite los siguientes dispositivos:

VolunteerMatters se integra con las siguientes aplicaciones:

Zapier

VolunteerMatters ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para VolunteerMatters.