Sobre Rain POS

Rain Point of Sale es una solución de punto de venta (POS) basada en la nube y diseñada para ayudar a los comercios minoristas independientes de tamaño pequeño a mediano a automatizar los procesos relacionados con la sincronización del inventario, la gestión de relaciones con los clientes (CRM), el seguimiento de las reparaciones y el marketing por correo electrónico. Los gerentes pueden proporcionar acceso a las bases de datos según los roles de los empleados con el objetivo de garantizar el cumplimiento normativo dentro de la organización.

Entre las principales funciones de Rain Point of Sale, se incluyen escaneo de códigos de barras, integración de comercio electrónico, gestión de inventarios y procesamiento de pagos. La plataforma centralizada permite a los clientes registrarse a clases online u otros eventos y realizar pagos por adelantado para reservar un lugar. Los equipos pueden enviar notificaciones a los clientes, con actualizaciones sobre los artículos reparados que están listos para ser retirados. Los usuarios pueden generar informes basados en alquileres vencidos o pendientes y determinar sanciones por los pagos atrasados.

Rain Point of Sale permite a las empresas enviar correos electrónicos automatizados a listas de clientes segmentados para aumentar la participación. La integración con QuickBooks permite a las empresas administrar la contabilidad y agilizar los pagos en todos los procesos.

Precios desde:

Sin información del proveedor

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Rain POS

Clientes habituales

  • Trabajadores autónomos
  • Empresas pequeñas (2-50)
  • Empresas medianas (51-500)
  • Empresas grandes (500 o más)

Implementación

  • Basado en la nube
  • Entorno local

Disponible en los países siguientes

Canadá, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

Sin información del proveedor

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Rain POS

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Funcionalidades

Funcionalidades totales de Rain POS: 65

  • Acceso móvil
  • Alertas y notificaciones
  • Auditoría de inventario
  • Automatización de pedidos
  • Base de datos de clientes
  • Búsqueda/filtro
  • CRM
  • Carro de compra
  • Catalogación/Categorización
  • Comercio móvil
  • Configurador de productos
  • Control de inventario
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Cuentas de clientes
  • Equipamiento
  • Firma electrónica
  • For Small Businesses
  • Gestión de SEO
  • Gestión de artículos
  • Gestión de artículos reservados
  • Gestión de canales
  • Gestión de comercio electrónico
  • Gestión de comercios minoristas
  • Gestión de descuentos
  • Gestión de envíos
  • Gestión de ingresos
  • Gestión de inventario de fabricación
  • Gestión de inventario de minoristas
  • Gestión de inventarios
  • Gestión de mercancías
  • Gestión de pedidos
  • Gestión de precios
  • Gestión de promociones
  • Gestión de proveedores
  • Gestión de páginas web
  • Gestión de recompensas
  • Gestión de renovaciones de pedidos
  • Gestión de tarjetas de regalo
  • Gestión de órdenes de compra
  • Gestión multicanal
  • Identificación del producto
  • Informes de ventas
  • Informes personalizables
  • Integración contable
  • Lectura de código de barras/tickets
  • Marketing multicanal
  • Marketing por correo electrónico
  • Modelos
  • Optimización de inventario
  • Pantalla táctil
  • Para comercio detallista
  • Previsión
  • Procesamiento de pagos
  • Procesamiento de tarjetas de crédito
  • Programa de fidelización
  • Punto de venta (POS)
  • Punto de venta (POS) al por menor
  • Seguimiento de actividades
  • Seguimiento de costes
  • Seguimiento de ingresos
  • Seguridad de datos
  • Varias divisas
  • Varias tiendas
  • Varias ubicaciones

Alternativas

NabuPro

0
#1 alternativa a Rain POS
NabuPro is a platform that brings together all your documents, training and internal communications for simple and easy...

Stripe

4,7
#2 alternativa a Rain POS
Stripe es una herramienta de procesamiento de pagos online para negocios en internet. Stripe maneja todo, lo que...

QuickBooks Online Advanced

4,4
#3 alternativa a Rain POS
QuickBooks es una solución de contabilidad y gestión empresarial que permite a las pymes supervisar sus ventas,...

Shopify POS

4,6
#4 alternativa a Rain POS
Con un diseño para comercios minoristas, Shopify POS es un sistema de puntos de venta que reúne tus ventas, inventario,...

Opiniones

Calificación general

4,3 /5
(120)
Relación calidad-precio
4,2/5
Funcionalidades
4,1/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,3/5

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¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.

Mostrando 5 opiniones de 120
Travis
Calificación general
  • Sector: Música
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent for Music Stores!

Revisado el 19/12/2020

Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of...

Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and website. The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great.

One area other shops have asked us about is QuickBooks exports. We don't use that much, but other stores seem to be very reliant on those exports, which they say are lacking in Rain. Again, not a direct complaint from me, but one that I hear about on industry forums & from direct messages. We were a somewhat early adapter of Rain in our industry and are relatively connected in our industry & repair organization, so we seem to field a lot of inquiries about the program. We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.

Puntos a favor

We've had a great experience thus far using the Rain point of sale program. The initial training was extremely in depth and helped us grasp all of the features before implementation. We love the product integration with Reverb.com and the fact that our inventory remains cohesive across online and in-store platforms. Online & phone support is quick & helpful. Rain has also been very helpful designing and updating our website, which is tied into the point of sale. They are constantly improving, updating and listening to customer suggestions to make their product even better.

Desventajas

One feature that is extremely helpful in our industry (music store) but missing from Rain, is a Maintenance Agreement/Service Contract module. We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi. We have found some halfway workarounds in Rain, but would like a more robust integrated module. Ideal features would be: MA identifier on serialized instruments in Work Orders module, ability to auto-send renewal emails to customers when their annual MA is expiring, MA batch operations for large inventories of instruments (many of the schools we service have 200-400 instruments that we maintain on MA's annually).

Alternativas consideradas

Square Point of Sale y Quickbooks Online

Razones para elegir Rain POS

AIMsi was very antiquated and not user friendly. Support was spotty and typically condescending. At the time there was no seamless website integration and we were tied to licenses on desktop machines. That is not very useful when we're on the road at a school and need to access our POS.

Software anterior

AIM

Razones para cambiar a Rain POS

Overall features: website/online platform integration, ease of use, extensive initial training and mobile friendly platform.
Tee
Calificación general
  • Sector: Arte y artesanía
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great System for Small Business

Revisado el 15/10/2021

By going to a cloud based system I am able to keep inventory updated when I am at a trade show or...

By going to a cloud based system I am able to keep inventory updated when I am at a trade show or selling product online. The integration with Notions Marketing is a time savor. I no longer have to manually add price, description or photos. Everyone comes over when I place my order with Notions. The ability to download data to excel, make changes then upload it back to Rain is simple and makes mass updates seamless.

Puntos a favor

As a small business it is difficult to manage technology without an IT Department. I wanted to take my business online and struggled to find a solution that was affordable, easy to use and had good customer support. RAIN not only met my goals but exceeded them. Their customer support is what sets them ahead of their competition.

Desventajas

There are a couple of features I wish they would improve on. The most important to me are Customer Rewards. It doesn't allow online orders to use their rewards and the accrued reward is a dollar amount they can spend when I need it to be a % off.

Alternativas consideradas

QuickBooks Online Advanced, Clover y Stripe

Razones para elegir Rain POS

I wanted to take my products online with ease.

Software anterior

QuickBooks Desktop Enterprise

Razones para cambiar a Rain POS

They offered a product that met both my retail instore POS needs but also got my business online without much effort. The implementation came with a web design, importing existing data from my old system and was most affordable for a business of my size.
Holly
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Disappointed

Revisado el 17/11/2020

It was a rough year and a half trying to operate a business with that many mistakes from their...

It was a rough year and a half trying to operate a business with that many mistakes from their side.

Puntos a favor

I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.

Desventajas

We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.

Alternativas consideradas

AIM

Razones para cambiar a Rain POS

Because of the umbrella effect: It linked our website with our store inventory in real time with our rental contracts. Everything was in one place. Sadly it was too good to be true.

Respuesta de Rain Retail Software

Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.

Claudia
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Love Rain POS

Revisado el 20/7/2021

They have been fantastic. From set up until current use, they have always been available to help,...

They have been fantastic. From set up until current use, they have always been available to help, and have great resources built into their software to help out with simpler things.

Puntos a favor

Rain POS has allowed us to integrate our eCommerce and in store retail in a way that no other company has been able to do. It has been so easy to learn how to use it, and it is very in depth. It is easy for me to change things on the website, and if there is something I can't do, their customer service team is always quick to help.

Desventajas

Some features need to be changed buy the software team, I can't change them myself.

Alternativas consideradas

Square Point of Sale, BigCommerce y Shopify

Razones para elegir Rain POS

We were not able to use Shopkeep with our online store, so controlling inventory was quite difficult.

Software anterior

ShopKeeper Job Control

Razones para cambiar a Rain POS

They had a website umbrella built specifically for our type of store. We are able to sell things in a way that no other website/POS provider would allow us to do.
Roger
Calificación general
  • Sector: Música
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Switched to Rain from Lightspeed

Revisado el 7/2/2020

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow...

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with.

I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Puntos a favor

Integrated Marketing
Automatic "pushing" of items to our Reverb.com Account
Lightweight on system resources on our iMac's

Desventajas

Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal.
Register is Average and would prefer ability to see cost of products on screen.
In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input.
Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts.
Layaway Screen has some great features, but workflow is a bit convoluted.
Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.

Alternativas consideradas

Square Point of Sale y Shopify POS

Razones para elegir Rain POS

Price at first - Lightspeed wanted us to pay 40% MORE than we did previously and provide us less.

Software anterior

Square Point of Sale y Shopify POS

Razones para cambiar a Rain POS

Price, integrated marketing features and the ability to "push" items to Reverb.com.
Mostrando 5 opiniones de 120 Todas las opiniones

Preguntas frecuentes sobre Rain POS

He aquí algunas preguntas frecuentes sobre Rain POS.

Los clientes habituales de Rain POS son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500

Rain POS admite los siguientes idiomas:

inglés

Rain POS admite los siguientes dispositivos:

Rain POS se integra con las siguientes aplicaciones:

Avalara, QuickBooks, ShipStation, TaxJar

Rain POS ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica

Categorías relacionadas

Ver todas las categorías de software encontradas para Rain POS.