SingleOps

SingleOps
Sobre SingleOps
SingleOps es una solución de gestión empresarial todo en uno para el sector de la jardinería que incluye cuidado de árboles, cuidado del césped, paisajismo y cultivo de césped. Esta solución basada en la nube proporciona herramientas para ventas, operaciones y servicios externos, incluida la gestión de clientes, estimación, facturación, seguimiento de inventario, programación de trabajos y más. SingleOps está diseñado para ayudar a las empresas de servicios externos a aumentar sus ventas, eliminar la entrada de datos duplicados, mejorar la experiencia del cliente y administrar sus tareas diarias de manera completamente digital.
Los usuarios pueden gestionar sus ventas con herramientas de sistema CRM, estimación, mapeo del sitio de trabajo, generación de propuestas, facturación y procesamiento de pagos. Los pagos se pueden automatizar para hacerlos recurrentes según un programa predefinido. Las herramientas de gestión de SingleOps permiten a los usuarios programar sus próximos trabajos, asignar tareas a los empleados, supervisar las compras relacionadas con el trabajo y administrar todos los costes relacionados con los trabajos. Genera informes de distintos tipos, como márgenes de ganancias laborales o costes estimados en comparación con costes reales, para supervisar las finanzas entrantes y salientes. SingleOps facilita la gestión del personal de campo con acceso a órdenes de trabajo, mapas GPS, hojas de horas y más desde cualquier lugar con solo un dispositivo móvil.
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Opiniones
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¡Ayuda a los compradores de software! Las opiniones sobre los productos son útiles para que el resto de los usuarios podamos tomar las decisiones acertadas.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Single Ops Review
Revisado el 20/9/2023
Overall, our experience with Single Ops has been positive. They continue to build upon customer...
Overall, our experience with Single Ops has been positive. They continue to build upon customer service and the addition of a dedicated Customer Success Mgr has been a great addition.
Puntos a favor
Single Ops provides the best customer & work management solution for our business.
Desventajas
The downside to Single Ops is the limited GL integration with financial accounting software is with QuickBooks only. When we initially started using Single Ops we used Sage accounting software. Since Single Ops is limited to Quickbooks GL integration we had to convert our financial software over and we learned the hard way that it is better to convert over to QB first, then implement Single Ops.
Razones para elegir SingleOps
We needed a better crew scheduling system & mobile solution, Single Ops filled this need.Razones para cambiar a SingleOps
Ultimately, the choice came down to functionality and our needs.- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Single Ops has been great to us!
Revisado el 7/9/2023
My overall experience has been very good. It was a rough beginning but we worked with [sensitive...
My overall experience has been very good. It was a rough beginning but we worked with [sensitive content hidden] alot and he was incredibly helpful. Got me up to speed and capable to use Single ops correctly. We now work with [sensitive content hidden] and he has been great too!
Puntos a favor
I mostly like the data I receive through daily, weekly, monthly, and yearly reports.
Desventajas
The thing i like least about singleops is the
Razones para cambiar a SingleOps
Unfortunately, I wasn't part of the choosing process so I don't really remember exactly why. I do know that I gave my team a budget and a list of requirements for this kind of a product and single ops hit all those marks.- Sector: Contabilidad
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Tree people - look elsewhere
Revisado el 25/10/2023
The exciting promise quickly faded in lots of tedious work. I still spend many hours each week...
The exciting promise quickly faded in lots of tedious work. I still spend many hours each week cleaning up data and manually creating the reports we need. If I don't have good internet signal in the field, sometimes I can't complete the sale. I email the client later and hope I can still land the sale.
Puntos a favor
It does the math for us when calculating pricing.
Desventajas
The product did not match what was sold and promised when we first talked to Singleops. It's one of the least functional pieces of software I've used. And the user interface has no intuitive design to help you delineate on screen what you are looking at. Custom reporting was promised, but that is a half-truth. You can add custom fields and maybe they will show on the report you want. For almost any data I need, I have to run 2 or more reports, then manually edit and cross-reference my own spreadsheets to get the actual data I need. Horrible credit card interface, I have to type in the address that is already saved to the client profile. I can't view the address though once the credit card screen pops up.
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Top Notch Training
Revisado el 10/9/2024
Overall, we are very happy. It is definitely learning a new system and with that there are many...
Overall, we are very happy. It is definitely learning a new system and with that there are many hurdles. But, the patience that [sensitive content hidden] showed in training allowed me to take my time and learn all of the nuances of this new program. I truly believe I would have thrown my hands up early on in the transition process if not for our weekly training sessions.
Puntos a favor
The training I received while implementing SingleOps was top notch! [sensitive content hidden] took her time and answered all of my questions. We met weekly to break down the training in manageable increments. Thank you!
Desventajas
The bidding and invoicing system are different than what we are used to using. The current invoicing system does not keep track of customer total balances. I have many clients who "round up" to the nearest dollar for their bill. Our old system would easily hold onto this extra money each month and keep a running tally of what the customer currently owed. These clients would then pay less at the end of the year to use their credits paid through out the year. The single ops system says the best practice is to return the additional funds through a refund. When it is pennies on the dollar though, the cost to refund is more than the credit they receive.
- Sector: Servicios medioambientales
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
SingleOps- a streamlined, cost effective, and easy to use csm for our business to grow-
Revisado el 31/10/2023
It was exactly what I hoped for: a streamlined, easy to use, intuitive, and functionally superior...
It was exactly what I hoped for: a streamlined, easy to use, intuitive, and functionally superior product. Our office communicates more efficiently and consistently with our clients, over the small details- as SingleOps addresses the big details. We can track when emails are received, opened, and when the work is authorized. Having a system that allows our team to focus on executing the work and the quality of the work, instead of micro-managing the details has allowed our departments to develop better trained and more professional staff, also giving us more efficient days and increased production.
Puntos a favor
The user interface and ability to coordinate departments and tasks is unmatched. Other platforms have so many layers and hit the "save" button before you do anything moments, Not with SingleOps. The color coding, the templates for most everything we ever need to communicate, and the simplicity is intuitive.We chose what focuses were most important to us as a company and built it up through an easy integration process.
Desventajas
Hmmm.., sure- it isn't the cheapest- but our decision was about quality not penny-pinching, when it came to running our business and continuing to provide the level of service, we strive to offer from start to finish.
Preguntas frecuentes sobre SingleOps
He aquí algunas preguntas frecuentes sobre SingleOps.P. ¿Qué tipo de planes de precios ofrece SingleOps?
SingleOps ofrece los siguientes planes de precios:
- A partir de: 200,00 US$/mes
- Modelo de precios: Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de SingleOps?
Los clientes habituales de SingleOps son:
2-10, 11-50, 51-200, 201-500
P. ¿Qué idiomas admite SingleOps?
SingleOps admite los siguientes idiomas:
inglés
P. ¿SingleOps es compatible con dispositivos móviles?
SingleOps admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra SingleOps?
SingleOps se integra con las siguientes aplicaciones:
Linxup, OpenEdge, ProPay, QuickBooks Online, QuickBooks Online Advanced
P. ¿Qué tipo de asistencia ofrece SingleOps?
SingleOps ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Base de conocimientos, Asistencia telefónica, Chat
Categorías relacionadas
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