eZee Absolute
Sobre eZee Absolute
eZee Absolute es una plataforma todo en uno de administración de propiedades y hoteles (PMS) que ayuda a aumentar los ingresos y, a la vez, simplificar las operaciones de hoteles pequeños y medianos, moteles, bed and breakfast, complejos turísticos y más. La solución permite a los usuarios administrar hoteles sobre la marcha porque reúne todas las operaciones diarias del hotel y las operaciones básicas de distribución de inventario. Los propietarios y el personal de los hoteles pueden realizar un seguimiento de los eventos en su propiedad y las operaciones de canal directamente desde un dispositivo móvil.
El sistema de gestión de hoteles eZee Absolute permite a los usuarios:
- Gestionar reservas y asignación de habitaciones.
- Liquidar cuentas.
- Llevar un seguimiento de las pistas de auditoría.
- Gestionar reservas desde sitios web y canales conectados.
- Obtener alertas instantáneas mediante notificaciones push.
- Utilizar la opción de búsqueda universal.
- Imprimir recibos, vales, tarjetas GR, etc.
- Administrar una cadena de propiedades fácilmente.
- Detener la venta en los canales.
- Actualizar instantáneamente las tarifas e inventario en todos los canales.
- Obtener información útil sobre reservas, ingresos y ocupación.
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Opiniones
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- Sector: Hostelería
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
El mejor sistema de gestión hotelera que he manejado
Revisado el 28/10/2021
Puntos a favor
El sistema es muy intuitivo y fácil de usar, cuenta con una aplicación móvil en donde puedo administrar mi propiedad desde me encuentre.
Desventajas
No existe algo que no me agrade del sistema
Respuesta de eZee Technosys
Hello Marco,
Thank you for your feedback. We're glad that eZee Absoute is making all your operations very easy and efficient. In case, you have any query, please contact our 24x7x365 live support. We promise to keep imparting you with our best services.
Regards,
Team eZee
- Sector: Hostelería
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use, great support
Revisado el 23/5/2018
Puntos a favor
eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain! support team has been fantastic consultants !
Desventajas
The mobile app has a long way to go to become handy. Also, the user experience can be worked upon.
Respuesta de eZee Technosys
Hi Aditya, Thank you so much for taking your precious time to write about us. It gives us great pleasure to know how our product has helped you streamline your functions. Our team's always striving hard to provide optimum solutions. And the same goes for the app as well. Stay tuned for more updates to our app, which will help you manage your property on-the-go completely. Keep sharing your feedbacks at cm@ezeetechnosys.com. Regards, Team eZee.
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
EXCELLENT SERVICE ONCE CONNECTED
Revisado el 30/8/2024
Overall, the support from [sensitive content hidden] and the team was excellent, but the delayed...
Overall, the support from [sensitive content hidden] and the team was excellent, but the delayed accessibility to the support team needs improvement.
Puntos a favor
Outstanding Support from [sensitive content hidden] and Team on Company Software Issue
I want to extend my heartfelt thanks to [sensitive content hidden] and the entire technical support team for their exceptional assistance in resolving a critical issue with our company software. [sensitive content hidden] expertise and dedication were evident throughout the entire process. She quickly identified the problem and provided clear, actionable solutions that helped us get back on track in no time.
The support from the entire team was nothing short of outstanding. They worked diligently and efficiently, ensuring that every aspect of the issue was addressed and resolved. Their professionalism and commitment to helping us overcome this challenge were truly impressive.
Thank you, [sensitive content hidden], and the whole support team, for your invaluable help. Your efforts have made a significant difference to our operations, and we greatly appreciate it!
Desventajas
However, I did find that accessing the support team was not as easy as it should be. It took longer than expected to reach them, which caused some delays in resolving our issue. Improving the accessibility of the support team would greatly enhance the overall experience.
Despite this, once I was connected, the service provided was top-notch. I appreciate the efforts of [sensitive content hidden] and the team, and I hope that the company can work on making their support more readily accessible (by providng personal contact numbers)in the future
- Sector: Hostelería
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Horrible, terrible and a system full of mistakes, error , flaw and poor support team.
Revisado el 18/2/2022
As a fellow hotelier having worked in the industry for 20 years I would not recommend this terrible...
As a fellow hotelier having worked in the industry for 20 years I would not recommend this terrible PMS/channel manager system to anyone as you will loss money than you can image and your team will be scared to work on it as they do not trust the system at all.
Puntos a favor
It is all in one software with PMS, chancel manager, booking engine, guest review platform
Desventajas
The Ezee PMS system is flawed and the hotel will lose more revenue than it gains using this system. Every time the hotel marks the booking as a paid no-show or cancellation, the PMS will report to the OTAs free of cost. This will result in the hotel losing the virtual cards or credit card details for the no-shows + cancellations. In the last three, we lost almost 2200 in no-shows and cancellations using this flawed system. When the same was reported to the software company and escalated to higher levels, I was informed this is a system enhancement and will need to discuss internally. I am 100 % confident all hotels who have used Ezee absolute so far would have lost a lot of money due to this error in the system. The new version is boring and slow and it takes ages to process check and checks out.
My team is very scared to do anything on the system as they fear losing money and we are at a point where we doing everything manually including night audits, posting of payments, and canceling bookings (writing on a book then marking on PMS system. This is how bad the system is.
Every now and then you will receive over bookings during sold out days and your team would have to go through the pain of relocating an angry guest as the system made an error and hotel will receive negative reviews and have to pay extra to relocate the guest.
It is not easy to move the PMS system overnight and we are waiting for the Ezee management to revert to us.
- Sector: Hostelería
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Good software
Revisado el 9/10/2024
eZee absolute is very easy assecible and have all well featured as compared to other pms like ids,...
eZee absolute is very easy assecible and have all well featured as compared to other pms like ids, one click etc.your customer support is very supportive especially M. sandeep Mishra and Arshad Ahmad.
Puntos a favor
As the name Indicates it is very to operate
Desventajas
Nothing is least every thing is good and fine
Preguntas frecuentes sobre eZee Absolute
He aquí algunas preguntas frecuentes sobre eZee Absolute.P. ¿Qué tipo de planes de precios ofrece eZee Absolute?
eZee Absolute ofrece los siguientes planes de precios:
- A partir de: 23,86 US$/mes
- Modelo de precios: Suscripción
- Prueba gratis: Disponible
P. ¿Quiénes son los usuarios habituales de eZee Absolute?
Los clientes habituales de eZee Absolute son:
Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
P. ¿Qué idiomas admite eZee Absolute?
eZee Absolute admite los siguientes idiomas:
alemán, coreano, español, francés, indonesio, inglés, neerlandés, portugués, árabe
P. ¿eZee Absolute es compatible con dispositivos móviles?
eZee Absolute admite los siguientes dispositivos:
Android (móvil), iPhone (móvil), iPad (móvil)
P. ¿Con qué otras aplicaciones se integra eZee Absolute?
No tenemos información sobre los tipos de integración de eZee Absolute
P. ¿Qué tipo de asistencia ofrece eZee Absolute?
eZee Absolute ofrece las siguientes opciones de asistencia:
E-mail/Help Desk, Preguntas frecuentes/foro, Asistencia telefónica, Asistencia 24/7, Chat
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