BotXO

BotXO is a powerful AI Chatbot builder

4,3 /5 (12 opiniones) ¡Escribe una reseña!

Información general sobre BotXO

¿Qué es BotXO?

About BotXO

A Danish & Spanish tech startup providing a Conversational AI Platform where SMEs and Enterprises can build AI chatbots without any coding. BotXO customers span across 13 countries in Europe and the US. BotXO is trusted by brands such as Carlsberg, Booking.com, Rockwool, Trustpilot, KPMG, Deloitte, Zendesk and AKQA.

The mission behind the BotXO Platform is to make AI accessible and easy to use for non coders too. BotXO’s main market is Europe, and by offering Conversational AI that understands local European languages and tools that any line-of-business employee can use, it enables European companies to enter the AI era faster and capture the opportunities therein.

The BotXO technology is 100% proprietary and European-built. An independent research paper from March 2020, conducted by experts in Natural Language Processing & Machine Learning from Copenhagen University and the Alexandra Institute have proven that BotXO’s language models outperform those of Google and other international companies.

Información general sobre BotXO

Precio

A partir de
500,00 €/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

https://www.botxo.ai/pricing/

Pricing is based on three tiers:

BOTXO Essential:
€500/month
All essential features
1 live* bot
Unlimited chats
1 Admin User
Standard terms

BOTXO Business:
€800/month
All essential features+
3 live* bots
Unlimited chats
Platform User Roles
Analytics API
Conversational AI API
Standard terms

BotXO Enterprise:
€1500/month
All essential features+
5 live* bots
500.000 chats** / month
Platform User Roles
Analytics API
Conversational AI API
Advanced Monitoring
Single-Sign-On
Enterprise terms, SLA and guaranteed uptime


Funciones de BotXO

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Estados Unidos, Canadá, Reino Unido, Alemania
Idiomas admitidos
Danés, Neerlandés, Inglés, Finés, Francés y otros 7, Alemán, Italiano, Noruego, Polaco, Español, Sueco, Ucraniano

Media

484641
484642
590193
BotXO video BotXO video BotXO video BotXO video BotXO video BotXO video Captura de pantalla de BotXO: Pre-built chatbot templates with editing capabilities Captura de pantalla de BotXO: Natural language understanding for customer support teams Captura de pantalla de BotXO: E-commerce chatbot with product suggestions

Opiniones de BotXO

Opiniones de BotXO

Calificación general
4,3
/
5
Excelente
6

Muy bien
4

Normal
2

Pobre
0

Malo
0

Relación calidad-precio
4,3
Funciones
4,3
Facilidad de uso
4,3
Asistencia al cliente
4,6
83% Un ha recomendado esta aplicación
David E.

Strong & very reasonably priced bot solution from a service oriented company.


Traducir con Google
Casper M.

Bot software that works

I start my onboarding process through the bot. Secondly presale questions. The more time you put in the software, the better your bot gets.


Traducir con Google
Benjamin D.

Worth the monet


Traducir con Google
Peder R.

Great software to build your chatbot

Im teaching, and we have great pleasure in making our students build different solutions for different industries, in order how to learn to build a chatbot, and to learn about the industries. My experience is that my students also feel its user friendly and easy to get started with the BOTXO software.


Traducir con Google
Regin J.

aio

The AIO team was not technical, but with BotXO they could manage complex dialogue flows without being overwhelmed by their complexity. BotXO’s intuitive interface was suitable for the customers as well.

The onboarding process was a positive experience for the AIO team. The switch from DialogFlow to BotXO happened smoothly.

The AIO team have very good communication with the team at BotXO and can collaborate on the product.


Traducir con Google
David E.
Sector: Entretenimiento
Tamaño de la empresa: 201-500 empleados
Traducir a español

Strong & very reasonably priced bot solution from a service oriented company.

Software usado Semanalmente durante 1-5 meses
Revisado el 15/4/2020
Fuente de la reseña: Capterra

Puntos a favor

Implementation was much easier than anticipated. While not completely painless & without challenges, we were able to integrate with our Zendesk instance without any programmer resources - no dependencies here!

(Some handholding by the BotXO service team was needed though! Which brings us to the next point...)

Absolutely fantastic customer service. Whenever I hit a snag, their team is super fast to respond & they go above and beyond in explaining best practices & often proposing clever solutions to what I'm trying to achieve.

Their detailed responses & level of service exceeded my expectations - high praise coming from a CS professional. [SENSITIVE CONTENT HIDDEN] in particular has been a joy to work with.

And look, their customer newsletters have a "request a feature" button. How awesome is that? Don't see many vendors actively seeking feature requests so openly.

The conversation flow testing feature is fantastic. It shows the bot conversation on one side and the bots current state and decisionmaking next to it. Great for troubleshooting issues!

Puntos en contra

The UI inside the platform is a little clunky. I like the general idea of setting up a flowchart - it's a great way to visualize the conversation flows. But setting up and modifying modules is clunky and it can feel like it takes twice as many clicks as it should to set up and connect modules.

Some functionality feels like a "hack" rather than a fully polished feature. I.e. while it is possible to start a conversation at a specific point in the tree based on the URL of the page the customer is on, it requires multiple rather un-intuitive steps.

There is a tagging/labeling feature which let you designate colors & tags for modules, but I'd love to see this taken further. It would be easier to read the flow of your bot though if it was possible to say, draw boxes to designate certain "areas" / boxes (i.e. Technical support)

Some of the webhooks are confusing to set up, at least as a non-programmer. BotXO has the right idea already by making pre-made templates. Some templates were confusing to set up though which caused some frustration. I'd imagine this would not be a problem for teams implementing the bot with programmer resources available.

Not really a point regarding the software... but their help center could be more comprehensive. This has been mostly mitigated by their excellent support team, but I try to self-service whenever possible. There have been times where better documentation would've been preferred over filing a ticket.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Casper M.
Sector: Servicios para el consumidor
Tamaño de la empresa: Trabajador autónomo
Traducir a español

Bot software that works

Software usado A diario durante 6-12 meses
Revisado el 27/2/2020
Fuente de la reseña: Capterra

I start my onboarding process through the bot. Secondly presale questions. The more time you put in the software, the better your bot gets.

Puntos a favor

The integration options. Secondary the drag n drop interface, where you build your magic.

Puntos en contra

Like any other skill you try to learn, it takes time before you master the skill.

Traducir a español

Respuesta de BotXO

Dear Casper. Thank you for your feedback! We are very pleased to hear that you are happy with our chatbot software solution. We look forward to following you on your chatbot journey. The BotXO Team

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Benjamin D.
Sector: Seguros
Tamaño de la empresa: 501-1000 empleados
Traducir a español

Worth the monet

Software usado Semanalmente durante Más de dos años
Revisado el 27/2/2020
Fuente de la reseña: Capterra

Puntos a favor

Easy to get started
NLU
Webhook
Great support and people that are dedicated and listen to inputs. Worth the money

Puntos en contra

The lack of Analytics data
The confusing setup when the bot is large

Traducir a español

Respuesta de BotXO

Dear Benjamin. Thank you for your feedback! We are happy to hear that you found it easy to get started with our BotXO Platform and that you find our product worth the money. We are always working on advancing the features within the platform as well as improving the setup of the platform and we highly appreciate your feedback! We are happy to support you more in the future as your chatbot grows. The BotXO Team

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Peder R.
Sector: Administración educativa
Tamaño de la empresa: 501-1000 empleados
Traducir a español

Great software to build your chatbot

Software usado Otro durante 6-12 meses
Revisado el 26/2/2020
Fuente de la reseña: Capterra

Im teaching, and we have great pleasure in making our students build different solutions for different industries, in order how to learn to build a chatbot, and to learn about the industries. My experience is that my students also feel its user friendly and easy to get started with the BOTXO software.

Puntos a favor

It is a very user friendly and easy to set up. Has great customer support, and advanced NLU(Natural Language Understanding) module for Danish and other minor languages!

Puntos en contra

Not really any, I feel like this is a great choice.

Traducir a español

Respuesta de BotXO

Dear Peder. Thank you! We are very happy to hear that you and your students at KEA have had a good experience using the BotXO Platform and advanced NLU modules and that you are happy with the customer support you have gotten throughout the journey. We highly appreciate your feedback! The BotXO Team

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Regin J.
Sector: Salud, bienestar y deporte
Tamaño de la empresa: 2-10 empleados
Traducir a español

aio

Software usado A diario durante Más de un año
Revisado el 29/3/2020
Fuente de la reseña: Capterra

The AIO team was not technical, but with BotXO they could manage complex dialogue flows without being overwhelmed by their complexity. BotXO’s intuitive interface was suitable for the customers as well.

The onboarding process was a positive experience for the AIO team. The switch from DialogFlow to BotXO happened smoothly.

The AIO team have very good communication with the team at BotXO and can collaborate on the product.

Puntos a favor

The aio team did not want an app with limited conversations. They didn’t want an FAQ bot, but something that would flow as a natural conversation. BotXO was able to handle both huge amounts of content and complicated dialogues.

Puntos en contra

Not much to say here, really. It’s always a Challenge ti learn something new, but We Got the help we needed all along.

Traducir a español

Respuesta de BotXO

Dear Regin, thank you for your review! We are happy to hear your positive feedback and look forward to following you on your conversational AI journey. The BotXO Team

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Recomendación de usuario
8,8/10
Basado en 12 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de BotXO

Precios de BotXO

A partir de
500,00 €/mes
Prueba gratis
Suscripción
Relación calidad-precio

https://www.botxo.ai/pricing/

Pricing is based on three tiers:

BOTXO Essential:
€500/month
All essential features
1 live* bot
Unlimited chats
1 Admin User
Standard terms

BOTXO Business:
€800/month
All essential features+
3 live* bots
Unlimited chats
Platform User Roles
Analytics API
Conversational AI API
Standard terms

BotXO Enterprise:
€1500/month
All essential features+
5 live* bots
500.000 chats** / month
Platform User Roles
Analytics API
Conversational AI API
Advanced Monitoring
Single-Sign-On
Enterprise terms, SLA and guaranteed uptime

https://www.botxo.ai/pricing/

Pricing is based on three tiers:

BOTXO Essential:
€500/month
All essential features
1 live* bot
Unlimited chats
1 Admin User
Standard terms

BOTXO Business:
€800/month
All essential features+
3 live* bots
Unlimited chats
Platform User Roles
Analytics API
Conversational AI API
Standard terms

BotXO Enterprise:
€1500/month
All essential features+
5 live* bots
500.000 chats** / month
Platform User Roles
Analytics API
Conversational AI API
Advanced Monitoring
Single-Sign-On
Enterprise terms, SLA and guaranteed uptime

Relación calidad-precio
4,3/5
Basado en 12 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de BotXO

Funciones de BotXO

API
Almacenamiento seguro de datos
Análisis
Análisis de sentimientos
Análisis predictivo
Captura y transferencia de datos
Datos en tiempo real
Extracción de datos
Filtrado de datos
Gestión de flujos de trabajo
Herramientas de colaboración
Importación de datos
Importación y exportación de datos
Integración de terceros
Interfaz para arrastrar y soltar
Panel de actividades
Supervisión
Supervisión en tiempo real
Varios idiomas
Visualización de datos
Funciones
4,3/5
Basado en 12 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Más información sobre BotXO

Más información sobre BotXO

Funciones principales de BotXO

  • Auto-Responders
  • Customizable Branding
  • Mobile Access
  • Multi-Language
  • Sentiment Analysis
  • Third Party Integration

Beneficios

"Intuitive BotXO AI Chatbot Builder & AI Manager made for line of business people."

"Proprietary, state-of-the-art, multilingual AI able to detect any language your customers speak, and able to respond in English, Spanish, German, Italian, Portuguese, French, Dutch, Polish, Finnish, Swedish, Norwegian, Danish and more."

"24.000+ pre-made sentences and sentiment analysis to understand what your customers want and how they feel."

"No or low coding integrations: template integrations configurable by customer service and marketeers, and low-code configuration for new integrations, effectively decreasing up to 90% of development time."

"Configurable chat widgets: multiple, no-coding chat widget options for your website, mobile app or via API and URL."

"Hyper personalisation: mix website meta data, CRM data and behavioural data to segment users and personalize any conversation."

"Rich analytics tool to understand user journeys and improve performance."

"Multiple REST APIs for AI training, chatbots, reporting, conversation triggers and more."

"From do it yourself to end-to-end solution: Get the help you need from the BotXO customer community, BotXO humans, BotXO Supportbot or our partner network."

"Extensive, continuously updated documentation, how-to videos and deep-dive guides."

Preguntas frecuentes sobre BotXO

Preguntas frecuentes sobre BotXO

He aquí algunas preguntas frecuentes sobre BotXO.

P. ¿Qué tipo de planes de precios ofrece BotXO?

BotXO ofrece los siguientes planes de precios:

A partir de: 500,00 €/mes

Modelo de precios: Suscripción

Prueba gratis: Disponible

https://www.botxo.ai/pricing/ Pricing is based on three tiers: BOTXO Essential: €500/month All essential features 1 live* bot Unlimited chats 1 Admin User Standard terms BOTXO Business: €800/month All essential features+ 3 live* bots Unlimited chats Platform User Roles Analytics API Conversational AI API Standard terms BotXO Enterprise: €1500/month All essential features+ 5 live* bots 500.000 chats** / month Platform User Roles Analytics API Conversational AI API Advanced Monitoring Single-Sign-On Enterprise terms, SLA and guaranteed uptime

P. ¿Cuáles son las características principales de BotXO?

BotXO ofrece las siguientes características:

  • Auto-Responders
  • Customizable Branding
  • Mobile Access
  • Multi-Language
  • Sentiment Analysis
  • Third Party Integration

P. ¿Quiénes son los usuarios habituales de BotXO?

Los clientes habituales de BotXO son:

Empresas pequeñas, Empresas Grandes, Administraciones públicas, Sin ánimo de lucro, Empresas medianas

P. ¿Qué idiomas admite BotXO?

BotXO admite los siguientes idiomas:

Danés, Neerlandés, Inglés, Finés, Francés, Alemán, Italiano, Noruego, Polaco, Español, Sueco, Ucraniano

P. ¿Qué tipo de planes de precios ofrece BotXO?

BotXO cuenta con los siguientes planes de precios:

Suscripción

P. ¿BotXO es compatible con dispositivos móviles?

No tenemos información sobre los dispositivos compatibles con BotXO

P. ¿Con qué otras aplicaciones se integra BotXO?

BotXO se integra con las siguientes aplicaciones:

Facebook, Freshdesk, Google Calendar, Jira, Microsoft Azure, Pipedrive, Salesforce App Cloud, SendGrid, Slack, Zendesk

P. ¿Qué tipo de asistencia ofrece BotXO?

BotXO ofrece las siguientes opciones de asistencia:

Asistencia telefónica, Asistencia en línea, Base de conocimientos, Tutoriales en vídeo