--- description: Busca información actualizada sobre Dameware. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara Dameware con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dameware: precios, funciones y opiniones | GetApp España 2026 --- Breadcrumb: [Inicio](/) > [Software de escritorio remoto](/directory/1731/remote-desktop/software) > [Dameware](/software/116847/dameware) # Dameware Canonical: https://www.getapp.es/software/116847/dameware Página: 1 de 11\ Siguiente: [Página siguiente](https://www.getapp.es/software/116847/dameware?page=2) > Dameware es una herramienta de soporte remoto basada en la nube que ayuda a los profesionales de TI en la resolución de problemas y la administración de Windows. Sus principales funciones incluyen soporte multiplataforma, gestión de directorios, permisos de cuenta de usuario, chat en vivo, visibilidad de múltiples monitores, emisión de tickets basados en tareas y creación de informes. > > Veredicto: 244 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.5/5** | 244 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.2/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funcionalidades | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: SolarWinds - **Ubicación**: Tulsa, EE. UU. - **Constitución**: 1999 ## Contexto comercial - **Precio inicial**: 540,00 US$ - **Modelo de precios**: (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: chino tradicional, español, francés, inglés, japonés, portugués - **Países disponibles**: Canadá, Estados Unidos, Japón ## Funcionalidades - Acceso desatendido - Acceso móvil - Aplicación móvil - Autenticación - Autorizaciones basadas en roles - Chat en tiempo real - Chat en vivo - Chat y mensajería - Control/acceso remoto - Controles o permisos de acceso - Creación de informes/análisis - Creación de marca personalizable - Encuestas y comentarios - Enrutamiento automatizado - Gestión de acceso - Gestión de la base de conocimiento - Gestión de tickets - Gestión de tickets de soporte - Grabación de la sesión - Informes personalizables ## Integraciones (en total: 1) - SolarWinds Service Desk ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de escritorio remoto](https://www.getapp.es/directory/1731/remote-desktop/software) ## Categorías relacionadas - [Software de escritorio remoto](https://www.getapp.es/directory/1731/remote-desktop/software) - [Software helpdesk](https://www.getapp.es/directory/287/help-desk-ticketing/software) - [Software de autenticación multifactor](https://www.getapp.es/directory/3814/multi-factor-authentication/software) - [Programas de asistencia remota](https://www.getapp.es/directory/563/remote-support/software) - [Software para monitorización y gestión remota](https://www.getapp.es/directory/1767/remote-monitoring-and-management/software) ## Alternativas 1. [Zoho Assist](https://www.getapp.es/software/9913/zoho-assist) — 4.7/5 (1406 reviews) 2. [TeamViewer ONE](https://www.getapp.es/software/90948/teamviewer) — 4.6/5 (11626 reviews) 3. [AnyDesk](https://www.getapp.es/software/120039/anydesk) — 4.6/5 (1786 reviews) 4. [Slack](https://www.getapp.es/software/91563/slack) — 4.7/5 (24103 reviews) 5. [Supremo Remote Desktop](https://www.getapp.es/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Opiniones ### "So-So at best" — 3.0/5 > **Michael** | *4 de julio de 2018* | Transporte/transporte en camión/ferrocarril > > **Puntos a favor**: the ability to do remote management is nice. The interface is ok\! The ability to do ad-hoc off network remote control is nice. > > **Desventajas**: This is less about the software and more about SolarWinds itself. They are an extremely high-pressure sales model. The "good deal" of the day is just that. Expires at the end of the day. Support is horrible at best ----- ### "Dameware is a robust and versatile remote access tool" — 4.0/5 > **Usuario verificado** | *16 de mayo de 2024* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I've been using Dameware for a while now, and I must say, it's been a game-changer for my IT support work. Here’s a breakdown of my experience with it: What I Love: Easy to Use: The interface is very intuitive. Even if you're not super tech-savvy, you can find your way around without much hassle. It’s made my remote management tasks so much simpler. Versatile Remote Access: Dameware covers all the bases when it comes to remote access. Whether I need to take control of a user’s desktop, transfer files, or manage system settings, it has all the tools I need. Supports Multiple Platforms: I work with a mix of Windows, macOS, and Linux systems, and Dameware handles them all seamlessly. This cross-platform support is a huge plus for me. Strong Security Features: Security is always a concern with remote access tools, but Dameware’s multi-factor authentication, smart card login, and encryption give me peace of mind. I know my sessions are secure. Scales Well: Whether I'm supporting a small team or a larger group, Dameware scales effortlessly. It adapts to my needs as they grow, without any performance issues. > > **Desventajas**: What Could Be Better: Setup Can Be Tricky: The initial setup and configuration can be a bit daunting, especially if you’re dealing with a large network. It took me some time to get everything running smoothly. Pricey: Dameware isn’t the cheapest option out there. For smaller businesses or those on a tight budget, the cost might be a bit steep. However, I believe the features justify the price. Resource Usage: During remote sessions, I’ve noticed that Dameware can be a bit resource-intensive. It’s not a deal-breaker, but it’s something to keep in mind, especially on older systems. ----- ### "Used Dameware for remote support of 70+ machines" — 2.0/5 > **Usuario verificado** | *4 de mayo de 2018* | Servicios jurídicos | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: Dameware lets me mange 70+ computers in 12 locations all from my desktop. I can install updates and fix any user issues. The best part is i can watch a user with out them knowing. This has allowed us to catch youtube and facebook watchers. The software is easy to use and a decent price. It also supports UAC so you don't need any end user help. With remote install we don't have to travel to any office locations. > > **Desventajas**: The interface is from the 90's. Even the latest version has an old look to it. Everything works it just looks old not a big con at all. > > good price allowing for remote user access ----- ### "Dameware Software Review: A Comprehensive Remote Support and Systems Management Solution" — 4.0/5 > **Usuario verificado** | *29 de marzo de 2023* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Offers a suite of tools for remote support and systems management, including remote desktop connection, remote control, system troubleshooting and diagnostics, and file transfer capabilities.Provides integration with Active Directory and other network management tools, making it easier for IT professionals to manage and monitor their IT infrastructure.Available in both on-premise and cloud-based versions, offering flexibility for businesses and organizations of all sizes.Supports multiple operating systems, including Windows, Mac, and Linux.User-friendly and customizable interface, making it easy for users to navigate and personalize the software. > > **Desventajas**: May not be cost-effective for small businesses or individual users.Steep learning curve for users who are new to remote support and systems management.Some features may require additional setup and configuration, which can be time-consuming.Limited customer support options, with no phone or chat support available. > > Overall, Dameware software is a comprehensive remote support and systems management solution that provides a range of tools to help IT professionals and MSPs manage and support their IT infrastructure. While it may not be suitable for everyone due to its cost and learning curve, its range of features and customization options make it a valuable asset for businesses and organizations that require robust remote support and systems management capabilities. ----- ### "Great software for remote support" — 4.0/5 > **Usuario verificado** | *4 de junio de 2018* | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Dameware is easy to use, easy to install and can connect to multiple types of clients. We have been using it for several years to provide remote IT assistance to our staff, on both Windows and Mac computer (using VNC), and it is very helpful. > > **Desventajas**: You sometimes have to fiddle with the settings, depending on the client machine, and there are times when the connection does not work right away (can't say if it is an issue with the software or with out network or the configuration of our PCs). Sometimes, the remote connection is switched to a "Mirror Driver" mode, where some commands like Ctrl+Alt+Del do not work, and you have to use the on-screen keyboard for this. > > Very helpful to support your staff, either on remote offices or on different offices in your same building, without actually having to be present there. ----- Página: 1 de 11\ Siguiente: [Página siguiente](https://www.getapp.es/software/116847/dameware?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.es/software/116847/dameware) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados