Propertyware
Propertyware
Sobre Propertyware
Propertyware es una solución de administración de propiedades basada en la nube que permite a los usuarios comercializar sus propiedades online, administrar propiedades a través de una interfaz basada en web y ofrecer funciones de contabilidad. El producto es adecuado para las necesidades de pequeñas y medianas empresas, así como para pequeños administradores de propiedades residenciales unifamiliares y de baja densidad. La solución también ayuda a los propietarios individuales a gestionar sus propiedades de alquiler e inquilinos.
Propertyware ofrece un módulo de administración de propiedades que permite a los usuarios organizar y compartir los detalles de contacto de propietario e inquilino, así como la información de la propiedad, en una ubicación segura y centralizada. El producto también permite a los usuarios automatizar las renovaciones y las tareas asociadas con los inquilinos entrantes o salientes, como la gestión de arrendamientos, la interrupción de contratos y los formularios PCR (certificado de renta pagada). La función de colaboración del módulo de propiedades permite a los usuarios gestionar conversaciones entre todas las partes interesadas, escribir cartas estándar relacionadas con la documentación de la propiedad, realizar un seguimiento de las actividades, crear registros de auditoría y sincronizar los horarios con Outlook y Google Calendar. La función de gestión de documentos del módulo permite a los usuarios cargar y organizar documentos fácilmente y acceder a los documentos importantes offline. Además, garantiza la seguridad de los documentos con centros de datos basados en la nube. Además, el módulo ofrece funciones como portales para inquilinos y propietarios, gestión de órdenes de trabajo, creación de informes y analíticas en tiempo real e integración móvil.
Propertyware también ofrece un módulo de marketing online con funciones como gestión de clientes potenciales, centro de contacto para arrendamientos y selección de inquilinos. El producto también ofrece un módulo de contabilidad con gestión de pagos, presupuestos, pagos electrónicos e integración con software de terceros, como QuickBooks. Entre sus principales clientes se encuentran CrestCore Realty, 3rd Base Realty, Husky Real Estate Group y Garner Properties.
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Opiniones
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- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Propertyware for beginners
Revisado el 3/11/2021
Propertyware has been the first all inclusive software I've used for my business. It is comprehensi...
Propertyware has been the first all inclusive software I've used for my business. It is comprehensive and just what I need.
Puntos a favor
This software offers everything you need. Once you figure out how to use it.
Desventajas
You really have to have real life examples to practice and perfect this software.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Propertyware review
Revisado el 24/7/2023
Puntos a favor
It's a great tool to manage properties. As a cloud based software is available from anywhere.Easy to collect rent through the Tenant portal and pay owners.Good customer service .
Desventajas
Since the phone menu options have changed, I had difficulties reaching Propertyware customer service .
Respuesta de RealPage
Hi Martha,
Thanks for your review. If you're calling 800-704-0154 for support, there has been a change with how you get to Propertyware support. Instead of pressing an option, simply say "Propertyware" and that should take you where you need to go.
Hope that helps!
- Charlie
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Is Propertyware a fit for everyone?
Revisado el 8/11/2016
This is my first time using propertyware, and I was not an employee with the company when the...
This is my first time using propertyware, and I was not an employee with the company when the decision was made to utilize the software. To my understanding it went something like this: "Oh this one looks good, lets get it" I think Propertyware is very well organized program when used properly, and utilized to its full potential. I also think its a fantastic program for multi family properties, where all units are located at one address. But as our company does all off site management, pre leasing, student housing, HOA's, and residential homes; the software is not quite designed for that. Therefore, I am left to manipulate it to the best of my ability. There are also specific requests from my employers that need to be met, and can be, but with way too many individual edits to be made. It becomes more time consuming than what the job at hand should take. I cannot give much of a review from when the company first began using the software, because I was not with the company at that time, but was told that the transfer of information from Quickbooks to Propertyware was a breeze. This alone can be a game changer if your property consists of 300+ units. All in all, I think Propertyware is a great software, but I do strongly believe there needs to be more training available to potential clients, so they can have a better understanding of how the entire system works. Each tab is a piece of the pie, but explaining that to tenants and owners can be a bit tricky at times.
Puntos a favor
The tenant/owner online accessibility is great!! They can view their ledgers and access their accounts at anytime. I also like how mistakes can be corrected, maybe not always easily, but that is solely based on my experience and how the software was presented to me as I joined the company. I enjoy how easily you can search for a lease or owner in the global search bar, and how in the left hand column it lists the recent places you were for easier access. Move ins and Move outs are seamless, granted the correct information is input into the software. The amount of reports that can be ran is endless, and feel as though I could have this software for years and still never have ran each report with all its options/filters. The management tab is designed (ideally) to create owner draws all at once, and for a multifamily property this is fantastic. With each tab, when creating something new, there are important details included. When used properly, it can make your reports a dream!!
Desventajas
Tenant/Owner ledgers are not very user friendly (in my experience) They reflect very much of an accountants bookkeeping, and not all tenants/owners are "CPAs" so at times it can become difficult to explain debits/credits or income/expenses. On only a few occasions have I had to call customer service and they did not have an answer for me, or a resolution. In their defense, these requests were quite specific and not something that was frequently asked. Sometimes the amount of options for reports can be a bit overkill. Owner draws were started with custom date ranges, and generated individually, which in turn makes it a bit more time consuming for me to create them. In addition, because of the custom date ranges, the owner statements are very time sensitive and if a mistake is made and not corrected with the same dates, it creates confusion for the owners when they review their statements at the end of the year.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Propertyware Review
Revisado el 24/7/2023
Puntos a favor
The maintenance portal is easy to use.
Desventajas
In the maintenance section - when a tenant places more than one issue in the same request, it would be helpful to be able to break it down as example: WO #935A to allow you to close out individually when completed. Otherwise, you'll need to keep the entire WO open until such time as all work has been completed.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great software for property management companies
Revisado el 29/7/2022
Overall, our experience is positive. Prior to PW we used QuickBooks, Excel and Word to manage...
Overall, our experience is positive. Prior to PW we used QuickBooks, Excel and Word to manage everything. PW has allowed us to grow and automate much of what we used to do manually.
Puntos a favor
We onboarded about 800 units and while that involved a lot of work, the PropertyWare staff were very helpful and made the process easy. We like that staff across the board can use the software and we can tailor their experience based on what position they are in.
Desventajas
My company now manages over 1100 units for 16 different portfolios. PropertyWare isn't the most intuitive for handling that many units or portfolios. Also I struggle with reports, often times there are fields that aren't options to pull into reports.
Alternativas consideradas
Yardi VoyagerRazones para elegir Propertyware
We had too many units and using QuickBooks became to cumbersomeSoftware anterior
QuickBooks EnterpriseRazones para cambiar a Propertyware
Pricing and ease of useRespuesta de RealPage
Hi Jennifer,
Thanks for your review, and for making Propertyware your one-stop shop for managing your portfolios. Please continue to lean on support with any questions you may have, especially with reporting questions.
Here's to many more years of growth together!
- Charlie W
Preguntas frecuentes sobre Propertyware
He aquí algunas preguntas frecuentes sobre Propertyware.P. ¿Qué tipo de planes de precios ofrece Propertyware?
Propertyware ofrece los siguientes planes de precios:
- A partir de: 1,00 US$/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Propertyware?
Los clientes habituales de Propertyware son:
2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Propertyware?
Propertyware admite los siguientes idiomas:
inglés
P. ¿Propertyware es compatible con dispositivos móviles?
Propertyware admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Propertyware?
Propertyware se integra con las siguientes aplicaciones:
QuickBooks Online Advanced
P. ¿Qué tipo de asistencia ofrece Propertyware?
Propertyware ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat
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