Hostfully Property Management Platform

Hostfully Property Management Platform

4,2 (207)
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Plataforma de gestión de propiedades para empresas de alquiler vacacional

Sobre Hostfully Property Management Platform

La plataforma de gestión de propiedades Hostfully es una solución basada en la nube diseñada para ayudar a empresas de alquiler vacacional de todos los tamaños a gestionar reservas a través de múltiples canales. Sus principales funciones incluyen procesamiento de pagos, mensajería instantánea, colaboración de equipo, ventas adicionales, analíticas y creación de informes.

La aplicación permite a los organizadores agilizar el proceso de reserva generando presupuestos para posibles clientes potenciales y enviando confirmaciones de registro a los clientes. La plataforma de gestión de propiedades Hostfully ayuda a los profesionales de marketing a impulsar campañas, reorientar clientes, supervisar el número de reservas a través de clics y captar direcciones de correo electrónico para crear una base de datos de contactos. Los miembros del equipo pueden cobrar pagos, administrar depósitos de seguridad y distribuir pagos a las partes interesadas.

La plataforma de gestión de propiedades Hostfully ofrece integración con varias plataformas de terceros como Airbnb, HomeAway, Booking.com, TripAdvisor Rentals, Breezeway, PriceLabs, Stripe, Holidu, QuickBooks, Wheelhouse y más. Con su función de calendario centralizado, los visitantes pueden verificar la disponibilidad y reservar propiedades según la ubicación, tipo o tamaño requeridos. Además, la solución incluye un módulo de gestión de propietarios que permite a los agentes turísticos ver los ingresos compartidos, administrar los gastos y preparar declaraciones mensuales para los propietarios.


Imágenes

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Hostfully Property Management Platform

4,2 (207)
VS.

Precio inicial

119,00 US$
mes
19,00 €
mes

Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funcionalidades

74
39

Integraciones

35
No se han encontrado integraciones

Facilidad de uso

4,1 (207)
4,0 (135)

Relación calidad-precio

4,1 (207)
3,8 (135)

Atención al cliente

4,3 (207)
3,9 (135)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Rentals United

3,9
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Rentals United es una solución de gestión de canales y reserva en línea para propiedades de alquiler vacacional, con...

BookingSync

4,4
#2 alternativa a Hostfully Property Management Platform
BookingSync es una herramienta de gestión de canales y reservas que ayuda a las empresas a gestionar los clientes y a...

Cloudbeds

4,4
#3 alternativa a Hostfully Property Management Platform
Cloudbeds es un software de gestión hotelera basado en la nube que permite a los propietarios y gerentes gestionar...

OwnerRez

4,9
#4 alternativa a Hostfully Property Management Platform
Centraliza tus reservas y automatiza tus procesos. Ahorra tiempo y construye tu marca con este motor de reservas...

Opiniones

Calificación general

4,2 /5
(207)
Relación calidad-precio
4,1/5
Funcionalidades
4,0/5
Facilidad de uso
4,1/5
Asistencia al cliente
4,3/5

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Mostrando 5 opiniones de 207
Nick
Nick
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Early User...and Hostfully Continues to Add More Relevant Features

Revisado el 18/6/2020

Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our...

Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our properties and providing us a competitive advantage.

Puntos a favor

Hostfully has allowed Osa Property Management to grow from managing just a couple of homes and each of us sending out numerous emails during the rental cycle, to now, where we have total calendar control, fully integrated to numerous other sites and auto-triggered communications with renters and travelers.

Desventajas

I didn't take the time to learn the software early on and under-utilized its functionality. It can do so much, and it is all relatively easy and intuitive, but it just takes some time to study and to practice.

The customer service at Hostfully is wonderful!! They are quick to respond to questions and will provide solutions to every question I've had through the years.

Shannon
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Hostfully is a breath of fresh air in the world of PMS

Revisado el 6/6/2023

We are very happy and refer hostfully to others without hesitation.

We are very happy and refer hostfully to others without hesitation.

Puntos a favor

We have loved our onboarding experience with Hostfully. The support team is wonderful. We really appreciate the response time and attention to the details. Support is always helpful and encouraging. We love the way that the platform looks. We also really appreciate the built-in booking website. Super helpful and keeps things streamlined. We also appreciate how we receive updates regarding new or improved features.

Desventajas

We know that the team is working on updating the calendar features. We would like to see more flexibility with the calendar so that we can add color-coding, and notes, etc. but otherwise we are very satisfied with the stremline processes.

Respuesta de Hostfully

Thank you for your wonderful review of Hostfully, Shannon. We are thrilled to be described as a breath of fresh air in the world of Property Management Systems (PMS). Your feedback means a lot to us, and we're glad that our platform has made a positive impact on your business.
It's fantastic to hear that you have loved your onboarding experience with Hostfully and that our support team has been wonderful.
We are delighted that you find our platform visually appealing and appreciate the convenience of the built-in booking website. We understand your desire for more flexibility with the calendar, including features like color-coding and notes. Rest assured, our team will listen to your feedback!

We appreciate your trust in Hostfully and are honored to have been chosen based on positive reviews, ease of use, price, and support. We are glad to hear that our automation capabilities have helped cut your workload in half, streamlining your processes.

Thank you for referring Hostfully to others without hesitation and for being such a great customer! :D

Jennifer
Calificación general
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Software looks good but the company is not

Revisado el 10/2/2018

Since submitting this feedback, a representative of Orbirentals / Hostfully has made contact in...

Since submitting this feedback, a representative of Orbirentals / Hostfully has made contact in April, refunded the sums deducted from our account and apologised for the lack of response to my issues at the beginning of the year. She has explained that the company was conducting a merger and customer relations may have suffered at the time because of the changes and pressure of work-load I think it is very decent of her to try and make amends, even several months down the line.

Puntos a favor

A move from our current pms is long overdue and I have been looking at many alternatives. This one looked promising and I was very keen on it:

- It seems easy and straightforward to set up and use
- There are useful connections to other apps and complementary software.
- The pricing is competitive.

Unfortunately I have not been able to fully explore it, nor sign up officially, as the company is not as straightforward and easy to use as the software appears to be.

Desventajas

In order to evaluate this pms you have to sign up for a `free two-week trial AND supply your card details. As a rule, I would avoid a company that does this but they have all these great reviews and so, against my better judgment, I went ahead. I expected that there would be an email reminder that the trial was coming to an end - not an unreasonable expectation but sadly it is.

I received no reminder that the two-week trial was coming to an end and that I would be charged. No notification nor receipt when they made TWO separate charges to my card. Two charges because apparently, I upgraded my account by asking to see a feature not visible on the trial account, and which was activated, not by me.

Glitches happen and I thought this could be sorted out. Again, I was wrong. Instead, I received a schlock response about how everything is automated and it is up to the `user to sign up and also to cancel. So, if the software is so well automated - why can it not send emails notifying a `free trial has ended and charges have been levied?

I was never able to speak to a real person. For three days I tried calling two phone numbers but they always went to voicemail. I then received an email from customer agent asking me to make an appointment to speak to him by clicking on a calendar link - the next available slot was the following week! Not the correct response when there is a problem; the correct response is to pick up the phone and sort it out today - not next week.

Respuesta de Hostfully

User was contacted and provided follow up comments to their review. The company apologized for not providing immediate support during the week-end, but we do require users to schedule onboarding calls, and do not provide onboarding calls during week-ends.

Michele
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Don't second guess Hostfully!

Revisado el 20/2/2024

Puntos a favor

The onboarding was relatively easy and I had great support. The instant message system for support is great, which I use a lot!

Desventajas

I'm aware that there are some functions within Hostfully that I haven't utilized, and I'm interested in attending a Hostfully webinar designed for users like me. This session would help me better understand the functions I'm not currently using or might be using incorrectly once I'm up and running. There is a lot of information at the beginning so it is overwhelming.

Respuesta de Hostfully

Hello Michele,

It's great to hear you've had so much success working
with our support team. Along with that, we understand there are a lot of features for people to learn on the platform. If you ever need more information on a webinar or would like to request extra help please don't hesitate to reach out to our team at support@hostfully.com or chat with us on help.hostfully.com.

Sarah
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Top Rated for many reasons. Great company culture and leadership

Revisado el 27/3/2023

Not only, Game-changing for operations and increased revenue , but also peace of mind knowing team...

Not only, Game-changing for operations and increased revenue , but also peace of mind knowing team members have better access to operationsto help make them successful in their various support roles.

Puntos a favor

customer service and help articles. triggers and templates with sms featurecleaning jobs, owner blocks

Desventajas

increasing costssome integrated tools do not provide the same level of customer support that hostfully does. Owner blocks could be included in repots along with "costs" in spreadsheet, Owner block trigger a cleaning job

Alternativas consideradas

OwnerRez, Lodgify y Kigo

Razones para cambiar a Hostfully Property Management Platform

Keystone Award [sensitive content hidden] white paper and assessment for my needs.

Respuesta de Hostfully

Thank you so much for taking the time to write such a positive review, Sarah.
We're thrilled to hear that you appreciate our company culture, leadership, customer service, and help articles. We're also glad to hear that you find our triggers and templates with SMS feature useful, and that they have been game-changing for your operations and increased your revenue.

We're constantly striving to improve our service, so we appreciate your feedback on the owner blocks and integrated tools. We'll take your comments into consideration as we continue to develop and enhance our platform.
Thank you for choosing Hostfully! :)

Mostrando 5 opiniones de 207 Todas las opiniones

Preguntas frecuentes sobre Hostfully Property Management Platform

He aquí algunas preguntas frecuentes sobre Hostfully Property Management Platform.

Hostfully Property Management Platform ofrece los siguientes planes de precios:

  • A partir de: 119,00 US$/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

Los clientes habituales de Hostfully Property Management Platform son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Hostfully Property Management Platform admite los siguientes idiomas:

inglés

Hostfully Property Management Platform admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

Hostfully Property Management Platform se integra con las siguientes aplicaciones:

Akia, Autohost, Beyond, Boostly, Breezeway, ChargeAutomation, Chekin App, DPGO, Dropbox Sign, EZCare, EZcare, Enso Connect, Hostfully Guidebooks, Jervis systems, LODGEA, Lynx, Mailchimp, NextPax Channel Management System, Operto Teams, PayPal, PriceLab, PriceLabs, Properly, QuickBooks Online, RemoteLock, Rentals United, Revyoos, StayFi, Stripe, Turno, VacationRentPayment, ViaTour, Wheelhouse, Yonder, Zapier

Hostfully Property Management Platform ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat

Categorías relacionadas

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