Sobre Ricochet

Ricochet Consignment Software es una solución de gestión empresarial diseñada para la industria de consignación y reventa. Esta plataforma basada en la nube ofrece a los usuarios una forma de acceder a informes, administrar ventas y visualizar o introducir inventarios desde cualquier lugar usando cualquier tableta o dispositivo de escritorio.

Ricochet Consignment permite a los usuarios crear divisiones de consignación personalizables, categorías y tarifas por artículos. Los proveedores y consignadores pueden iniciar sesión desde cualquier lugar y ver o administrar el inventario, realizar un seguimiento de los pagos y ver el estado de los artículos. El inventario se puede administrar mediante la adición y la búsqueda rápida de artículos, el filtrado de inventario y la impresión de etiquetas. La interfaz intuitiva de Ricochet también permite a los usuarios administrar cuentas de consignador, agregar y editar información, realizar un seguimiento de sus clientes, ver el crédito de tienda de cada consignador y realizar un seguimiento de los pagos individuales y globales.

El sistema de punto de venta (POS) de Ricochet permite a los usuarios vender su inventario, buscar y vender artículos sin etiquetas y llevar a cabo ventas manuales de artículos antes de agregarlos al inventario. Los usuarios también pueden aplicar descuentos a artículos específicos. Es posible generar informes de cualquier período de tiempo para realizar un seguimiento de las ventas generales, las ventas por empleado y la antigüedad de los artículos. La solución también cuenta con una función que permite crear fácilmente informes de cierre de día.

Precios desde:

109,00 US$/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Ricochet

Dispositivos

Tamaño de la empresa

P M G

Disponible en los países siguientes

Canadá, México, Estados Unidos

Idiomas admitidos

inglés

Precios desde:

109,00 US$/mes

  • Versión gratuita
  • Prueba gratis
  • Suscripción

Las 5 mejores alternativas a Ricochet

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Funcionalidades

Funcionalidades totales de Ricochet: 36

  • Actualizaciones en tiempo real
  • Base de datos de clientes
  • Categorización/Agrupación
  • Categorías personalizables
  • Creación de informes y estadísticas
  • Cuentas de clientes
  • Datos en tiempo real
  • Firma electrónica
  • Gestión de artículos reservados
  • Gestión de comercio electrónico
  • Gestión de comercios minoristas
  • Gestión de comisiones
  • Gestión de descuentos
  • Gestión de empleados
  • Gestión de expedidores
  • Gestión de impuestos de ventas
  • Gestión de ingresos
  • Gestión de inventarios
  • Gestión de recibos
  • Gestión de tarjetas de regalo
  • Impresión de etiquetas
  • Informes de ventas
  • Integraciones de terceros
  • Integración contable
  • Lectura de código de barras/tickets
  • Pagos electrónicos
  • Pantalla táctil
  • Portal de autoservicio
  • Procesamiento de pagos
  • Procesamiento de tarjetas de crédito
  • Programa de fidelización
  • Punto de venta (POS)
  • Punto de venta (POS) al por menor
  • Seguimiento de ingresos
  • Seguimiento de inventario
  • Varias ubicaciones

Alternativas

WooPOS

4,5
#1 alternativa a Ricochet
WooPOS -- Point of sale and inventory management for WooCommerce and Shopify. Fit businesses for up to 1000 employees...

POSIM

4,4
#2 alternativa a Ricochet
POSIM es un sistema de punto de venta (POS) basado en la nube que ayuda a los pequeños y medianos comercios con las...

KORONA

4,6
#3 alternativa a Ricochet
El software de POS KORONA proporciona una solución avanzada para tiendas minoristas, servicios de emisión de tickets,...

Cumulus Retail

4,8
#4 alternativa a Ricochet
Cumulus Retail software is a Celerant retail management solution for small and mid-size retailers. The product helps...

Opiniones

Calificación general

4,8 /5
(110)
Relación calidad-precio
4,8/5
Funcionalidades
4,5/5
Facilidad de uso
4,7/5
Asistencia al cliente
4,9/5

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Mostrando 5 opiniones de 110
Gary M.
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Not Just Consignment Software - A solution.

Revisado el 13/12/2019

Barcoding, website/storefront sync integration, layaway, reporting, a loyalty program for my...

Barcoding, website/storefront sync integration, layaway, reporting, a loyalty program for my customers, auto-discounts, easy access to online vendor sign-in so my consigners can see what is selling, what is owed to them and when contracts are ending, it stops the unnecessary phone calls throughout the day asking if a vendor has money to pick up.

Puntos a favor

It is flexible. I can make this software adapt to my business needs. I can be a consigner, a store shop owner, a flea marketer, ebay consigner, craft store, space rentals, a retail store and so much more. If there is an internet connection I am in business.

Desventajas

Ease of posting products on to the website. I am hoping the new app with help out with this. I would like to use one simple method to post a product directly to my website with pictures and all. I can kinda of do it with the mobile browser but would be so much easier with a dedicated app. I think this would help our vendors to add products.

Allow for other credit card company choices. I prefer Square as my credit card provider so to process credit cards I need to switch apps to process the transactions. It's a pain but not a deal-breaker.

Cost is a bit high at $109 a month and an extra $39 for the website. So the total annual cost to run the software is almost $1,800 a year. You save a some money by paying annually rather than monthly.

Alternativas consideradas

Shopify, Claris FileMaker y BigCommerce

Razones para cambiar a Ricochet

The consignment and vendor feature is top class. It helps the owners use the software so they understand the needs of the business.

Respuesta de Ricochet

Thanks for the 5 stars, Gary! We'll keep cranking away at new features that might fit your needs. The good news is that we have a significant update in the works to make the vendor listing process much better!

Athena P.
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Very helpful software for consignment tracking

Revisado el 2/1/2020

Up until the format was updated we had a great handle on how to use the system to fit our needs. It...

Up until the format was updated we had a great handle on how to use the system to fit our needs. It has proven to be a great help in that multiple users can have access to the same information. There is however an extreme lack of communication. We were not informed that the entire format was being changed and logged in one day to a new set-up with no option to revert back. Features are also disabled or removed without letting the clients know causing navigation issues.

Puntos a favor

This software is extremely helpful in tracking our consignors, their sales, percentages, and important data such as addresses and phone numbers. The newer format also allows us to add images if inventory items which will be very helpful when we have more staff available to log the inventory.
It is also very helpful to be able for all users to see what inventory items are in stock vs paid out to the client as well as notes left by other users.

Desventajas

I don't like that the software assigns its own descriptors to each client rather than offering the user an option of using its descriptors or your own. I understand these markers are important for the automation algorithm but not helpful for many. Also, since we do not use bar-code scanning and enter all sales manually, the newer layout DOES NOT ALLOW us to find the inventory by our own parameters in the POS tab (ie. client name or consignor number). This has proven to be a time consuming annoyance.

Alternativas consideradas

SixBit Software y SimpleConsign

Razones para elegir Ricochet

Access was using an in-house created database that was more difficult to share among other users with no direct cloud access for changes

Razones para cambiar a Ricochet

It fit the bill at the time and was budget friendly.

Respuesta de Ricochet

Thanks for the review, Athena. Sorry you had trouble migrating to the newer version. We try our best to make sure we modify and keep the most essential functions as the software improves.

Darla J.
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Ricochet user

Revisado el 11/1/2020

Puntos a favor

Ease of use, accessibility of customer support on weekdays, the price is fair, lots of features.

Desventajas

Unless this isn't a software issue (and instead is a lack of knowledge on the user's part) I don't care for how small the print is on the stickers we print to put on our inventory.

Respuesta de Ricochet

Thanks for the feedback, Darla. We're sorry that the print is too small for your labels. As we build more label templates, there may be a way we can give you the option to increase the font size.

Carina L.
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

From entering items manually to full integration!

Revisado el 23/12/2019

I love being able to serve my consignors and customers using one software.

I love being able to serve my consignors and customers using one software.

Puntos a favor

What I like most about this software is the user-friendly interface. As a new business, we needed a software that wasn't going to take months of trial to figure out and that could integrate a lot of the steps to save time. I love that it has been able to accommodate our business needs as we grow and we are excited for new features to release. We also love the team behind the software who is always available to answer any questions or concerns.

Desventajas

What I like the least about this software is the limitation on the selection of an integrated payment processor. There is basically no other option. I would love if it could integrate with square so I can take payments on my phone and on the go. Another thing I dislike is the limited information on reports. It would be great to have more bookkeeping/accounting details integrated into them. I also dislike that it doesn't have some basic features I find would be helpful as a business owner.

Alternativas consideradas

Rose for Square

Razones para cambiar a Ricochet

I chose Ricochet because it had the most user-friendly interface and the most features for the price.

Respuesta de Ricochet

Thanks for the 5-stars, Carina! We are working to expand reporting this year. And our payments partner is building a mobile device as well! Hopefully, these will help sort out some of your needs this year.

Kristi H.
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A User Friendly Software with Exceptional Customer Support

Revisado el 20/12/2019

We always feel heard by the Ricochet team and appreciate their willingness to discuss possible...

We always feel heard by the Ricochet team and appreciate their willingness to discuss possible improvements or even explain why a desired feature may not be effective in meeting all their customer's needs. We understand that not every feature we may want is an asset for every store/shop they service.

The pros outweigh the cons and we actually value their commitment to delivering a software that works but isn't overwhelmed with "bits and pieces" of features that only meet the needs of some.

Puntos a favor

We began our consignment business with Ricochet and truly believe it played a huge part in our success and is a key to our continued growth.

Our team frequently comments on how easy it is to use the software. Many of us have had past experience with systems that were cumbersome and clunky; in comparison Ricochet has an interface that makes it easy to train new staff. Our new staff members quickly get comfortable and confident in using the POS which allows our team to focus our attention on better serving our customers and consignors.

As we have grown, Ricochet has evolved along with us. The Ricochet team is constantly working on making the software better and adding features that give us the ability to do business more efficiently. It is important to us to be partnered with service providers who are always looking to enhance their services because it enables us to also always be improving.

Their customer support is exceptional. A team member is always readily available to assist and answer questions. We appreciate this level of service because it allows us to offer the same value to our customers and consignors.

Desventajas

There are some features and capabilities we hope to see in the future.

Alternativas consideradas

ConsignCloud

Razones para cambiar a Ricochet

We felt that most of the interfaces seemed dated and awkward. The few systems that had aesthetics and features that were more comparable to modern retail options seemed to be loaded with irrelevant features that made use cumbersome and a little confusing .* When inquiring on the software and attempting to experience demos and trials, we frequently we're never contacted or had a chance to have a conversation with an actual person. The couple times we did speak with someone they felt very disconnected from the software as if they were just "sales reps." This was one of the biggest reasons we chose Ricochet. We were quickly contacted via phone and the conversation made us feel confident in their knowledge, quality of the software, their commitment to offering value, and the type of customer service we would receive. As a brick and mortar store with some online presence, we're in the business of building relationships with people and creating a value to benefit them -- we want to do business with services providers that have similar mindsets. *Please note we haven't researched any other software recently. We opened our store in 2015 and this was our experience at that time.

Respuesta de Ricochet

Fantastic review, Kristi! Reclamation has been a part of our success too! Thanks for your commitment and thoughtful feedback.

Mostrando 5 opiniones de 110 Todas las opiniones

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Ricochet ofrece los siguientes planes de precios:

  • A partir de: 109,00 US$/mes
  • Modelo de precios: Suscripción
  • Prueba gratis: Disponible

Los clientes habituales de Ricochet son:

Trabajador autónomo, 2-10, 11-50, 51-200, 201-500

Ricochet admite los siguientes idiomas:

inglés

Ricochet admite los siguientes dispositivos:

iPhone (móvil), iPad (móvil)

Ricochet se integra con las siguientes aplicaciones:

Mailchimp, QuickBooks Online Advanced, ShipStation

Ricochet ofrece las siguientes opciones de asistencia:

E-mail/Help Desk, Asistencia telefónica, Chat

Categorías relacionadas

Ver todas las categorías de software encontradas para Ricochet.