
RetailEdge
Sobre RetailEdge
RetailEdge es una solución de punto de venta que ayuda a las empresas de comercio minorista a gestionar su inventario y pedidos de ventas. Las principales funciones de la plataforma incluyen escaneo de códigos de barras, anuncios de artículos, seguimiento del historial del cliente, procesamiento de tarjetas de crédito, gestión de precios, facturación, almacenamiento seguro de datos y distribución de tarjetas regalo.
La aplicación RetailEdge permite a los gerentes supervisar la venta de bienes, calcular márgenes de ventas, estimar ganancias y supervisar el rendimiento de elementos, proveedores o departamentos específicos. Los empleados pueden usar RetailEdge para rastrear los intereses de los clientes y emitir créditos de la tienda y descuentos/códigos promocionales óptimos para aumentar la participación de los compradores. Permite a los supervisores ver los niveles de existencia y generar pedidos de reabastecimiento para mantener el inventario en múltiples ubicaciones.
RetailEdge ofrece integraciones tanto de terceros como basadas en API. Puede conectarse con Shopify, ShipStation, Locally y Brandify, permitiendo a los propietarios configurar su tienda online, procesar pedidos y gestionar cantidades o modificaciones de costes. Las tiendas pueden usar la función de programa de fidelización para emitir créditos a los clientes y puntos de recompensa con cada compra. Además, ayuda a los empleados a crear recibos personalizados, imprimir identificadores para los compradores y exportar información de ventas a archivos externos.
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Opiniones
¿Ya tienes RetailEdge?
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- Sector: Productos cosméticos
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
RetailEdge is Essential!
Revisado el 15/10/2019
RetailEdge has been pretty flawless for me, and the rare occasions I've needed assistance, I was...
RetailEdge has been pretty flawless for me, and the rare occasions I've needed assistance, I was taken care of promptly by their team. Everyone has been very professional, and I've never felt "rushed" off the phone when needed support. They take their time, explain things thoroughly, and are kind in the process.
Puntos a favor
I love how easy it is to navigate, and customize different reports. It's great to be able to really "drill down" into the inventory and get all sorts of useful data on products. This has been a HUGE help in determining which items to stock more of, and which ones to let go. It really streamlines my inventory! I also love to customize the setup for multiple users, so not every employee has access to all the features. There's nothing it can't do so far!
Desventajas
I'm having trouble thinking of anything I really don't like... The one thing I wish it did, is have the ability to attach a "time-sensitive" note for individual customers. Similar to the "note" that pops up when selecting a customer account, I wish there was a feature that could let me know when their professional license expires (or is getting close to expiring), so I would be automatically prompted to ask for their updated copy.
Respuesta de High Meadow Business Solutions
Hi Melissa, thank you so much for your kind words and feedback! With regards to a time-sensitive pop up, we have had customers ask for this type of feature in the past and there are scripts that can be run that will allow you to do this. To make sure we address your concerns fully, we will be reaching out to you via email shortly. Thanks again!
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Smoke Shop/ Head Shop
Revisado el 24/3/2023
I had the opportunity to work with Retail Edge, and I am thoroughly impressed with their services....
I had the opportunity to work with Retail Edge, and I am thoroughly impressed with their services. The team at Retail Edge was highly professional, knowledgeable, and efficient throughout the entire process.Retail Edge's POS system is highly functional, intuitive, and user-friendly. It enabled our team to effortlessly manage inventory, process transactions, and generate sales reports in real-time, resulting in a streamlined operation and improved efficiency.Retail Edge's customer service is unparalleled. Their team was readily available to answer any questions and provided excellent training to ensure we were entirely comfortable with the system.In conclusion, I strongly recommend Retail Edge to any business seeking a reliable and efficient POS system. Their advanced technology and exceptional customer service make them stand out from the competition.
Puntos a favor
The customer service that Retail Edge provides is unparalleled. They were always available to answer our questions and provided excellent training to ensure that we were completely comfortable with the system.
Desventajas
I cant think of anything specific , but the team as always been very accommodating at adding things or making changes to the program to help us achieve our goal .
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Some wonderful features but when we had inconsistencies and inaccuracies, the team could not...
Revisado el 10/7/2018
Puntos a favor
The reports are very useful. It is helpful with understanding stock, managing stock and the customer base.
Desventajas
inaccuracies and errors in reports that can't be resolved with support help. We found customers with balances that were not accurate and the support team could not resolve the problem.
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
RetailEdge Increased Productivity
Revisado el 23/3/2023
We have been using RetailEdge for around 20 years and have always been very satisfied with all the...
We have been using RetailEdge for around 20 years and have always been very satisfied with all the services and products we use.
Puntos a favor
The system is almost an all-in-one for our business! Integrations are seamless. Support is amazing! We can get any report we need and manage our inventory and sales all in one system.
Desventajas
I have nothing to add regarding what I like least.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Retail Edge User
Revisado el 7/3/2023
I have used Retail Edge for more than 17 years. It has served us well. I would recommend RetailEdge.
I have used Retail Edge for more than 17 years. It has served us well. I would recommend RetailEdge.
Puntos a favor
It is user friendly. It is easy enough for all my staff to use.
Desventajas
When an update is required, I need to call on IT to help me because I don't have admin rights. I understand the need for this. It just requires me to call on help and not be able to do it myself. Not a complaint, just a reality.
Respuesta de High Meadow Business Solutions
Hi Connie,
While we understand that must be frustrating, we want to clarify that Admin rights have nothing to do with RetailEdge, as that is a security feature by Windows itself set up by your IT. Unfortunately we cannot do anything about that. Thank you so much for the kind words from such a long-standing customer.
Preguntas frecuentes sobre RetailEdge
He aquí algunas preguntas frecuentes sobre RetailEdge.P. ¿Qué tipo de planes de precios ofrece RetailEdge?
RetailEdge ofrece los siguientes planes de precios:
- A partir de: 495,00 US$/una vez
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de RetailEdge?
Los clientes habituales de RetailEdge son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite RetailEdge?
RetailEdge admite los siguientes idiomas:
inglés
P. ¿RetailEdge es compatible con dispositivos móviles?
RetailEdge admite los siguientes dispositivos:
P. ¿Con qué otras aplicaciones se integra RetailEdge?
RetailEdge se integra con las siguientes aplicaciones:
QuickBooks, QuickBooks Online Advanced, ShipStation, Shopify
P. ¿Qué tipo de asistencia ofrece RetailEdge?
RetailEdge ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat
Categorías relacionadas
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