Easy Busy Pets
Easy Busy Pets
Sobre Easy Busy Pets
Easy Busy Pets es un software basado en la nube y diseñado para ayudar a las empresas de mascotas a gestionar múltiples servicios, como cuidado de mascotas, paseos de perros, alojamientos, guarderías, adiestramiento y aseo. Sus funciones incluyen programación, facturación, aceptación de pagos, formularios personalizados, analíticas, marketing social y más. La solución basada en la nube Easy Busy Pets otorga a los usuarios la flexibilidad de gestionar sus servicios para mascotas en cualquier momento y en cualquier lugar, a través de cualquier dispositivo con Internet.
Easy Busy Pets permite a los usuarios definir sus servicios de reserva, membresías, paquetes y productos, así como gestionar la programación, la facturación y el pago de estos servicios desde una ubicación centralizada. La tecnología de gestión de citas permite a los usuarios gestionar grupos y repetir citas para servicios de alojamiento y cuidado. Con las herramientas de programación, los usuarios pueden gestionar reservas y cancelaciones online en horario ininterrumpido.
Los usuarios pueden recopilar información importante de mascotas, clientes y reservas con formularios personalizados y generar facturas de marca para clientes con la facturación de Easy Busy Pets y su funcionalidad de marca personalizable. Las herramientas de creación de sitios web de Easy Busy Pets permiten crear sitios web optimizados para motores de búsqueda y adaptables a dispositivos móviles. Con el sitio web, los usuarios pueden anunciar sus servicios, gestionar reservas y vender productos y paquetes online. Los anuncios sociales integrados ayudan a los clientes potenciales a encontrar el negocio, ya que las personas solo tienen que hacer clic en una imagen online para acceder directamente a la página de servicios.
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Alternativas
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Opiniones
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- Sector: Veterinaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Search no more! Try Easy Busy Pets
Revisado el 1/6/2022
Very good, support is very responsive, and alwas accepting to new ideas.
Very good, support is very responsive, and alwas accepting to new ideas.
Puntos a favor
Having a complete website that incompases all aspects of booking, billing, and review generation!
Desventajas
Ability to schedule more than one service per day in one booking. However that might be me not doing something correctly.
- Sector: Servicios para instalaciones
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Makes my life so much easier
Revisado el 28/4/2024
I have been with EBP for over 2 years now. [sensitive content hidden] is amazing and very helpful...
I have been with EBP for over 2 years now. [sensitive content hidden] is amazing and very helpful when i have questions, he is always there to answer and responds right away!
Puntos a favor
I love how it keeps track of my customers, i know when vaccines expire, i know who has paid, who hasn't. I especially like having my website linked to this now and booking customers for daycare and boarding is so easy
Desventajas
I really don't have anything bad to say about this product! It's very simple to use and helps me stay organized.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Not User friendly or Customer Friendly
Revisado el 30/5/2021
It helped out in the beginning, but now with just 2 or 3 staff members it cost me too much money...
It helped out in the beginning, but now with just 2 or 3 staff members it cost me too much money for what it does.
Puntos a favor
The updates sent out nightly of the schedule
Desventajas
It isn't user friendly and I often have to close it down and open it up again to "cycle" so I can see a current day. It is truncated on my phone because it isn't an "app" it is a short-cut to a website. It defaults to the wrong date sometimes when I open it up. Can't "rescheduled" or change a service, have to delete it and add it back in. Sometimes appointments default to the wrong person and I have to go in and delete them or change them, causing numerous emails to myself and to staff member. Strip is a money eater and it takes too long to receive funds. Plus clients having problems getting into the system to schedule appointments. Can't resend "invites" if it gets lost. Messages feed into appointments and get lost in my "in-box" . Multiple appointments from clients come in as one email or "thread" causing requests to get lost in my "in box".
Respuesta de Click Less Do More
Dear Reviewer,
Thank you for your 2021 feedback. We've made significant progress:
Improved User Experience:
Addressed refreshing, default date, and rescheduling issues for a smoother interface.
Mobile-Friendly:
Our web-app is now more mobile-friendly, enhancing accessibility without a dedicated app.
Appointment Assignments and Emails:
Refining availability settings may resolve staff selection issues. We added a third metric using Google Calendar busy windows for accuracy.
Financial Transactions and Client Access:
Expedited fund transfers within 48 hours. To manage credit card fees, a feature allows passing fees to pet owners. Enhanced client access for smoother scheduling.
Enhanced Communication:
Improved messaging ensures accurate routing, preventing inbox clutter.
For further feedback or issues, reach us at support@easybusypets.com.
Thank you for aiding our improvement!
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
Great Features But Weak Implementation
Revisado el 11/12/2019
We're able to signup customers without back and forth emails or calls. It has made signing up new...
We're able to signup customers without back and forth emails or calls. It has made signing up new customers much easier. It can be made to look like an added page on our website which has been a huge help to us. The customer service is mostly fine but sometimes it takes a bit longer.
Puntos a favor
I really like that this software allows us to invoice weekly for multiple services rather than individually, offer all of our services: Daycare, Grooming, Boarding, Dog Walking, Pickup/Drop-off, & Cat Care seamlessly.
Desventajas
Packages are not automatically deducted and are quite tedious making our weekly invoicing take over 2 hours to complete. Other services we have used were automatic and much preferred. The is also no way for clients to cancel appointments or for us to automatically add surcharges such as a technology fee, last-minute booking fees, cancelation fees, etc. The website address is odd and many of our customers have reached out concerned it was spam. (DOMAIN.ezbz.ca - it does look odd). Clients also find the booking process to be a bit confusing and regularly select the current date instead of the future date they want for the appointment.
Alternativas consideradas
GingrRazones para elegir Easy Busy Pets
We opened a dog daycare center and needed more options.Software anterior
ScoutRazones para cambiar a Easy Busy Pets
They offered group invoicing and a dog walking component.Respuesta de Click Less Do More
Thank you for your feedback from 2019. We appreciate your insights, and we're pleased to update you on the progress we've made in addressing your concerns.
Automatic Package Deductions:
We've enhanced our package system to automate deductions, streamlining your weekly invoicing process. This adjustment aims to significantly reduce the time spent on invoicing.
Appointment Cancellations and Surcharges:
Clients now have the ability to cancel their appointment requests. Additionally, we've introduced automatic surcharges, including a credit card processing fee. Please be aware of jurisdictional regulations on surcharging, and feel free to contact your representative to explore various surcharge feature options.
Website Address Clarification:
Regarding the unconventional domain (DOMAIN.ezbz.ca), our all-in-one solution allows you to establish any domain of your choice (e.g., DOMAIN.com). Your current address can be changed at any time through the Easy Busy Pets platform.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
Pet Care Scheduling Software
Revisado el 11/12/2019
We were hoping to be able to offer a more on-demand experience for our clients by allowing them...
We were hoping to be able to offer a more on-demand experience for our clients by allowing them direct way to request services from the pet care providers. This has worked well for us. Unfortunately, we had not realized the time-savings on the administrative side that we had hoped for.
Puntos a favor
We love how Easy Busy Pets facilitates scheduling directly between our clients and our pet care providers. Client requests go directly to sitters who can accept or decline. This has saved our office time and effort. Additionally, because EBP is fully integrated into our website, our SEO has improved. When clients come to schedule visits they work directly from the website and this improves our ranking. We have seen a significant uptick in new clients as a result.
Desventajas
There are many features that are standard on other programs that EBP does not offer. Bulk invoicing, automated/recurring tipping, building segmented email lists, adding holiday surcharges --none of these features are supported and, in aggregate, negate much of the time-saving benefits of using software. Additionally the payroll function is rudimentary at best.
Alternativas consideradas
ScoutRazones para elegir Easy Busy Pets
While there were many features we liked in Time To Pet, it did not offer an easy way to schedule with a more "on-demand" model. Additionally, while there are many wonderful aspects of TTP's communication system, we found it difficult to manage the volume of messages and found that our scheduling coordinators made many more scheduling errors.Razones para cambiar a Easy Busy Pets
Website integration, on-demand capability. We made some assumptions about this software's functionality based on twenty years of using web-based scheduling systems. Once we made the switch we were surprised that it could not do some basic functions that we took for granted would be there.Preguntas frecuentes sobre Easy Busy Pets
He aquí algunas preguntas frecuentes sobre Easy Busy Pets.P. ¿Qué tipo de planes de precios ofrece Easy Busy Pets?
Easy Busy Pets ofrece los siguientes planes de precios:
- A partir de: 150,00 US$/mes
- Modelo de precios: Versión gratuita, Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de Easy Busy Pets?
Los clientes habituales de Easy Busy Pets son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Easy Busy Pets?
Easy Busy Pets admite los siguientes idiomas:
inglés
P. ¿Easy Busy Pets es compatible con dispositivos móviles?
Easy Busy Pets admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra Easy Busy Pets?
Easy Busy Pets se integra con las siguientes aplicaciones:
Google Calendar, Stripe, Twilio
P. ¿Qué tipo de asistencia ofrece Easy Busy Pets?
Easy Busy Pets ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
Categorías relacionadas
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