Sobre CustomerLabs CDP

CustomerLabs CDP es una infraestructura de marketing digital basada en la nube que ayuda a los especialistas en marketing de agencias, comercio electrónico, SaaS y B2B a seguir, identificar, segmentar y sincronizar sus datos de clientes sin escribir una sola línea de código. La plataforma ayuda a los especialistas en marketing a organizar campañas personalizadas en todos los canales sin necesidad de contar con equipos de desarrollo.

Rastrea y recopila los datos del cliente que necesitas desde tu sitio web, aplicación, CRM, correo electrónico, servicio y canales offline. Con la resolución de identidad puedes supervisar a usuarios anónimos y sus actividades a través de las plataformas y obtener una vista integral de tus clientes. Crea segmentos de clientes según su comportamiento, características demográficas y rasgos de usuario para activar mensajes oportunos en todos los canales. Integra en tiempo real y sincroniza sin problemas los datos del cliente con tus herramientas de marketing existentes como Google Analytics, Google Adwords, Mixpanel, Kissmetrics, Segment, Salesforce, Pipedrive, Zapier, Facebook y otras 180 herramientas.

Respalda tus decisiones de marketing con datos precisos de los clientes gracias a CustomerLabs CDP.

Precios desde:

99,00 US$/mes

  • Prueba gratis
  • Versión gratuita
  • Suscripción
Mira los planes de precios

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Australia, Canadá, Alemania, India, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

99,00 US$/mes

  • Prueba gratis
  • Versión gratuita
  • Suscripción
Mira los planes de precios

Imágenes

Capture website visitor behavior using Action Recorder
Unify customer data from your marketing, sales, service and offline channels
Get an overview about your target company and contacts in one place
Identify anonymous users and map their behavior across channels to create a 360 degree customer profile
Create custom segments on the fly to get answers to your marketing questions
Sync your standardized customer data to your existing marketing tools. CustomerLabs CDP integrates with more than 180 tools.
Get the insights you need to optimize your ecommerce store.
Group similar users and monitor their progress over time.
Credit the exact touchpoint that influenced conversion. Choose the attribution model that gives the maximum insights to optimize your marketing efforts.
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Vídeo de CustomerLabs CDP
Vídeo de CustomerLabs CDP
Vídeo de CustomerLabs CDP
Vídeo de CustomerLabs CDP
Vídeo de CustomerLabs CDP
Captura de pantalla de CustomerLabs CDP: Capture website visitor behavior using Action Recorder Captura de pantalla de CustomerLabs CDP: Unify customer data from your marketing, sales, service and offline channels Captura de pantalla de CustomerLabs CDP: Get an overview about your target company and contacts in one place Captura de pantalla de CustomerLabs CDP: Identify anonymous users and map their behavior across channels to create a 360 degree customer profile Captura de pantalla de CustomerLabs CDP: Create custom segments on the fly to get answers to your marketing questions Captura de pantalla de CustomerLabs CDP: Sync your standardized customer data to your existing marketing tools. CustomerLabs CDP integrates with more than 180 tools. Captura de pantalla de CustomerLabs CDP: Get the insights you need to optimize your ecommerce store. Captura de pantalla de CustomerLabs CDP: Group similar users and monitor their progress over time. Captura de pantalla de CustomerLabs CDP: Credit the exact touchpoint that influenced conversion. Choose the attribution model that gives the maximum insights to optimize your marketing efforts.

Funcionalidades

Funcionalidades totales de CustomerLabs CDP: 33

  • API
  • Acciones activadas por evento
  • Análisis de comportamientos
  • Análisis de páginas web
  • Análisis en tiempo real
  • Análisis y seguimiento del ROI
  • Base de datos de clientes
  • Captura y transferencia de datos
  • Conformidad con GDPR
  • Correspondencia y fusión
  • Creación de informes de tráfico web
  • Creación de informes/análisis
  • Cualificación de leads
  • Datos en tiempo real
  • Definición y seguimiento de objetivos
  • Geosegmentación
  • Gestión de comercio electrónico
  • Integraciones de terceros
  • Integración de datos
  • Integración de redes sociales
  • Marketing por correo electrónico
  • Métricas de rendimiento
  • Optimización de tasas de conversión
  • Perfiles de clientes
  • Personalización
  • Segmentación de clientes
  • Seguimiento de actividades
  • Seguimiento de actividades de clientes
  • Seguimiento de conversión
  • Seguimiento de palabras claves
  • Seguimiento de recomendaciones
  • Seguimiento del avance
  • Supervisión de redes sociales

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WebEngage

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Opiniones

Calificación general

4,6 /5
(11)
Relación calidad-precio
4,7/5
Funcionalidades
4,8/5
Facilidad de uso
4,2/5
Asistencia al cliente
5/5

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Mostrando 5 opiniones de 11
Taylor B.
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Incredibly Powerful and Highly customizable

Revisado el 19/9/2019

Amazing customer service and overall experience! Very pleased with the capabilities of the tool and...

Amazing customer service and overall experience! Very pleased with the capabilities of the tool and the outstanding support provided by the team behind it.

Puntos a favor

CustomerLabs provides us with a flexible, powerful alternative to both Google Tag Manager and Segment, allowing us to identify and track events across our event registration site with ease. Using their Action Recorder, we were able to quickly tag and identify core events (user registration, ticket selection, purchases, etc) and can now use that data to provide a better experience to our customers, while also more effectively retargeting those users who didn't complete the registration process, something that would have been nearly impossible with the event platform on its own.

Puntos en contra

Very few dislikes, though there is a small learning curve as one gets familiar with the software and its workflow. However, the team at CustomerLabs provided some of the best support and handholding I've ever experienced from a SaaS provider, and they were able to help us get up and running within the first day we put CustomerLabs to work.

M R.
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Highly recommended tool for no-code server side conversion event implementation

Revisado el 2/3/2021

Moving onto Customerlabs has helped me focus on Strategy & Execution and not to worry about...

Moving onto Customerlabs has helped me focus on Strategy & Execution and not to worry about spending more time on data collection. Meaningful decisions are being made with customer information being unified onto one single platform. Being a non coder, CustomerLabs reduced my dependency on developers and data analysts, which in turn helped me focus on my campaigns.

Puntos a favor

Perfect tool for non coder like me to implement server side conversion events specially with the new iOS update and Google no roll out of cutting Third-Party Tracking Pixels to work directly on Chrome. Their customer support and on-boarding has been top notch. I would have been lost without their team's untiring support.

Puntos en contra

Looking forward to an improvement in UI/UX. For not so expert like me I wish to see more implementation and use case videos.

Ale R.
Calificación general
  • Software usado Otro durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

amazing app for tracking event when you are a coder

Revisado el 6/6/2018

Tracking actions and event for get real info about what happen in your shop or landing page. Track...

Tracking actions and event for get real info about what happen in your shop or landing page. Track convertion and send info to your apps.

Puntos a favor

You can setup event so you can improve your convertion.

Action recorder for customer labs help you to do this if you are not a developer. this is a pain and this save alot of time

A MUST TOOL FOR ECOM or DIGITAL MARKETER

- You can setup the tracking code really easy
- Integrate with like FB or Adword
- You can track event and send the info to other services

Today tracking the convertion and the action on your site is key for traking how your site/convertion is working.

INSANE SUPPORT.

One of the best support i talk. They take the time to help you so u can get this up and running smoothly!

Puntos en contra

Action recorder is pretty simple but they need to fix some detail, could be really more simple

- improve the UX kind confusing
- i dont like the design
- make more easy or accesible .

Example there is a hand you need to click to select the element, but is your first time you miss it because the design.

Is easy to setup, but with some clear instruction or steps should be more easy!!!
Also they need to add tutorial because most of the people dont get this tool is really good or how to use it.

I dont like they count all the pageview like event, so you need to exclude theurl or you get your limit exceed.

With some small fix it this is cold be one of the top secret tool for digital marketer.

Tracking what happen in your site, shop or landing page is key, and Action Recorder help you to get that info

Thomas P.
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Super easy to use and powerful

Revisado el 4/9/2019

Puntos a favor

It saves a lot of development time - instead of having our developers define each event, we were able to do so ourselves using the action recorder. Then we watch the events come in - it's super awesome! Now, as with any software, there is a bit of a learning curve because there are many different events, and each one of them are defined slightly differently in each individual case. The customer support at Customerlabs has been absolutely fantastic in helping us set this up and they have been very responsive. We highly recommend this product.

Puntos en contra

There really are very few cons; if I had to name one, it could be that there is no mobile SDK that could be used. I'm not a developer, so I don't know if this even is possible, but it would have been absolutely amazing to go through the same steps as I can currently go through with the action recorder but for a mobile app.

Respuesta de CustomerLabs

Thanks very much Thomas. This motivates us a lot. Thanks for taking time to review us.

Gary S.
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Fantastic Tool If Conversion Tracking If Your Are Not a Developer

Revisado el 21/11/2018

Good tool overall if you like tracking conversion data on your site and don't have a lot of coding...

Good tool overall if you like tracking conversion data on your site and don't have a lot of coding knowledge or have a developer at your disposal.

Puntos a favor

While Google Analytics gives you lots of conversion tracking options, some features are not available or if they are, can be very difficult to setup unless you have a knowledgable developer on hand. Action recorder let's you track button clicks, add to carts, prfile creations, etc, without having the need to do comlicated coding on the site. They also integrate with lots of 3rd party tools to pass the data to your other software.

Puntos en contra

They should be more generous with the # of integrations on the paid plans.

Respuesta de Customerlabs

Many thanks Gary, appreciate it.

Mostrando 5 opiniones de 11 Todas las opiniones

Preguntas frecuentes sobre CustomerLabs CDP

He aquí algunas preguntas frecuentes sobre CustomerLabs CDP.

CustomerLabs CDP ofrece los siguientes planes de precios:

  • A partir de: 99,00 US$/mes
  • Modelo de precios: Gratis, Suscripción
  • Prueba gratis: Disponible

No tenemos información sobre las características de CustomerLabs CDP

Los clientes habituales de CustomerLabs CDP son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1000, 1001+

CustomerLabs CDP admite los siguientes idiomas:

inglés

CustomerLabs CDP admite los siguientes dispositivos:

CustomerLabs CDP se integra con las siguientes aplicaciones:

Drift, Facebook, Freshworks CRM, Google Ads, Google Analytics, Instapage, Intercom, LeadPages, Magento Commerce, Managed WooCommerce, Mixpanel, Pipedrive, Salesforce Sales Cloud, Segment, Shopify, Shopify Plus, Unbounce, WooCommerce, Zapier, Zoho CRM

CustomerLabs CDP ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para CustomerLabs CDP.