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TripActions es una plataforma de gestión de viajes que permite a los equipos financieros, equipos de recursos humanos y gerentes de viajes colaborar en la creación, gestión y escalado de los programas corporativos de gestión de viajes. Sus aplicaciones móviles nativas para Android e iOS permiten a los empleados buscar y reservar viajes de negocios desde cualquier lugar, así como aprovechar incentivos, descuentos por fidelidad y precios competitivos.
TripActions combina tecnologías impulsadas por IA con un amplio inventario de vuelos, alojamiento y alquiler de automóviles. Ofrece asistencia humana global, proactiva, en horario ininterrumpido y en tiempo real para ayudar a los empleados, líderes financieros y gerentes de viajes con la reserva y gestión de viajes. Los gerentes pueden crear programas de viajes personalizados para su empresa o equipo y definir las políticas. Los empleados pueden reservar billetes de avión, alojamiento y más en la plataforma. Los resultados de las búsquedas son personalizados y aprovechan la IA para presentar resultados según las reservas o preferencias pasadas. Las empresas pueden usar TripActions para supervisar el gasto, el rendimiento del programa, los presupuestos y más. Toda esta información permite optimizar las políticas de viajes corporativos.
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Opiniones
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- Sector: Cuidado de la salud mental
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 1-5 meses
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Platform that makes planning a trip easy!
Revisado el 30/9/2019
I highly recommend TripActions to anyone that has to travel. You can use it both for business and...
I highly recommend TripActions to anyone that has to travel. You can use it both for business and personal use.
Puntos a favor
I've recently started using TripActions and I like how their website is user friendly. You can compare costs from different airlines and hotels and choose the best that suits your needs and budget. It also recommends airlines and hotels from previous bookings making the entire process seamless. Lastly, their customer service is fantastic and super friendly whether it is on the phone or via their chat.
Desventajas
I don't have anything bad to say about TripActions. I just wish there was a way to get hotels.com rewards. I spoke to their customer service about it and they said that they are working on it.
- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado Mensualmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
TripActions makes booking company travel easy!
Revisado el 7/4/2020
Great tool that is easy to use and gives back perks in the form of Amazon gift cards. Awesome...
Great tool that is easy to use and gives back perks in the form of Amazon gift cards. Awesome customer service and overall, a tool that makes booking company travel easy! I get notifications on my phone through the app for when I need to check in for flights, if my flight is delayed, and even gate information. I would highly recommend this product!
Puntos a favor
My company uses TripActions to manage all of our company related travel bookings for Hotel, Airfare, Rental Car, etc. This tool is easy to use and allows you to search only options that are within the company policy range, to ensure you are compliant with reimbursement restrictions. You can also earn Amazon Gift Cards for certain bookings, which is a unique feature that often helps sway my decision of which flight time or hotel I will book to earn extra value. They also have a very responsive customer service team, that is available to answer any questions regarding bookings, help rebook travel when needed, and other support related issues. Overall, a great product that I highly recommend!
Desventajas
There are not a lot of cons to this software for my use case. If I had to select one, I would probably say the $15 booking fee that is added on to all bookings, however, this goes to cover the cost of support. If you need to use customer support for your booking, then the $15 fee is well worth it as they manage every aspect for you in regards to questions/clarification, rebooking, etc. Since my company covers this booking fee cost in reimbursement, it isn't really a big deal for me if I don't end up using the support function for every trip.
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great for companies who have travel, but has some bugs
Revisado el 4/12/2019
We don't have to spend as much time manually scheduling flights/bookings which is very helpful, but...
We don't have to spend as much time manually scheduling flights/bookings which is very helpful, but there have been a bunch of bugs that detracts from that experience.
Puntos a favor
I like that it's very easy to send candidates a link where they can book their own hotels/flights. We can see everyone who has booked/hasn't booked and follow up with them. I no longer need to spend time booking those things for them, unless requested.
Desventajas
There are definitely some bugs that have led to a poor candidate experience for us. For instance, sometimes requests for the candidate/guest to enter their personal CC information even when we have already specified that we are using the company card on file.
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Better experienceRespuesta de Navan
Thank you for your review of TripActions. It's great to hear you're able to offer candidates a fast and easy solution, but definitely a concern to hear you had billing issues. Please always feel free to contact TripActions customer service at 1-888-505-8747 or submit a support ticket directly from in our app. We want to make it right!
- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Pros and cons
Revisado el 6/12/2019
Generally good attitude towards tripactions. Coming from non managed our team isn’t crazy about the...
Generally good attitude towards tripactions. Coming from non managed our team isn’t crazy about the change, but that’s more of an change management issue. Without the rewards there isn’t anything that employees are crazy about.
Puntos a favor
CSM’s are great. Help desk team usually is really responsive and helpful. Booking fees are definitely a little on the expensive side. Their reps can go and negotiate rates on our behalf.
Desventajas
Small issues with single sign on. This tickets been open for quite some time. Wished that could prioritize this and close the loop
- Sector: Software informático
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
TripActions has made organising travel so much easier for me
Revisado el 13/9/2019
TripActions has made organising my travel so much easier and allowed me to save the company money...
TripActions has made organising my travel so much easier and allowed me to save the company money while doing so.
Puntos a favor
TripActions makes it incredibly easy for me to book travel in the most cost effective way for the company. I love the incentives to save the company money, but it's actually the ease of use of TripActions that is the best part. I can get travel booked on my phone with a handful of taps.
Desventajas
The only downside for me of TripActions is the fact that all travel is booked in US dollars, which results in foreign currency conversion charges on my credit card.
Preguntas frecuentes sobre Navan
He aquí algunas preguntas frecuentes sobre Navan.P. ¿Qué tipo de planes de precios ofrece Navan?
Navan ofrece los siguientes planes de precios:
- Modelo de precios: Versión gratuita, Suscripción
- Prueba gratis: No disponible
P. ¿Quiénes son los usuarios habituales de Navan?
Los clientes habituales de Navan son:
11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite Navan?
Navan admite los siguientes idiomas:
alemán, español, francés, inglés
P. ¿Navan es compatible con dispositivos móviles?
Navan admite los siguientes dispositivos:
Android (móvil), iPhone (móvil)
P. ¿Con qué otras aplicaciones se integra Navan?
Navan se integra con las siguientes aplicaciones:
BambooHR, Lyft Business, NetSuite, Okta, Quickbooks Online, Sage Intacct, Slack, Workday HCM
P. ¿Qué tipo de asistencia ofrece Navan?
Navan ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Base de conocimientos, Asistencia telefónica, Asistencia 24/7, Chat
Categorías relacionadas
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