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MCS Rental Software

MCS Rental Software

4,5 (20)
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Software de renta y mantenimiento de equipos
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Sobre MCS Rental Software

MCS Rental Software proporciona soluciones de software de alquiler innovadoras a empresas de alquiler de todo el mundo, al tiempo que ofrece un excelente servicio de atención al cliente y se dedica a facilitar la vida de las empresas de renta y construcción.

Defendiendo la excelencia en el servicio al cliente, MCS mantiene relaciones duraderas con sus clientes, ayudándoles a alcanzar sus objetivos y ambiciones de crecimiento. Con un fuerte compromiso con la innovación y las aportaciones de su grupo independiente de usuarios, MCS Rental Software lidera el sector del alquiler adoptando las tecnologías emergentes para que usted pueda aprovechar la innovación para hacer frente a los retos del mañana.

Beneficios clave de MCS Rental Software

La serie de aplicaciones móviles permiten a los distintos departamentos de alquiler intercambiar datos en tiempo real para mejorar la capacidad de respuesta de la empresa y la satisfacción del cliente.

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Precio inicial

No se han encontrado precios
39,00 €
mes

Opciones de precios

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Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones

Calificación general

4,5 /5
(20)
Relación calidad-precio
4,1/5
Funcionalidades
4,2/5
Facilidad de uso
4,1/5
Asistencia al cliente
4,3/5

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Mostrando 5 opiniones de 20 Todas las opiniones
Mostrando 5 opiniones de 20
Mark
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good solid product

Revisado el 25/6/2024

Very good on the whole with great customer support

Very good on the whole with great customer support

Puntos a favor

MCS has all the tools required to help with planning, delivery, asset management, reporting and accounting making it invaluable from concept to completion.

Desventajas

Changing dates on existing contracts is not very straight forward

Respuesta de MCS Global

Hi Mark, thank you so much for the review. It's great to hear that MCS is helping all areas of your business and that you've had great experiences with our support team. Thank you for the feedback on changing dates on existing contracts - we will share this with our development team. MCS

Jos
Calificación general
  • Sector: Petróleo y energía
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

A COMPLETE, INTUITIVE AND RELIABLE SOFTWARE SOLUTION FOR OUR GLOBAL RENTAL BUSINESS

Revisado el 22/4/2020

We know there are cheap, alternative rental software packages on the market, but these tend to be...

We know there are cheap, alternative rental software packages on the market, but these tend to be aimed at the smaller business - often falling short in functionality somewhere along the line. MCS has a lot of functionality available within it and a lot of experience in rental market, and therefore we know that we can grow with it over time. It has already improved our operational efficiency and has already shown its real value.

Puntos a favor

When we went out to look for a software solution we decided we wanted to deal with a mid-sized company which is large enough to be reliable, yet small enough to be flexible. From the first enquiry through to implementation they took the time to understand our business and assisted us in re-shaping our internal business processes, in order to simplify and optimise our processes.

MCS is always on hand to support us as and when required, and it is always done within a reasonable timeframe. This includes tweaking our software to optimise it even further for our changing needs and requirements.

Desventajas

We only make use of approx. 60% of all software we have purchased. The main focus we have is keeping track of thousands of systems we deploy all around the world. The system is allowing this to happen really well. Any small issues that have arisen have been solved “on the fly”. Maybe WE will discover some issues in the future, but we have no worries about them being handled promptly on request.

Respuesta de MCS Global

Hi Jos

Thank you very much for taking the time to provide us with such a great review. We are delighted that you rate MCS so highly and that it is proving to be so valuable to your business.

We pride ourselves on providing customer service excellence and are therefore are very pleased to hear about your extremely positive experiences with MCS and our support team.

We're so pleased that you've chosen MCS-rm as your future proof system. If you ever need any help with expanding your use of MCS, you know where we are and we're always happy to help. The MCS Team

Nicky
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Be aware there is no loyalty with MCS

Revisado el 1/3/2023

Puntos a favor

Easy to use, and the support team reply quick to questions but that is what you would expect from such an expensive company

Desventajas

Be aware we have been a customer of MCS for 4 years. They do not look after there existing customers only interested in new customers. They have increased our monthly price by 4% each year and this year increased by 10% because that is the inflation rate. its a complete scam and have no understanding of the word loyalty. Be warned.

Respuesta de MCS Global

Thank you for your review, we are always happy to receive feedback, and we are glad that you find MCS easy to use and that you have a great rapport with our support team. They work incredibly hard to make sure they help our customers whenever it's needed.

We do appreciate that inflation has been higher this year and will endeavor to help wherever we can. We are also working tirelessly to keep developing our software so that our customers get more and more value each year. We'd be delighted to spend some time with you to help you get the most out of your software package.

James
Calificación general
  • Sector: Organización de eventos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Since having MCS-rm, we have had the confidence we needed to grow

Revisado el 7/4/2021

MCS has given our business the confidence required to be able to grow and has given our teams back...

MCS has given our business the confidence required to be able to grow and has given our teams back valuable time to spend with our customers.

Puntos a favor

Our favourite part of MCS is the efficiency it brings to us as a business. For example, we save at least 10 minutes per contract when it comes to invoicing, as there is no need for manual processes. We can also obtain all signatures electronically so that we can close deals quicker, and there is no manual chasing required. We have also improved our efficiency when it comes to making deliveries with the Transport Mobile App. With this feature, we can make last-minute changes to jobs regardless of where the driver might be, ensuring that every delivery goes to the right place even if a change does occur, which is common in the events industry.

As a business, we have loved these time savings and improved efficiencies as it means we can be more customer-focused and enhance their journey with us. We also know that all customer data is safe with the MCS Cloud, so all our previous security fears have gone away.

We have an extremely positive relationship with MCS. The team is always open and honest, and the collaborative approach with which they work with their customers is brilliant, as we all learn together. The implementation process was slick, easy and very professional. It was by far the best experience I have had when implementing a new system.

Desventajas

We can honestly say we haven't found any bad points with MCS-rm.

Respuesta de MCS Global

Hi James,
Thank you very much for taking the time to post such a positive review. We are delighted that your experience with our product and team has been so easy and that you rate it so highly as that's what we always strive to achieve. It's also great to hear first-hand about your fantastic time savings through using MCS. Should you ever have any questions, you know where we are.
The MCS Team

Jon
Calificación general
  • Sector: Transporte marítimo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

MCS was our perfect software solution because it simplified our in-house processes.

Revisado el 6/10/2020

We are glad that we made a move from our previous software provider to MCS, as not only is the...

We are glad that we made a move from our previous software provider to MCS, as not only is the software far more user friendly, but the customer care and professionalism of MCS is on a far higher level. We look forward to a long working relationship with all at MCS.

Puntos a favor

The MCS team are all fantastic. They have made the transition from our previous rental solution to MCS seamless. They work with the utmost professionalism and friendliness and are very approachable if we have any queries.

The implementation process couldn’t have been more straightforward. The support team were absolutely brilliant, on hand to help us wherever needed, and we were able to pick up the software very quickly.

Since using MCS, we have been able to save 50% of our annual expenditure and reclaim 75% of our time we used to spend on admin duties. MCS has also helped us to improve our customer service with better document control through quoting and contracts and then obtaining signatures through MCS E-Sign. Being able to acquire signatures for all our rental documents in this way means that the process is now a smooth, slick one which takes the customer from the point of order through to invoice seamlessly, saving the back-office team multiple hours per week.

Desventajas

None! We have not found any cons to MCS!

Respuesta de MCS Global

Thank you for taking the time to complete a review of your experiences with MCS.

It is lovely to hear that you have a good relationship with the MCS team. Customer service is a top priority for us, so we are delighted that the implementation went smoothly and our customer support team has been on hand whenever you have needed them.

Mostrando 5 opiniones de 20 Todas las opiniones

Preguntas frecuentes sobre MCS Rental Software

He aquí algunas preguntas frecuentes sobre MCS Rental Software.

MCS Rental Software ofrece los siguientes planes de precios:

  • Modelo de precios: Suscripción
  • Prueba gratis: No disponible

Los clientes habituales de MCS Rental Software son:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

MCS Rental Software admite los siguientes idiomas:

alemán, español, francés, inglés, neerlandés, sueco

MCS Rental Software admite los siguientes dispositivos:

Android (móvil)

MCS Rental Software se integra con las siguientes aplicaciones:

AFAS Software, EROAD, MYOB Business, Mailchimp, Microsoft 365, Microsoft Power BI, QuickBooks Online Advanced, Sage 100, Sage 200, Sage 300cloud, Sage 50cloud Accounting, Sage 50cloud Pastel, Sage Intacct, TaxJar, Trackunit, Unit4 ERP, Verizon Connect, Vision6, Visma Severa, Xero

MCS Rental Software ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica

Categorías relacionadas

Ver todas las categorías de software encontradas para MCS Rental Software.

Icono de carpeta Software de alquiler
Icono de carpeta Software de mantenimiento de equipos
Icono de carpeta Software de seguimiento de activos
Icono de carpeta Software de alquiler de equipos
Icono de carpeta Software de alquiler para eventos
Icono de carpeta Software de pedidos en línea