Sobre Muster

Muster is a cloud-based advocacy platform designed to help trade associations, nonprofits and government firms track and manage their networks of supporters, and run grassroots campaigns. Key features include advocate engagement analytics, message drafting, alerts, and audience segmentation.

The application includes a CRM module, which lets employees manage and organize contact lists through custom field tags and record activity logs. Muster allows legislators to streamline communication and connect with elected officials through various modes such as email, phone or Twitter. It lets users drive advocacy campaigns by building segmented lists of supporters and broadcasting emails accordingly. Agencies can also use the solution to measure campaign success through open-rates & ROI statistics, as well as track advocacy actions through Facebook pixel integration.

Muster helps team members segregate contacts based on political and geographic boundaries, enabling them to inform targeted audience groups about policies or initiatives. Plus, organizations can embed the widget on their website and invite visitors to participate in advocacy campaigns.

Precios desde:

199,00 US$/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Muster

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Estados Unidos

Idiomas admitidos

inglés

Precios desde:

199,00 US$/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Muster

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Funcionalidades

Funcionalidades totales de Muster: 31

  • Alertas de correo electrónico
  • Alertas y alzada
  • Alertas y notificaciones
  • Análisis de campañas
  • Análisis en tiempo real
  • Análisis y seguimiento del ROI
  • Base de datos de contactos
  • Campos personalizables
  • Clientes embajadores de marca (Customer advocacy)
  • Creación de informes/análisis
  • Etiquetado
  • Geosegmentación
  • Gestión de abogados
  • Gestión de campañas
  • Gestión de contactos
  • Gestión de formularios
  • Gestión de ingresos
  • Gestión de la comunicación
  • Gestión de la lista de correo
  • Marketing por correo electrónico
  • Métricas de rendimiento
  • Planificación de campañas
  • Promoción sin ánimo de lucro
  • Publicidad social
  • Registros de eventos
  • Segmentación de campañas
  • Segmentación de clientes
  • Seguimiento de actividades
  • Seguimiento de clics
  • Seguimiento de la participación
  • Widgets

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Opiniones

Calificación general

4,8 /5
(25)
Relación calidad-precio
5/5
Funcionalidades
4,2/5
Facilidad de uso
4,8/5
Asistencia al cliente
5/5

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Mostrando 5 opiniones de 25
Anthony R.
Calificación general
  • Sector: Relaciones gubernamentales
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Muster for Association Advocacy

Revisado el 4/3/2021

Muster has been great to work with and made our efforts to engage our members in advocacy efforts...

Muster has been great to work with and made our efforts to engage our members in advocacy efforts simple and straightforward.

Puntos a favor

The product is streamlined and easy to use. The team at Muster is customer service driven and great to work with.

Desventajas

Looking forward to Muster version 2.0 and the new functionality it will provide.

Respuesta de Muster

Hi Anthony,

Thank you for the wonderful review and for being a continued power user of Muster! We're beyond excited for the release of Muster 2.0 and the new functionality it will provide our customers. Our team can't wait to get it into your hands.

-Corey

Margie O.
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Easy Way to Mobilize Your Grassroots to Tell their Reps Their Opinion

Revisado el 25/3/2021

We were able to give grass roots an easy way to reach their reps - it was so easy that our action...

We were able to give grass roots an easy way to reach their reps - it was so easy that our action center was shared by several allied organizations to their followers.

Puntos a favor

Easy to use. Meets our needs for advocacy and geocoding people to their correct rep.

Desventajas

Doesn't measure twitter activity. Can set up action center for Twitter, but software doesn't currently have ability to measure tweets generated.

Kadi P.
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Effective Advocacy Tool

Revisado el 21/11/2019

Using Muster has increased our reach on issues that matter most to our members. Our members find it...

Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well.

Puntos a favor

Muster is an effective tool for engaging our association membership to participate in advocacy activities and engage their elected officials. With a few simple clicks, it makes it easy for people in our network to reach out and advocate.

Desventajas

There is not a way to modify the text in the messages we send to legislators—ie, bolding certain phrases, italicizing legislation, or bulletin key takeaways. This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message.

Respuesta de Muster

Kadi,

Thank you for your wonderful review and we appreciate the feedback! We always want to ensure the deliverability of constituent messages which is why we made the choice to limit the styling for them.

We look forward to continuing to serve the Michigan Federation for Children and Families and making it easier for your supporters to connect with their legislators.

Best,
Corey @ Muster

Charles M.
Calificación general
  • Sector: Política pública
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Muster is a Must-have

Revisado el 4/4/2017

We began using Muster in its early days as a tool for us to build a grassroots advocacy...

We began using Muster in its early days as a tool for us to build a grassroots advocacy organization. Before Muster, we used MailChimp, which is great for sending email, but it doesn't provide the key functionality of calling your list to specific, political action and then tracking the outcomes.

Muster was absolutely critical to our success when, last year, our city council passed the final vote to begin building rapid transit infrastructure for our city.

Now, as our organization grows and matures, Muster's features allow us to keep our supporters engaged and keep our officials on the right track.

Puntos a favor

Muster is great for the following reasons:
Excellent underlying data that makes segmentation and targeting your list simple.
The team is fantastic at supporting their product.
Sending quick updates is easy.

Desventajas

Muster could be better if:
More integrations
Greater ability to customize emails
Organization-facing mobile apps for managing lists, signups, calls to action.

Atul B.
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Powerful and economical

Revisado el 29/5/2020

Puntos a favor

User-friendly with an easy to use interface. Economical - well suited for a growing organization. Very responsive team, actively seeking feedback and making changes to suit our campaign.

Desventajas

Data organization can be tricky. Large numbers of contacts can slow down the interface.

Respuesta de Muster

Hi Atul,

The whole Muster team wants to thank you for your continued feedback! We want to ensure you and every other customer gets the most out of our product. We've loved seeing the incredible growth you've had in the short time you've used Muster and we'll always work on ways to make the experience smoother.

Best,
Corey @ Muster

Mostrando 5 opiniones de 25 Todas las opiniones

Preguntas frecuentes sobre Muster

He aquí algunas preguntas frecuentes sobre Muster.

Muster ofrece los siguientes planes de precios:

  • A partir de: 199,00 US$/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

Los clientes habituales de Muster son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1000, 1001+

Muster admite los siguientes idiomas:

inglés

Muster admite los siguientes dispositivos:

Muster se integra con las siguientes aplicaciones:

Facebook

Muster ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat

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