Tickd

Tickd

Project & ticket management tool for teams

4.7/5 (10 opiniones)

Información general sobre Tickd

¿Qué es Tickd?

Tickd is a web based project management tool that enables teams to organize their work into projects, milestones, and tickets, as well as manage tasks and collaborate effectively. Tickd provides a mobile responsive interface and integrates with tools such as email, Slack, GitHub, and more for seamless communication and collaboration on projects.

The Tickd dashboard provides teams and individuals with a high level view of all project activity and progress across the organization. Users can set milestones by grouping together tickets with common goals and deadlines, as well as tag tickets independently across milestones and projects for clearer insight and reporting. Tickets or whole projects can be followed by subscribing to them individually to receive all updates on relevant ticket activity. Notifications can be customized using fine grained controls, and users can reply to tickets, view updates, and give feedback in one place via their Tickd inbox.

Customizable reports provide teams with the ability to track activity and boost project management, and each report can be exported into a readable and editable form to share with clients or other team members. Timesheets enable users to track their team's billable hours on work completed, which are fully integrated into reports. Teams can also create and organize all documentation within wikis using markdown syntax. With Tickd, each organization receives a custom URL as standard, and all data is stored and encrypted using the AES-256 encryption algorithm.

Información general sobre Tickd

Precio

A partir de
15,00 US$/mes

Opciones de precios

Prueba gratis
Suscripción
Relación calidad-precio

$15 per month for 10 users and 3GB of storage, or $165 per year.

$35 per month for 30 users and 10GB of storage, or $385 per year.

$55 per month for 75 users and 20GB of storage, or $605 per year.

$75 per month for 150 users and 50GB of storage, or $825 per year.

$150 per month for 400 users and 100GB of storage, or $1650 per year.

Price plans can be tailored to suit unique needs.


Funciones de Tickd

Dispositivos
Tamaño de la empresa
P M G
Disponible en los países siguientes
Australia, Canadá, Europa, Estados Unidos
Idiomas admitidos
Inglés

Capturas de pantalla

Captura de pantalla de Tickd: See all ongoing projects at a glance via the Tickd dashboard
Captura de pantalla de Tickd: See all ongoing projects at a glance via the Tickd dashboard Captura de pantalla de Tickd: Get a detailed overview of each project including milestones, tickets, fixes, and more Captura de pantalla de Tickd: Group together tickets with common goals and deadlines to create milestones Captura de pantalla de Tickd: Begin discussions to comment on tickets and collaborate with colleagues

Opiniones de Tickd

Opiniones de Tickd

Calificación general
4.7
/
5 10 opiniones
Excelente
7

Muy bien
3

Normal
0

Pobre
0

Malo
0

Relación calidad-precio
4.9
Funciones
4.6
Facilidad de uso
4.6
Asistencia al cliente
4.6
100% Un ha recomendado esta aplicación
Alan W.

Gets the job done

Communicating with our clients, and trying to do this with email, loses focus quickly. By keeping focus on a single task, we can keep the communications on point.


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Marcus F.

Great project management and ticket system

I've used it for years as a software engineer working on tickets as well as project management, dealing with milestones, tickets, timelines, time tracking, etc.

I've also use Jira and others but I keep coming back to Tickd, I like it much better.


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Suhas J.

Tick'd - Love the name

Prioritize and manage daily work.


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Keri W.

My Review


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Flora R.

Easy to use dev management and project tracking tool


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Alan W.
Sector: Mercados de capitales
Tamaño de la empresa: 13-50 empleados
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Gets the job done

Software usado A diario durante Más de dos años
Revisado el 13/6/2019
Fuente de la reseña: Capterra

Communicating with our clients, and trying to do this with email, loses focus quickly. By keeping focus on a single task, we can keep the communications on point.

Puntos a favor

There are many project management tools around, but this one is focused on GTD principals and managing the work of tickets between team members. The real killer feature, is its deep integration with email, the fact we can have clients interact with our team by simply replying to an email is the single most feature that makes it all work.

Puntos en contra

There is nothing. Sure there are smaller features, who doesn't have that.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Marcus F.
Sector: Tecnología y servicios de la información
Tamaño de la empresa: 2-10 empleados
Traducir con Google

Great project management and ticket system

Software usado A diario durante Más de dos años
Revisado el 15/4/2019
Fuente de la reseña: Capterra

I've used it for years as a software engineer working on tickets as well as project management, dealing with milestones, tickets, timelines, time tracking, etc.

I've also use Jira and others but I keep coming back to Tickd, I like it much better.

Puntos a favor

It's quick to get to your daily continual tasks like creating and updating tickets, it's easy to generate reports and overviews.

It works well for Agile and SCRUM, or just tracking statuses if you prefer that.

Puntos en contra

Some features require extra clicks to get to, but the TickD team has been very responsive in making things easier to use.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 10.0/10

Suhas J.
Sector: Administración educativa
Tamaño de la empresa: 501-1000 empleados
Traducir con Google

Tick'd - Love the name

Software usado A diario durante Más de dos años
Revisado el 13/6/2019
Fuente de la reseña: Capterra

Prioritize and manage daily work.

Puntos a favor

It is customized well to cater to the firm's needs like creating tickets via emails, svn integration etc

Puntos en contra

It's not compatible with Git repository.
When the bucket list inside a project is long it's tough to move tickets around.

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Respuesta de CodeArcs

Hi Suhas,

Thanks for taking the time to review Tickd. We appreciate your feedback.

With respect to your point regarding Git compatibility, we do support Git whether GitHub, GitLab, Bitbucket or Beanstalk is your provider. If you're using a different provider or host Git on your own repositories, I'd be happy to discuss how we might best support you.

Thanks again

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 6.0/10

Keri W.
Sector: Marketing y publicidad
Tamaño de la empresa: 1001-5000 empleados
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My Review

Software usado A diario durante Más de dos años
Revisado el 25/6/2019
Fuente de la reseña: Capterra

Puntos a favor

Ease of use when submitting a ticket via email

Puntos en contra

Email formatting is not retained and because we are passing around a lot of technical information some information is lost in lack of translation.

Traducir con Google

Respuesta de CodeArcs

Thank you for taking the time to review Tickd. Your feedback is much appreciated.

With respect to the email formatting, if you'd like to submit some examples to our support team, we'd be happy to see what we can do there.

Thanks again.

Desglose por calificación

Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 7.0/10

Flora R.
Sector: Aprendizaje en línea
Tamaño de la empresa: 2-10 empleados
Traducir con Google

Easy to use dev management and project tracking tool

Software usado Semanalmente durante 6-12 meses
Revisado el 15/4/2019
Fuente de la reseña: Capterra

Puntos a favor

Has worked great for our organization's needs. Wonderful as a project management tool to track our developments and great for system maintenance/tracking bugs. In addition to a communication tool for our team, our system users are able to submit feedback or request support. All member of our team are on the same page and know exactly what is going on at any given time. Feels like a custom system because it's set up specifically to your organization's needs for projects and user support.

Puntos en contra

I can't say that I dislike any features. One thing that I will say, is that for some people who are not tech savvy, figuring out all the great functionality and features is a learning process and may take some time. We've been using the tool for almost a year, and although I am pretty comfortable with tech and management tools, I will occasionally discover small things like short cuts and features that I was previously unaware of. But the experience has been great from the start.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación: 9.0/10

Recomendación de usuario
8.8/10
Basado en 10 valoraciones de usuarios
Compara con las alternativas según las recomendaciones de los usuarios
Compara las alternativas

Precios de Tickd

Precios de Tickd

A partir de
15,00 US$/mes
Prueba gratis
Suscripción
Relación calidad-precio

$15 per month for 10 users and 3GB of storage, or $165 per year.

$35 per month for 30 users and 10GB of storage, or $385 per year.

$55 per month for 75 users and 20GB of storage, or $605 per year.

$75 per month for 150 users and 50GB of storage, or $825 per year.

$150 per month for 400 users and 100GB of storage, or $1650 per year.

Price plans can be tailored to suit unique needs.

$15 per month for 10 users and 3GB of storage, or $165 per year.

$35 per month for 30 users and 10GB of storage, or $385 per year.

$55 per month for 75 users and 20GB of storage, or $605 per year.

$75 per month for 150 users and 50GB of storage, or $825 per year.

$150 per month for 400 users and 100GB of storage, or $1650 per year.

Price plans can be tailored to suit unique needs.

Relación calidad-precio
4.9/5
Basado en 10 valoraciones de usuarios
Compara las alternativas según la relación calidad-precio
Compara las alternativas

Funciones de Tickd

Funciones de Tickd

API
Creación de informes y estadísticas
Diagramas de Gantt
Gestión de proyectos
Gestión de tareas
Herramientas de colaboración
Hojas de control de horas
Integración de terceros
Interfaz para arrastrar y soltar
Notificaciones automáticas
Panel de actividades
Planificación de proyectos
Priorización
Proyecciones
Seguimiento de actividades
Seguimiento de horas de proyecto
Seguimiento de tareas
Seguimiento del avance
Seguimiento del proyecto
Varios proyectos
Funciones
4.6/5
Basado en 10 valoraciones de usuarios
Compara con las alternativas según la valoración de características
Compara las alternativas

Categorías

Más información sobre Tickd

Más información sobre Tickd

Funciones principales de Tickd

  • AES-256 encryption algorithm
  • Access control
  • Activity tracking
  • Create and respond to tickets via email
  • Dashboard
  • File sharing
  • Followers
  • Idea management
  • Inbox management
  • Mobile friendly
  • Notifications
  • Percent-complete tracking
  • Personalized URL
  • Prioritization
  • Project/product planning
  • REST API
  • Reports
  • Search functionality
  • Tags
  • Third party integration
  • Ticket perspectives
  • Timesheet / track billable hours
  • Traditional methodologies
  • WIKI

Beneficios

  • Get a clear overview of all project activity and progress across the team via the dashboard, and get all updates and give feedback in one place.

  • Tags help collect tickets independently across milestones and projects for helpful views and reporting.

  • The platform's mobile friendly design responds to small and large screens alike, meaning users can access Tickd via any device without having to download an app.

  • Track the team's billable hours on work completed and use the data to generate customizable reports to track activity and boost project management.

  • Customizable reports help organizations track activity and can be exported into a readable and editable form for sharing with clients.

  • Preguntas frecuentes sobre Tickd

    Preguntas frecuentes sobre Tickd

    He aquí algunas preguntas frecuentes sobre Tickd.

    P. ¿Qué tipo de planes de precios ofrece Tickd?

    Tickd ofrece los siguientes planes de precios:

    A partir de: 15,00 US$/mes

    Modelo de precios: Suscripción

    Prueba gratis: Disponible

    $15 per month for 10 users and 3GB of storage, or $165 per year. $35 per month for 30 users and 10GB of storage, or $385 per year. $55 per month for 75 users and 20GB of storage, or $605 per year. $75 per month for 150 users and 50GB of storage, or $825 per year. $150 per month for 400 users and 100GB of storage, or $1650 per year. Price plans can be tailored to suit unique needs.

    P. ¿Cuáles son las características principales de Tickd?

    Tickd ofrece las siguientes características:

    • AES-256 encryption algorithm
    • Access control
    • Activity tracking
    • Create and respond to tickets via email
    • Dashboard
    • File sharing
    • Followers
    • Idea management
    • Inbox management
    • Mobile friendly
    • Notifications
    • Percent-complete tracking
    • Personalized URL
    • Prioritization
    • Project/product planning
    • REST API
    • Reports
    • Search functionality
    • Tags
    • Third party integration
    • Ticket perspectives
    • Timesheet / track billable hours
    • Traditional methodologies
    • WIKI

    P. ¿Quiénes son los usuarios habituales de Tickd?

    Los clientes habituales de Tickd son:

    Empresas Grandes, Empresas medianas, Empresas pequeñas

    P. ¿Qué idiomas admite Tickd?

    Tickd admite los siguientes idiomas:

    Inglés

    P. ¿Qué tipo de planes de precios ofrece Tickd?

    Tickd cuenta con los siguientes planes de precios:

    Suscripción

    P. ¿Tickd es compatible con dispositivos móviles?

    No tenemos información sobre los dispositivos compatibles con Tickd

    P. ¿Con qué otras aplicaciones se integra Tickd?

    Tickd se integra con las siguientes aplicaciones:

    Beanstalk, Bitbucket, GitHub, GitLab, Slack

    P. ¿Qué tipo de asistencia ofrece Tickd?

    Tickd ofrece las siguientes opciones de asistencia:

    Asistencia en línea