Prospect CRM
Prospect CRM
Sobre Prospect CRM
Prospect es una solución de CRM basada en la nube que está diseñada para ayudar a los mayoristas, distribuidores y fabricantes a gestionar las operaciones de negocios. Prospect ofrece diversas funciones clave de CRM, como gestión de contactos, plantillas de correo electrónico, seguimiento de interacciones, gestión de tareas, flujos de clientes potenciales, presupuestos, información y más.
Prospect permite a los usuarios tomar pedidos e iniciar procesos administrativos directamente desde el campo utilizando una interfaz centralizada. La plataforma incluye un sistema integrado de emisión de tickets de asistencia, que permite registrar los problemas de los clientes y compartirlos con los equipos correspondientes para que se tomen medidas en tiempo real. Prospect también proporciona a los usuarios información y actualizaciones sobre estados, notas y contenido de correo electrónico en una línea de tiempo de actividad basada en conversaciones.
Prospect viene con una API abierta que permite a los usuarios modificar el sistema e integrarlo con varias aplicaciones de terceros, como Xero, Unleashed Software, TradeGecko, DEAR Inventory, Cin7, Sage 50, Pegasus Opera, Access Dimensions, Exchequer, SAP, Office 365, Zapier, Zing Respond, Intercom, 3CX y más.
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HubSpot Marketing Hub
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Sage CRM
Opiniones
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- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best CRM by far
Revisado el 6/4/2021
10/10.
Product, training, and all aspects are second to none. I can remember the first Outlook...
10/10.
Product, training, and all aspects are second to none. I can remember the first Outlook add ins from Dynamics. I have used M Dynamics, Sales Force, Zoom (I think), Smartsheets, and now this. Prospect is by far the best if you are actually selling stock that exists.
Puntos a favor
It does not waste space on things that are not needed. Very little customisation is required, yet if feels like its tailored to your business
Desventajas
Any issues (only a few to date) are managed through the customer service platform. The rare issues are resolved quickly, and they have a suggestions platform that allows their partners to put forward ideas that can be voted on. If an idea gets enough votes they will implement it. Amazing process that more companies should offer.
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best CRM for Enterprise Solutions
Revisado el 17/3/2023
Moderate -advanced user, tracking a network of dealers and overseeing regional sales for a world...
Moderate -advanced user, tracking a network of dealers and overseeing regional sales for a world distribution tech firm.
Puntos a favor
Ease of use, adaptability and well-versed software that is great for all levels, beginner to advanced. Toos out the money yo might spend on training, you barely need it with Prospect! I have used multiple CRM platforms in my career and find them all to be buggy and unstable. Prospect takes a handle on self-learning at times, catching flaws before you can make them happen. In the end, as long as the person knows how to build contacts and close an opportunity, you are going to still end up with a great enterprise sales forecasting tool. Anyone could pick this up and run with it, making it the best CRM for large corporations who might need to adjust for different learning environments on each user.
Desventajas
The ability to mask internal resources. The point of a CRM is to share how we are all doing, creating proper forecasting to the sales team, not just management. With this feature on, the sales team might be blind until the next update.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
This software makes things take longer, not less time
Revisado el 1/12/2020
It is a decent piece of software for those who need the features it offers, but for those who just...
It is a decent piece of software for those who need the features it offers, but for those who just want to create quotes and orders it increases rather than reduces your workload.
Puntos a favor
The structure/hierarchy of contacts (company, division, contact) is helpful.
Desventajas
The software has a very "Microsoft Excel" feel about it completing any task takes a few seconds longer. Over time, the seconds add up. We were previously using Unleashed to add and process orders but switched to Prospect which then sends the orders to Unleashed. Instinctively, Unleashed is much faster and easier to use and our staff choose to use Unleashed directly instead of Prospect. For example, we could previously create a quote and download it as a PDF instantly. We now have to open a Word document, then save the word document as a PDF, find the PDF in a folder on our computer etc. When we accept a quote we routiely wait up to 30 seconds for the quote to go through to Unleashed as an order. Managing products in Prospect isn't easy - a large user unfriendly Excel spreadsheet. We had a problem of duplicate products and incorrect product codes syncing from Unleashed and have still not resolved this.
Respuesta de The Access Group
Hi Chris,
Thanks for your feedback, and the five stars you gave for our customer support - we appreciate that. But we also appreciate you taking the time to provide details of your challenges. I have spoken to our Support team on your behalf, and there are definitely faster ways for you to perform some of the tasks you've listed, including fully automated PDF'ing of quote documents. However, to make sure you're getting the most from the system, a senior member of our Customer Success team will be reaching out to you shortly.
Thank you again,
The Prospect Team
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product even for a service lead client
Revisado el 26/5/2023
It has been a lifesaver for us as a service lead business and the team have really assisted to make...
It has been a lifesaver for us as a service lead business and the team have really assisted to make it work for us although the platform is ideally for a stock based business. Thankyou for all the great support, the platform has made my job so much easier From [sensitive content hidden]
and Roxanne - MDEL
Puntos a favor
Easy to use, everything is trackable and you can assign tasks and follow up's which are great. The task section is easy to read and I personally use it as a to do list
Desventajas
As far as we are concerned it does everything we need it to at this stage
- Sector: Dispositivos médicos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Ross Reed
Revisado el 22/12/2022
Only positive things to say and it’s by far superior to all the crms I’ve used in the past
Only positive things to say and it’s by far superior to all the crms I’ve used in the past
Puntos a favor
It has tripled my business and saved me a lot of headaches .
Desventajas
None . I haven’t had any issues at all with it .
Preguntas frecuentes sobre Prospect CRM
He aquí algunas preguntas frecuentes sobre Prospect CRM.P. ¿Qué tipo de planes de precios ofrece Prospect CRM?
Prospect CRM ofrece los siguientes planes de precios:
- A partir de: 161,00 GBP/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Prospect CRM?
Los clientes habituales de Prospect CRM son:
2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Prospect CRM?
Prospect CRM admite los siguientes idiomas:
francés, inglés, neerlandés, sueco
P. ¿Prospect CRM es compatible con dispositivos móviles?
Prospect CRM admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Prospect CRM?
Prospect CRM se integra con las siguientes aplicaciones:
Cin7 Core, Cin7 Omni, Katana Cloud Inventory, Microsoft 365, Microsoft Power BI, QuickBooks Online, Unleashed, Xero, Zapier
P. ¿Qué tipo de asistencia ofrece Prospect CRM?
Prospect CRM ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
Categorías relacionadas
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