Germain UX
Germain UX
Sobre Germain UX
germain APM es una solución local y basada en la nube que está diseñada para ayudar a las empresas de sectores como finanzas, salud, medios de comunicación, comercio minorista, telecomunicaciones y otros a realizar análisis de causa raíz para supervisar el rendimiento de las aplicaciones y los servidores. Los profesionales pueden obtener información sobre la experiencia del usuario mediante el seguimiento del comportamiento de los visitantes y las grabaciones de las sesiones de conformidad con las regulaciones RGPD.
germain APM incluye un panel de control administrativo que permite a las empresas revisar los procesos comerciales, la disponibilidad de las aplicaciones y otras métricas de operación a través de gráficos. Los gerentes pueden realizar un análisis de causa raíz de la tecnología disponible para analizar el rendimiento del navegador, los códigos de aplicación, el tráfico de red SQL (lenguaje de consulta estructurada, por sus siglas en inglés) y más. Además, los usuarios pueden ayudar a la resolución de problemas al recibir alertas en tiempo real sobre actualizaciones de datos o procesamiento de transacciones por SMS y correo electrónico.
germain APM ofrece una API (interfaz de programación de aplicaciones, por sus siglas en inglés) que permite a las organizaciones modificar la solución e integrarla con distintos sistemas de terceros. Permite a las empresas supervisar automáticamente bases de datos, servidores, aplicaciones, archivos, registros y KPI (indicadores clave de rendimiento, por sus siglas en inglés).
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Opiniones
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- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Prueba gratis
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Nice Analytics, Debugging and User behavior Sass
Revisado el 15/7/2020
It has helped me in analytics and errors which were not reproducible. It has helped me in marketing...
It has helped me in analytics and errors which were not reproducible. It has helped me in marketing and in conversion of my nurture funnel.
Puntos a favor
1- I liked the whole functionality and replay feature
2- Integration was super easy in Drupal
3- Good information is like IP address and analytics are there on right. It can be helpful in debugging some unreproducible errors and can be also helpful in finding marketing strategies for conversions.
4- It also helped in analyzing user behaviors.
Desventajas
1- It will be good if I can see the real user web page in the session replay.
2- Some kind of analytics charting similar to Segment and Amplitude
3- Not sure its there but will like to have more features in API for some custom integration
Respuesta de Germain UX
Hi Ali,
Thanks for your feedback. wrt 1) Real User Web Page is displayed and any user actions are replayed. Note that to improve your user experience with this Replay session feature, we have added a message on the replay so you know when the users is either waiting for the initial page to load or has stepped away onto another website that isnt monitored. wrt 2) Segment and Amplitude have been added in a more recent release. We are planning on upgrading our/your cloud on 7/31. wrt 3) custom integration are available and super flexible (system>rule or automation>script), let contact us if you need help there, we are always available to help and never charge for our help, and helping our clients is our #1 priority.
- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante Prueba gratis
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Everything you need for Project Monitoring and Analytics, but a little bit pricey
Revisado el 22/6/2020
The User Experience is a bit overwhelming at first, as I don't know where to start, what is the...
The User Experience is a bit overwhelming at first, as I don't know where to start, what is the feature I would need for my project. There is extensive documents, guide videos but I have to search/browse for a while to get to understand the feature.
I think it should have a Step by Step walk through, lets user pick what project, what they want to track/monitor and come up with a setup guide for their project.
Puntos a favor
User Replay, very awesome feature, I don't know any other software provide this feature so this is my first time using it on Germain. All users will become my tester, testing the app and if there is a bug I can easily tracing through exact steps to reproduce. Copy the steps or records to send to developer right away without the hassle of asking QA to reproduce, log bug, etc.
Desventajas
Pricing. I think the entry point is a little bit costly for individual developer or small teams. The cost calculator give me estimation of $493/months for about 10,000 users. I understand that Germain provide a lot of features, but I probably don't use everything. Also a Free trial version of 7 days probably not enough to get familiar with the product yet. So in my opinion, having a Free option or lower price points for Individual developer and small team would make the product more competitive.
Respuesta de Germain UX
awesome thanks Nick.
- Sector: Banca
- Tamaño de la empresa: 10.000+ empleados
- Software usado Otro durante Prueba gratis
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
Review from a "performance test engineer" perspective
Revisado el 26/6/2020
Puntos a favor
1.Vast language support, so many people from different countries across the globe will feel comfortable using this tool and very soon and easily get used to all the features it has to offer.
2.Cost effective, value for money accounting to be pocket-friendly not just for enterprise level, but for start ups and mid level companies and with no limit to the industries it can be used for.
3.SLA configuration and customisation capabilities the tool offers
Desventajas
Well, I have nothing to complain about what it already has, but I would like to point what more it can offer from a ‘Performance Test Engineer’ perspective. I would expect any APM tool to be able to identify and filter the real users and virtual users, and it should be able to provide response times of the business processes by filtering the time taken by the tool itself in this process.
For instance, I do load testing using MicroFocus LoadRunner tool for a banking site - a web application and use Dynatrace as an APM. The response times of the business transactions are roughly x+0.3 sec (approximately, this can vary from app to app) when I execute load test with Dynatrace and when I execute a load test without Dynatrace, the response time would be x sec. Because of this reason and for the sake of getting accurate response numbers for the application before go-live, I’ll end up doing a load test with Dynatrace enabled and disabled.This causes more testing efforts and increases cost in the SDLC.
Having a feature to filter real and virtual users, measure accurately the response times of transactions between requests/response without APM time would be great to have!
Respuesta de Germain UX
Thank you for your review. We do have filtering to isolate Real and Virtual users. moreover, the synthetic user click feature that is offered in germainAPM is better than the one provided by HP LoadRunner. HP LoadRunner generates "http/s" traffic than a user would generate but does NOT generate/simulate "real user clicks". germainAPM generates real user clicks and/or http traffic as part of the same or separate scenario. However HPLoadrunner is better for load testing and assessing the scalability of your infrastructure. germainAPM is, in this example of simulating a user, better at proactively detecting any user issues BEFORE the real users would, on a production web application, ecommerce, etc. email us if you need more details about any of this info @ germainapm.com
- Sector: Juegos de ordenador
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Overall: Germain APM is a good tool to monitor your business performance.
Revisado el 23/6/2020
Puntos a favor
- Sign up process is easy. Design is user-friendly.
- The initial questions really helped me find the tools/metrics that I need to monitor.
- I like that the incident are found on the top of the menu. As part of QA team, this is the first thing I take a look at in the morning.
- Everything is under the sun: data, analytics, automation, etc.
- There's so much functions and tools. It may look overwhelming in the beginning but the wizard and FAQ are well documented.
- Germain APM works well with browsers that I am using (Google Chrome and Firefox).
- Interface is responsive. I've never felt a lag while exploring the tools.
Desventajas
- A mobile app that can visualize the data would be nice
- Not really a cons but I hope they will consider adding a dark mode theme
Respuesta de Germain UX
thank you Kristine. Mobile app to view metrics and dark mode are in the pipeline.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Review of germain APM
Revisado el 16/6/2020
The overall process was great.
The overall process was great.
Puntos a favor
It was an easy step by step process to register and use of the germain software.
The website is descriptive and user can get a lot of information while navigating in the website.
I have used user sessions recording tools before, but non of them gave me so much insight as i checked in germain APM overview.
Setup wizards on the cloud are easy but in some places a new user cant continue without some more clarifications.
Desventajas
I didn't liked the fact that after 24 h of unused of the application, the free trial environment was disabled, meanwhile in the cloud sign up was specified 7 days.
Respuesta de Germain UX
Thanks for your review and sorry for the inconvenience caused by this free trial expiration rule. we have been significantly growing and temporarily set this rule which we plan to set back to 7 days within the next few months. Thanks again for this feedback! :)
Preguntas frecuentes sobre Germain UX
He aquí algunas preguntas frecuentes sobre Germain UX.P. ¿Qué tipo de planes de precios ofrece Germain UX?
Germain UX ofrece los siguientes planes de precios:
- A partir de: 460,00 US$/una vez
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de Germain UX?
Los clientes habituales de Germain UX son:
201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Germain UX?
Germain UX admite los siguientes idiomas:
inglés
P. ¿Germain UX es compatible con dispositivos móviles?
Germain UX admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Germain UX?
Germain UX se integra con las siguientes aplicaciones:
Angular, Microsoft Azure, NetSuite, React2, Salesforce Starter, Salesforce.org Education Cloud, ServiceNow, Shopify, Siebel CRM, Vue.ai, WordPress
P. ¿Qué tipo de asistencia ofrece Germain UX?
Germain UX ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
Categorías relacionadas
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