Kisi

4,6 (51)
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Sistema de control de acceso y seguridad física basado en la nube

Sobre Kisi

Kisi es un sistema de control de acceso seguro basado en la nube y diseñado para ayudar a las empresas de diversos sectores, como el inmobiliario, el de las tecnologías de la información, el sanitario, el educativo y el manufacturero, a gestionar el acceso a puertas para el personal autorizado o los visitantes mediante una combinación de sensores y dispositivos móviles. Sus funciones incluyen autenticación de usuarios, alarmas, uso compartido de zonas, gestión de grupos de usuarios y supervisión del estado de los dispositivos.

La aplicación incluye Kisi Reader Pro, un sistema de lectura de pared con Bluetooth y NFC (comunicación de campo cercano, por sus siglas en inglés), que se autocalibra para mejorar el tiempo de desbloqueo y proporciona comentarios a través del software sobre puertas abiertas de forma remota. Los administradores pueden controlar el acceso a puertas en múltiples ubicaciones, revisar eventos pasados o entradas de puertas a través de instantáneas grabadas, compartir permisos de acceso y configurar los ajustes de seguridad. El sistema Kisi Controller permite a los equipos de seguridad gestionar el acceso a cuatro puertas, ascensores o molinetes simultáneamente y recibir alertas de entradas no autorizadas.

Kisi ofrece integración con varios sistemas de terceros como Cisco Meraki, Okta, Google Calendar, JumpCloud, Nexudus, Optix, Kibana, Envoy y más. Las empresas pueden compartir claves de acceso por correo electrónico y permitir el desbloqueo remoto de puertas para empleados e invitados autorizados. También permite a los equipos de seguridad mantener un registro de eventos y asignar claves temporales a los visitantes.


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Precio inicial

No se han encontrado precios
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Opciones de precios

Versión gratuita
Prueba gratuita
Versión gratuita
Prueba gratuita

Funcionalidades

18
69

Integraciones

12
No se han encontrado integraciones

Facilidad de uso

4,7 (51)
0,0 (0)

Relación calidad-precio

4,4 (51)
0,0 (0)

Atención al cliente

4,6 (51)
0,0 (0)
Las barras de puntuación verdes muestran el producto ganador en función de la puntuación media y el número de opiniones.

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Opiniones

Calificación general

4,6 /5
(51)
Relación calidad-precio
4,4/5
Funcionalidades
4,4/5
Facilidad de uso
4,7/5
Asistencia al cliente
4,6/5

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Mostrando 5 opiniones de 51
Gardner
Gardner
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A Seamless Experience for Elegant Security

Revisado el 31/1/2020

Puntos a favor

The Kisi Keyless Door Access system has been a success in our office space. I had heard about Kisi's reputation for quality products and outstanding customer care - after our initial consultation and conversation, I was sold.

From purchase to install to everyday use, we've been extremely satisfied with Kisi. To remain HIPAA compliant, it is paramount that we have a locked office door at all times. Other locks or ID systems are bulky and archaic. Kisi has created a sleek, pseudo-sexy model that is beautifully enigmatic in our entryway. We especially love the RFID capabilities and that our phones can be our access keys! No more losing expensive key cards or fumbling with outrageous FOBS. Our pockets are weighed down enough!

We had one glitchy day in the system, and Kisi was super-responsive in handling the blackout. I was impressed with how they communicated with me and their efforts in getting us back online within a few moments.

Overall, I highly recommend using this product and working with Kisi. They have been and continue to be a pleasure to work with!

Desventajas

The only downside to the Kisi hardware is that the actual hardware options are fairly limited. We have a new space that requires an in-door mounted security system - something Kisi doesn't offer (yet!).

Respuesta de KISI

Thank you very much for your kind words! I will share your feedback with the product team so we can keep improving our user experience even more.

Delrae
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Enjoying the system!

Revisado el 23/1/2024

It had been great, support tries to help the best they can although sometimes a phone call over...

It had been great, support tries to help the best they can although sometimes a phone call over email would be best. But they make sure to answer all questions and get you back up and running.

Puntos a favor

I love that I have Remote Access to be able to let people in my Gym from home when needed. The setup process for members is super easy as well and being able to navigate the system is user friendly.

Desventajas

It was a little difficult to setup at first and i already had a system it was replacing. I had to hire my security company to come change it for me. It decided to have a bug last week (less than 6 months old) where it needed a power reset. I had to get my security company back again to help me because I was not familiar with what wires to disconnect. Support is great though

Respuesta de KISI

Thanks so much for your review!

Marc
Marc
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

A really effective system run by individuals lacking honour (to gym business owners, at least)

Revisado el 21/11/2022

I recently purchased a new set of doorlocks to get things ready for my third outlet, spending over...

I recently purchased a new set of doorlocks to get things ready for my third outlet, spending over US$2000 to get the items. Within 2 weeks of receiving the items and having paid for the subscription, I receive an email from the [SENSITIVE CONTENT] - stating that we will be automatically “migrated to a per user billing starting 1st Dec” (14 days notice).I have a very clearly defined customer contract that has been pre-paid for 1 year up until 1st November 2023. This includes number of integrations, number of users to support, etc. This is also very clearly described on the website. For my package, I have purchased 3 integrations (locations) and support of a database of up to 10,000 users.A day before my forced backend cleanse, I had ~1,700 users on my database - not even 20% of my allocated amount with only 70 users actually automatically syncing with our Glofox integrations.With the forced change in pricing, without doing anything my bill would increase to nearly $2000 per MONTH - this represents nearly a 50x cost increase per MONTH.The [SENSITIVE CONTENT] has stated that gyms with over 500 members will be subject to this changed rate - 5% of the existing agreement I have in place. This is bad business and is showcasing a lack of transparency in their capabilities.The only ‘recommendation’ by the [SENSITIVE CONTENT] is to limit my user count to 500 people... So, he is basically suggesting that a consumer business should not sell to new consumers and remain stagnant? Poor show.

Puntos a favor

We have been using KISI as our preferred access control manager due to their integration with Glofox - our gym management software provider - all the way from their first iteration of reader to their present day upgraded devices. We utilise their hardware across multiple locations, and the backend is effective at real-time tracking new users.The integration took us a long time to setup effectively, but once its up and running, the uploading and removal of new user data is seamless.

Desventajas

Their backend processes seem quite manual. In order to assign the relevant hardware to the relevant locations, it requires additional steps of contacting support to do so. The real issue is in their company's "Hardware" - refer to my overall experience to serve as a warning to all gym owners, and likely to all.They have implemented a force change in pricing to a per user per month charge without honouring existing locked-in contracts.There is no updated contract shared with me, nor do the terms and conditions on their agreements state that they can change our existing contract pricing. Just be warned!

Respuesta de KISI

Hi Marc,

Thanks for taking the time to leave us a review and we apologize for the disruption this caused. It sounds like you were not the intended recipient of this change as you had purchased an annual license with a renewal date late into 2023 nor was it intended to increase your monthly cost by 50x. We've been proactively reaching out to our customers who would have been impacted by this and we hope this has already been resolved for you. If not, please contact our team at support@getkisi.com and ask to speak with Sunny Fong and reference this review.

Kind Regards,

Deena
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

We Love Using Kisi!

Revisado el 13/3/2024

We initially believed that Kisi was too expensive, so we went with another company. That was a HUGE...

We initially believed that Kisi was too expensive, so we went with another company. That was a HUGE mistake. Not only did the other company go out of business, they purposely avoided telling their clients so they could continue to get paid!

The reps from Kisi were wonderful and provided excellent customer service. Had we gone with them from the beginning, we could have saved thousands of dollars and a lot of headaches.

Puntos a favor

Kisi has a great reputation and they've been in the business for quite a while. Their app is also very easy to use.

Desventajas

The digital locks for individual office doors are more expensive than I would like. The last time I checked, they were also available only through a third party vendor. Because of that, we have different locks on our offices.

Respuesta de KISI

Thanks so much Deena!

Caitlin
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Kisi is the way of the future

Revisado el 16/1/2018

Puntos a favor

We couldn't run our coworking/event space without Kisi. As a business with 100+ members, multiple staff members and contractors, and a space that hosts frequent events this really is the only way to ensure the right people have access to your building at the times you choose. I also love that you can set permissions to when exactly they can access the space. For example, you can set permission to enter the space on 1 specific day (perfect for event hosts or contractors) or indefinitely (and can even set different permissions within that- i.e. whether or not they can access the space after hours or on the weekends, for example). Being able to unlock the doors remotely via the app has also been revolutionary for my (and the rest of our staff's) work/life balance (we don't need to drive to our location to open the doors with a key anymore it can all be done at home via the app)!

Desventajas

The only con (which is also a pro) is that it functions off of your wifi network, so if your wifi is down it could be a security issue.

Respuesta de KISI

Thank you for the kind words! We're happy to share that we do offer offline support. Should your space lose access to the internet, Kisi supports two fallback mechanisms for unlocking doors or elevators:
Offline cache on the reader: with offline caching for credentials, Kisi allows users to unlock doors even without internet connectivity.
Offline cache on the phone: with mobile data enabled on your phone, the Kisi reader will receive a certificate from your phone through Bluetooth or NFC to unlock the door.

Mostrando 5 opiniones de 51 Todas las opiniones

Preguntas frecuentes sobre Kisi

He aquí algunas preguntas frecuentes sobre Kisi.

Kisi ofrece los siguientes planes de precios:

  • Modelo de precios: Versión gratuita
  • Prueba gratis: Disponible

Los clientes habituales de Kisi son:

11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Kisi admite los siguientes idiomas:

inglés

Kisi admite los siguientes dispositivos:

Android (móvil), iPhone (móvil), iPad (móvil)

Kisi se integra con las siguientes aplicaciones:

Cisco Meraki, Envoy, Gingr, Google Calendar, Google Workspace, Kangarootime, Microsoft Azure, Okta, OneLogin, RecDesk, Splunk Cloud, Sumo Logic

Kisi ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Base de conocimientos, Asistencia telefónica

Categorías relacionadas

Ver todas las categorías de software encontradas para Kisi.