Claris FileMaker

It has a beautiful interface that makes it easy to design and create applications. It has a versatile drag-and-drop tool. Built-in templates make it easy to create applications. It allows you to create visual workflows that allow you to efficiently manage processes. Easily accessed through any web browser. Facilitates collaboration and productivity of our work team.

Cost can be a challenge, especially for smaller companies.

It's okay. Nothing else to say, really.

They are harrassing. They quoted for a service two years ago that we paid for and since stopped using. Being international, they seem to have missed the payment two years ago. Their emails asking for payment are completely blank emails from a suspicious email address, with an attachment. No name, no account number, not even a signature panel. Obviously, I thought they were spam/viruses and so never opened them. So I only found out they were asking for the money when they called over a year after they first started asking for the money. I then engaged them, told them how odd their invoice emails were, provided payment info, went above and beyond to try and show them that I had paid. Eventually, they agreed and sent me an email saying the issue was resolved.They then sent those blank emails a couple more times and today started threatening to send the account to debt collectors.This is absurd. I don't owe them money and they admitted it!

Filemaker is the most complete database program, I can interact with all tables, creating infinite links to be able to automate the sales process in the best way.

Sometimes it's a little difficult to get where you want in automation but it's always possible to get there.