RXNT

Easy to use. Accurate and up to date info. Scheduling is easy. Documentation has a perfect flow.

Sometimes apriss doesn’t work and even though it says é-script sent successfully it doesn’t show if the pharmacy actually received or approved the script.

The ease of access and prompt assistance from the RXNT support team.

The encounters for IOP and OP change often and enters issues with connecting at times.

Software works well - a few glitches, but no major troubles.

I used the software for over a year and found it useful. I then had a practice change and no longer needed to use it, but forgot that it was an "auto renew" payment system. When I was informed it had renewed I contacted the company immediately and was told I was out of luck - that they don't issue refunds. I had to pay them over $700 for a program I no longer used and had no intention to use. Customer service was of no help. Unethical, unreasonable.

It's very easy to search for a med and prescribe it electronically. My favorite part about this software is that it gives you drug tiers and tells you if the drug is covered by their insurance or not. That saves a lot of time because I know which drug to send and not have to later worry about PAs or switching the drug after fighting with the insurance company.

Every now and then the software glitches when I search for certain medications. I will try searching and when I select the drug I want, the page goes blank. It only does this with certain drugs.