--- description: Busca información actualizada sobre IT Glue. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara IT Glue con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: IT Glue: precios, funciones y opiniones | GetApp España 2026 --- Breadcrumb: [Inicio](/) > [Sistema MSP (para proveedores de servicios gestionados)](/directory/645/managed-service-providers-msp/software) > [IT Glue](/software/113707/itglue) # IT Glue Canonical: https://www.getapp.es/software/113707/itglue Página: 1 de 15\ Siguiente: [Página siguiente](https://www.getapp.es/software/113707/itglue?page=2) > IT Glue es una solución de documentación de TI compatible con SOC 2 y basada en la nube. Está diseñada para ayudar a los MSP (proveedores de servicios gestionados, por sus siglas en inglés) a gestionar la documentación y reducir el tiempo dedicado a buscar información. La plataforma ofrece seguimiento de activos flexible, asignación de relaciones, automatización de documentación, flujos de trabajo, listas de verificación y más. > > Veredicto: 331 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.6/5** | 331 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funcionalidades | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Kaseya - **Ubicación**: Miami, EE. UU. - **Constitución**: 2004 ## Contexto comercial - **Precio inicial**: 29,00 US$ - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Austria, Bélgica, Canadá, Chipre, Dinamarca, Emiratos Árabes Unidos, Estados Unidos, Estonia, Finlandia, Francia, Irlanda, Israel, Malasia, Noruega, Nueva Zelanda, Países Bajos, RAE de Hong Kong (China), RAE de Macao (China) y 5 más ## Funcionalidades - API - Acceso sin conexión - Alertas y notificaciones - Almacenamiento de documentos - Almacenamiento encriptado de contraseñas - Almacenamiento seguro de datos - Archivo y conservación - Arrastrar y soltar - Asset Lifecycle Management - Automatización de documentos - Automatización proceso/flujo de trabajo - Autorizaciones basadas en roles - Biblioteca de conocimientos - Búsqueda de texto completo - Búsqueda/filtro - CRM - Campos personalizables - Captura de documentos - Cartografía de relaciones - Catalog Management ## Integraciones (en total: 61) - Addigy - Atera - Autotask PSA - Auvik - BVoIP - Backupify - Barracuda RMM - BrightGauge - BullPhish ID - Cisco Meraki - CloudRadial - ComplianceManager - ConnectWise Automate - ConnectWise Cybersecurity Management - ConnectWise PSA … y 46 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Sistema MSP (para proveedores de servicios gestionados)](https://www.getapp.es/directory/645/managed-service-providers-msp/software) ## Categorías relacionadas - [Sistema MSP (para proveedores de servicios gestionados)](https://www.getapp.es/directory/645/managed-service-providers-msp/software) - [Software para administrar contraseñas](https://www.getapp.es/directory/677/password-manager/software) - [Software de gestión de proveedores](https://www.getapp.es/directory/993/vendor-management/software) - [Software de gestión de activos informáticos](https://www.getapp.es/directory/325/it-asset-management/software) - [Software de gestión informática](https://www.getapp.es/directory/771/it-management/software) ## Alternativas 1. 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[N-sight RMM](https://www.getapp.es/software/109249/solarwinds-msp-rmm) — 4.3/5 (194 reviews) ## Opiniones ### "ITGlue" — 5.0/5 > **Chris** | *22 de agosto de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Integration and automation of our documentation and platforms we use. > > **Desventajas**: Integration challenges every integration comes with its own issue, but often we need to jump thru hoops to make the information appear congruent, and avoid duplications. > > Very good has added efficiency to our business. ----- ### "A Game-Changer for IT Documentation and SOPs" — 5.0/5 > **Denuka** | *10 de diciembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I really like how IT Glue makes day-to-day work faster and more organised. The Q shortcut to instantly find any documentation saves a huge amount of time, especially when juggling multiple clients. The Smart SOP generator is also very helpful for creating consistent processes quickly. I also value the ability to securely store 2FA details, which keeps everything in one place while maintaining strong security for the team. > > **Desventajas**: The search function can sometimes feel inconsistent, especially when trying to locate older or very specific records. Another issue is that even after an organisation is archived, some passwords still appear in search results, which can be confusing and impact overall data cleanliness. > > Overall, my experience with IT Glue has been very positive. It has streamlined how we manage documentation, standard operating procedures, notes, and critical client information in one central platform. The ability to link assets, create structured SOPs, perform quick text edits, and collaborate with the team in real time has been a huge time saver. The password injection integration with Datto RMM is especially powerful, allowing technicians to securely access systems without exposing credentials while improving efficiency and security across daily operations. ----- ### "Overall disappointed" — 3.0/5 > **Joel** | *15 de diciembre de 2020* | Seguridad informática y de redes | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: The main feature of the product is document storage and it does this well. For storing configurations about your client's technology, expiries and passwords, I do give it high marks. The permissions are very granular so you are able to allow many users (and even clients) appropriate access. Whatever information you have for your client, there is a spot to store it. The offer a lot of integrations with RMMs, PSAs and other IT vendors. > > **Desventajas**: The granular permissions come at the cost of a learning curve in understanding how the permissions work. IT Glue tries to incorporate a lot of functionality to make it a more useful and all-in-one tool, but much of the functionality is just not good. For example, you can create checklists that can be reused on different sites but it is very basic. We use Process St for checklists and couldn't imagine moving to such an inferior product for a bit of convenience. The password manager is about where other mainstream password managers were 10 years ago. We were embarrassed to offer it to our clients. The website is not aesthetically pleasing and the app has only limited functionality. I have found the customer support to be terrible. > > It is regrettable that there is so little competition in this area. Because of this the product is expensive and the service poor. If there were more options we likely would have gone with a different solution. Hopefully there will be other players in the game by the time our agreement is up. Overall, we are disappointed in the value of this product. ----- ### "IT Glue solved our documentation inefficiencies" — 4.0/5 > **Shawn** | *13 de junio de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I like how you can create relationships between items. This makes finding relevant documentation more efficient. > > **Desventajas**: I hated the mobile app for the longest time. It finally got a revamp and has improved the usability tremendously. In our use case I haven't really found anything I hate about IT Glue. > > IT Glue has been great for our company. Allows our help desk guys to get up to speed quickly for resolving client needs and concerns. ----- ### "IT Glue Review" — 5.0/5 > **Danny** | *10 de diciembre de 2025* | Seguridad informática y de redes | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The ability to relate items to each other has been paramount. It's easy to navigate and use. Lots of great integrations. > > **Desventajas**: Wish there was interaction with the dev team on technical issues. Configuration matching can sometimes not work well with integrations. > > Overall, it's a positive, best-in-class documentation tool. Making SOP documentation is a breeze\! Highly recommend. ----- Página: 1 de 15\ Siguiente: [Página siguiente](https://www.getapp.es/software/113707/itglue?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.es/software/113707/itglue) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Datos estructurados