Jane
Sobre Jane
Diseñada por propietarios de clínicas reales, Jane es una plataforma de gestión de la salud y el bienestar diseñada para ayudar al usuario, sin importar cómo o dónde trabaje. Disponible online y en cualquier dispositivo, Jane ofrece reservas online de marca blanca, programación atractiva, gestión de seguros, EMR (registros médicos electrónicos, por sus siglas en inglés), formularios de admisión online, recordatorios para pacientes y procesamiento de pagos integrado.
Jane es una plataforma de gestión de consultas online flexible y sencilla que moderniza el flujo de trabajo cotidiano respetando el estilo único de cada clínica.
Deleita a los pacientes, reduce el tiempo de administración y valora el lado comercial de tu pequeña empresa. Una solución creada para ayudar. Más información en su web.
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Opiniones
¿Ya tienes Jane?
¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Jane got me through April 2020
Revisado el 1/5/2020
My business was ordered to stop conducting in-clinic operations due to the COVID-19 crisis. The...
My business was ordered to stop conducting in-clinic operations due to the COVID-19 crisis. The Jane Team launched the online video conferencing feature that they were planning to launch at the end of 2020. It allowed me to continue conducting business and adhere to the government's mandate to maintain physical distancing.
Not only that they offered two weeks of webinar style training sessions that they were planning to offer using an on-site conference setting.
It has been Jane and I running the business all of April 2020 and I could not have done it without "her"!
Puntos a favor
Online billing, online booking , reporting of Key Performance Indicators, scheduling, and electronic medical records all in one affordable package.
Great customer service.
Desventajas
There has not been a downside. It is very easy to learn and it has all the features that I need.
Respuesta de Jane Software
Sandra
This is so lovely - and what an honour it has been to spend the last few weeks with you at Allied.
I was surprised (although I shouldn't have been!) by the great chat participation throughout the sessions - even in an online version of what we were hoping to be a community building in-person experience. Thanks for joining us! We are lucky at Jane to be working with people like you...
And I'm so glad to hear that you're working with Online Appointments! We're still working on more resources for you around returning to in-practice treatment and what it might look like to have a bit of a hybrid model for a while, with both in office and online care.
Today we're working on a guide for screening calls with COVID-19 screening intake forms and consents.
You're doing a phenomenal job Sandra! If there's more Jane can do to help you and your practice in resources, education or features let us know.
Alison - Co-Founder
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
User friendly
Revisado el 20/8/2022
Having everything integrated in one place: billing, scheduling, booking, exercise platform is just...
Having everything integrated in one place: billing, scheduling, booking, exercise platform is just something no other program can beat!
Puntos a favor
I'm not a computer whiz and this was by far one of the easiest to learn. I worked with 5 different system/softwares/platforms and of course there is a learning curve even to Jane, but it's the quickest to learn and clean, easy, uncluttered for the user. I love being able to see everything what's happening from my schedule. I know which patients I billed, which ones I charted, which ones didn't show. That is especially important on a busy clinic or if you didn't have time to do all the administration part of work all in the same day.
Desventajas
It can be a bit overwhelming with so many different settings, but as long as you stay focused on what's important at first, the rest is just "play with it".
Alternativas consideradas
GOrendezvousRazones para cambiar a Jane
Having everything integrated in one place: billing, scheduling, booking, exercise platform is just something no other program can beat! It also didn't look so cluttered at a first glimpse, like accuro.- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
This is not a software solution for a US based insurance billing practice.
Revisado el 21/8/2020
Frustrating.
Frustrating.
Puntos a favor
If you are a low volume cash based practice, you don't plan on billing US insurance, then it's fine. If not, please take my advice and avoid Jane.
Desventajas
We are a small US based practice and bill Medicare (40%), some insurance (20%) and the rest cash. Initially I asked my billing service to take on Jane's Insurance billing, and after a week of them investigating the software and getting their questions answered by Jane support they opted out saying it was not capable of doing US Insurance billing in a timely & cost effective manner. I should have listened.
Instead of taking my billers advice I decided to have my front desk person, who has done billing for over 10 years, take a shot at using Jane for our insurance billing. After months of her working on Jane billing, multiple cases and support escalations, emails, phone calls, and even trying to get the owner involved.. we have given up.
Jane support is always pleasant and courteous, but they generally have no answer for the glaring billing issues that make their software worth using for Insurance billing besides saying "we are working on it for the next release" or "why don't you post that to the suggestion feature request".
I'm currently looking for a replacement.
Respuesta de Jane Software
Good morning Dr. Larinde,
Thanks for taking the time to share your experience.
I really appreciate hearing from you and your practice, and I'm quite dismayed to hear how frustrated you feel with your attempt to transition to Jane.
As a clinic owner myself I relate to the general struggles and challenges of insurance billing, and I'm sorry to hear that Jane contributed to making that harder for you and your team.
A complete refresh of the way that insurance billing is received and managed in Jane is launching in the next few weeks - I'm not sure if you had a chance to attend the summer release webinar but you can see how that looks here: https://vimeo.com/452703248
The section about the insurance billing change is linked in the description.
In any case, I can see from your ratings that we have to get 4 stars better in every category if we want to see you choosing Jane for your practice in the future. We'll work on that!
Alison - Co-Founder
for Jane
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Jane
Revisado el 14/9/2023
Puntos a favor
I love the ease of scheduling and creating charting templates. I like the ability at a glance to look at income of my clinic.
Desventajas
I really need E-scribing in my medical practice. I would also like to see medications and allergies carry over into sequential visits.
Respuesta de Jane Software
Hi Laura!
I love that you've been enjoying how easy the scheduling and creating charting templates have been since joining. It sounds like you may also be using the stats that the practitioner dashboard will display which is such a major key in running your clinic.
I hear you about the e-scribing, it's definitely something our team has its future eyes on as we realize how important of a feature this is to so many providers. While we don't have anything solid yet, I'd highly recommend that you add your vote or comment to our feature request. That way when there is an update, you'll be notified by our team :) You can find that here: https://janeapp.canny.io/feature-requests/p/e-prescription-integration
Thank you so much and please don't hesitate to reach out to chat with our team! Caitlin on behalf of the Jane team
- Sector: Medicina alternativa
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
An honest opinion from a former software developer/engineer, who's now a Doctor of Acupuncture
Revisado el 6/7/2022
I own and operate a low-cost community clinic. We have very limited reception support and we see a...
I own and operate a low-cost community clinic. We have very limited reception support and we see a fairly high volume of patients. We needed a reliable, fairly full featured, tool that would off-load the burden of patient scheduling from my staff, enable my practitioners to document quickly and effectively, and enable my support staff to easily access patient records, upload/export patient charts, and document patient interactions. JANE does all of that, and more. This literally is the perfect support tool for a small to mid-sized, multidisciplinary medical practice.
Puntos a favor
JANE is a solid, extremely well thought out, full-featured product that is highly reliable, very responsive, quite customizable, and attractive to both practitioners and patients. It literally invites you to use it. And even more than the product, JANE's development and support staff are there for you every step of the way. They're always striving to make their product better. I am continually impressed by their responsiveness and innovation. It's the best EMR software product, for the money, thatt I've ever used, and I'm a certified EPIC support specialist.
Desventajas
Seriously...I can't think of any cons. This product does everything I want and need, and it does it superbly for a very reasonable price.
Alternativas consideradas
TebraRazones para elegir Jane
JANE had many more appointing system features, a fully-capable EMR, and a terrific patient portal, all at a very reasonable price.Razones para cambiar a Jane
Great EMR features, Reliability, Quick Performance, Great Patient Portal, Customizability, Support, Terrific Innovation by the JANE teamRespuesta de Jane Software
Hi Steve,
Wow! What a review. I am definitely sharing this with the whole team today.
Thank you for the detailed breakdown of what you've most enjoyed about working with Jane. It truly delights us to hear when Jane helps make your workload a little lighter for both you and your team. That way you can get back to doing the impactful work you do in your community.
We appreciate you. Have a wonderful weekend :)
Maddie
On Behalf of Jane
Preguntas frecuentes sobre Jane
He aquí algunas preguntas frecuentes sobre Jane.P. ¿Qué tipo de planes de precios ofrece Jane?
Jane ofrece los siguientes planes de precios:
- A partir de: 79,00 US$/mes
- Modelo de precios: Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de Jane?
Los clientes habituales de Jane son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Jane?
Jane admite los siguientes idiomas:
inglés
P. ¿Jane es compatible con dispositivos móviles?
Jane admite los siguientes dispositivos:
P. ¿Con qué otras aplicaciones se integra Jane?
Jane se integra con las siguientes aplicaciones:
Bench, Clinic Sites, Google Analytics 360, Google Calendar, Mailchimp, Microsoft Outlook
P. ¿Qué tipo de asistencia ofrece Jane?
Jane ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Chat
Categorías relacionadas
Ver todas las categorías de software encontradas para Jane.
- Software para historia clínica electrónica de salud mental
- Software para quiroprácticos
- Software para centros de masaje
- Software de salud mental
- Software para fisioterapeutas
- Software para programación de citas médicas
- Programas de facturación médica
- Software de historia clínica electrónica
- Software para consulta médica
- Software para agendar citas
- Software de gestión de pacientes
- Plataformas de portal del paciente
- Software de telemedicina
- Software de recordatorios de citas
- Software para balnearios medicinales
- Software para programación de pacientes
