Sobre Aloha EPOS

Aloha es una solución de punto de venta electrónico (EPOS) basada en la nube que ha sido diseñada para ayudar a los bares y restaurantes a gestionar todo el ciclo de vida empresarial. Incluye reservas, planificación de asientos, servicios de mesa, listas de personal, pagos y más. La plataforma permite a los gerentes crear planos de planta personalizados con actualizaciones en tiempo real sobre los tiempos de espera y la capacidad de asientos disponibles.

Aloha incluye un sistema de automatización de cocina que permite a los usuarios gestionar los cambios de mesas, los tiempos de pedido, la calidad de los alimentos, las pantallas de menú y recetas y los pedidos personalizados. Sus funciones incluyen análisis detallados, previsión de ventas, exportación de datos de nóminas, comunicación con proveedores, prevención del fraude, recomendaciones automatizadas y más. El sistema de gestión de inventarios proporciona escaneo de etiquetas de códigos de barras. Así, los usuarios pueden supervisar los niveles de existencias, identificar variaciones de costes y controlar los elementos faltantes. Además, la solución permite a los gerentes organizar campañas de marketing personalizadas con invitaciones por correo electrónico y SMS, recompensas, descuentos y cheques regalo en múltiples ubicaciones.

Aloha incluye una herramienta de creación de informes en tiempo real que permite a los usuarios supervisar los comentarios de los clientes, el estado del inventario y las menciones en las redes sociales con notificaciones en tiempo real. La plataforma también se integra con varios proveedores de tarjetas de crédito como GlobalPayments, HSBC, Barclaycard y Mastercard para facilitar el procesamiento de tarjetas de crédito y débito.

Precios desde:

No disponible

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Aloha EPOS

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Reino Unido, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

No disponible

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Aloha EPOS

Imágenes

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Vídeo de Aloha EPOS
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Funcionalidades

Funcionalidades totales de Aloha EPOS: 48

  • API
  • Acceso móvil
  • Actualizaciones en tiempo real
  • Automatización de pedidos
  • Calculadora de costes de trabajo
  • Contabilidad integrada
  • Control de inventario
  • Controles por separado
  • Creación de informes en tiempo real
  • Creación de informes/análisis
  • División de cuentas
  • Facturación
  • Gestión de clientes
  • Gestión de cocinas y de menús
  • Gestión de comercio electrónico
  • Gestión de consejos
  • Gestión de descuentos
  • Gestión de empleados
  • Gestión de entrega
  • Gestión de inventarios
  • Gestión de la producción
  • Gestión de listas de espera
  • Gestión de pedidos
  • Gestión de receptas
  • Gestión de reservas
  • Gestión de stock
  • Gestión de tablas
  • Gestión de tarjetas de regalo
  • Gestión de tesorería
  • Gestión de órdenes de compra
  • Informes de síntesis
  • Informes de ventas
  • Integración contable
  • Lectura de código de barras/tickets
  • Pagos electrónicos
  • Panel de actividades
  • Pedidos en línea
  • Previsión
  • Procesamiento de pagos
  • Procesamiento de pedidos
  • Procesamiento de tarjetas de crédito
  • Programa de fidelización
  • Promoción social
  • Punto de venta (POS)
  • Punto de venta para restaurantes
  • Seguimiento de inventario
  • Seguimiento de pedidos
  • Varias ubicaciones

Alternativas

Microsoft Project

4,4
#1 alternativa a Aloha EPOS
Microsoft Project ayuda a los usuarios a planificar proyectos y colaborar desde prácticamente cualquier lugar con las...

H&L POS

5
#2 alternativa a Aloha EPOS
A complete suite of integrated hospitality POS systems.

GoFrugal

4,4
#3 alternativa a Aloha EPOS
GOFRUGAL ofrece a los comercios minoristas, restaurantes, negocios de distribución y empresas una gama de soluciones de...

Rezku POS

4,5
#4 alternativa a Aloha EPOS
Rezku POS es un sistema de punto de venta para iPad para bares y restaurantes con funciones de pedidos en mesa, menús...

Opiniones

Calificación general

4,2 /5
(58)
Relación calidad-precio
3,7/5
Funcionalidades
4,0/5
Facilidad de uso
4,2/5
Asistencia al cliente
3,6/5

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Mostrando 5 opiniones de 58
Justyna K.
Calificación general
  • Industry: Alimentación y bebidas
  • Company size: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Like the table layout on the screen

Revisado el 18/3/2020

For managers great tool to keep track of all the comps voids labor and etc.

For managers great tool to keep track of all the comps voids labor and etc.

Puntos a favor

So much easier than micros. Dummy proof for new servers. Easy for servers to navigate.

Desventajas

Credits cards system from time to time goes down. Customer service hard to reach in the timely manner.

Alternativas consideradas

Microsoft Project

Razones para elegir Aloha EPOS

I switch the company's and the new one was using Aloha not Micros. Day and night difference .

Software anterior

Microsoft Project
Brian H.
Calificación general
  • Industry: Educación superior
  • Company size: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Make your F&B ePOS work for you the easy way

Revisado el 27/6/2019

Put it this way: when I would go to interview here and there for management positions in restaurant...

Put it this way: when I would go to interview here and there for management positions in restaurants, one of the first things I'd do is steal a quick glance around to see what ePOS was in use. When I would see Aloha, it was an immediate sense of relief. They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of). For example, I cannot tell you how many nights I have spent, exhausted after a crazy shift with a arbitrary ePOS and a crying server or bartender because their checkout got butchered by some mistake, then the attempted "fix" didn't have the intended effect, then the fix to fix the fix went haywire - that won't happen anymore. Aloha will simply the process for your staff = reduced training hours, far fewer incorrect orders sent to the kitchen, less servers running to the expo to rattle off what they "actually meant" when they tried to use archaic codes to modify an item, less food coming back to the kitchen because it isn't right, easy checkout that does fabulous things like letting an admin level user undo things like erroneously split tables or incorrect payments assigned to incorrect seat numbers, and I haven't even gotten to it's back-of-the-house superiority. You can get any report generated to show you just about any piece of information you would like about your business, as the system is easily customizable for your needs.

Puntos a favor

I have worked in restaurant management across the world, and have encountered various ePOS systems that do the job but that's about it. Aloha is not one of those. You could quit literally sit someone down in front of it and in 5 minutes they'll know the basics, 10 minutes they will be able to enter more complex orders and complex checkouts (e.g. split checks, etc.), and in 30 minutes they could be capable of programming your entire business into it from scratch and running any report you could want. A la iPhone. It really is that simple to use.

Desventajas

Like any computer, terminals can sometimes get glitchy and must be rebooted, but impatient folk servers and managers alike may start thumping on the screen with their pens, fingernails, etc, and after awhile it will take a toll on the touchscreen. But I've experienced this in $10mln/yr volume restaurants when they are under heavy use, not $2mln/yr volume businesses.

Usuario verificado
Calificación general
  • Industry: Restaurantes
  • Company size: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Should Have Stayed in Hardware - Not Good Software

Revisado el 25/3/2021

I am frustrated with this software more often that I am not. It has taken about a year for me to...

I am frustrated with this software more often that I am not. It has taken about a year for me to figure out all the workarounds to get the information I need. The language on the brand side is not clear, the functionality is antiquated, and NCR should have stuck with just making cash registers. Software is not their game.

Puntos a favor

The thing I like most is that it does integrate across most restaurant functions - it covers loyalty, POS, has build-ins for inventory, etc. And the POS terminals are great. But the software does not have much going for it.

Desventajas

This software looks like it was built super well for the early 10's and hasn't been updated since. When I was onboarded, I watched videos that were made in 2012 and the look/feel of the functionality hadn't changed at all. Almost 10 years after being built, it hadn't made any UX updates.
The loyalty program, though it says it has the ability to segment, does not. You must pull a report that shows every single one of your Guest Loyalty members, then in your own Excel sheet, filter by location, then filter by when they were last in the restaurant, then filter by the information you're actually looking for.
There is no easy way to pull any of this Marketing information.

Usuario verificado
Calificación general
  • Industry: Hospital y atención sanitaria
  • Company size: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Great features, Difficult Access

Revisado el 15/2/2019

My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew...

My restaurant first opened using the RPower POS system. It worked well for a while, but as we grew busier it became apparent that modifications, and edits to orders were taking much too long, and felt very clunky. I think that Aloha gives servers the ability to streamline their orders and as they become more comfortable with the system they can become quite speedy. Overall Aloha is the best POS system that I have used so far, but nothing is perfect.

Puntos a favor

I believe that Aloha gives the user more abilities in the front of the house than most POS systems I have used. The ability to highlight multiple items at once and duplicate/delete is a great feature not found in other systems. I also enjoy the overall lay out of the buttons, as far as having space between each button (which makes it easier for touch screen use), and the ability to add as many different sub menus at desired.

Desventajas

I wish that there was a way to customize the color of the buttons. When this system is implemented in busy restaurants (which is my experience with it) color coding different things such as ingredient/sauces/allergies could make the adjustment period for new servers much quicker, and cut down on the amount of time spent searching for certain things in the menus. I also feel like the strength of Aloha is in its day to day use. When using the master computer to try and revamp, or set up new menu items in the office the process is far from intuitive, and takes a long time to become proficient in. Maybe if there was a 'helpful hints' type feature for new user that would be a great addition.

Kelly M.
Calificación general
  • Industry: Alimentación y bebidas
  • Company size: 10.000+ empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

The easiest Point of Sale System of them all to learn and use.

Revisado el 10/6/2020

What is there not to like about software created for staff of all levels of experience. In previous...

What is there not to like about software created for staff of all levels of experience. In previous places of employment, I had worked with the point of sale systems that were so intricate that it took me weeks to fully master all of the features to its operation, so I was a bit worried that Aloha would turn out to be another one of those. Little did I know that this would be the software that made me into the confident server I am today.

Puntos a favor

The Aloha POS System was by far the easiest software I have encountered throughout my work experience in the Food & Beverage Industry. The interface of the actual system itself that I used to enter customer orders into had everything right in front of your eyes on the main page of the screen, which allowed me to enter my orders quickly and accurately. This layout also helped me manage several customers tabs at once without having to jump through several hurdles to do so. Anytime an order needed a modification last minute, I was able to get the system to help in time.

Desventajas

There were honestly no features in this software that I came across and questioned its purpose or use. Everything has a place and where that place happens to be just makes sense for the establishment that it is attached to.

Mostrando 5 opiniones de 58 Todas las opiniones

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Aloha EPOS ofrece los siguientes planes de precios:

  • A partir de:
  • Free Trial: No disponible

Los clientes habituales de Aloha EPOS son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

Aloha EPOS admite los siguientes idiomas:

inglés

Aloha EPOS admite los siguientes dispositivos:

No tenemos información sobre los tipos de integración de Aloha EPOS

Aloha EPOS ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Asistencia telefónica, Asistencia 24/7

Categorías relacionadas

Ver todas las categorías de software encontradas para Aloha EPOS.